FiiO JH3 Quick Start Guide
FiiO 音乐乐无限
BORN FOR MUSIC
About FiiO
"Jade Audio" is a subsidiary brand of FiiO Electronics Technology Co., LTD. It is a stylish, technological and youth-oriented brand aiming to provide high-quality yet cost-effective audio products with an excellent listening experience for the younger generation all around the world. The entity's Chinese name is derived from "翡声" (Fei Sheng), meaning "the sound of Jade". The name "Jade Audio" conveys FiiO's mission towards providing consumers with a crisp and pleasant listening experience while maintaining audio fidelity.
FiiO is a high-tech enterprise focusing on researching and developing portable music products, with current main products being hi-res music players, portable headphone DAC/Amps and headphones/earphones. Including a core team with nearly 30 years of R&D experience in audio products development, FiiO is specialized in self-research and development, and sells FiiO-branded products through sales agents worldwide. By virtue of high quality products and great customer service, FiiO enjoys a high reputation in the industry and has received countless well-known awards.
FiiO is committed to its brand proposition “Born for Music" and ceaselessly pursues perfection in product design and manufacturing to supply users with the best audio products at the best prices.
Wearing Instructions
To identify the left and right channels of the earphone units and cable: L=left channel, R=right channel. In the case of no character signs, the “blue” mark is the left channel and the "red" mark is the right channel. Diagrams showing earphone units with 'L' and 'R' markings, and cables with blue (left) and red (right) markings.
When replacing the cable of other brands, please choose the cable with the same type of connector as this product, so as not to affect the sound quality and listening experiences. Diagrams illustrating the MMCX connector with positive and negative pole indicators, and the 0.78mm 2-pin connector also showing pole indicators.
The product adopts an over-the-ear wearing design. When installing the earphone cable, please ensure the earphone unit and cable form a shape that can wrap around the ear. Illustrations demonstrating the correct way to shape the earphone cable to wrap around the ear for an over-the-ear fit.
When wearing the earphones, gently rotate and press the units according to the direction shown in the picture. After properly wearing, put the earphone cable over your ear and adjust the earphones until you feel comfortable. Visual guide showing the gentle rotation and pressing motion to insert the earphone unit into the ear, followed by placing the cable over the ear.
When removing the earphone cable, hold the cable connector and the earphone unit tight with your fingers. Keep them in the same line and then pull them apart. Or use the MMCX assist tool to detach it. Note that do not rotate the 0.78mm 2-pin cable.
Please do not install or remove the cable at a tilted angle, and do not pull the earphone cable directly, so to avoid it being broken. Diagrams showing incorrect methods of removing the cable (tilted angle, pulling directly) marked with a cross (❌), and implicitly suggesting a straight pull.
Note: If it is difficult to remove the earphone cable, please do not remove it violently. If necessary, please contact the official after-sales staff for assistance.
How to Use the MMCX Assist Tool
- Align the semi-circular indentation of the MMCX assist tool to the gap between the connector's male and female components.
- Ensure the tool is parallel to the gap and position it towards the gap between the connector's male and female components until it is in place.
- Apply pressure by pressing down towards the other end of the tool.
- The earphone unit will then be detached from the earphone cable.
Step-by-step illustrations of using the MMCX assist tool: aligning its notch, positioning it parallel to the connector gap, applying downward pressure, and the resulting detachment of the earphone unit.
Notes:
- Whether the accessory/function is included is subject to the actual product.
- The MMCX assist tool should only be used for FiiO's earphones.
- As the MMCX assist tool is a metal product, it may have the possibility of bruising the earphones. Please be careful when using it.
How to Attach and Detach the Interchangeable Connector
How to change the headphone plug?
- Rotate the female end in a clockwise manner until the female end can be pushed front and back to unlock them.
- Pull the male end to detach the two connectors. (Objects that can generate greater friction like tissues or a strip of cloth can be used to help to detach.)
- Align the male and female end of the connector, ensuring the notch of the male end is in parallel with the raised dot that's inside the female end. Plug the male end until it is in an appropriate position.
- Rotate the female end in an anticlockwise manner until it is tight to lock them.
Visual sequence for changing the headphone plug: rotating the female end to unlock, pulling the male end to detach, aligning the notch and dot for re-insertion, and rotating the female end to lock.
Notes: Whether the accessory/function is included is subject to the actual product.
Notes and Precautions
- For your safety, please avoid using earphones in dangerous environments.
- Please adjust the volume to a suitable level to protect your hearing.
- Please do not place the device in humid or strong-magnetic environments for a long time.
- If the earphones are to be left unused for a long time, please unplug it from the playing device.
- Please do not disassemble the earphones on your own.
Authenticity Checking
- Scratch off the coating on the product package to get a 20-bit security code.
- Go to FiiO official website at www.fiio.com. Click the 'Check Authenticity' icon in the upper-right corner, and then enter the 20-bit security code and 4-bit verification code. You will get the checking result after clicking the 'query' icon.
- Checking result:
- A. The security code entered proves the product is authentic. The product you purchased is an authentic product from Guangzhou FiiO Electronics Technology Co., Ltd. Thanks for your support!
- B. The security code entered proves the product is not authentic. The product you purchased is not an authentic product from Guangzhou FiiO Electronics Technology Co., Ltd.
Visuals depicting scratching off a coating to reveal a security code, visiting a website, entering codes, and the resulting authenticity check message.
Warranty Terms and Conditions
| Product types | Term of service | |
|---|---|---|
| Earphone units | One year of free maintenance | |
| Earphones cable | Half a year of free maintenance | |
| Accessories except for the earphone units | Other accessories | N/A |
| Package materials (fragile parts like the packing box) | N/A |
Notes:
The above guarantees start from the issue date of the invoice/receipt. These warranty terms are for reference only. For specific details, please refer to the warranty terms of our local sales agents.
Guangzhou JadeAudio Technology Co., Ltd / Guangzhou FiiO Electronics Technology Co., Ltd reserve the final interpretation and amendment for the above warranty terms and conditions.
The warranty is null and void under the following circumstances:
- Defects or damage caused by improper operations such as vibrating, bumping, falling to the ground, buckling, tearing, excessive pulling.
- Defects or damage caused by disassembly of the product by user or unauthorized repair personnel.
- Defects or damage for being put in humid environments, high-intensity magnetic fields or soaked into water.
- Defects or damage caused by natural disasters.
- Unable to provide valid proofs of purchase.
Note: Man-made damage should be determined by Jade Audio or FiiO's maintenance personnel.
Procedures of Getting After-Sales Service
- Please contact the local dealer first once you find problems with the device from Jade Audio or FiiO. If they refuse to give related after-sales service, please give feedback to Jade Audio Support or FiiO Support by sending an email to support@jadeaudio.com or support@fiio.com. FiiO would handle it properly to ensure customers' satisfaction.
- For repair service, you are supposed to send the defective product to Jade Audio or FiiO with freight paid. After it has been repaired, FiiO will send the product back to you with freight paid by them.
- It is highly suggested to buy from local authorized sales agents to get better, faster before- and after-sales services.
- Please do not maintain or dismantle the product on your own and keep it away from water.
Contact Information and Compliance
For abnormal working issues or any further questions, please visit our official website -> Support to get related information or send an email to support@jadeaudio.com or support@fiio.com for consultation.
Note: Due to continuous improvement, every specification and design is subject to change at any time without further notice.
Contact Information for After-Sales Service
- E-mail: support@fiio.com
- Web: www.jadeaudio.com ; https://www.fiio.com
- Facebook: www.facebook.com/JadeAudio.Co ; https://www.facebook.com/FIIOAUDIO
WEEE Directive & Product Disposal
At the end of its serviceable life, this product should not be handed as household or general waste. It should be handed over to the applicable collection point for the recycling of electrical and electronic equipment, or returned to the supplier for disposal. ♻️
Internal/Supplied Batteries
This symbol on the battery indicates that the battery is to be collected separately. This battery is designed for separate collection at an appropriate collection point. ?
FCC Compliance
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
