Shark RV2502AE AI Ultra™ Robot Vacuum Setup Guide

Setup Instructions

Step 1: Prepare the Robot

• Remove protective film from the robot and the self-empty base.
• Attach the side brushes to the posts on the bottom of the robot.

Step 2: Set Up the Self-Empty Base

• Find a permanent location for the base in a central area with a strong Wi-Fi signal.
• Ensure there are no objects closer than 3 ft. from either side of the base, or closer than 5 ft. from the front.
• Place the base on a bare floor against a wall.
• Plug in the base. The Base Power Indicator Icon on the top right side of the base will illuminate when the base has power. Ensure the power switch on the back of the base is in the (I) ON position.

Step 3: Charging Your Robot

• Place the robot on the base to charge for 6 hours for the first charge.
• The Charging Icon on the top right side of the base will illuminate, and the Battery icon on the robot will illuminate when the robot is properly aligned with its back against the base.
• Ensure the robot is properly aligned on the base.
• To turn on the robot, place it on the base or press and hold the CLEAN button for 5 to 7 seconds until the indicator lights turn on.

Step 4: Prepare Your Home

• Before cleaning, clear cords and remove small obstacles like clothing or toys that are less than 3.5" tall.
• Open interior doors in rooms you want your robot to clean.

Step 5: Download the SharkClean App

Unlock advanced features by downloading the SharkClean app:

• UltraClean Mode™
• Spot Cleaning
• Scheduling
• No-Go Zones
• Room Select

Note: For more information on connecting your robot, refer to the back page.

Living With Your Robot

Check Base Fill Level

The dust bin holds up to 60 days of debris. You may need to empty it more frequently during initial use as the robot learns your home. Check the fill level regularly.

Doorways and Thresholds

Your robot can climb over most thresholds. If a threshold is higher than 0.75", set up a no-go zone in the app to block it.

Avoid Moving the Robot or Base

Important: While your robot is cleaning, DO NOT pick it up and move it, or move the charging base. This will impact the robot's ability to map your home.

Can't Connect to Wi-Fi?

• Restart your phone: Turn off your phone, wait a few minutes, then turn it back on and connect to Wi-Fi.
• Reboot your robot: Ensure the power switch on the back of the base is ON. Remove the robot from the base, then press and hold the CLEAN button on the robot for 12 seconds. Turn your robot back on by placing it on the base.
• Reboot your router: Unplug the router power cable for 30 seconds, then plug it back in. Allow several minutes for the router to reboot completely.

Troubleshooting

Warnings

To minimize the risk of the robot traveling beyond unsafe boundaries (e.g., stair edges, fireplaces, water hazards), establish these areas as "no-go zones" using the mapping feature in the SharkClean™ mobile app. Run the vacuum after setting boundaries and visually confirm that the settings effectively prevent the robot from passing beyond the set boundary. Adjust settings as necessary.

DO NOT put hands into any opening in the dock or robot.