Charge Your EV
Quick Reference Guide
How to Charge your Hyundai vehicle at Tesla Superchargers
Tesla charging stations use a charging connector compliant with SAE standard SAE J3400, also known as Tesla's North American Charging System (NACS). Hyundai Motor America is not affiliated with Tesla®, and the use of "Tesla" and "Supercharger" is for instructing users on how to operate their charging equipment.
Charging at Tesla Supercharger Stations
To charge at Tesla's stations, you will need to initiate charging activities through the Tesla app.
1. Create a Tesla Account
Download the Tesla app from your iOS or Android device's app store. Search for "Tesla", click 'download'. Create an account and input your personal and credit card information. Payment for charging will be processed directly in the Tesla app. You will need to set up a payment method in your account settings. Once the session is complete, payment will be automatically deducted.
- ? Credit Card
- ? Billing Address
- ? Vehicle Details
- ➕ Add Payment
Navigation buttons: ▶️ Next, ✅ Save
2. Start Charging
Open the Tesla app to find a nearby station and select your stall number (e.g., 1A, 1B, 1C, 1D). The stall number is located at the base of the charging post. [Image of charging post labeled '2A']
Plug in your vehicle. If using a native CCS vehicle with a NACS Adapter, attach the adapter to the charging cable before inserting it into the vehicle port.
Initiate a charging session by selecting "Start Charging" on your app. ▶️ Start Charging
3. Stop Charging
Open the app and navigate to the active charging session. Press "Stop Charging" in the app. ⏹️ Stop Charging
Unplug the connector from the vehicle once the session has ended. If applicable, remove your NACS adapter from the charging cable before docking the nozzle.
Note: If the charge cable is locked, you may need to unlock your vehicle doors to release the cable.
4. Monitor Charging Session
The Tesla app provides live updates on the charging process, including charge level, time remaining, and session cost.
5. Busy Times & Price Per kWh
The Tesla App displays Time of Use pricing, which varies by time of day to manage station congestion during peak hours. [Visual representation of pricing tiers across a 24-hour period, showing 'Charge Here' for lower price periods].
Example pricing: ?0.29, ?0.58
6. Choosing a Tesla Supercharger Station
- V4: Ideal for Hyundai vehicles due to longer cable, but less common.
- V3: Widely available; cable may be short, potentially requiring parking in an adjacent stall.
- V2 & V1: Compatible with Tesla vehicles only.
Station Availability:
- Most Supercharger stations are open 24 hours a day.
- Sites with amenities are subject to business hours. [Visual indicator: 'Open until 10:00 pm']
- Stalls are on a first-come, first-served basis.
7. Parking at a Tesla Supercharger Location
Be aware of the parking lot layout, including wheel stops or bollards, which may make parking challenging.
Parking at Tesla Superchargers may require positioning your vehicle closer to the charger than at other stations.
Backing into the stall adjacent to an open charger might be necessary to ensure proper cable length.
⚠️ Do not stretch the charging cable to reach your vehicle, as this could cause damage to your vehicle and the charger.
Charging Etiquette: Limit charging to 80% when stations are busy (unless 100% is absolutely needed) and be respectful of other users. [Diagram showing parking stalls 7A-7F with a Hyundai Ioniq 5].
8. Charging Rates
Your EV and Superchargers communicate to select the appropriate charging rate. Rates can vary due to EV battery charge level and temperature, charger temperature, current station usage, and extreme climate conditions.
[Diagram illustrating charging performance comparison]
Charging Performance | Model | Charging Type | Estimated Time |
---|---|---|---|
DC Fast Charging (10-80%) | 2025 IONIQ 5 (63 kWh Battery) | NACS V3/V4 Superchargers (with CCS Adapter, >250kW) | approx. 24 minutes |
2025 IONIQ 5 (84 kWh Battery) | NACS V3/V4 Superchargers (with CCS Adapter, >250kW) | approx. 29 minutes | |
2025 IONIQ 5 (63 kWh Battery) | NACS V3/V4 Superchargers (with CCS Adapter, 50kW) | approx. 1 hour 20 minutes | |
2025 IONIQ 5 (84 kWh Battery) | NACS V3/V4 Superchargers (with CCS Adapter, 50kW) | approx. 1 hour 21 minutes | |
AC Level 2 Charging (10-100%) | 2025 IONIQ 5 (63 kWh Battery) | North America (10.9 kW) | approx. 5 hours 40 minutes |
2025 IONIQ 5 (84 kWh Battery) | North America (10.9 kW) | approx. 7 hours 20 minutes |
Note: The maximum charge rate for the IONIQ 5 at a Tesla Supercharger station is currently 125kW. Charging times and power levels are subject to prevailing conditions; listed kW rates are maximums under ideal conditions. Actual charging rates may vary due to factors like temperature (ambient, battery), battery preconditioning, and current station usage.
Disclaimer: Charging from 10% to 80% on NACS V3/V4 DC Level 3 chargers (using native NACS port) takes approximately 24 minutes for 63 kWh battery models or 30 minutes for 84 kWh battery models. Actual charging time varies based on current battery charge level, charger output, vehicle and battery settings, battery temperature, and outside temperature. DC fast charging stations are provided by independent companies, and availability is not guaranteed.
Additional Information
This Quick Reference Guide applies only to Tesla Superchargers. Tesla destination chargers at hotels or businesses, or home chargers, are AC Level 2 chargers.
? Quick Tips: Level 2 Charger
- Hyundai vehicles with a NACS port: Compatible with Tesla Superchargers and Tesla Destination Charging Network. Some Tesla home chargers may not communicate with your vehicle; test the charger to verify charging starts and continues for more than one minute.
- Hyundai Vehicles with a J1772 port: A Level 2 NACS to J1772 adapter will be required. Obtain a Genuine Hyundai accessory adapter from your Hyundai Dealer.
Recommendation: Hyundai recommends using a Genuine Hyundai accessory adapter. Certain aftermarket adapters may not function correctly, may not be certified to protect against overheating or fire, and could cause a fire or damage to your vehicle. Hyundai is not liable for personal injury or property damage caused by the use of an adapter that is not a Genuine Hyundai accessory.
? Quick Tips: Charger Stuck
- Try unlocking the vehicle doors first.
- If the connector still will not release, simultaneously press the charger release button on the vehicle ? and the button on the Tesla charger handle ?.