Samsung HW-QS700F / HW-QS750F User Guide

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01 Checking the Components

Components included:

Note:

02 Product Overview

Front side

The product image orientation is based on standard wall-mounted installation.

Rear side

Note:

03 Using the Remote Control

How to use the Remote Control

LED Indicator Status:

04 Connecting the Soundbar to Other Units

Connecting the Power and Devices

Connect the power cords to the subwoofer, surround speakers, and soundbar to an electrical outlet.

  1. Connect the power cord to the subwoofer.
  2. Connect the speaker cables to the left and right surround speakers. Match cables by color. Ensure the cable is fully inserted. The surround speaker cable is 6 meters long.
  3. Connect the power cable to the rear of the left surround speaker (HW-QS750F only).
  4. Connect the power cord to the soundbar.
  5. Connect the soundbar, subwoofer, and surround speakers to a power outlet. The subwoofer and surround speakers will automatically connect when the soundbar is turned on.

Note:

Manually Connecting the Subwoofer and Surround Speakers

Ensure the soundbar, subwoofer, and surround speakers are connected to a power outlet before manual connection.

  1. Press and hold the ID SET button on the rear of the subwoofer and surround speakers for 5 seconds or longer. The red indicator will turn off, and the blue indicator will blink rapidly.
  2. Press and hold the Up button on the Remote Control for 5 seconds. The LED indicator will blink Red → Green → Blue.
  3. Ensure the LINK LED indicator turns solid blue, indicating a successful connection.

Note:

Status of rear indicator in subwoofer and surround speakers

LED Status Troubleshooting
Subwoofer LINK indicator (Blue) Connection successful (normal operation) Check if the soundbar's power cable is securely connected. Wait 5 minutes. If blinking continues, manually connect the subwoofer and surround speakers (see page 10).
Surround speaker LINK indicator (Blue blinking) Restore connection Check if the soundbar's power cable is securely connected.
Subwoofer LINK indicator (Red) In standby (with soundbar turned off) Check if the soundbar's power cable is securely connected.
Surround speaker LINK indicator (Red) Connection unsuccessful Try reconnecting. Refer to manual connection in Page 10.
Subwoofer LINK indicator (Red and blue blinking simultaneously) Product malfunction Contact a Samsung Service Center (1588-3366).
Surround speaker LINK indicator (Red and blue blinking simultaneously) Product malfunction Contact a Samsung Service Center (1588-3366).

Note:

Caution:

Speaker layout guide

Recommended speaker layout:

A diagram shows the optimal placement of the soundbar, subwoofer, and surround speakers relative to the TV for immersive sound.

05 Connecting to a TV

Connect to a TV that supports HDMI ARC (Audio Return Channel)

Caution:

Note:

Connection Steps:

  1. With the TV and soundbar turned off, connect the HDMI cable to the ARC/eARC ports.
  2. Turn on the soundbar and TV.
  3. TV sound should now play through the soundbar. If not, press the (Source) button to switch to the appropriate mode.
  4. To connect with eARC, ensure the eARC function is enabled in the TV menu. Refer to your TV's user manual for specific instructions (e.g., Samsung TV: Home → Menu → Settings → All Settings → Sound → Expert Settings → HDMI-eARC Mode (Auto)).
  5. You can use the TV remote's volume buttons to control the soundbar volume.

Connecting Using an Optical Cable

Pre-connection Checklist:

Connection Steps:

  1. With the TV and soundbar turned off, connect the DIGITAL AUDIO IN (OPTICAL) port on the soundbar to the OPTICAL OUT port on the external device using an optical cable.
  2. Turn on the soundbar and external device.
  3. Press the (Source) button on the remote control to switch to D.IN mode.
  4. TV sound will play through the soundbar.

LED Indicator:

Connecting to Bluetooth

Connect your Samsung TV to the soundbar via Bluetooth for stereo sound without cables.

Connecting to Bluetooth for the first time

  1. Bluetooth pairing: Press the PAIR button or press and hold the (Source) button for 3 seconds or longer.
  2. Open the Bluetooth menu on your Samsung TV and select "Q-series Soundbar".
  3. Once connected, "Mobile device name → BT" will appear on the soundbar's front panel display.
  4. Enjoy music from your mobile device through the soundbar.

LED Indicator Status:

If the Device Fails to Connect:

06 Connecting an External Device

Connecting via HDMI Cable

Pre-connection Checklist:

Connection Steps:

  1. Use an HDMI cable to connect the HDMI OUT port on the external device to the HDMI port on the soundbar.
  2. Use the included HDMI cable to connect the HDMI IN port of the TV to the HDMI TO TV (eARC/ARC) port on the soundbar.
  3. Turn on the soundbar, TV, and external device.
  4. Press the (Source) button on the soundbar or remote control to switch to HDMI mode.

LED Indicator:

07 Connecting a Mobile Device

Connecting to Bluetooth

Connect your mobile device to the soundbar via Bluetooth to enjoy stereo sound without cables.

Connecting to Bluetooth for the first time

  1. Bluetooth pairing: Press the PAIR button or press and hold the (Source) button for 3 seconds or longer.
  2. Select "Q-series Soundbar" from the list on your TV screen.
  3. Once connected, "Mobile device name → BT" will appear on the soundbar's front panel display.
  4. Enjoy music from your mobile device through the soundbar.

LED Indicator Status:

If the Device Fails to Connect:

Connecting via Wi-Fi (Wireless Network)

Pre-connection Checklist:

Steps:

  1. For Wi-Fi network setup, refer to page 17, "Connecting via Wi-Fi (Wireless Network)".
  2. On the TV Sound menu, change the input source to soundbar (e.g., Samsung TVs: Home → Menu → Settings → All Settings → Sound → Sound Output → Q-series Soundbar (Wi-Fi)).

Note:

Using Group Play

To use Group Play, register your soundbar to the SmartThings app. This feature is available on Samsung TV models released in 2024 or later. Connect two or more devices to the same 5GHz Wi-Fi network.

Configuring Group Play

  1. Run the SmartThings app on your mobile device.
  2. Refer to "Connecting via Wi-Fi (Wireless Network)" to register your soundbar.
  3. Tap the soundbar card, then tap Create Group under the audio device icon.
  4. Press the (Source) button on the soundbar and set the source to Wi-Fi. If connected to the TV via Wi-Fi, disconnect from the TV first.
  5. Turn on Group Play. Select a device from the list and tap Apply. We recommend connecting no more than 4 devices.

Note:

Disabling Group Play

  1. Tap the audio device card.
  2. Tap Edit Group under the audio device icon.
  3. Turn off Group Play. Deselect devices in the list and tap Apply to remove them.

Connecting to Apple AirPlay

Using Tap Sound

Tap the soundbar with your mobile device to play audio content on the mobile device through the soundbar. This function is only compatible with Samsung mobile devices with Android 8.1 or later.

Note:

Configuring Tap Sound

  1. Open the SmartThings app on your mobile device.
  2. Select Settings ( → ) in the SmartThings app.
  3. Set "Tap View, Tap Sound" to On. The function works when a mobile device is near the soundbar.

Note:

08 Installing the Soundbar on a Wall

Precautions when installing

Wall Mount Components

Installation Steps:

  1. Attach the Wall-mounting Guide to the wall, ensuring it is parallel to the wall. If mounting below a TV, align the guide's center line with the TV's center and secure it with tape. If not mounting below a TV, align the center line with the desired installation area. Ensure it is at least 1 cm from the bottom of the TV if mounting below it.
  2. Use a pen or pencil to mark the center of the A-TYPE hole, then remove the Wall-mounting Guide.
  3. Using an appropriately sized drill bit, drill a hole where you marked on the wall.
  4. Fasten the Screw for mounting on the wall into the marked spot.
  5. Fasten the holder screw to the rear of the soundbar.
  6. When assembling, ensure the hanger part of the Wall-mounting brackets are located behind the rear of the soundbar.
  7. Mount the soundbar onto the Wall-mounting Bracket. Insert the Holder screw into the center of the Wall-mounting Bracket and push the soundbar downward to secure it.

09 Installing the Soundbar on Top of the TV Stand

Components

Installation Steps:

  1. Attach the rubber foot to the rear of the soundbar before placing it on the TV stand. Ensure the rubber foot does not extend beyond the TV stand's width.
  2. Align the center of the TV with the center of the soundbar, then carefully place the soundbar onto the TV stand.

Note:

Installing the Surround Speakers on a Wall

Wall mounts need to be purchased separately. Samsung Electronics does not sell wall mounts.

Notes for mounting surround speakers on a wall:

10 SOFTWARE UPDATE

Automatic update

If your soundbar is connected to the internet, software updates automatically, even when the soundbar is turned off. The soundbar must be connected to the internet for this feature.

If the power is cut off or disconnected, Wi-Fi connection will be lost. Turn the soundbar back on, disconnect and reconnect the power cord, then reconnect to the internet.

USB update

Samsung may provide future firmware updates for performance enhancements. You can update the soundbar by connecting a USB storage device with the firmware update to the SERVICE port.

  1. Go to the Samsung website (www.samsung.com) → Customer Support. Search for your soundbar model name. For more information, see the upgrade guide.
  2. Download the Upgrade File (USB Type).
  3. Unzip the downloaded compressed file into a folder with the same name as the compressed file.
  4. Save the created folder to a USB thumb drive and connect it to the soundbar.
  5. Turn on the soundbar. The product will be updated within 3 minutes.

Note:

LED Indicator Status:

Reset

Press and hold the (Volume) buttons on the soundbar for 5 seconds or longer while the soundbar is on.

Caution: This will reset all settings of the soundbar. Reset only when needed.

LED Indicator Status:

Security Update Information

Security updates are provided to protect your privacy and security. For more information, visit https://security.samsungtv.com. The website supports some languages.

11 TROUBLESHOOTING

When the power doesn't turn on

When some functions aren't working properly

If the remote control isn't working properly

If there is no sound coming from the soundbar

If there is no sound from the subwoofer or surround speakers

If the subwoofer or surround speaker emits noise or a stuttering sound

When the subwoofer sound is low

When the TV can't connect to the HDMI TO TV (eARC/ARC)

There is no audio when the TV is connected in HDMI TO TV (eARC/ ARC) mode

When a Bluetooth connection can't be established

LED Indicator Status:

When the audio stutters due to a weak Bluetooth connection

When a Wi-Fi connection can't be established

When the TV is powered on, but the soundbar doesn't turn on together with it

My TV and soundbar are connected, but when I switch to soundbar mode, no audio is played through the TV speakers.

When the soundbar doesn't show up in AirPlay

Group Play isn't activated.

12 LICENSE

Dolby, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Copyright © 2012-2024 Dolby Laboratories. All rights reserved.

FOR DTS PATENTS, SEE HTTP://XPERI.COM/DTS-PATENTS/. MANUFACTURED UNDER LICENSE FROM DTS, INC. AND ITS AFFILIATES. DTS, THE DTS LOGO, DIGITAL SURROUND, VIRTUAL:X, AND THE DTS VIRTUAL:X LOGO ARE REGISTERED TRADEMARKS OR TRADEMARKS OF DTS, INC. AND ITS AFFILIATES IN THE UNITED STATES AND/OR OTHER COUNTRIES. © DTS, INC. AND ITS AFFILIATES. ALL RIGHTS RESERVED.

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Apple®, AirPlay®, iPad®, iPhone®, and Mac® are trademarks of Apple Inc., registered in the U.S. and other countries and regions.

Spotify

roon READY

Being Roon Ready means that Samsung and Roon streaming technology can be used together for an incredible user interface, simple setup, rock-solid daily reliability, and the highest levels of audio performance without compromise.

Open Source License notice

To learn more about the open source code used in this product, go to the following website (http://opensource.samsung.com).

Models: HWQS700F Soundbar 3.1.2 Channel with Subwoofer, HWQS700F, Soundbar 3.1.2 Channel with Subwoofer, 3.1.2 Channel with Subwoofer, Subwoofer

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