Whirlpool Upright Freezer Use & Care Guide
Model Numbers: 1-82515-001, 8210432, EV181NCRCQ01
Freezer Safety
Your safety and the safety of others are very important. Always read and obey all safety messages.
Safety Alert Symbol: This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow this symbol and either the word "DANGER" or "WARNING."
DANGER: You can be killed or seriously injured if you don't immediately follow instructions.
WARNING: You can be killed or seriously injured if you don't follow instructions.
Important Safety Instructions
To reduce the risk of fire, electric shock, or injury, follow these basic precautions:
- Plug into a grounded 3-prong outlet. Do not remove ground prong.
- Do not use an adapter or extension cord.
- Disconnect power before servicing.
- Replace all parts and panels before operating.
- Use nonflammable cleaner.
- Keep flammable materials and vapors (like gasoline) away from the freezer.
- Use two or more people to move and install the freezer.
- Keep the key away from children.
- Remove doors or lid from your old freezer or refrigerator.
- Disconnect power before installing an ice maker kit.
Proper Disposal of Your Old Freezer or Refrigerator
WARNING: Suffocation Hazard. Remove doors or lid from your old freezer or refrigerator. Failure to do so can result in death or brain damage.
Child entrapment and suffocation are serious risks. If disposing of an old appliance, take off the doors or lid and leave shelves in place to prevent children from climbing inside.
Installation Instructions
Unpacking
WARNING: Excessive Weight Hazard. Use two or more people to move and install the freezer. Failure to do so can result in back or other injury.
Remove tape and glue residue from surfaces using mild dish soap and fingers. Wipe clean with warm water and dry. Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners.
When moving the freezer, protect the floor and pull it straight out. Do not wiggle or "walk" it.
Clean the inside of the freezer before use.
Location Requirements
WARNING: Explosion Hazard. Keep flammable materials and vapors away from the freezer.
- Do not install near an oven, radiator, or other heat source.
- Install in a location where the temperature will not fall below 40°F (5°C).
- Ensure the floor can support the weight of a fully loaded freezer.
- Allow at least 3" (7.5 cm) of air space at the top and sides, and 1" (2.5 cm) at the back.
- If against a wall, allow extra space on the hinge side for door opening.
Diagram Description: Shows required clearances: 3 inches (7.5 cm) at the top and sides, and 1 inch (2.5 cm) at the back.
Note: For side-by-side installation with another appliance, allow 3" (7.5 cm) clearance at the top and sides, and 1/4" (0.64 cm) between appliances.
Electrical Requirements
WARNING: Electrical Shock Hazard.
- Plug into a grounded 3-prong outlet. Do not remove ground prong.
- Do not use an adapter or extension cord.
A 115 Volt, 60 Hz, AC only, 15- or 20-amp fused, grounded electrical supply is required. A separate circuit is recommended. Use an outlet that cannot be turned off by a switch.
Water Supply Requirements
Ensure water pressure is between 30 and 120 psi (207-827 kPa) for dispenser and ice maker operation.
If using a reverse osmosis system, water pressure must be a minimum of 40-60 psi (276-414 kPa). A booster pump may be needed.
Important: If the freezer is turned on before the water line is connected, turn the ice maker OFF.
All installations must meet local plumbing codes. Use plastic tubing only in areas above freezing temperatures.
Tools Needed: Flat-blade screwdriver, 7/16" and 1/2" open-end wrenches or adjustable wrenches, 1/4" nut driver, drill bit, hand drill or electric drill.
Water Supply Connection
Connect to Water Line:
- Disconnect power.
- Turn off main water supply. Open nearest faucet to clear the line.
- Locate a 1/2" to 1 1/4" (12.7 mm to 3.18 cm) vertical cold water pipe.
- Measure tubing length, adding 7 ft (2.1 m) for cleaning. Use 1/4" (6.35 mm) O.D. plastic tubing, cut square.
- Drill a 1/4" (6.35 mm) hole in the cold water pipe.
- Fasten shutoff valve with pipe clamp, ensuring a watertight seal. Do not overtighten.
- Attach compression sleeve and nut to tubing, insert into valve outlet, and tighten.
- Place free end of tubing in a container, turn on water supply, flush until clear. Turn off shutoff valve. Coil tubing.
Connect to Freezer:
- Attach plastic tube to valve inlet using compression nut and sleeve. Tighten. Use tube clamp on freezer back to secure tubing.
- Turn shutoff valve ON. Check for leaks and tighten connections.
- The ice maker has a built-in strainer. A second strainer can be installed if needed.
- Plug freezer into a grounded outlet.
Diagram Description: Shows components for water supply connection: Cold Water Pipe, Pipe Clamp, Copper Tubing, Compression Nut, Compression Sleeve, Shutoff Valve, Packing Nut.
Freezer Door
Instructions for removing, replacing, and reversing the door.
Tools Needed: Various hex wrenches, screwdrivers, putty knife.
Handle Styles: Instructions provided for two styles of door handles.
Diagram Descriptions:
- Base Grille (1A): Shows how to remove and replace the base grille.
- Top Hinge (1B): Illustrates components: Top Hinge Cover, Hinge Screws, Top Hinge.
- Bottom Hinge (1C): Illustrates components: Door Stop Screws, Door Stop, Hinge Pin, Hinge Pin Nut, Hinge Screws.
- Door Swing Reversal: Diagrams show cabinet hinge hole plugs, door stops, and the process of reversing the door swing.
- Handle Styles (1-1, 1-2): Illustrate the removal and installation of two different door handle types.
Freezer Use
Adjust the Door
Instructions for leveling the freezer using front leveling legs. Ensure rollers are off the floor if equipped.
Diagram Description: Shows leveling legs and the use of a level tool.
Ensuring Proper Air Circulation
Proper airflow is essential for temperature control. Cool air enters through vents and recirculates.
Do not block air vents with food packages, as this can cause temperature and moisture problems.
Important: Wrap or cover foods tightly to prevent odors and drying.
Diagram Description: Illustrates airflow within the freezer, showing air entering and recirculating.
Using the Control
Set the temperature control to 4 for optimal temperature (around 0°F / -17.8°C).
Allow 6-8 hours for initial cooling before adding food. Do not overload with unfrozen food (max 2-3 lbs per cubic foot).
The compressor runs continuously initially and cycles on/off once cooled.
The exterior may feel warm; this is normal heat transfer.
Adjusting Control
- Higher number = colder temperatures.
- Lower number = less cold temperatures.
Note: Small snowflake icon = setting 1 (least cold); Large snowflake icon = setting 6 (coldest).
Diagram Description: Shows the temperature control dial with numbers and snowflake icons.
Fast Freeze (on some models)
Activates continuous operation at the coldest setting to quickly freeze food. Use before adding large amounts of unfrozen food. Return to normal setting after 24-48 hours.
Ice Maker (on some models)
To Turn the Ice Maker On/Off: Lower the shutoff arm to turn ON. Lift the shutoff arm to turn OFF.
The ice maker has an automatic shutoff when the ice bin is full.
Ice Production Rate: Expect 7-9 batches per 24 hours. Adjust temperature control by half-number steps if ice production is slow. Allow 24 hours between adjustments.
Remember: Allow 24 hours for the first batch of ice; discard the first three batches. Use good quality water; avoid softened water if possible.
Do not store items on the ice maker or in the ice storage bin.
Diagram Description: Shows the ice maker shutoff arm and its operation.
Temperature Alarm (on some models)
An audible alarm sounds if the temperature rises 10°F (-12°C) or more above normal. Controlled by a three-position switch (ON, OFF for warm conditions, Test).
Key Eject Lock (on some models)
To lock/unlock, hold key in lock while turning. The lock is spring-loaded.
Contact dealer for replacement key, providing model and serial numbers.
Freezer Features
This manual covers multiple models; your freezer may have some or all features listed.
Refrigerated Shelves (on some models)
Shelves provide refrigerated storage. Store packages in direct contact for best results. Store fresh, unfrozen food directly on shelves, not on top of frozen items.
Placement Tips: Cabinet shelves offer best freezing. Door shelves and bottom are slightly less cold. Sensitive items (meat, poultry) should not be placed there. Leave space between packages for airflow.
Door Bin
Instructions for removing and replacing the door bin by tipping forward and sliding out.
Storage Basket (on some models)
Provides separate storage for difficult items. Remove by pulling out and lifting up.
Storage Gate (on some models)
Instructions for lowering and raising the storage gate by lifting slightly, pulling forward/down, and re-engaging supports.
Diagram Descriptions: Illustrations for refrigerated shelves, door bin, storage basket, and storage gate.
Freezer Care
Cleaning Your Frost-Free Freezer
WARNING: Explosion Hazard. Use nonflammable cleaner.
"Frost-free" means no manual defrosting is needed. Frost is removed by air circulation and deposited on the cooling coil, which periodically melts it into a drain pan.
Clean at least once a year.
- Disconnect power.
- Remove all frozen food, wrapping it to keep it cold.
- Wash interior walls with mild detergent or baking soda solution.
- Do not use abrasive cleaners, window sprays, flammable fluids, etc.
- Rinse and dry thoroughly.
- Follow specific cleaning instructions for painted metal or stainless steel finishes. Use approved cleaners for stainless steel.
- Plug in power.
Base Grille
Instructions for removing and replacing the base grille by pulling down and snapping back into place.
Defrosting and Cleaning Your Manual Defrost Freezer
WARNING: Explosion Hazard. Use nonflammable cleaner.
Defrost when frost builds up to about 1/4" (6 mm). Clean at least annually.
Do not use abrasive cleaners.
Note: Remove drain cap before defrosting.
- Disconnect power.
- Remove frozen food.
- Remove base grille.
- Style 1 (Drain System): Access and remove drain hose, place pan underneath, remove drain cap.
- Style 2 (No Drain System): Remove water with sponge/baster.
- Place pans of hot water inside to speed thawing. A fan can help. Do not place electrical devices inside.
- Use a plastic scraper to remove frost. Do not use sharp tools.
- Wipe away water.
- Wash interior walls with mild detergent or baking soda solution.
- Rinse and dry.
- Follow exterior finish cleaning instructions (painted metal, stainless steel).
- Replace drain hose, cap, and base grille if applicable.
- Replace frozen food.
- Plug in power.
Changing the Light Bulb
Use an appliance bulb of the same size, shape, and wattage.
Style 1: Unplug, replace bulb, plug in.
Style 2: Unplug, remove light shield, replace bulb, replace shield, plug in.
Power Interruptions
For outages of 24 hours or less, keep doors closed.
For longer outages, store food in a locker or consume perishables.
After power is restored, unplug for 30 minutes to equalize the refrigeration system.
Remember: A full freezer stays colder longer. Refreezing may affect quality.
Moving Care
- Remove all food.
- Unplug and clean the freezer.
- Tape door shut and secure the cord.
- Refer to Installation and Use sections upon arrival at new location.
Troubleshooting
Try these solutions before calling for service.
Your Freezer Will Not Operate
- Check power cord connection.
- Check fuse or circuit breaker.
- Ensure temperature control is not set to OFF.
- Check if the freezer is in a defrost cycle (normal operation).
The Lights Do Not Work
- Check power cord connection.
- Check if the light bulb is loose or burned out.
There is Water in the Defrost Drain Pan
- This is normal during defrost cycles. Water evaporates more slowly in high humidity.
The Motor Seems to Run Too Much
- Check for excessive frost or door obstructions preventing closure.
- Room temperature may be higher than normal.
- A large amount of food was recently added.
- Door is opened frequently.
- Control setting may be too cold for conditions.
- Door may not be closing completely.
- Condenser coils may be dirty (clean them).
- Door gasket may be dirty or damaged.
- Insufficient air circulation space around the freezer.
Note: New, high-efficiency motors may run longer than older models.
The Ice Maker is Not Producing Ice or Not Enough Ice
- Allow 72 hours for full ice production after installation.
- Ensure freezer is cooled sufficiently.
- Check if the ice maker shutoff arm is in the ON (down) position.
- Verify the water line shutoff valve is open.
- Ensure the ice maker mold has water; check water supply connection.
- Remove any jammed ice cubes.
- Allow 24 hours for ice production after removing a large amount of ice.
- Check control setting.
Off-Taste, Odor or Gray Color in the Ice
- Discard first few batches if plumbing is new.
- Discard old ice cubes.
- Clean the freezer and ice bin.
- Consider installing a water filter if minerals (sulfur) are present.
Temperature is Too Warm
- Check if air vents are blocked.
- Door is opened frequently.
- Large amount of food recently added.
- Check control setting.
The Door Will Not Close Completely or is Difficult to Open
- Food packages may be blocking the door; rearrange them.
- Shelves or basket may be out of position; reposition them.
- Door gaskets may be dirty or sticky; clean them.
- Check if the freezer wobbles or seems unstable.
The Freezer Clicks but Does Not Run
- Check for local power failure. Unplug for 30 minutes to allow system to equalize.
Assistance or Service
Check "Troubleshooting" first. If still needed, call customer service.
Have purchase date, model, and serial number ready.
Replacement Parts
Use only factory-specified parts for proper fit and function.
Contact:
- USA: 1-800-253-1301 (Mon-Fri 8 AM-8 PM EST, Sat 8 AM-4:30 PM EST)
- Canada: 1-800-807-6777 (Mon-Fri 8 AM-6 PM EST)
For Further Assistance:
Write to: Whirlpool Brand Customer Service, P.O. Box 310, Ottawa, OH 45875-0310
Freezer Warranty
Warrantor: WC Wood Company Inc., 677 Woodland Drive, Ottawa, OH 45875
One Year Limited Warranty
Whirlpool will pay for factory-specified parts and labor to correct defects in materials or workmanship for one year from the purchase date, provided the appliance is operated and maintained according to instructions.
Items Warrantor Will Not Pay For:
- Service calls for installation, user instruction, fuse/wiring/plumbing correction.
- Service calls for consumable parts (bulbs, filters).
- Repairs for non-household use.
- Damage from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, or unapproved products.
- Food loss due to product failure.
- Parts/labor costs for units outside the US/Canada.
- Pickup and delivery (service is in-home).
- Repairs from unauthorized modifications.
- Travel/transportation costs for remote service.
- Removal/reinstallation if installed in inaccessible location or not per instructions.
Disclaimer of Implied Warranties
Implied warranties (merchantability, fitness for a particular purpose) are limited to one year. Warrantor is not liable for incidental or consequential damages.
Some states/provinces may not allow these limitations.
This warranty gives specific legal rights that may vary by jurisdiction.
Warranty does not apply outside the US and Canada. Contact authorized dealer for details.
Keep manual and sales slip for proof of purchase for warranty service.
Record appliance details (dealer, address, phone, model, serial, purchase date) for assistance.