Netatmo Plug-in Adaptor for Smart Video Doorbell
User Guide
Introduction
Read these instructions carefully before starting the installation. The documentation provided with this product must be kept throughout the product's lifetime.
Required Tools
The following tools are required for installation:
- A. Philips screwdriver
- B. Drill - Ø6mm & Ø10mm
- C. Level (recommended tool)
[Diagram: Line drawings of a Philips screwdriver, a drill, and a spirit level.]
Product Installation
Follow these steps to install the Plug-in Adaptor:
- Smart Video Doorbell: The main doorbell unit.
- Power Outlet: A standard electrical outlet.
- Wi-Fi Router: Your home's wireless internet router.
- Plug-in Transformer: The adaptor unit being installed.
[Diagram: Illustrates the Smart Video Doorbell mounted on a door, connected via wires to a power outlet and a Wi-Fi router. Numbered labels (1, 2, 3, 4) correspond to the components.]
Step 1: Check Wi-Fi Reception
Check with your smartphone that you have Wi-Fi reception at your doorbell button with your door closed. If you do not, try to move your Wi-Fi router closer or install a Wi-Fi extender.
[Diagram: Shows a smartphone near a door with Wi-Fi signals from a router. An arrow indicates checking reception. A warning symbol is present.]
Step 2: Locate a Power Outlet
Locate a power outlet near your door. Make sure your outlet is not too far away from your door. Note: The Plug-in Adaptor cable is 10 meters long.
[Diagram: Shows a door, a wall, and a power outlet near a piece of furniture.]
Step 3: Electrical Safety Warning
Caution: Electrical Danger. Disconnect power at the fuse or circuit breaker before proceeding to the installation. [Diagram: A warning symbol for electrical danger and a diagram of circuit breakers labeled "OFF".]
Step 4: Choose a Location for Your Doorbell
We recommend that you install your doorbell at a height of 1.20m (4 ft) from the ground. Make sure there is no in-wall plumbing or wiring behind the location of your doorbell.
[Diagram: Shows a door with a height indicator of 1.20m. An 'X' marks a potential location. Arrows indicate checking for internal plumbing/wiring.]
Step 5: Drill a Hole Through the Wall
Use a Ø10mm drill bit to run the adaptor cables from the inside to the outside of your home.
[Diagram: Shows a drill with a Ø10mm drill bit drilling through a wall. An arrow indicates the drilling direction.]
Step 6: Plug Your Plug-in Adaptor
Plug your adaptor into your outlet and run the cables along the plinths then through the wall, to the outside.
[Diagram: Shows the plug-in adaptor connected to a power outlet, with cables routed along the baseboard and through a wall.]
Step 7: Electrical Safety Warning
Caution: Electrical Danger. Make sure power is still disconnected before continuing the installation.
[Diagram: Repeats the electrical danger warning and circuit breaker diagram.]
Step 8: Mark the Drilling Holes
Place the drilling template on the wall and pass the wires through the provided space. Mark the drilling holes with a pen.
[Diagram: Shows a wall with holes being marked using a template and a pen. Arrows indicate placement.]
Step 9: Drill the Holes
Use a Ø6mm drill for the holes and insert the 2 provided anchors.
[Diagram: Shows a drill with a Ø6mm drill bit drilling holes. Anchors are depicted.]
Step 10: Choose Your Wall Mount Type
Choose between two wall mount types:
- A. With the 25° bracket, proceed to step 11.
- B. Without the 25° bracket, proceed to step 14.
[Diagrams: Illustrate two wall mount types (A and B) with angled brackets.]
Step 11: Install the 25° Bracket
Install the 25° bracket on the wall with the 2 provided mounting screws. If you want to hide potential scratches and holes, place the finish plate between the wall and the 25° bracket.
[Diagram: Shows the 25° bracket being attached to the wall with screws.]
Step 12: Secure the Wires
Insert the 2 wires from your old doorbell through the waterproof membrane of the wall mounting plate.
[Diagram: Shows wires being fed through a waterproof membrane on a wall mounting plate. An "UP" indicator is present.]
Step 13: Install the Wall Mounting Plate
Screw the wall mounting plate to the 25° bracket with the 4 provided bracket screws. Skip steps 14 and 15, and go directly to step 16.
[Diagram: Shows the wall mounting plate being screwed onto the 25° bracket.]
Step 14: Secure the Wires (Repeat)
Insert the 2 wires from your old doorbell through the waterproof membrane of the wall mounting plate. If you want to hide potential scratches and holes, place the finish plate between the wall and the wall mounting plate.
[Diagram: Repeats the diagram from Step 12 for securing wires.]
Step 15: Install the Wall Mounting Plate (Repeat)
Install the wall mounting plate on the wall with the 2 provided mounting screws. Do not use an electric screwdriver.
[Diagram: Shows the wall mounting plate being attached to the wall with screws. An "UP" indicator is present.]
Step 16: Connect the Wires
Insert and secure the 2 wires into the wire connector. Note: There is no polarity in the circuit; insert the wires in the order you want.
[Diagram: Shows wires being connected to a wire connector. Arrows indicate insertion.]
Step 17: Secure the Wire Connector
Place the wire connector on the wall mounting plate and secure it with the connector screw.
[Diagram: Shows the wire connector being secured to the wall mounting plate with a screw.]
Step 18: Plug the Smart Video Doorbell
Plug the Smart Video Doorbell onto the wall mounting plate.
[Diagram: Shows the Smart Video Doorbell being plugged onto the wall mounting plate.]
Step 19: Secure with Security Screw
Insert and push the security screw into the wall mounting plate by hand. Finish securing the doorbell with the custom tool.
[Diagram: Shows a security screw being inserted into the wall mounting plate with a tool.]
Step 20: Reconnect the Power
Reconnect the power. The Smart Video Doorbell will start, and its LED will turn on. The LED will go from glowing to solid green, which can take up to one minute.
[Diagram: Shows circuit breakers and a "ON" indicator. A diagram of the Netatmo doorbell with its LED is shown.]
Step 21: Complete Electrical Setup
After hearing the melody from the doorbell, press the doorbell button to complete the electrical setup. The LED will glow white after a few seconds, indicating your doorbell is ready to be connected to the app.
[Diagram: Shows a hand pressing a doorbell button. The Netatmo logo and doorbell interface are depicted.]
Step 22: Download the App
To finish the installation and control your Smart Video Doorbell, download the app and follow the instructions. [Image: Smartphone displaying the "home + security" app with App Store and Google Play buttons.]
Apple HomeKit Compatibility
Your Smart Video Doorbell is compatible with Apple HomeKit. When prompted by the app, scan the "HomeKit setup code" from the provided card. The code is unique and should be kept in a safe place.
[Diagram: Image of a HomeKit setup code card with a QR code and setup instructions.]
Troubleshooting
Refer to the following table for common issues:
| LED Status | Problem | Possible Causes | Solutions |
|---|---|---|---|
| Off | My product does not start. | Circuit breaker is turned off. | Turn circuit breaker on. |
| Incorrect circuit wiring. | Check wire connections. Shut off power first. (Go back to step 16) | ||
| Fuse is blown. | Replace the internal fuse with the provided additional fuse. (See Fuse Replacement section) | ||
| Glowing Orange | My product is not responding. | Internal backup power supply level is low. | Leave the Smart Video Doorbell powered on its wall mount. |
| Glowing White | My product is not visible in the app. | Installation incomplete. | Configure your product with your smartphone. (See step 22) |
| Blinking Yellow | My product is not visible in the app. | Product couldn't connect to the internet router. | Ensure correct Wi-Fi password, good Wi-Fi reception, 2.4GHz network, and no router blacklisting. |
| Blinking Red | My product is not visible in the app. | Product configuration timeout. | Press the doorbell button until the LED glows white and continue app installation. |
Fuse Replacement
If the fuse is blown, disconnect power, remove the fuseholder, and replace the damaged fuse with the additional fuse provided. Reconnect power.
[Diagram: Illustrates fuse replacement steps.]
Mounting Clip Replacement
If a mounting clip is damaged, remove it and replace it with an additional clip. If your installation voltage is 230V, use only the HIGH mounting clip.
[Diagrams: Illustrate mounting clip replacement.]
Safety Warnings
This is a Class II electrical appliance. Use only on 8-24V or 220-240V AC 50-60Hz. Risk of electric shock or fire. Ensure you have knowledge of electrical systems before installation. Disconnect power before installation or servicing. Avoid exposing wiring to sharp objects. Handle with care to avoid injury or damage. Children should be supervised.
EU Declaration of Conformity
NETATMO declares that this radio equipment type NDB01 complies with Directive 2014/53/EU and RoHS Directive 2011/65/EU. The full text of the EU declaration of conformity is available at the following internet address: www.netatmo.com/declaration/ndb.
FCC Statement
This equipment complies with FCC Part 15 rules for Class B digital devices, designed for reasonable protection against harmful interference. Operation is subject to two conditions: no harmful interference, and acceptance of any received interference. It generates, uses, and can radiate radio frequency energy. FCC RF radiation exposure limits for the general population (uncontrolled exposure) are met, requiring a minimum 20cm separation distance from all persons.
Canadian Compliance Statement
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to two conditions: no interference, and acceptance of any interference. The device must be installed with a minimum 20cm separation distance from all persons.
Support
For further help, visit the Help Center at https://helpcenter.netatmo.com.
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