Samsung HW-QS700F / HW-QS750F User Guide

Table of Contents

01 Component Check

02 Product Overview

03 Remote Control Usage

04 Connecting the Soundbar to Other Units

05 Connecting to a TV

06 Connecting an External Device

07 Connecting a Mobile Device

08 Soundbar Wall Mounting

09 Installing the Soundbar on the TV Stand

10 Software Update

11 Troubleshooting

12 License

01 Component Check

Ensure all components are present:

• Soundbar
• Remote Control/Batteries
• Subwoofer
• Surround Speakers (Left/Right) (HW-QS750F)
• Power Cord (HW-QS750F)
• Power Cord (HW-QS700F)
• AC/DC Adapter for Surround Speakers (HW-QS750F)
• Surround Speaker Cable (HW-QS750F)
• HDMI Cable
• Wall Mount Guide
• Fixing Screws (M4 x L10)
• Screws (x1)
• Wall Mount Brackets (x2)
• Fixing Screws (M5 x L55)
• Fixing Screws (x2)
• Fixing Screws (x4)
• Rubber Feet

Refer to the information label on the bottom or back of the product for details on power consumption and power specifications. For optional cables or additional components, contact a Samsung Service Center or Customer Service. For more information on wall mounting or rubber feet, see pages 19 to 21. Product design, specifications, and application interface may be changed without notice. Colors and shapes of parts may vary from those shown.

02 Product Overview

Front

Source Button: Press to change the source. Press and hold for 3 seconds to enter Bluetooth pairing mode.

LED Indicator: Indicates the current mode or status. The LED can blink, light up, or change color.

• White: TV ARC or eARC
• White: Wi-Fi
• White: Bluetooth
• White: Digital Audio In

Volume Touch Controls: Adjusts the volume.

Power Button: Turns the unit on/off.

Note: The LED indicator may light up on one side depending on the installation orientation.

Rear

• HDMI IN (eARC/ARC): Connect to a TV with HDMI ARC support.
• DIGITAL AUDIO IN (OPTICAL): Connect to a TV's optical output or an external device.
• SERVICE: For firmware updates via USB.
• HDMI: Connect to a TV.
• HDMI OUT: Connect to an external device.
• Power Input: Connect the power cord here.

Note: Sound may take 4-5 seconds to play after powering on. If sound is playing from both the TV and Soundbar, adjust TV audio settings to external speakers.

03 Remote Control Usage

Remote Control Diagram

• Source: Selects the connected device.
• Pair: Activates Bluetooth pairing mode.
• Power: Turns the Soundbar on/off. The Soundbar automatically turns off after 18 minutes of inactivity in certain modes.
• Volume Up/Down: Adjusts the volume.
• Mute: Mutes or unmutes the sound.
• Sound Mode: Selects sound modes like Surround, Game, Standard, Adaptive Sound, and DTS Virtual:X.
• Woofer Level: Adjusts the subwoofer volume (bass).
• Channel Level: Adjusts the volume of individual speakers (Center, Front Top, Rear, Rear Top).
• Tone Control: Adjusts treble and bass levels.
• Playback Controls (Play/Pause, Skip): Controls media playback.
• ID SET: Resets connections for subwoofer and surround speakers. Press and hold for 5 seconds.

LED Indicator Status

• Pairing Mode (Bluetooth): LED changes from red → green → blue.
• Connection Established (Bluetooth): Cyan light blinks 3 times.
• Ready to connect via Bluetooth: Steady cyan light.
• Voice Feedback: Press the Source button for 5 seconds while the Soundbar is off to enable/disable voice feedback.

04 Connecting the Soundbar to Other Units

Power Connection and Peripherals

1. Connect the power cord to the subwoofer.
2. Connect the speaker cables to the left and right surround speakers. Match cable colors. Ensure cables are fully inserted. Surround speaker cable length is 6 meters.
3. Connect the power cord to the left surround speaker (HW-QS750F only).
4. Connect the power cord to the Soundbar.
5. Plug the Soundbar, subwoofer, and surround speakers into a power outlet. The subwoofer and surround speakers connect automatically when the Soundbar is turned on.

Note: First, connect the subwoofer and surround speakers to power, then turn on the Soundbar. The subwoofer and surround speakers connect automatically when the Soundbar is powered on. If you unplug the power cord while the Soundbar is on and plug it back in, the Soundbar will turn on automatically.

Manual Connection of Subwoofer and Surround Speakers

1. Press and hold the ID SET button on the rear of the subwoofer and surround speakers for at least 5 seconds. The red indicator on each surround speaker turns off, and the blue indicator blinks rapidly.
2. Press and hold the Up button on the remote control for 5 seconds.
3. Ensure the LINK LED turns blue (successful connection).

Note: Surround speakers may not be included depending on the model. To reset the wireless module, press and hold the Left button on the remote for 5 seconds, then follow the manual connection instructions.

Indicator Status of Subwoofer and Surround Speakers

• Subwoofer (Blue LED solid): Connection successful (normal operation).
• Surround Speaker (Blue LED blinking): Standby mode (Soundbar off). Restore connection.
• Subwoofer (Red LED solid): Connection failed. Check the Soundbar power cord connection or wait 5 minutes. If the LED continues to blink, manually connect the subwoofer and surround speakers (see page 10).
• Surround Speaker (Red LED solid): Connection failed. Check the Soundbar power cord connection. Retry.
• Subwoofer/Surround Speaker (Red and Blue LEDs blinking simultaneously): Product malfunction. Contact Samsung Customer Service.

Note: When the soundbar is off, the subwoofer enters standby mode and the red indicator lights up. Wireless signal may be interrupted by nearby devices using the same frequency. Wireless signal range is up to 10 meters under normal conditions but can vary. Steel or reinforced concrete partitions can block the wireless signal. Surround speakers may not be included or may differ by model.

Speaker Placement Guide

Recommended Speaker Placement:

• Position the subwoofer in front of the listening area.
• Place the Soundbar centered in front of the TV.
• Surround speakers should be placed to the sides and slightly behind the listening position, angled towards the listener.

Attention: Wireless antennas are integrated into the subwoofer and surround speakers. Do not expose to rain or moisture. Avoid obstacles around the subwoofer and surround speakers for optimal sound quality. Surround speakers may not be included depending on the model.

05 Connecting to a TV

Connecting to a TV with HDMI ARC

Attention: If both HDMI and optical cables are connected, the HDMI signal takes priority. Ensure you connect the HDMI cable to the eARC or ARC port. Using an incorrect port may result in no sound. Use HDMI-certified cables.

Note: Using an HDMI cable allows digital audio and video transmission without a separate optical cable. Use a coreless HDMI cable if possible. If using a cored HDMI cable, ensure its diameter is less than 14 mm. This function may not work if the HDMI cable does not support ARC. If the TV audio is Dolby Digital and the TV's digital audio output is set to PCM, adjust the setting to Dolby Digital, Dolby Digital+, or Auto for better sound quality. ARC/eARC protocols support Dolby Atmos®. Verify if your content supports Dolby Atmos®.

• Turn off the TV and Soundbar. Connect the HDMI cable from the TV's HDMI IN (eARC/ARC) port to the Soundbar's HDMI TO TV (eARC/ARC) port.
• Turn on the Soundbar and TV.
• TV audio will play through the Soundbar. If there is no sound, press the Source button on the Soundbar or remote to switch to the appropriate connected mode.
• For eARC connection, ensure eARC is enabled in the TV's settings. Refer to your TV's user manual for configuration details.
• Use the TV remote's volume buttons to adjust the Soundbar volume.

Connecting via Optical Cable

• If both HDMI and optical cables are connected, the HDMI signal takes priority.
• Ensure you remove the protective cover from the optical cable before use.
• Connect the DIGITAL AUDIO IN (OPTICAL) port on the Soundbar to the OPTICAL OUT port on your external device using an optical cable (sold separately).
• Turn on the Soundbar and external device.
• Press the Source button on the remote to switch to D.IN mode.
• The TV audio will play through the Soundbar.

Connecting via Bluetooth

Bluetooth connection allows you to enjoy stereo sound from your Samsung TV without cables. Only one Samsung TV can be connected via Bluetooth at a time. You can connect to a Samsung TV compatible with Bluetooth. Check your TV's specifications.

First-time Bluetooth Connection

1. Press the Bluetooth pairing button on the remote. The LED blinks red → green → blue for pairing. It blinks cyan 3 times when connected.
2. On your Samsung TV, go to Bluetooth settings and select 'Q-Series Soundbar'.
3. You can now enjoy TV audio through the Soundbar. The Soundbar will automatically turn on if you try to connect a previously paired device while it is off.

If the Connection Fails

• If a previously connected Soundbar appears in the TV's Bluetooth speaker list, remove it.
• Repeat steps 1-3.

Disconnecting the Soundbar and Samsung TV

Press the Source button and select a mode other than BT. Disconnection may take a few seconds.

BT READY vs. BT PAIRING

• BT READY: Connects to a previously connected TV or mobile device.
• BT PAIRING: Connects a new device. Press the PAIR button or hold the Source button for 3 seconds.

Precautions for Bluetooth Connection

• Keep the device within 1 meter of the Soundbar.
• If a PIN code is requested, enter <0000>.
• The Soundbar turns off automatically after 18 minutes of inactivity in standby mode.
• Bluetooth connection may be difficult if there are interfering electronic devices nearby, multiple Bluetooth devices are paired simultaneously, or the Bluetooth device is off, out of range, or malfunctioning.
• Keep devices that generate radio waves (microwaves, Wi-Fi routers, etc.) away from the Soundbar.
• The Soundbar supports SBC (44.1 kHz, 48 kHz) and A2DP (AV) profiles.
• Keep devices close for better audio quality. Bluetooth connection may be lost if devices are out of range.
• Avoid areas with weak signal reception.
• Body contact with the Bluetooth transmitter/receiver or placing the Soundbar on metal furniture can cause noise or malfunction.
• Obstacles like doors and walls can degrade audio quality.
• The Soundbar cannot be paired with other Bluetooth devices during Bluetooth audio streaming.
• This wireless device may cause electrical interference.

Disconnecting a Connected Bluetooth Device

Connection with the Soundbar is interrupted. The LED blinks red three times if the Soundbar is disconnected.

Connecting via Wi-Fi (Wireless Network)

For SmartThings to work correctly, a specific OS version or higher is required. Refer to the SmartThings app description for OS version details.

1. Install the App

Use the SmartThings app to set up and manage your Soundbar. Download the app from your mobile device's app store or scan the provided QR code.

2. Register a Device

1. Open the SmartThings app on your mobile device.
2. Follow the on-screen instructions to register your product. You can also register by scanning the QR code on the Soundbar.

If the Device is Not Detected

1. Connect your mobile device to the Soundbar via Bluetooth.
2. In the SmartThings app, go to Connected Devices.
3. Swipe left to select the Soundbar, then tap 'Register Device' to register it to your Samsung account.

Note: You can also register the Soundbar in the SmartThings app by scanning the QR code on the Soundbar.

Group Play Usage

• This feature is available on Samsung TV models released in 2024 or later.
• Connect two or more devices to the same 5 GHz Wi-Fi network.

Group Play Configuration

1. Open the SmartThings app.
2. Register the Soundbar (see 'Connecting via Wi-Fi').
3. Tap the Soundbar's icon, then tap 'Create Group' under the audio device icon.
4. Press the Source button on the Soundbar and set the source to Wi-Fi. If the Soundbar is connected to the TV via Wi-Fi, disconnect it first.
5. Enable Group Play.
6. Select devices from the list and tap 'Apply'.

Note: It is recommended not to connect more than 4 devices. In Group Play mode, sound is played only from the host device. If a connected device switches to another source, it is removed from the group. The created group is deleted if the host device is connected to the TV.

Disabling Group Play

1. Tap the audio device icon, then tap 'Edit Group'.
2. Disable Group Play. To remove multiple devices, deselect them and tap 'Apply'.

Connecting to Apple AirPlay

• This feature may not be available in all countries.
• The Samsung Soundbar is compatible with AirPlay. Use the latest version of iOS, iPadOS, or macOS.
• To enable AirPlay, accept the Samsung SmartThings app terms and register the device.
• Ensure your Soundbar and Apple device are connected to the same Wi-Fi network.
• AirPlay allows you to stream music, podcasts, and other audio content from your Apple device through the Soundbar.
• Select AirPlay from a supported app or your device's Control Center. Select your Samsung Soundbar from the list of available playback devices.

Using the Tap Sound Feature

Tap your mobile device on the Soundbar to play audio content from the device through the Soundbar. This feature may not be supported depending on the device model and requires Samsung mobile devices with Android 8.1 or higher.

1. Enable Tap Sound in the SmartThings app.
2. Tap your mobile device on the Soundbar and select 'Start' when prompted. A Bluetooth connection is established.

Note: Tap Sound does not work if your mobile device is in standby mode. The feature may not work if the Soundbar is near electronic devices or sources of radio interference.

08 Soundbar Wall Mounting

Precautions Before Installation

• Mount the Soundbar only on a vertical wall.
• Avoid installing in areas with excessive heat or humidity.
• Ensure the wall can support the Soundbar's weight. Reinforce the wall if necessary.
• Use screws or anchors suitable for your wall type (drywall, steel, wood, etc.).
• If possible, install screws directly into the wall studs.
• Disconnect power and unplug the Soundbar before mounting to avoid electric shock.
• Connect external device cables before mounting the Soundbar to the wall.

Wall Mount Components

• Wall Mount Guide
• Support Brackets (x2)
• Fixing Screws (M5 x L55) (x2)
• Fixing Screws (M4 x L10) (x2)
• Fixing Screws (x1)
• Fixing Screws (x1)

Wall Mounting the Surround Speakers

Separate brackets are required for wall-mounting surround speakers. Samsung Electronics does not sell wall mount brackets.

Notes on Wall Mounting Surround Speakers

• Before installing wall mount brackets, check if the wall is sufficiently strong. Reinforce the wall if necessary.
• Samsung Electronics is not responsible for damage caused by improper installation.
• Do not mount speakers sideways or upside down.

09 Installing the Soundbar on the TV Stand

Components

• Rubber Feet (x4)

Installing the Rubber Feet

1. Attach the rubber feet to the rear of the Soundbar before placing it on the TV stand. Ensure the rubber feet do not extend beyond the width of the TV stand.
2. Place the Soundbar on the TV stand, aligning the center of the Soundbar with the center of the TV stand.

Note: Ensure the Soundbar is placed on a flat, stable surface. The product used may differ from the illustration depending on the model.

10 Software Update

Automatic Update

The Soundbar automatically updates its software when connected to the internet, even when turned off. Ensure the Soundbar is connected to the internet for this feature.

Update via USB

Samsung may release firmware updates to improve Soundbar performance. You can update the firmware by connecting a USB storage device with the update file to the SERVICE port.

1. Visit the Samsung website (www.samsung.com), go to Support, and search for your Soundbar model.
2. Download the firmware update file (USB type).
3. Unzip the downloaded file into a folder with the same name as the compressed file.
4. Save the created folder to a USB drive and connect it to the Soundbar.
5. Turn on the Soundbar. The product will update within 3 minutes.

Note: Do not turn off the power or disconnect the USB drive during the update. If the Soundbar already has the latest firmware, the update will not run. The update may not execute depending on the USB drive type.

Resetting

Press and hold both Volume buttons on the Soundbar for at least 5 seconds while it is powered on. The white LED will move from left to right and right to left. Cyan light blinks 3 times. Red light blinks 3 times, then turns off.

Attention: All Soundbar settings will be reset. Reset the Soundbar only when necessary.

Security Update Information

Security updates are provided to protect your privacy and security. For more information, visit https://security.samsungtv.com.

11 Troubleshooting

Product Not Turning On

• Check if the power cord is connected to the Soundbar.

Certain Functions Not Working Correctly

• Unplug the power cord, then plug it back in.
• Turn off the connected external device, then turn it back on.
• The Soundbar automatically turns off after a certain period if there is no signal. Activate the power.

Remote Control Not Working Correctly

• Move the remote control closer to the Soundbar and point it towards the Soundbar.
• Replace the remote control batteries with new ones.

No Sound Emitted from the Soundbar

• The Soundbar volume may be low or muted. Adjust the volume.
• If an external device (STB, Bluetooth device, mobile device, etc.) is connected, adjust the volume of each external device.
• The audio output may be set to the TV. Select the Soundbar as the audio output for the TV. (Samsung TV: Home → Menu → Settings → All Settings → Sound → Sound Output → Select Soundbar)
• There might be a loose connection with the cable on the Soundbar. Disconnect and reconnect the cable.
• Unplug the power cord, reconnect it, and then turn on the Soundbar.
• Reset the Soundbar and try again (see page 22).

No Sound from Subwoofer or Surround Speakers

• Check if the LED indicator on the rear of the subwoofer and surround speakers is blue. If it is red or blinking blue, re-connection is necessary (see page 10).
• If an object is placed between the Soundbar and the subwoofer, it may cause problems. Move the subwoofer to an area without obstructions.
• If a device emitting radio frequency signals is nearby, the connection may be interrupted. Keep the Soundbar or speakers away from such devices.
• Unplug the power cord, then plug it back in.

Subwoofer or Surround Speaker Emitting Noise or Skipping Sound

• If an object is placed between the Soundbar and the subwoofer, it may cause problems. Move the subwoofer to an area without obstructions.
• Sound may be interrupted if the subwoofer and surround speakers are too far from the Soundbar. Move them closer.
• Sound may skip if the Soundbar is placed near electronic devices or devices causing radio interference (e.g., wireless router). Move the Soundbar away from such devices.
• Change the TV network connection status from 'Wireless' to 'Wired'.

Subwoofer Sound is Low

• The original sound volume being played may be low. Use the Woofer Level button on the remote to adjust the subwoofer level. Move the subwoofer closer to you.

TV Not Connecting to HDMI TO TV (eARC/ARC) Port

• Ensure the HDMI cable is securely connected to the ARC or eARC port (see page 12).
• The Soundbar connection may not work due to other devices (set-top boxes, game consoles, etc.) connected to the TV. Connect only the Soundbar to the TV.
• HDMI-CEC may not be enabled on the TV. Enable CEC in the TV's menu. (Samsung TV: Home → Menu → Settings → All Settings → Device Connection Manager → Anynet+ (HDMI-CEC) ON)
• For eARC connection, ensure eARC is enabled in the TV's menu. (Samsung TV: Home → Menu → Settings → All Settings → Sound → Expert Settings → HDMI-eARC Mode (Auto))

No Sound When TV is Connected via HDMI TO TV (eARC/ARC)

• The Soundbar may not be able to reproduce the input signal. Change the TV's audio output to PCM or Dolby Digital. (Samsung TV: Home → Menu → Settings → All Settings → Sound → Expert Settings → Digital Output Audio Format)

12 License

Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential Unpublished Works. Copyright © 2012-2024 Dolby Laboratories. All rights reserved.

For DTS Patents, visit http://xperi.com/dts-patents/. Manufactured under license from DTS, Inc. and its affiliates. DTS, the DTS logo, Digital Surround, Virtual:X, and the DTS Virtual:X logo are registered trademarks or trademarks of DTS, Inc. and its subsidiaries in the United States and/or other countries. © DTS, Inc. and its affiliates. All rights reserved.

HDMI and the HDMI High-Definition Multimedia Interface terms, HDMI trade dress, and the HDMI logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Works with Apple AirPlay. Apple, AirPlay, iPad, iPhone, and Mac are trademarks of Apple Inc., registered in the U.S. and other countries.

• Use your phone/tablet/computer as a remote for Spotify. Visit spotify.com/connect for instructions.
• Spotify software is subject to third-party licenses available at https://www.spotify.com/connect/third-party-licenses.

Roon Ready signifies that Samsung supports Roon streaming technology, providing an incredible user interface, simple setup, rock-solid daily reliability, and the highest audio performance levels, without compromise.

For information on open source code used in this product, visit http://opensource.samsung.com.