Soft Cooler Care and Use Guide

Care and Use Instructions

Please follow these simple tips to get the maximum performance and satisfaction from your Thermos® brand product. When used according to our instructions, this product is designed to give you years of trouble-free enjoyment.

General Care

• For best results, wipe interior and exterior with a damp sponge and mild soap after each use.
• For drying, use a soft towel or air dry.
• DO NOT wash by submerging the entire bag into water.
• DO NOT use abrasive cleaners or cloths.
• DO NOT wash in an automatic washer.
• DO NOT use in a microwave or any type of oven, or on or near any other heat source which may damage the product. Material can melt and burn.
• DO NOT place in a freezer.

One Year Limited Warranty

Thermos L.L.C. warrants this Genuine Thermos® Brand cooler to be free from defects in material or workmanship for a period of one year from the date of purchase.

This warranty does not cover problems caused by abuse or negligence. Normal wear and color fading are not covered.

Thermos' sole obligation under this warranty, and any implied warranty, is limited to the repair or replacement, at Thermos' option, of any component that fails to conform to this warranty within 30 days after its receipt by our factory service department. IN NO EVENT WILL THERMOS BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES.

Some jurisdictions do not allow the exclusion of incidental, consequential or special damages, so the preceding exclusion may not apply to you.

This is a factory guarantee. Please do not return this product to the retailer.

Warranty Service and Returns

Send defective unit or component along with a written explanation of the defect directly to:

In Canada:

This warranty gives you specific legal rights and you may also have other rights, which vary from state to state or province to province.

© 2021 Thermos L.L.C.

THERMOS is a registered trademark in over 115 countries.