Samsung Galaxy S24, S24+, S24 Ultra Quick Start Guide and Terms & Conditions
Read this document before operating the product.
Your Device
This document contains important Terms and Conditions. Electronic acceptance, opening the packaging, use, or retention of the Product constitutes acceptance of these Terms and Conditions.
Samsung Galaxy S24 | S24+ | S24 Ultra
The device features include:
- S Pen (Galaxy S24 Ultra)
- Camera
- Volume button
- Side button (On/Off, Lock/Unlock)
- SIM card tray
- USB/Charging/Audio port
The device is IP68 rated.
A USB Type-C 3A cable is included. For more information about charging, visit samsung.com/us/support/answer/ANS00078994/. Use only Samsung approved charging devices and accessories. Damage caused by use of unapproved accessories may not be covered by warranty.
Get Started
This device may support a combination of SIM card and eSIM. If no SIM card is included, you may be able to activate your device with the built-in eSIM by following the prompts. If a SIM card is included, you can use it or move the SIM card from your old device. For more information about SIMs, visit samsung.com/us/support/answer/ANS00079039/.
Insert a SIM card
Use the SIM tool to open the tray, then insert the SIM card.
Charge your device
Use the included USB cable and a USB Type-C adapter (sold separately).
Turn the device on
Press and hold the Side button for a few seconds.
Set up your device
Start using your new device
Follow the prompts on the screen. The setup process includes options for language selection (e.g., English), emergency calls, and accessibility settings.
Do more
Register your device
Explore the benefits of Galaxy. Scan the code or visit samsung.com/us/support/register-product/.
Samsung Care+
Protect your Galaxy life. Visit samsung.com/us/support/samsung-care-plus.
Need help?
Visit samsung.com/us/support, youtube.com/samsungcare, or samsung.com/us/support/simulators.
Find the user guide
Access settings, tips, and the user guide through the device's settings menu.
Important Legal Information
Dispute Resolution Agreement
This Product is subject to a binding Dispute Resolution Agreement, which includes arbitration terms, between you and SAMSUNG ELECTRONICS AMERICA, INC. ("Samsung"). You can opt out within 30 calendar days of purchase by emailing optout@sea.samsung.com or calling 1-800-SAMSUNG (726-7864).
The complete Terms and Conditions, Standard One-year Limited Warranty, End User License Agreement (EULA), and additional Health, Safety and Device care information are available at: www.samsung.com/us/support/legal/mobile (English) and www.samsung.com/us/support/legal/mobile-sp (Spanish).
This information is also accessible on the device via Settings > About phone (or About device/watch/tablet) > Legal information > Samsung legal.
Diagnostic software
This device may be equipped with diagnostic software reporting usage and performance information to assess, deliver, and improve network quality and the overall device experience. Refer to your service provider's terms and conditions or privacy policy for more information.
Specific Absorption Rate (SAR) certification information
For information, visit www.fcc.gov/general/radio-frequency-safety-0, www.fcc.gov/encyclopedia/specific-absorption-rate-sar-cellular-telephones, or www.samsung.com/sar.
Exposure to Radio Frequency (RF) signals
For information, visit www.samsung.com/us/support/legal/mobile and select Health and Safety Information > Radio Frequency (RF) signals.
Safe Handling & Recycling of Batteries
WARNING! Never dispose of batteries in a fire as they may explode. Do not disassemble, crush, puncture, heat, burn, or reuse batteries. For more information, visit call2recycle.org or call 1-800-822-8837. Alternatively, visit www.samsung.com/recycling or call 1-800-SAMSUNG.
FCC Part 15 Information and Notices
This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Operate devices that support wireless power sharing at least 8 inches/20 cm away from your body.
FCC Hearing Aid Compatibility (HAC) regulations
The FCC established requirements for devices to be compatible with hearing aids. For more information, visit www.fcc.gov/consumers/guides/hearing-aid-compatibility-wireline-and-wireless-telephones.
HAC for newer technologies: This phone has been tested and certified for use with hearing aids for some of the wireless technologies it uses. It is important to try different features and locations with your hearing aid or cochlear implant to determine if you hear any interfering noise. Consult your service provider or the phone manufacturer for information on hearing aid compatibility.
ANSI standard for HAC: This device was tested for compliance to the ANSI C63.19-2019 standard for HAC. Devices tested to this version of the standard are either HAC-compliant or not. The conversational gain listed on the device box represents the lowest conversational gain found across all tested conditions.
Emergency calls
Emergency calls may not be possible on all wireless mobile device networks or when certain network services and/or mobile device features are in use. Check with local service providers. You may need to deactivate certain features (e.g., call blocking) before making an emergency call.
Smart practices while driving
Samsung is committed to promoting responsible driving. For more information, visit www.samsung.com/us/support/legal/mobile and select Health and Safety Information > Smart practices while driving.
Responsible listening
CAUTION! Avoid potential hearing loss by not exposing yourself to loud sounds for a prolonged period. For more information, visit www.samsung.com/us/support/legal/mobile and select Health and Safety Information > Responsible listening.
Pacemaker and implantable medical devices
CAUTION! Persons with implantable medical devices should consult their health care provider before using mobile electronic devices. For more information, visit www.samsung.com/us/support/legal/mobile and select Health and Safety Information > FCC Part 15 Information and Notices.