SelectBlinds Roller Shades Installation Guide

Difficulty Level

The difficulty level for installation is ranked. Level 1 is described as 'A piece of cake!', while Level 2 is 'You got this!'.

For questions or assistance, contact the Customer Care Team at 888-257-1840 or email customercare@selectblinds.com.

Hardware and Parts Included

The following hardware and parts are typically included:

• Cassette Brackets
• Cordless Handle
• Screws
• Tension Device (Continuous Loop) & Cable (Motorized)
• Battery Charger (Motorized)
• Remote & Holder (Motorized)

Note: The quantity of brackets may vary depending on the width of your shade.

Tools Required

The following tools are recommended for installation:

• Pencil
• Tape Measure
• Power Drill
• Step Ladder
• Level
• 5/64" Drill Bit
• Phillips Bit
• 1/4" Nut Driver Bit

Mounting the Brackets

Inside Mount

1. Measure inward 2"-4" from each side of the window top corners and mark with a pencil. If additional brackets are needed, make evenly spaced marks between the outer marks.
2. Measure back at least 2" from the marks to determine bracket depth. For a flush mount, measure back 3 1/2" (exposed roll) or 3 7/8" (cassette). Mark this depth. Repeat for all brackets.
3. Hold each bracket against the ceiling or window frame, aligning the release lip with your mark. Mark the screw hole locations.
4. Pre-drill screw holes using a 5/64" drill bit. Erase any pencil marks.
5. Align the first bracket with the drilled holes and secure with two screws. Repeat for remaining brackets.

Outside Mount

1. Measure inward 2"-4" from each side of the window top corners and mark with a pencil. If additional brackets are needed, make evenly spaced marks between the outer marks.
2. Measure upward from the marks to determine bracket height. A minimum of 1 1/4" is required, or at least 1 1/2" to clear the window top. Mark this height. Repeat for all brackets.
3. Position a bracket against the mounting surface, aligning the top with your upper mark. Mark the screw holes. Repeat for all brackets.
4. Pre-drill screw holes using a 5/64" drill bit. Erase any pencil marks.
5. Align the first bracket with the drilled holes and secure with two screws. Repeat for remaining brackets.

Mounting Cassette Headrail Brackets

The roller shade is pre-installed in the cassette headrail. The headrail snaps onto the provided hardware.

Inside Mount Cassette Bracket: Features a front lip and screw holes.

Outside Mount Cassette Bracket: Features a release lip, front hook, and screw holes.

Attaching the Shade

General Note

Ensure brackets are straight and aligned. Elongated screw holes allow for minor adjustments.

Inside Mount Adjustment

Use a tape measure to ensure brackets are at the same depth. Loosen screws to adjust, then retighten.

Outside Mount Adjustment

Use a tape measure to ensure brackets are at the same height. Use a level on top of each bracket for alignment. Loosen screws to adjust, then retighten.

Exposed Roll Shade Attachment

1. Insert the pin end of the shade into the cross hole of the bracket.
2. Insert the hooks on the motor head/clutch end into the slots in the bracket. Pull down gently until the hooks lock securely. The bottom should point straight down.

Cassette Headrail Attachment

1. Set the front edge of the headrail onto the front hook of each bracket. Slide the shade left or right for centering.
2. Push the headrail upward until the back lip of each bracket snaps onto the back edge of the cassette. Remove any protective wrapping.

Installing Chain Tension Device

The chain tension device ensures smooth operation and child safety.

Note: Remove any protective plastic from the chain before proceeding. Slide the tension device to the bottom of the bead chain loop.

1. Insert a small tool (screwdriver, punch, awl) through the screw at the bottom of the tension device.
2. Press the release buttons on the sides of the tension device while pulling down on the spring-loaded screw hole to release the safety mechanism.
3. Slide the tension device to the bottom of the bead chain loop and position it as desired.
4. Mark the window casement at the notch in the tension device.
5. Align the center of the screw hole with the notch (±1/8"). The tension device can be mounted in three ways: Inside Mount with bracket, Inside Mount without bracket, or Outside Mount.

Inside Mount with Bracket

1. Align the bracket's center hole with the mark and mark both hole locations.
2. Drill 1/8" pilot holes. If anchors are needed, tap them into the 7/32" pre-drilled holes. Use a Phillips screwdriver and longer screws to attach the bracket.
3. Press the tension device release buttons while pulling down on the spring-loaded screw hole. Insert the bracket's nub into the back of the tension device's screw hole.
4. Insert the small provided screw through the front of the screw hole and tighten.

Inside Mount Without Bracket

Note: Use the provided mounting bracket for textured or uneven surfaces.

1. Position the tension device with its spring-loaded screw hole aligned with the mark.
2. If anchors are needed, tap them into the 7/32" pre-drilled hole.
3. Insert longer screws into the spring-loaded screw hole and attach the screw.

Outside Mount

1. Align the bracket's center hole with the mark and mark both screw hole locations.
2. Drill 1/8" pilot holes. If anchors are needed, tap them into the 7/32" pre-drilled holes. Use a Phillips screwdriver and longer screws to attach the bracket.
3. Press the tension device release buttons while pulling down on the spring-loaded screw hole. Insert the bracket's nub into the back of the tension device's screw hole.
4. Insert the small provided screw through the front of the screw hole and tighten to secure the tension device to the bracket.

Cautions:

• The window covering will not operate properly unless the tension device is secured.
• Locate the tensioner close to the window glass to minimize accessibility by children and pets.
• Ensure the tension device is not in the path of the bottom rail or fabric to prevent chain tightness and wear.

Warning:

A damaged, loose, or missing tension device poses a strangulation risk to children. Remove from use and repair or replace if damaged, loose, or missing.

Programming and Using Your Remote

Important Note

Motorized shades are programmed and in sleep mode. Wake up motors by pressing and holding the setting button for 6 seconds until motors sound and LEDs flash red four times.

Remote Controller Technical Data

• Channels: 5+all (RW5-G2), 14+all (RW14-G2)
• Max. blinds: 16 per channel
• Supply voltage: 3V, CR2350 Coin Cell
• Protect Rate: IP20
• Operation Temp: -20 ... 55°C
• Frequency: ASK 433.92 MHz
• Indoor range: 35m
• Dimensions (W x H x D): 46 x 122 x 12.4 mm
• Weight: 56 grams

Note: Indoor range can vary based on wall thickness and material. Battery included.

Pairing a Single Shade to a Channel

1. Select the desired shade channel (backlight turns off after 4 seconds).
2. Remove the battery cover to access the 'C' button.
3. Hold the setting button until the shade jogs and the motor's green LED blinks.
4. Hold the setting button again until the shade beeps and the motor's red LED blinks steadily.
5. While the motor beeps (max. 15 seconds), press the 'C' button. The shade will jog, and the green LED will flash to confirm pairing.

Deleting a Shade from Remote

1. Select the desired shade channel.
2. Remove the battery cover to access the 'C' button.
3. Press the 'C' button three times within 2 seconds. The shade will jog, and the green LED will flash to confirm deletion.

Setting the Favorite Position

1. Send the shade to the desired favorite position.
2. Remove the battery cover to access the 'L' button.
3. Hold the 'L' button, then quickly hold the Heart button until the shade beeps and the green LED blinks to set the favorite position.

Deleting the Favorite Position

1. Press Heart to send the shade to its favorite position.
2. Remove the battery cover to access the 'L' button.
3. Hold the 'L' button, then quickly hold the Heart button until the shade beeps and the green LED blinks to delete the favorite position.

Changing the Motor Speed

Shades offer three speed levels: Standard (default), Comfort, and Slow. Changing the speed cycles to the next available level.

1. Ensure the desired shade channel is active.
2. Hold Heart, then quickly hold the Up button until the shade beeps and the green LED blinks to change the speed.

Note: All shades on the same group channel will have their speed changed.

Installing/Replacing the Remote Battery

1. Use a Philips screwdriver to turn the captive screw counter-clockwise to loosen the cover.
2. Slide the battery cover off gently.
3. Carefully remove the old battery, align the new battery with the '+' symbol facing upward, and place it securely in the socket.
4. Slide the battery cover back into position and tighten the captive screw.

Mounting the Remote Holder

A wall mount remote holder is included but optional.

1. Determine the desired location for the holder, commonly near a light switch or window.
2. Insert the provided screws to secure the holder to the mounting surface.
3. Insert the screws cap cover into the desired position in the holder.

Troubleshooting

Common Issues and Solutions

• Backlit buttons not illuminating: Check battery replacement or proper insertion.
• No response when adding a blind: Ensure the blind has power, the integrated battery is charged, and the correct group channel is selected.
• Shades not responding to remote: Check remote battery, ensure blinds are added to the remote, check blind battery level via the app, or replace the remote battery.
• Adding blinds without the app: Choose a group number, remove the battery cover to access 'C', press the blind's manual push button until it jogs twice, then press 'C' on the remote within 15 seconds.
• Copying information between remotes: Not possible.
• Need for a remote control: Recommended for maximum flexibility; one per room is advised.
• Assigning multiple remotes to one blind: Up to 10 remotes can be assigned. Repeat the pairing steps for each remote.
• Number of blinds per remote: 5-channel remote: 5 groups, 16 blinds per group. 14-channel remote: 14 groups, 16 blinds per group.
• Remote battery type: Single 3V CR2450 coin/button cell battery.
• Remote operation out-of-the-box: No, the remote needs to be assigned to the shade directly or via the SmartView app.

Safety Instructions

Important Safety Instructions

• Do not ingest batteries; swallowing can cause severe internal burns.
• Keep batteries away from children. If the compartment doesn't close securely, stop using the product.
• Seek immediate medical attention if a battery is swallowed or placed inside the body.
• Using an incorrect battery type may compromise safety features.
• Do not dispose of batteries in fire, crush them, or expose them to extreme temperatures, as this can cause explosions or leakage.
• Keep the device dry and do not paint it.
• Do not drop, knock, or shake the device, as rough handling can damage internal circuit boards.
• Ensure the shade moves freely without obstruction.
• Do not allow children to play with the remote control.
• Do not drill into the device.
• Do not immerse the device in liquid.
• Never drop the device.
• Avoid direct sunlight.

Battery Recycling Instructions

1. Dispose of coin cell batteries responsibly; do not discard in regular trash.
2. Locate a recycling center (e.g., via Call2Recycle in the US and Canada).
3. Prepare the battery for recycling by taping the positive terminal.
4. Follow local guidelines for disposal.

Legal Information

CE Statement

Hunter Douglas declares that the RW5-G2 and RW14-G2 Remote Controls comply with EMC, RED, and LVD directives. Full declaration available at www.tuiss.com/certifications.

UK Statement

Hunter Douglas declares that the RW5-G2 and RW14-G2 Remote Controls comply with UK Electromagnetic Compatibility, Radio Equipment, and Electrical Equipment (Safety) Regulations. Full declaration available at www.tuiss.com/certifications.

FCC Statement

FCC ID: 2BMQ2RW5RW14. This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: no harmful interference, and acceptance of any interference received. The equipment has been tested and complies with Class B digital device limits, providing reasonable protection against harmful interference in residential installations. If interference occurs, reorient or relocate the receiving antenna, increase separation between equipment and receiver, connect to a different circuit, or consult a technician.

Innovation, Science and Economic Development Canada ICES-003 Compliance

IC: 33385-RW5RW14. CAN ICES-3 (B)/NMB-3(B). This device contains license-exempt transmitters/receivers that comply with Innovation, Science and Economic Development Canada's license-exempt RSS(s). Operation is subject to two conditions: no interference, and acceptance of any interference received.

Quick Start Guide of the Tuiss SmartView App

The full app guide is available at https://cdn.selectblinds.com/documents/smartview-motorization-guide.pdf.

Steps to Start the App:

1. Download the App: Search 'Tuiss SmartView' on the App Store or Google Play Store, or scan the QR code on the blind's swing label.
2. Wake up the motor: Press and hold the setting button at the motor head for 6 seconds until motors sound and LEDs flash red four times. (Skip if already done).
3. Scan to add blind: Select 'Add my first blind'. Scan the QR code on the blind's swing label. The blind will move briefly. Confirm by pressing 'Found it!' or 'Jog to identify'.
4. Ready to use: Use the 'Open' and 'Close' buttons to move the blind to its limit positions. These buttons affect all blinds in the same room. To move individual blinds, select them and adjust manually.