Jackery Portable Power Station 3000 Pro User Manual

Introduction

Thank you for purchasing the Jackery Portable Power Station 3000 Pro. Please read this User Manual carefully before use, paying close attention to the 'Safety Precautions'. Keep this manual in an easily accessible place for future reference. The manual is subject to updates; please check the official Jackery website for the latest version.

Customer Support: jackery.jp@jackery.com

1. Specifications

Note: USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum. Qualcomm Quick Charge is a product of Qualcomm Technologies, Inc. and/or its subsidiaries. Qualcomm and Quick Charge are trademarks or registered trademarks of Qualcomm Incorporated.

Specifications and appearance are subject to change without notice for improvement.

Recycling Information: This unit contains a recyclable lithium-ion battery. For disposal, please contact our customer support. Do not attempt to remove the battery yourself.

2. Parts Identification

3. LCD Screen Indicators

• 1. Wi-Fi: [Wi-Fi Indicator] ?
• 2. Bluetooth: [Bluetooth Indicator] ?
• 3. Silent Charging Mode: [Silent Charging Mode Indicator]
• 4. Battery Protection Mode: [Battery Protection Mode Indicator]
• 5. Input Power: Displays current input wattage.
• 6. Remaining Charge Time: Displays estimated time until fully charged.
• 7. Car Socket Input Power: Displays input power from car socket.
• 8. Solar (Green Energy) Charging Connection: Indicates solar charging status.
• 9. Solar (Green Energy) Charging Connection: Indicates solar charging status.
• 10. Battery Icon: ? Shows charging status (clockwise rotation) or current charge level.
• 11. Battery Level Warning Light: Indicates low battery status.
• 12. Battery Level Percentage Tag: Shows battery percentage.
• 13. Error Code: Displays error codes (e.g., F8, F9).
• 14. High Temperature Indicator: [High Temp Indicator]
• 15. Low Temperature Indicator: [Low Temp Indicator]
• 16. Energy Saving Mode: [Energy Saving Mode Indicator]
• 17. AC Power Output Mark: Indicates AC output is active.
• 18. Output Power: Displays current output wattage.
• 19. Battery Usable Time: Displays estimated remaining usage time.

4. Modes and Operation

Battery Protection Mode

Limits battery charge to 85% and discharge to 15% to extend battery lifespan. Charging is not available when battery level is above 80%. This mode can be set via the Jackery App.

Silent Charging Mode

Allows setting charging noise below 30dB. This mode can be set via the Jackery App.

Battery Icon

The icon rotates clockwise when charging and displays the current charge level when discharging.

Battery Level Warning Light

The low battery indicator light turns on when the battery level is below 20%. It blinks when the level is below 5%. The light is off during charging.

Energy Saving Mode

This mode automatically turns off the output after 12 hours if no device is connected or if the connected device's output is below a specified threshold, to prevent battery depletion. The default setting is ON.

To enable Energy Saving Mode: Long-press the [AC Output Button] + [Main Power Button] until the Energy Saving Mode icon appears on the screen.

To disable Energy Saving Mode: Long-press the [AC Output Button] + [Main Power Button] until the Energy Saving Mode icon disappears.

5. Frequency Switching and Error Codes

50Hz/60Hz Frequency Switching

Auto-detection: The unit automatically identifies the local frequency and adjusts output accordingly.

Manual Switching: Long-press the [AC Output Button] to switch frequencies. The selected frequency will be displayed. The factory default is 60Hz.

Error Codes

The system uses error codes F0-F9 to help resolve issues quickly. If any error code appears, please contact customer support. For F8 errors, remove connected devices or the charging plug; the unit should recover automatically. For F9 errors, remove connected devices; the unit should recover automatically. If recovery fails, contact customer support.

Temperature Warnings

High Temperature Warning: Displays when the ambient temperature is high. Move the unit away from direct sunlight or heat sources. The warning will turn off automatically once the unit cools down.

Low Temperature Warning: Displays when the ambient temperature is low. The warning will turn off automatically once the temperature returns to normal.

Low Temperature Mode

The unit can be used in low-temperature environments (-20°C to -10°C). When the [Low Temp Indicator] icon flashes, the unit has entered Low Temperature Mode. In this mode, battery output is limited:

• Battery level 60% or higher: Max output 3000W.
• Battery level 30%-60%: Max output 2000W.
• Battery level below 30%: Max output 800W.

6. Usage

Power ON/OFF

Press the [Main Power Button] to turn the unit ON. The indicator and LCD display will light up. The unit enters sleep mode after 2 minutes of inactivity, and the display will automatically turn off. To turn the unit OFF, long-press the [Main Power Button] until the indicator turns off. The default auto-shutoff time is 2 hours. If the output buttons are OFF and no load is connected, the unit will shut down automatically after 2 hours. This auto-shutoff time can be adjusted in the APP.

AC Output ON/OFF

Short-press the [AC Output Button] to turn AC output ON. The AC output indicator will light up. Short-press again to turn AC output OFF.

USB Output ON/OFF

Short-press the [USB Output Button] to turn USB output ON. The USB output indicator will light up. Short-press again to turn USB output OFF.

Car Socket Output ON/OFF

Short-press the [Car Socket Output Button] to turn the car socket output ON. The car socket output indicator will light up. Short-press again to turn the car socket output OFF.

Display Always-On

To keep the display always on during charging or discharging, press the [Main Power Button] twice after the display is lit. To turn off the always-on display, press the [Main Power Button] once.

Note: If the display is set to always-on and no charging or discharging occurs, the unit will automatically shut down after 2 hours.

7. AC Input Reset and EPS

AC Input Overcurrent Reset Key

If the overcurrent protection is activated, the reset key will pop out. Remove the connected device and press the reset key again to restore normal operation.

EPS (Emergency Power Supply)

This function allows the unit to supply power to electrical devices during a power outage. Connect the unit to the electrical device using the AC cable. Normally, the device draws power from the mains. If the power is suddenly cut off, the unit automatically switches to battery power supply mode within 20ms (0.020 seconds). This is not an instantaneous switch, so it is not suitable for equipment requiring uninterrupted power, such as data servers or workstations. Test thoroughly before use for such applications. Connecting multiple devices simultaneously may activate overload protection, preventing power supply. It is recommended to connect only one device at a time.

In EPS mode, charging and discharging can occur simultaneously (bypass mode). If the battery's maximum output is below the rated output of 3000W before a power outage, the output may be limited to 1440W. It will return to 3000W after the outage.

8. Charging Methods

AC Charging

Use the included AC charging cable.

Solar Charging

Jackery SolarSaga 60, 100, 200 Connection Instructions:

For connecting 1 or 2 solar panels, connect the SolarSaga panel's DC8020 connector to the Jackery Portable Power Station 3000 Pro's DC8020 port for charging. For connecting 3 or 4 solar panels, use a solar panel series adapter (sold separately) as shown in the diagrams below. Please refer to the adapter's instructions for detailed operation.

Caution: When using both DC input ports to charge the Jackery Portable Power Station 3000 Pro simultaneously, ensure the maximum output and number of solar panels connected to each port are matched.

Warning: Incorrect connection methods as shown below may damage the unit. Please be cautious.

Jackery SolarSaga 80 Connection Instructions

Users who purchased Jackery SolarSaga 80 can charge the unit by following the connection methods shown below. Jackery SolarSaga 80 can be connected in parallel or in parallel followed by series to charge the unit. The Jackery Portable Power Station 3000 Pro supports input from up to 6 Jackery SolarSaga 80 panels per input port. For 6 panels, divide them into two groups of 3 and connect them in parallel, then charge the portable power station via a solar panel series adapter (sold separately).

For detailed instructions on parallel connection of Jackery SolarSaga 80, please refer to the solar panel's user manual.

Note: Users can determine the number of solar panels to connect. Currently, connections for 1, 2, 3, 4, 5, 6, 8, and 12 panels are supported.

9. DC Adapter and Car Socket Charging

DC7909-DC8020 Transformer Jack Instructions

The solar panel connection cable has a DC7909-DC8020 transformer jack at the tip. Connect this jack to the portable power station 3000 Pro. Two transformer jacks (DC7909-DC8020) are also included with the portable power station 3000 Pro.

Caution: Do not attempt to connect 3 x 100W or 200W solar panels in series to the Jackery Portable Power Station 3000 Pro without an adapter. Overvoltage protection may activate, preventing charging.

Car Socket Charging

This product supports charging via a 12V car cigarette lighter socket. To prevent draining the car battery, start the engine before using the car socket for charging. Ensure the car's charging port and the cigarette lighter plug of the input cable have good contact. Confirm that the plug can be inserted securely into the socket. If the vehicle experiences significant vibration due to road conditions, charging may become unstable. To prevent overheating and potential damage to the contact points, discontinue charging if contact is poor. Jackery is not responsible for any damage caused by improper use of the product.

Charging Safety Precautions

1. Car socket charging is for 12V vehicles only; it cannot be used with 24V vehicles. To avoid personal injury or property damage, do not use 24V for charging this product.
2. Do not use accessories other than Jackery brand for charging. It is especially recommended to use Jackery solar panels for solar charging. Jackery is not responsible for any losses incurred due to charging with third-party solar panels.

10. Safety Precautions

Please read the following 'Safety Precautions' carefully before use to ensure safe and correct operation.

Explanation of Symbols

These symbols indicate information crucial for safe operation and to prevent harm to users or damage to property.

• [Warning Symbol]: Ignoring this symbol and operating incorrectly can lead to death or severe injury.
• [Caution Symbol]: Ignoring this symbol and operating incorrectly can lead to injury or property damage.

Symbol Descriptions

• [Unplug Symbol]: Symbol for unplugging the power plug from the outlet.
• [Do Not Disassemble/Modify Symbol]: Prohibits disassembling or modifying the product.
• [Instruction Symbol]: Indicates an action to be performed.
• [Do Not Get Wet Symbol]: Prohibits exposing the product to water.
• [Do Not Touch with Wet Hands Symbol]: Prohibits touching the product or cables with wet hands.
• [Prohibited Action Symbol]: Indicates a prohibited action.

Immediate Actions for Anomalies

Stop using the product immediately and take the following actions if any of these occur:

• Smoke is emitted, or there is a strange odor.
• The unit has been dropped or damaged.
• Abnormal noises are heard.
• Water or foreign objects have entered the unit.
• The power cord (AC adapter) is damaged.

Continuing to use the unit under these conditions can cause fire or electric shock. Immediately unplug the AC adapter from the outlet and disconnect all connected devices. If smoke or fire occurs, extinguish it with a large amount of water until the smoke disappears, then contact customer support. Do not attempt self-repair, as it is dangerous.

General Safety Warnings

• Do not disassemble or modify: This can cause malfunction, overheating, fire, or electric shock.
• Do not use with incorrect voltage: This can cause malfunction, overheating, fire, or electric shock. This product is intended for use only in Japan.
• Do not self-repair: If accessories or the unit are damaged, do not attempt to repair them yourself.

11. More Safety Precautions

Warnings

• Do not use or leave the unit near fire, in a hot car (above 40°C), or near heating appliances. This can cause overheating, fire, or rupture.
• Do not apply strong impact, drop, or throw the unit. This can cause overheating, fire, or rupture.
• Do not add liquids or expose the unit to water. This can cause overheating, fire, or rupture.
• Do not touch the unit or connected cables with wet hands. This can cause fire or electric shock.
• Do not insert any metal objects other than cables into the terminals. This can cause overheating or fire.
• If you hear thunder, do not touch the power plug (do not charge). This can cause electric shock.
• Ensure all connection terminals are securely inserted. Loose connections can lead to overheating, dust accumulation, fire, or electric shock.

Cautions

• Do not place objects on the unit or place it in an unstable location. This could cause it to fall, leading to injury.
• Do not use with the following types of equipment. Failure during use could result in life-threatening situations:
  • Medical devices or equipment essential for life support.
  • Public safety or critical infrastructure equipment.
  • Essential business equipment.
• Individuals with pacemakers should not use this unit. The unit may interfere with pacemaker operation.

12. Usage Precautions

• The product is not dustproof or waterproof. Avoid exposure to dust, water, or seawater.
• Do not charge, use, or store the unit in dusty, high-temperature, or high-humidity environments.
• Place the unit on a flat, stable, and secure surface.
• Do not block the unit's ventilation holes. Ensure at least 5cm of space around all sides for proper airflow.
• The unit will become warm during charging or discharging (this is normal). Do not place objects around the unit.
• Insert cables straight into the ports. When removing cables, pull by the plug, not the cable, to prevent damage or disconnection.
• Charging or power supply may not be possible or may be slow depending on the connected device's charging control or environmental factors.
• The unit may cause interference with radios, tuners, or televisions. If interference occurs, use the unit in a location away from these devices.
• To clean the unit, unplug the power cord and wipe with a soft, dry cloth. For stubborn dirt, use water or a diluted mild detergent. Do not use thinner or benzine.
• Ensure there is adequate space around the AC adapter for easy insertion and removal of the power cord, as this can cause the unit to turn on or off.
• Input/Output Power (W): If the input specifications of connected devices exceed the unit's output limits, the power supply will automatically shut off. Verify the power consumption of your devices before pressing the output button.
• Low/High Temperature Alarm: The unit can supply power to devices within a temperature range of -20°C to 40°C (-4°F to 104°F). The unit may not operate if the ambient temperature is outside this range.
• Capacity Display: The capacity display is for reference only. Power is calculated based on voltage, and slight variations may occur.

13. Included Items and Disclaimer

Included Items

1. Main Unit
2. Car Charger Cigarette Adapter
3. AC Charging Cable
4. Storage Pouch
5. Transformer Jack (DC7909→DC8020) x2
6. User Manual
7. Warranty Information

If any accessories are lost or damaged, please contact customer support.

Disclaimer

Jackery shall not be held liable for damages resulting from fire, earthquakes, third-party actions, customer negligence, misuse, or operation under abnormal conditions. Jackery is not responsible for any damages arising from self-disassembly or repair. The warranty is subject to the terms and conditions; matters not specified are outside the scope of the warranty. Jackery is not liable for issues arising from failure to comply with the instructions in the user manual. Jackery is not liable for damages resulting from the use of this product, or from its inability to be used, including consequential damages (such as loss of business profits), or malfunctions caused by combinations with connected devices that Jackery does not support. This product cannot power high-demand devices or equipment critical to personal safety. Examples include medical equipment, nuclear facilities, CPAP machines, or space shuttle manufacturing. Should fire, equipment failure, or accidents threatening personal safety occur due to the use of the unit for such equipment or purposes, Jackery shall not be held liable.

14. App Control

This product supports smart control via the Jackery application. To use this feature, search for "Jackery" on your app store and download the "Jackery App".

Available on the App Store

GET IT ON Google Play