Parmco WM10WF02 Washing Machine
Installation and Operating Instructions
(Model: WM10WF02)
[Parmco Logo]
[Illustration of the Parmco WM10WF02 washing machine]
As part of Parmco Appliances' commitment to improving and updating product ranges, we reserve the right to alter, change and update technical specifications and appearance attributes of all Parmco Appliances products. E&OE.
Dear Valued Customer,
Thank you for purchasing your new Parmco appliance. All Parmco products are made to the highest quality and design standards. We are sure you will enjoy your new appliance.
Please read these instructions carefully. They will assist you in gaining a complete understanding of the functions and features offered by your appliance. Please take special note of all detailed technical information and installation instructions. It is essential that you follow these instructions to ensure the safety and reliability of this appliance.
Furthermore, not using appropriate personnel to install this appliance may affect any future warranty claims. Please check with Parmco Appliances before any installation is carried out.
We hope you enjoy your new appliance. For more information about this product or other Parmco products, visit us online at www.parmco.co.nz.
Regards,
The Parmco Team
[Parmco Logo]
Inspiring kitchens, entertaining homes
[Contact Information: p: 09 573 5678, f: 09 573 5699, e: sales@parmco.co.nz, w: www.parmco.co.nz]
Parmco Appliances Extended 7 Year Warranty
The Warranty:
- This appliance is intended for domestic use in the owner's home. Commercial use may limit the warranty period (see Parmco website for details).
- If the product is not of Acceptable Quality within 7 years of purchase, Parmco Sales will repair or replace it at its discretion.
- Warranty does not cover transport, mileage, or travelling time costs if the product is located beyond 30km of a recognised Service Agent.
- This warranty is an extra benefit and does not affect other legal rights.
- Warranty applies only to goods supplied and installed in the North and South Islands of New Zealand.
- Provisions are in addition to rights under the Consumer Guarantees Act 1993.
Product:
Serial Number:
Dealer / Retailer Name:
Date of purchase:
Please retain this Warranty card with receipt or proof of purchase date for service.
Please contact Parmco at 09 573 5678 for warranty servicing. Have your model number and proof of purchase ready. Warranty repairs must be authorized by Parmco.
Subject to updates without prior notice; please visit www.parmco.co.nz for the latest version.
The Warranty is not valid:
- If the product is not installed and operated according to instructions.
- If installation does not comply with New Zealand electrical, gas, plumbing regulations.
- If operated on voltages or frequencies outside the normal range for domestic appliances in New Zealand.
- If not used for normal domestic use or used in a business.
- If any serial number has been removed or defaced.
- If proof of date of purchase is not supplied (except at Parmco Sales' discretion). Proof can be for the product itself or from a Parmco reseller.
- If purchased second-hand (e.g., from TradeMe, Sella).
Liability under this warranty will not be accepted for:
- Wear and tear from normal domestic use.
- Damage in transport.
- Damage caused by neglect, abuse, negligence, wilful act, or misuse.
- Costs associated with repair, replacement, removal, or reinstallation of products installed in a damaged condition.
- Defects caused by accident, misuse, neglect, tampering, unauthorised modifications, or attempted internal adjustments/repairs by non-authorised personnel.
- Service calls related to: instruction on use, repair/replacement of house fuses/wiring/gas/plumbing, normal maintenance (e.g., blocked filters), consumable items (e.g., light bulbs), damage from spills on hobs, breakage of glass, damage from non-recommended cleaning products, installation aspects or damage during installation, or third-party/consequential loss.
Preface
This washing machine conforms to current safety requirements. Inappropriate use can lead to personal injury and damage to property.
To avoid accidents and damage, please read this manual carefully before using the appliance for the first time. It contains important information on installation, safety, use, and maintenance. Keep this manual in a safe place for future reference.
Safety Notices
WARNING: Read and understand thoroughly these safety instructions before use. The items indicated here are very important safety precautions, which must be followed. We cannot be held liable for damage caused by non-compliance with the warning and safety instructions or resulting from incorrect use or operation.
Cleaning and user maintenance shall not be made by children without supervision. Children of less than 3 years should be kept away unless continuously supervised. The new hose-sets supplied with the appliance are to be used and the old hose-sets should not be reused.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
This appliance is intended to be used in household and similar applications such as:
- Staff kitchen areas in shops, offices and other working environments.
- Farm houses.
- Hotels, motels and other residential type environments.
- Bed and breakfasts type environments.
- Areas for communal use in blocks of flats or in launderettes.
For washing machines with ventilation openings on the base, they cannot be washed on the carpet.
Technical Safety
- Before setting the washing machine, check it for any externally visible damage. Do not install or use a damaged washing machine.
- Before connecting, ensure that the connection data on the plate (voltage and current) match the electricity supply. If in doubt, consult a qualified electrician.
- The electrical safety of this washing machine is guaranteed only when continuity is complete between it and an effective earthing system that complies with current local and national safety regulations. This basic safety requirement must be present and regularly tested. If in doubt, the household wiring system should be inspected by a qualified electrician. The manufacturer cannot be held liable for consequences of an inadequate earthing system.
- Do not connect the washing machine to the mains electricity supply by an extension lead, as extension leads do not guarantee the required safety.
- Unauthorized repairs could result in unforeseen dangers for the user, for which the manufacturer cannot accept liability. Repairs should only be undertaken by an approved service technician.
- Ensure current is not supplied to the machine until after maintenance or repair work has been carried out.
If the connection cable is damaged or broken, it must only be replaced by an approved service technician to protect the user from danger. Faulty components must only be replaced by genuine manufacturer original spare parts. Only when these parts are fitted can the safety standards of the machine be guaranteed.
Note: THIS WASHING MACHINE MUST BE EARTHED.
Correct Use
- To avoid personal injury or damage, do not install where it is damp or suffers from rainfall.
- Do not install where it is exposed to direct sunlight, which can damage plastic components and shorten the machine's life.
- Do not install where temperatures below freezing may occur, as frozen hoses may burst or split, and the electronic control unit's reliability may be impaired.
- Do not spray the washing machine with water when cleaning it.
- Keep the washing machine away from fire or heat sources.
- Before first use, ensure transit bolts at the rear are removed. Transit bolts left in place during spinning can damage the machine and adjacent furniture or appliances.
- Turn off the tap if the machine is to be left for any length of time (e.g., holiday), especially if there is no floor drain nearby.
- Ensure foreign objects (e.g., nails, pins, coins, paper clips) do not enter the machine with laundry, as they can damage components (e.g., drum) and laundry.
- Do not wash water-repellent items (e.g., raincoats) with the washing machine.
- Only remove laundry once the drum has stopped turning. Reaching into a moving drum is extremely dangerous and could result in injury.
Safety with Children
- Keep children away from the washing machine at all times. Do not allow children to play on or near it or with its controls. Supervise children during use.
- Older children may only use the washing machine if its operation has been clearly explained and they can use it safely, recognising the dangers of misuse.
- For machines with a 'porthole' door, remember the glass can be hot at high temperatures. Do not let children touch it.
Parts and Features
[Illustration of the washing machine with labels for the following parts:]
- Top cover
- Control panel
- Case body
- Door seal
- Drain hose
- Adjustable feet
- Knob
- Drawer (for detergent or fabric softener)
- Door glass
- Door
- Drain pump cover
- Drain pump filter
- Connection Cable
- Cold water inlet valve
- Transit bolts
- Back cover
Note: Unscrew the drain pump filter to let water run out when the machine is not used for a long time.
Note: The drawing of the machine in the manual is only used for instruction. It may vary from the mode you buy.
Installation
Backout Packing
- Remove all packing (including the foam base) to prevent vibration and noise.
- Dispose of all wrappage safely and keep out of reach of children. Danger of suffocation!
- It is normal for water drops to appear on the packing plastic bag and the door glass, resulting from water left in the tub for checking out.
Accessories
Make sure you have received all items:
Accessories |
Name |
Qty. |
Accessories |
Name |
Qty. |
[Hose Icon] |
Inlet hose |
1 |
[U-piece Icon] |
"U" piece |
1 |
[Bolt Caps Icon] |
transit bolts caps |
4 |
[Manual Icon] |
Manual |
1 |
Removing Transit Bolts
- Remove all transit bolts at the back of the machine with tools.
- Plug the holes with the transit bolts caps supplied.
Note: Strong vibration, noise or failures may occur if the transit bolts are not removed.
Keep the transit bolts for future transportation. Whenever the machine is transported, the transit bolts must be refitted.
Installation Place Requirement
- A concrete floor is the most suitable installation surface for a washing machine, being far less prone to vibration during the spin cycle than wooden floorboards or carpeted surfaces.
- The machine must be level and securely positioned. The distance between the machine and wall must be more than 10 cm.
- To avoid vibrations during spinning, the machine should not be installed on soft floor coverings.
[Illustration showing washing machine with 10cm clearance from wall]
Level Adjustment
The machine must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may cause vibrations and noise and may cause the machine to move about.
To adjust when the machine is not level:
- Using the spanner, turn the locknut in a clockwise direction. Then turn locknuts together with adjust feet to unscrew.
- Hold adjust feet securely with a pipe wrench.
- Turn locknut again using the spanner until it sits firmly up against the housing.
[Illustration showing adjustable feet with locknuts, indicating 'Loose', 'Locked', 'High', 'Low']
Note: Vibration and noise may occur if the locknuts do not sit firmly up against the housing.
Drain Hose Connection
1. Direct into a sink
If the outlet spigot has not been used before, remove any blanking plug. Push the drain hose onto the spigot and secure with a clip if required. Ensure a loop is formed in the drain hose to prevent waste from the sink entering the washing machine. If required, the drain hose can be extended to a length of 4 m.
[Diagram showing drain hose connected to a sink, with a loop]
2. Connected securely to a standpipe
Form a hook in the end of the drain hose using the "U" piece supplied. Place the drain hose into your standpipe (which should have an internal diameter of approximately 38mm) ensuring an air break between the drain hose and standpipe. When discharging into a standpipe, ensure the top of the standpipe is no more than 90cm and no less than 60cm above floor level.
[Diagrams showing standpipe connection with 'U' piece and height indicators]
Water Inlet Connection
Connect the inlet hose supplied with the machine to a tap with a 3/4" thread. Do not use previously employed hoses. Installation should comply with local water authority and building regulations.
When there is an inlet valve at the back of the machine, it must be connected to a cold water supply. If there are two inlet valves, one is connected to a cold water supply and the other to a hot water supply. Follow the diagram for connection.
[Diagram showing water inlet connection to the machine, with labels for cold water inlet valve and hose]
The Functions of the Control Panel
[Illustration of the operation panel with program selections and buttons]
Operation Panel Functions:
- Start/Pause (►): Press to start or pause a wash cycle. The door cannot be opened when the machine is paused.
- Temp: Press repeatedly to change the wash temperature. Details on page 8.
- Speed: Press repeatedly to change the spin speed. Details on page 8.
- Rinse+: Press repeatedly to change the rinse times. Details on page 8.
- Delay: Press repeatedly to set the delay time for starting a wash cycle (1 to 24 hours).
- Knob: Turn clockwise or anticlockwise to select the required wash program. The program cannot be changed after pressing Start/Pause. Turn the knob to "O" at the end of a wash cycle.
Note: For your safety, do not open the door or retrieve clothes while the machine is running, as the water temperature may be high and could cause scalding. The door lock will open automatically at the end of a wash cycle when the drum temperature has cooled down.
Child Lock ("Rinse+" + "Speed")
The "Child lock" function locks the control panel to prevent misuse by children.
- Press the "Rinse+" and "Speed" buttons simultaneously for 3 seconds.
- When the [Child Lock Icon] is lighted up on the screen, the function is active. This function can be selected during a washing cycle.
- When this function is active, all keys and the knob are unavailable, except for turning the knob to the "O" position.
Mute ("Temp")
The "Mute" function closes all prompt tones and alert sounds.
- To start: Press the "Temp" button for 3 seconds.
- To cancel: Press the "Temp" button for 3 seconds again.
Options and Functions for Programs
[Table detailing programs: Standard, Cotton, Eco Wash, Anti-Allergy, Denim, Bulky Item, Drum Clean, Spin, Rinse/Spin, Night Wash, Quick, Mixed Fabrics, Silk, Wool, Synthetic, with Max Weight (kg), Max Temp (°C), and Max Spin Speed (rpm)]
Display Icon Explanation
- Digital display: Shows time, speed, rinse times, Error code.
- Remaining time icon: Shines when remaining time is displayed.
- Delay time icon: Shines when delay time is displayed.
- Child lock icon: Shines when child lock function is selected, otherwise it is gone.
- Door lock icon: Shines when door lock is working, otherwise it is gone.
- Rinse+ icon: Shines when the Rinse+ function is selected.
- Main wash logo: Bright in standby, flickers during operation, bright in pause, off when finished.
- Rinse logo: Bright in standby, flickers during operation, bright in pause, off when finished.
- Final spin logo: Bright in standby, flickers during operation, bright in pause, off when finished.
Note: Once the "Night Wash" program is selected, the machine will not execute the last drain unless the "Start/Pause" button is pressed. The screen shows "Iron". The maximum running time for this function is 12 hours. If it exceeds 12 hours, the machine will drain and spin automatically.
How to Use Washer
Before Washing Clothes for the First Time
You must run a complete cycle without clothes.
- Connect the power and turn on the tap.
- Turn the knob to position "Standard".
- Press "Start/Pause".
This process removes water left in the tub from manufacturer's checking out.
Washing Preparation
- Connect the inlet hoses securely and turn on the tap.
- After ensuring the power socket is grounded reliably, insert the power plug into the power socket.
- Place the drain hose correctly.
Preparation of Clothes
- Sort the laundry by colour and by care label. Most garments have a textile care label in the collar or side seam.
- Make sure all pockets are empty. Foreign objects (e.g., nails, coins, paper clips, etc.) can cause damage to garments and components in the machine.
- Close any zips, fasten hooks and eyes, etc., before washing.
- Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load. Always wash whites and coloureds separately.
- Badly soiled areas, stains, etc., should be pre-treated with liquid detergent, stain removers, etc.
- Turn clothes that pill easily or have a woollen surface inside out before putting them into the machine.
[Diagrams illustrating preparation of clothes, e.g., sorting, emptying pockets, closing zips]
Put Clothes into the Washer
Unfold the laundry and load loosely in the drum. Mixing both large and small items gives better wash results and helps distribute the load evenly during spinning. The most efficient use of energy and water is achieved when a full load is washed. However, do not overload, as this causes creases and reduces cleaning efficiency.
Note: Make sure that no garments are caught between the door and the seal.
[Illustration showing laundry being loaded into the drum]
Using the Detergent Drawer
- Open the drawer and add adequate detergent into the main wash compartment marked "\II/" or "II".
- Add fabric softener into the compartment marked "[Softener Icon]" or "[Softener Icon]". Do not exceed the maximum level mark.
- Add detergent into the pre-wash compartment marked "[Pre-wash Icon]" or "[Pre-wash Icon]" according to the program selected.
- Close the drawer.
The right amount of dispenser depends on the quantity of laundry, the soiling level (lightly soiled, normally soiled, heavily soiled), and the water hardness level.
Note: It is recommended to use low foaming powder for all washing temperature programs.
[Diagram of the detergent drawer with compartments labeled: Main wash, Fabric softener, Pre-wash]
Washing Steps
- Turn on the water tap and connect the power.
- Open the door and put the clothes into the drum one by one.
- Close the door, add suitable amounts of detergent and fabric softener into the dispenser, then close the drawer.
- Choose a program by turning the knob.
- Press the "Temp" button and select a wash temperature.
- Press "Start/Pause" button to start the washing machine.
- A warning tone sounds when the cycle is finished.
Note: When the washing cycle is finished, the machine will change into a standby mode and will sleep after 10 minutes without any control on the control panel.
Door Lock
When the machine is started, the door lock is engaged. The door can be opened by pressing the "Start/Pause" button during a cycle, except in the following two cases:
- When the temperature inside the drum is above 60°C, the door lock remains engaged.
- When the water is above a certain level, the door lock remains engaged.
Important: Do not try to open the door when the washing cycle is not finished or power supply is cut off during the washing cycle, because the temperature may be high and you may be scalded.
Cleanness and Maintenance
General: Disconnect the machine from the mains electricity supply and withdraw the plug from the socket before cleaning the machine. The washing machine must not be hosed down.
Cleaning the Exterior
Clean the exterior with a mild non-abrasive cleaning agent or soap and water using a well wrung-out cloth. Wipe dry with a soft cloth.
Do not use solvents, abrasive cleaners, glass cleaners, or all-purpose cleaning agents, as these might damage plastic surfaces and other components due to their chemical content.
The Washing Drum
Clean the drum every 3 months by using the "Drum clean" program.
Cleaning the Drawer
Remove detergent residues regularly. Clear the drawer following these steps:
- Pull out the drawer until a resistance is felt. Press down the release catch and, at the same time, pull the drawer right out of the machine.
- Remove the siphon from its compartment and clean it.
- Clean the dispenser using a brush and warm water.
[Illustrations showing how to remove and clean the detergent drawer and siphon]
Cleaning the Drawer Housing
Use a bottle brush to remove detergent residues inside the drawer housing.
Cleaning the Water Inlet Filter
Use pointed nose pliers to withdraw the plastic filter. Clean, put back, and secure. This filter should be checked every 6 months or so, or more often if there are frequent interruptions to the water supply.
Note: The filter must be put back in place after cleaning.
Cleaning the Drain Pump Filter
- Disconnect the machine from the mains electricity supply and open the lower cover with a screwdriver.
- Place a container under the pump. Unscrew and remove the filter.
- Clean the filter carefully.
Note: The filter should be cleaned every 2 months or so, or when there is a fault indicated by "E03" on the screen.
Important: Low Temperature Precautions
If the machine is exposed to temperatures below 0°C, certain precautions should be taken:
- Turn off the water tap.
- Unscrew the inlet hose.
- Unhook the drain hose from the rear support and position the end of this hose and that of the inlet hose in a bowl. Run the spin program.
- Disconnect the appliance.
- Screw the inlet hose back on and reposition the drain hose.
- When you intend to start the machine up again, make sure that the room temperature is above 0°C.
Troubleshooting Guide
Problem |
Error Code |
Possible Cause |
Solutions |
The machine fills overtime. |
"E01" on screen. |
1. Water tap not open. 2. Drain hose is positioned incorrectly (too low). 3. Water inlet valve is damaged. |
1. Open water tap. 2. Hook up the hose correctly. 3. Change the water inlet valve. |
There is a Door lock alarm. |
"E02" on screen. |
1. Door is not locked well. 2. Garment caught between door and seal. 3. Door lock is damaged. |
1. Lock the door well. 2. Ensure no garment is caught. 3. Change the door lock. |
The machine drains overtime. |
"E03" on screen. |
1. Drain hose is squashed or kinked. 2. Drain pump filter is blocked. 3. Drainage system pipes are blocked. |
1. Check the drain hose. 2. Clean the filter. 3. Check and clean the drainage system. |
Water overflows the machine / Water sensor works abnormal. |
"E04" on screen. |
1. Water inlet valve is damaged. 2. Connection between water sensor and wire is not secure. 3. Water sensor is damaged. |
1. Change the water inlet valve. 2. Check connection and ensure it is secure. 3. Change the water sensor. |
The motor does not work. |
"E05" on screen. |
1. Connection between motor and wire is not secure. 2. Motor is protected due to over-heat. 3. Motor is damaged. |
1. Check connection and ensure it is secure. 2. Check if machine is overloaded. Switch off, retry when motor cools. 3. Change the motor. |
There is a heating tube fault. |
"E06" on screen. |
1. Connection between heating tube and wire is not secure. 2. Heating tube is damaged. |
1. Check connection and ensure it is secure. 2. Change the heating tube. |
There is a temperature sensor fault. |
"E07" on screen. |
1. Connection between temperature sensor and wire is not secure. 2. Temperature sensor is damaged. |
1. Check connection and ensure it is secure. 2. Change the temperature sensor. |
Technical Parameters
Parameter |
Model |
WM10WF02 |
Power |
|
220-240V~; 50Hz |
Washing / spin capacity |
|
10.0kg |
Rated power |
|
2000W |
Water pressure |
|
0.02-0.8MPa |
Net weight / gross weight |
|
69kg/74kg |
Outer dimension (W x D x H) mm |
|
595X665X845 |
Energy-Efficient Test Program Entrance Guide
Choose the program "cotton", set the washing temperature to "60°C", and select the spin speed to "1400rpm".
Note: Data can vary from the nominal values given depending on water pressure, water hardness, water inlet temperature, room temperature, type and volume of load, fluctuations in the electricity supply and any extra options selected.
Symbol Explanation
Symbol |
Volt |
Watt |
~ |
Hz |
V |
Volt |
|
Alternating current |
|
W |
|
Watt |
|
Hertz |
Environmental Protection
Correct Disposal of this product:
[Recycling Symbol] This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.
Electric Diagram
A circuit diagram is provided, illustrating the electrical components and connections of the washing machine, including the pressure switch, heater, pump, valves, MCU, inverter, and LED module.
Models: WM10WF02 10KG Washing Machine, WM10WF02, 10KG Washing Machine, Washing Machine, Machine