MERACH USER MANUAL
MERACH EXERCISE BIKE
Model: MR-S26
EN
WHO WE ARE
Our customers aren't just important; their health, fitness, and pure enjoyment for live is at the core of everything we do at MERACH. From innovative fitness research and cutting-edge product development, to our exceptional purchasing & after-sales service, we are our customers' life-long partner in crafting a better fitness future.
Through quality fat-burning & muscle-building fitness equipment such as our quality rowing machines and exercise bikes, plus our innovative MERACH APP, and digital courses, we give the opportunity and support to all to pursue their health and fitness goals and discover a new way of healthy living.
Welcome to MERACH
Important Information
Questions or Concerns?
IMPORTANT!
Please read all details before use, and keep this user manual for future reference.
PLEASE CONTACT US BEFORE THE RETURN: support.eu@merach.com
US/CA: 1-(877) 3563730 Mon-Fri 8am-5pm (PST)
Warranty Registration
Please register your warranty to keep yourself protected!
Email your item model to support.eu@merach.com
Register your warranty via merachfit.com/pages/warranty-europe
Safety Instructions
- Please keep this manual in a safe place for future reference.
- It is very important to read the entire manual thoroughly before installing and using the machine. Safe and effective training can only be achieved if the machine is properly assembled, properly maintained and used. Make sure all users are familiar with all warnings and precautions of this machine.
- Please consult your physician to determine if you have any medical or physical conditions that could put your health and safety at risk or prevent you from using the equipment properly. Your physician's advice is essential if you are taking medication that affects your heart rate, blood pressure, or cholesterol level.
- Please always pay attention to your body signals; improper use of the machine may affect your health. If you experience any symptoms (including headache, chest pain, irregular heartbeat, shortness of breath, dizziness, or any discomfort), stop exercising immediately and consult your physician; get the permission before training again.
- Always keep children and pets away from the machine. The machine is for adult use only.
- Please use this machine on stable and horizontal ground level, and put a protective layer on the floor or carpet to prevent the floor from damaging. Make sure the distance between the machine and each obstacle is at least 1.6 ft (0.5m).
- Please check all screws and nuts are properly tightened before using the machine.
- The safe use of the machine can only be guaranteed if regular maintenance and repairs are undertaken, and worn out and broken parts are changed.
- Please follow the instructions in this manual to use this machine. Please stop using and operating immediately when you find any defective parts or hear any abnormal sound. Make sure all issues are resolved before using it again.
- Please wear sports clothes, sports shoes, or other proper clothes. Loose-fitting clothing is not recommended, as loose clothing may get caught in the machine, hindering operation and possibly causing an injury.
- This machine is only for home use. The Maximum user weight is 300 lbs (136 kg).
- This machine is not for professional medical treatment.
- This product is only for family use.
- The overall performance of the machine and all moving parts must be checked regularly to ensure the safety of the machine.
- If the moving parts are damaged, please do not use the machine until the parts are repaired.
- Keep the children away from the machine. The equipment is not for children to use or play with. They can injure themselves accidentally.
- Do not store the machine in a place exposed to direct sunlight, wind and rain, or with high humidity. If needed, please pack the machine to keep children away from touching or playing with it.
- Please check if there's rust or cracks after long-term storage.
- Please understand that for the consumable parts, the wear and tear may also occur even with proper maintenance.
- For long-term use of this machine, please wipe the dust regularly. Do not water it directly, or wipe with gasoline, abrasive powder, etc. Otherwise, it might cause cracks on the parts or main body, electric shock or fire. Please use Dilute neutral detergent for maintenance.
Note: Before starting any training, please consult your physician, especially for those who are over 35 years old or with pre-existing health conditions. Please read all instructions before using the machine.
Compliance and Disposal
This symbol stands for "Conformité Européene", which means "Conformity with EU directives". With the CE-marking the manufacturer confirms that this product complies with applicable European directives and regulations.
This symbol stands for "UK Conformity Assessed", which means "Conformity with British Standards". With the UKCA-marking the manufacturer confirms that this product complies with applicable British Standards.
SIMPLIFIED EU DECLARATION OF CONFORMITY
Zhejiang Yulu Electronic Technology Co., Ltd. declares that the fitness equipment MERACH MR-S26 is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address: https://merachfit.com/pages/declarations-of-conformity
NOTES ON DISPOSAL
Packaging materials are raw materials and can be recycled. Separate the packaging materials correctly and dispose of them properly in the interest of the environment. Your local administration can provide additional information.
Used devices do not belong in household waste! Dispose of used devices properly! Doing so helps fulfill our responsibility to protect the environment. Your local administration can provide information on collection points and opening hours.
Batteries do not belong in household waste! As the end user, you are legally required to return discharged batteries to a collection point. You can take your old batteries to the public collection points in your community, or you can take them to any place where batteries of that type are being sold.
Manufactured by: Zhejiang Yulu Electronic Technology Co., Ltd., Room 805, 8th Floor, Xianfeng Technology Building, 298 Weiye Road, Binjiang District, Hangzhou, Zhejiang Province, China (yulu_mrk@merach.com)
Imported by: HANGZHOU JINGGE E-COMMERCE LTD, Room 1205, Xianfeng Technology Building, 298 Weiye Road, Puyan Subdistrict, Binjiang District, Hangzhou, Zhejiang Province, China (jingge_mrk@163.com)
Parts List
Diagram Description: An exploded view illustration of the MERACH MR-S26 exercise bike, showing all individual components with corresponding numbers for identification.
Part Number | Part Name |
---|---|
#1 | Main Frame |
#6 | Rear Foot Stabilizer |
#7 | Front Foot Stabilizer |
#40 | Right Pedal |
#56 | Left Pedal |
#2 | Seat Post |
#98 | Monitor Decoration Cover |
#8 | iPad Holder Support Tube |
#11 | iPad Holder |
#4 | Handlebar Post |
#29 | L-shape Pop Pin Knob (x2) |
#5 | Handlebar |
#3 | Seat Slider Assembly |
#9 | Seat |
#E | Socket Wrench |
#26 | Carriage Bolt (x1) |
#74 | Washer (x1) |
#24 | Lock Knob (x1) |
#16 | Bottle Holder |
#D | Allen Key with Phillips Screwdriver Head |
#35 | Hexagon Socket Cheese Head Screw M10*16 |
#36 | Washer Ф10 |
#B | Open Wrench (#17-#19) |
#A | Open Wrench (#13-#15) |
#C | Allen Key (#5) |
#101 | Hexagon Socket Flat Round Head Screw |
#12 | Hexagon Socket Flat Round Head Screw |
#13 | Elastic Pad |
#14 | Washer |
#10 | Hexagon Socket Cheese Head Screw |
#17 | Washer |
#98 | AA Battery |
Parts Tool List
This section details the tools and hardware required for each assembly step.
Step 1: Install Front and Rear Stabilizer
Tools Required: Tool D (#6 Allen Key with Phillips Screwdriver Head)
Hardware: #35 Hexagon Socket Cheese Head Screw M10*16 (x2), #36 Washer Ф10 (x2)
Step 2: Install Left & Right Pedal
Tools Required: Tool A (#15 Open Wrench), Tool B (#19 Open Wrench)
Hardware: Left Hexagonal Nut (102), Right Hexagonal Nut (99)
Step 3: Install Seat Post
Tools Required: #29 L-shape Pop Pin Knob
Step 4: Install Seat Slider and Seat
Tools Required: Tool A (#13 Open Wrench), Tool E (Socket Wrench)
Hardware: #26 Carriage Bolt (x1), #74 Washer (x1), #24 Lock Knob (x1)
Step 5: Install Sensor Middle Wire and Handlebar Post
Tools Required: #29 L-shape Pop Pin Knob
Step 6: Install Handlebar
Tools Required: Tool D (#6 Allen Key with Phillips Screwdriver Head)
Hardware: #10 Hexagon Socket Cheese Head Screw (x4), #17 Washer (x4)
Step 7: Install iPad Holder Support Tube and iPad Holder
Tools Required: Tool C (#5 Allen Key)
Hardware: #101 Hexagon Socket Flat Round Head Screw (x2), #12 Hexagon Socket Flat Round Head Screw (x2), #13 Elastic Pad (x2), #14 Washer (x2)
Step 8: Install Bottle Holder
Tools Required: Tool C (#5 Allen Key)
Hardware: #12 Hexagon Socket Flat Round Head Screw (x2) (from Step 7)
Step 9: Install Batteries
Hardware: #98 AA Battery (x2)
Step 10: Install the Monitor Decoration Cover
Hardware: Monitor Decoration Cover (98), Sensor Middle Wire (95)
Assembly Instructions
Step 1: Install Front and Rear Stabilizer
A. Place the Rear Foot Stabilizer (6) onto the frame, aligning its fixing holes. Secure it using tool D, two Hexagon Socket Cheese Head Screws M10*16 (35), and two Washers Ф10 (36). (Refer to Figure A for visual guidance).
B. Place the Front Foot Stabilizer (7) onto the frame, aligning its fixing holes. Secure it using tool D, two Hexagon Socket Cheese Head Screws M10*16 (35), and two Washers Ф10 (36). (Refer to Figure B for visual guidance).
Diagram Description: Figure A shows the rear of the exercise bike's main frame with the rear foot stabilizer being attached using screws and washers. Figure B shows the front of the exercise bike's main frame with the front foot stabilizer being attached using screws and washers.
Step 2: Install Left & Right Pedal
A. Remove the Left Hexagonal Nut (102) from the Left Pedal (56) and the Right Hexagonal Nut (99) from the Right Pedal (40) using tool B-#19. Keep them separate as they are different.
B. Install the Left Pedal (56) vertically into the left crank hole. Rotate it clockwise (towards the flywheel) for 3 turns by hand. Then, secure it with tool A-#15.
C. Reinstall the removed Left Hexagonal Nut (102) onto the Left Pedal (56) using tool B-#19.
D. Install the Right Pedal (40) similarly. Ensure the tightening direction on both sides is towards the flywheel.
Diagram Description: Figure A illustrates the left and right pedals with their respective nuts and tools for installation. It shows the correct orientation and tightening direction towards the flywheel.
Step 3: Install Seat Post
A. Turn the L-shape Pop Pin Knob (29) three turns to fix it onto the frame. (Refer to Figure A).
B. Hold the handle of the L-shape Pop Pin Knob (29) with one hand and pull it out. With the other hand, insert the Seat Post (2) into the frame. Adjust to the desired height, then rotate the L-shape Pop Pin Knob (29) to lock the adjustment tube. (Refer to Figure B).
Diagram Description: Figure A shows the L-shape Pop Pin Knob being turned to fix the seat post. Figure B illustrates pulling the knob to adjust the seat post height and then locking it.
Step 4: Install Seat Slider and Seat
A. Remove the Seat Slider Assembly from the package. Take out one Carriage Bolt (26), one Washer (74), and one Lock Knob (24) and set them aside. (Refer to Figure A).
C. Place the assembled Seat (9) and Seat Slider Assembly (3) onto the Seat Post (2). Secure them using one Carriage Bolt (26), one Washer (74), and one Lock Knob (24).
D. Place the Seat (9) onto the Seat Slider Assembly (3). Lock the nuts on both sides of the seat using tool A-#13. Ensure the front of the seat faces straight ahead when locking. (Refer to Figure B).
Diagram Description: Figure A shows the components for attaching the seat slider assembly to the seat post. Figure B shows the seat being mounted onto the seat slider and secured with nuts.
Step 5: Install Sensor Middle Wire and Handlebar Post
A. Take out one L-shape Pop Pin Knob (29) from the package and rotate it three turns to fix it to the frame.
B. Untie the steel wire fixed at the bottom of the Handlebar Post (4). Secure the Sensor Middle Wire (95) with the end of the steel wire.
C. Pull the upper end of the steel wire to guide the Sensor Middle Wire (95) through the inside of the Handlebar Post (4) to the top and hold it in place.
D. Hold the L-shape Pop Pin Knob (29) handle and pull it outwards. While doing so, install the Handlebar Post (4) into the Main Frame (1) to the proper position. Rotate the L-shape Pop Pin Knob (29) to lock the Handlebar Post (4).
Diagram Description: The diagrams show the process of routing the sensor wire through the handlebar post and then attaching the handlebar post to the main frame using the pop pin knob.
Step 6: Install Handlebar
A. Pull the steel wire to bring the Sensor Middle Wire (95) connector through the slot in the center of the Handlebar (5) mounting piece.
B. Place the Handlebar (5) onto the Handlebar Post (4) as shown, ensuring the holes are aligned. Secure the Handlebar (5) to the Handlebar Post (4) using tool D-#6, four Hexagon Socket Cheese Head Screws (10), and four Washers (17).
Diagram Description: The diagrams show the sensor wire connector being pulled through the handlebar and then the handlebar being attached to the handlebar post with screws and washers.
Step 7: Install iPad Holder Support Tube and iPad Holder
A. Take out the iPad Holder Support Tube (8) from the package. Remove the two Hexagon Socket Flat Round Head Screws (101) from the tube and the two Hexagon Socket Flat Round Head Screws (12) from the backward of the tube, and set them aside.
B. Place the iPad Holder Support Tube (8) onto the Handlebar (5). Lock it using tool C and two Hexagon Socket Flat Round Head Screws (101).
C. Remove the two Hexagon Socket Flat Round Head Screws (12), two Elastic Pads (13), and two Washers (14) from the top of the iPad Holder Support Tube (8) using tool C.
D. Align the holes in the back of the iPad Holder (11) with the holes on the top of the iPad Holder Support Tube (8). Secure it using tool C, two Hexagon Socket Flat Round Head Screws (12), two Elastic Pads (13), and two Washers (14).
Diagram Description: The diagrams illustrate attaching the iPad holder support tube to the handlebar, and then attaching the iPad holder itself to the support tube using screws, elastic pads, and washers. It also shows routing the sensor wire behind the support tube.
Step 8: Install Bottle Holder
Align the screw holes on the Bottle Holder (16) with the screw holes on the iPad Holder Support Tube (8). Tighten the bottle holder using the two Hexagon Socket Flat Round Head Screws (12) removed in Step 7 and tool C.
Diagram Description: A diagram showing the bottle holder being attached to the iPad holder support tube using screws.
Step 9: Install Batteries
A. Remove the back cover by hand. (Refer to Figure A).
B. Prepare the batteries (Figure B) and install two AA Batteries (98). (Refer to Figure C).
C. Install the back cover to complete the battery installation. (Refer to Figure D).
Diagram Description: Figures A, B, C, and D illustrate the process of opening the monitor cover, inserting AA batteries, and closing the cover.
Step 10: Install the Monitor Decoration Cover
Plug the wire from the backward of the Monitor Decoration Cover (98) and the Sensor Middle Wire (95) coming out of the Handlebar (5). Snap the Monitor Decoration Cover (98) onto the Handlebar (5).
Installation is complete. Check all mounting screws and make sure they are tightened.
Diagram Description: A diagram showing the sensor wire and monitor cover wire being connected, and the monitor decoration cover being snapped onto the handlebar.
Instructions on Product Usage
Adjustment method of cushion
Up and down adjustment method
Turn the cushion column knob with one hand, loosen it slightly and pull outward. Grab the cushion with the other hand, and pull it up (or down). Slightly move the saddle column up and down after adjusting to the desired position. Loosen the spring to restore it to its original position (the knob is already in the hold of the cushion column when you hear a "clicking" sound), and then retighten the knob.
Front and rear adjustment method
Loosen the knob at the bottom of the saddle and slide the saddle back and forth. Tighten the knob after adjusting to the desired position.
Adjustment of handrail height
A. You can adjust the handrail height according to your height.
- Rotate the pull pin, loosen it and put it outward to move the handrail column up and down (Figure A).
- After adjusting to the appropriate height, align the pull pin and the hole of the handrail column, and tighten it by turning clockwise (Figure B).
B. If the handle lever can not be moved up and down smoothly, you can apply lubricating oil. Please note that your hands may get dirty if you touch them directly.
Note: When adjusting, do not exceed the "STOP" mark at the minimum insertion depth.
Diagram Description: Figure A shows the handrail column being adjusted upwards or downwards by manipulating a pull pin. Figure B shows the pull pin aligned with a hole and being tightened to secure the height.
Adjustment of foot pad
In order to achieve a smooth and comfortable ride, you must ensure that the spinning bike is stable and safe. If you find that the spinning bike is unstable during use, you should adjust the adjustment foot pads on the front and rear leg tubes until the spinning bike and the bottom surface reach a stable state.
Diagram Description: A diagram illustrating the adjustment of the leveling feet at the base of the exercise bike's leg tubes to ensure stability.
Emergency stop and use method of brakes
1. About emergency stop
The flywheel and the pedal are linked. If the flywheel does not stop rotating, the pedals will not stop rotating. It is dangerous to leave the pedals while they are rotating or to take your foot off the pedals immediately. If you need to stop the pedals in an emergency, please press the brake knob downward until the motorized bike stops.
2. How to use brakes
To slow down after reaching a certain movement speed, place your hand on the knob and push it down to gradually add resistance to the wheels and finally stop the bike.
Diagram Description: A diagram showing the brake knob on the exercise bike. An arrow indicates pressing the knob downwards for emergency stop or gradual braking.
Machine handling instructions
1. When moving the product, hold the front of the handle and push down so that the moving wheels of the forefoot tube completely touch the ground.
2. For women and the elderly, it is easier to hold the front leg tube with your feet and press down on the front of the steering wheel. After lifting up, the movement becomes simple. The method is the same when putting it down; first fix the front leg tube with your feet before putting it down.
Diagram Description: Diagrams illustrate how to move the exercise bike by tilting it onto its front wheels.
Monitor Instructions
1. Main Display Instruction
Item No. | Item | Display Window | Description |
---|---|---|---|
1 | Overview | 0:00 | 1. "TIME", "SPEED", "DISTANCE", "CALORIES", "WATT", and "RPM" can be shown. 2. The status of the Bluetooth connection. 3. Touch button on the panel. 4. Operated by knob. |
2 | Key functions | 1:00 | 1. Touch and hold for 2 seconds to clear all data. 2. Knob: Select and fix a function to display in the exercise state. |
3 | SCAN mode | 1:00 | 1. All data rotate and switch every 3s. 2. "HEART RATE" is shown in a small window (real-time if supported). 3. "Time", "Speed", "Distance", "Calories", "WATT", and "RPM" are shown in the main window. 4. Bluetooth icon lights up if connected, OFF if disconnected. |
4 | Look mode | 278 | Press the knob to switch the display mode and lock the data. |
5 | Sleep/Wake | Display off | 1. System enters standby mode after three minutes of inactivity, display turns off. 2. System can be woken up by pressing the knob or exercising. |
Operation instructions
The main window is scan mode by default, displaying "Time", "speed", "distance", "calorie", "watt", and "RPM" sequentially every 3 seconds (Figures 1-6).
"Heart rate" is shown in a small window (real-time if supported, otherwise off).
Use the knob to switch the item display and lock.
The item icon will flash in scanning mode or remain fixed in lock mode.
3. Data Display Description
Item No. | Item | Display Window | Display Instructions |
---|---|---|---|
1 | Time | [L-display] | 00:00~99:59. Starts after motion is detected and stops 4s after motion is stopped. |
2 | Speed | [Speedometer Icon] | Range 0.0~99.9 km/h |
3 | Distance | [Map Pin Icon] | Range 0.0~999.9 km |
4 | Calories | [Flame Icon] | Range 0.0~9999 Kcal, 15 Kcal/km |
5 | Power | [WAT Icon] | Range 0~999 |
6 | Cadence | [RPM Icon] | Range 0-199 |
7 | Bluetooth Icon | [Bluetooth Icon] | ICON Display: Bluetooth Connected. Not Display: Bluetooth Not Connected. |
Technical Details
Diagram Description: An illustration of the MERACH MR-S26 exercise bike.
Resistance Adjustment: | Manual |
Model Name: | MR-S26 |
Max. User Weight: | 300 lbs (136 kg) |
Item Weight: | 59.5 lbs (27 kg) |
Item Dimensions L x W x H: | 42.6*19.3*48.6 inches (1083*490*1234 mm) |
Radio Frequency: | 2.4GHz |
Radio Frequency Band: | 2402-2480MHz |
Maximum RF Power: | 5.40 dBm |
MERACH APP Setup
Download and use of MERACH
Our customers can get a 180-day MERACH membership. Please contact us through support.eu@merach.com after receiving the product to get an exclusive redemption code. Please include your order ID and MERACH app Username.
- To download the MERACH app, scan the QR code or search "MERACH" in the Apple App Store® or Google Play Store.
- Open the MERACH app. Log In or Sign Up.
- If your phone is Apple - iPhone, please refer to the path: Profile > Settings > Language to switch the desired language.
- Follow the in-app instructions to set up your device.
QR Code Description: Two QR codes are provided. One is labeled "MERACH APP Download" and the other is "APP Connection Guide". Below the first QR code are buttons for "GET IT ON Google Play" and "Available on the App Store".
KINOMAP APP Setup
Download and use of KINOMAP
- To download the Kinomap app, scan the QR code or search "Kinomap" in the Apple App Store® or Google Play Store.
- Open the Kinomap app. Log In or Sign Up.
- Select the corresponding fitness equipment.
- Turn on Bluetooth, and choose MERACH.
- Select "Exercise bike", and find your "MRK-S26-XXXX".
- Start training and explore different workout methods.
QR Code Description: Two QR codes are provided. One is labeled "App Store" and the other is "Google Play".
Warm-up
Do stretches before exercising. Warm muscles are easier to stretch, so start with a 5-10 minute warm-up, then do some stretches shown below - 5 times, 10 seconds or more per leg. Do it again after the workout.
Stretch down
Bend your knees slightly, slowly bend your body forward, relax your back and shoulders, and try to touch your toes with your hands. Hold for 10-15 seconds, then relax. Repeat 3 times (see Figure 1).
Seated hamstring stretch
Sit with one leg straight. Bring the other leg in so that it is snug on the inside of the straightened leg. Try to touch your feet with your hand's toe. Hold for 10-15 seconds, then relax. Repeat 3 times for each leg (see Figure 2).
Calf and Achilles tendon stretch
Stand with both hands against the wall or a tree, put one foot behind another. Keep the back leg straight and your heel on the ground, lean toward a wall or a tree. Hold for 10-15 seconds, then relax. Repeat 3 times for each leg (see Figure 3).
Quadriceps stretch
Reach back with your right hand, grab your right foot and slowly pull it toward your hips until you feel the muscles in the front of your thigh tense. Hold for 10-15 seconds, then relax. Repeat 3 times for each leg (see Figure 4).
Sartorius (inner thigh muscle) stretch
Sit with your feet facing each other and your knees facing out. Grab your feet with both hands and pull toward your groin. Hold for 10-15 seconds, then relax. Repeat 3 times (see Figure 5).
Diagram Description: A series of five illustrations (Figures 1-5) demonstrating different stretching exercises: a forward bend stretch, a seated hamstring stretch, a calf stretch, a quadriceps stretch, and an inner thigh stretch.
Troubleshooting
Problem | Possible Solution |
---|---|
How to adjust gear? | Turn the knob clockwise to increase resistance and counterclockwise to decrease resistance. |
What to do when the handle shakes slightly? | Check whether the connecting screws of the handle and the front column tube are firmly fixed. Check if the retaining knob is locked. |
What to do when the machine shakes during use? | Check whether the front and rear foot tubes are fastened enough. |
What to do when pedals loose? | Following the setup instruction, to check whether the left and right pedals are locked on the first step. Following the setup instruction, to check whether the inner fixing nut of the second stage of setting up the pedal is locked. |
What to do when the whole machine is slightly tilted? | Check whether the four adjusting foot pads at the bottom of the front and rear foot tubes are on the same plane. Adjust and rotate the raised foot pads parallel to the floor. |
What to when the monitor does not display? | Check whether the positive and negative electrodes of the battery are installed correctly. Replace the battery with a new one. |
Warranty Information
Product Name: | MERACH Exercise Bike |
Model: | MR-S26 |
Default Warranty Period: | 12 Months |
Date of Purchase: | |
Serial Number: |
Terms & Policy
The MERACH products are premium in material, craftsmanship, and service. MERACH 1-year limited warranty is effective from the date of purchase.
MERACH will replace defective products based on eligibility. Refunds are available to the original purchasers of our products within the first 30 days of purchase. This warranty extends only to personal use, doesn't apply to the commercial, rental, or any other uses for which the product is not intended for. There are no warranties other than the warranties expressly set forth with each product.
This warranty is non-transferable. MERACH is not responsible for any damages, losses or inconveniences caused by equipment's failure, user's negligence, user's abuse, or improper operation that does not follow the included user manual.
This warranty does not apply to the following situations:
- Damage due to abuse, accident, alteration or vandalism.
- Improper or inadequate maintenance.
- Damage in return transit.
- Unsupervised use by children under 14 years old.
MERACH and its subsidiaries are only responsible for damages caused by the intended use or as instructed in the user manual. Some states do not allow this exclusion or limitation of incidental or consequential losses, so the above disclaimer may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which may vary from state to state.
All expressed and implied warranties, including the warranty of merchantability, are limited to the period of the limited warranty.
Additional 12-month Warranty:
You can enjoy an additional 12-month warranty. Just activate your warranty by sending the product's model name via register@merach.com, or log onto merachfit.com/pages/warranty-europe and enter your order number (i.e. Amazon) within the first 14 days of purchase to register your new product for the extended warranty.
If you are unable to provide the order number for your product, please type a short note in the order number field along with the date you received your product.
Defective Products & Returns:
Should your product prove defective within the specified warranty period, please contact the Customer Support via support.eu@merach.com with your invoice and order number. DO NOT dispose of your product before contacting us. Once our Customer Support team has approved your request, please return the product with a copy of your invoice and order number.
Customer Support
Your satisfaction is our goal! Should you encounter any issues or have any questions about your new product, feel free to contact our Customer Support Team via support.eu@merach.com
TikTok's shop Exclusive after-sales: service@merach.com
US/CA: 1-(877) 3563730 Mon-Fri 8am-5pm (PST)
* Please have your Order ID and serial number (usually on the rear foot pipe) ready before contacting Customer Support.