This document provides comprehensive guidance on the installation, configuration, and management of Avaya Proactive Outreach Manager (POM). It is designed for implementation engineers, field technicians, business partners, and customers who need to deploy and manage this advanced communication software.
The guide covers essential aspects such as system requirements, detailed installation procedures (both interactive and silent modes), certificate management, and robust troubleshooting tips. It also outlines advanced functionalities like Geo-Redundancy for high availability and disaster recovery.
Avaya Proactive Outreach Manager is a key component for enhancing customer outreach strategies, integrating seamlessly with Avaya's communication platforms like Avaya Aura® Experience Portal.
For further assistance, documentation, and support, please visit the Avaya Support website.
