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Avaya Agent for Desktop: Deployment and Configuration Guide

This document provides comprehensive guidance for deploying and configuring the Avaya Agent for Desktop application. It is designed for IT professionals and administrators responsible for setting up and managing contact center environments.

The guide covers essential aspects such as:

Installation procedures across various platforms (Windows, Mac, Linux, VDI).
Network requirements and best practices for optimal performance.
Detailed configuration settings for server connections, preferences, and dialing rules.
Usage scenarios, including integration with Avaya Aura® and other Avaya solutions.
Information on security, licensing, and troubleshooting.

For the latest updates and support resources, visit the Avaya Support website.

File Info : application/pdf, 224 Pages, 3.84MB

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