SMART HJC 11B

About SMART HJC 11B

The SMART HJC 11B is a Bluetooth 5.1 communication system designed specifically for HJC helmets. It offers an intercom communication range of up to 400 meters* and supports Bluetooth intercom for up to two people. It also features Audio Multitasking.

*Range is based on open terrain. Compatible HJC helmets can be found at www.hjchelmets.jp.

Note: The default language at factory shipment is English. You can change the device language via the SMART HJC BT app (Settings Menu) or the SMART HJC Device Manager.

Parts Identification

The main unit features a charging LED and a pinhole/power reset button. It also has a port for charging and firmware upgrades.

The button module includes '+' and '-' buttons, and a TAP button.

Included accessories are:

• SMART HJC 11B Main Unit
• Boom microphone with sponge for system/open-face helmets
• Cable microphone with Velcro for full-face helmets
• Screws
• USB Power & Data Cable (USB-C)
• Hex wrench

Installing the Main Unit on a Helmet

Follow these steps to securely attach the main unit to your system, open-face, or full-face helmet:

1. Open the chin bar of your system helmet or the shield of your helmet.
2. Remove the side cover from the helmet by pressing the tab and sliding it off. Then, remove the rear cover using the included hex wrench.
3. Remove the cheek pads by detaching their snap buttons.
4. Attach the button module to the helmet's side base until it clicks into place. Ensure the cable is routed through the designated groove.
5. Lift the helmet's rubber guard and insert the main unit. Ensure the rubber guard is not pinched between the main unit and the slot. Route the main unit's cables through the groove under the rubber guard. Secure the main unit with the provided screws.
6. For System/Open-Face Helmets: Insert the longer hook of the boom microphone into the helmet's inner groove, then insert the shorter hook. Route the microphone cable through the groove and connect it to the microphone connector.
7. For Full-Face Helmets: Peel the adhesive backing from the Velcro for the cable microphone and attach it to the inside of the chin guard. Attach the cable microphone to the Velcro. Route the microphone cable through the groove and connect it to the microphone connector.
8. Speaker Module Installation: Insert the longer hook of the speaker into the bottom hole of the speaker pocket, then insert the shorter hook into the upper hole. Secure the speaker firmly. Ensure the microphone cable is not crushed. The speaker position can be adjusted to align with the rider's ear. Repeat for the other speaker.
9. Cable Routing: Tuck the cable bundle into the gap under the rubber guard and organize the remaining cables. Ensure cables are not bent or pinched. Route the cables through the groove in the cheek pad and reattach the cheek pads by inserting them from the back and securing the snap buttons.
10. Close the chin bar or helmet shield. Ensure the boom microphone is positioned near your mouth when wearing the helmet.

Getting Started

Downloadable Software:

• SMART HJC BT App: Allows for quick and easy settings and management via smartphone. Download from Google Play Store or App Store.
• SMART HJC Device Manager: Enables firmware upgrades and settings management from a PC. Download from www.hjchelmets.jp.

Charging: Connect the USB cable to the USB port on the main unit. Full charge takes approximately 2.5 hours. Do not charge while wearing the helmet; the unit powers off automatically. Use only certified third-party USB chargers with 5V input. Unapproved chargers may pose risks.

Symbols Used in this Guide:

• Tap a button a specified number of times.
• Example: "Hello"

Power On/Off:

• Power On: Press and hold the '+' button and the TAP button for 1 second.
• Power Off: Tap the '+' button and the TAP button once.

Checking Battery Level: The status LED indicates battery level upon powering on. Different blinking patterns signify different levels (e.g., Green/Blue/Red dots indicate battery status).

Adjusting Volume: Tap the '+' button to increase volume and the '-' button to decrease volume. Volume levels are maintained for each audio source (smartphone, intercom) even after restarting the main unit.

Pairing the Main Unit with Other Bluetooth Devices

Pairing is required for initial use with Bluetooth devices. The main unit can pair with up to three other main units and various Bluetooth devices like smartphones, GPS navigators, radar detectors, and music players. Use 'Phone Pairing', 'Second Phone Pairing', and 'GPS Pairing' for multiple devices.

Pairing with a Smartphone:

• Initial Pairing: The unit automatically enters phone pairing mode when first turned on or after a factory reset/clearing all pairings. Press and hold the TAP and '+' buttons for 1 second. Select SMART HJC 11B from the detected devices list. Enter '0000' if a PIN is requested. Pairing mode lasts for 3 minutes. Cancel by tapping the TAP button.
• Pairing with Unit Off: With the unit off, press and hold the TAP and '+' buttons. The status LED will flash red and blue, and you'll hear "Phone pairing." Select SMART HJC 11B from the list.
• Pairing with Unit On: With the unit on, press and hold the TAP button for 10 seconds, then tap the '+' button once. Select SMART HJC 11B from the list.

Pairing a Second Phone: Press and hold the TAP button for 10 seconds, then tap the '+' button twice. Select SMART HJC 11B from the list.

Pairing by Profile (HFP/A2DP):

• HFP (Hands-Free) Pairing: Press and hold the TAP button for 10 seconds, then tap the '+' button three times. Select SMART HJC 11B from the list.
• A2DP (Audio) Pairing: Press and hold the TAP button for 10 seconds, then tap the '+' button four times. Select SMART HJC 11B from the list.

GPS Pairing: Press and hold the TAP button for 10 seconds, then tap the '+' button five times. Select SMART HJC 11B from the list.

Using Your Smartphone

Making/Answering Calls:

• Answer Call: Tap the TAP button once.
• End Call: Press and hold the TAP button for 2 seconds.
• Voice Dialing: Press and hold the TAP button for 3 seconds to enter standby mode, then tap the TAP button once.

Speed Dial: Assign speed dial numbers via the SMART HJC BT app. To use speed dial, press and hold the '+' button for 3 seconds to enter speed dial mode. Tap '>' (or '+' button once) to cycle through speed dial numbers, or '<' (or '-' button once) to go back. Tap the TAP button once to call the selected number. You can also redial the last called number by tapping the TAP button once.

Bluetooth Intercom

Pair with up to three other main units for intercom. Only one conversation can be active at a time. Cycle through paired users by tapping the TAP button.

Intercom Pairing:

• Using SMART HJC BT App: Pair your smartphone with the main unit. Open the app, tap 'Smart Intercom Pairing', scan your friend's QR code displayed in their app. Save the pairing. Repeat for other friends. (Note: Not compatible with Bluetooth 3.0 or older SMART HJC units.)
• Using Buttons: Both users simultaneously press and hold the TAP button for 5 seconds until "Intercom pairing" is heard. The units will pair automatically. Repeat for additional pairs.

Intercom Pairing Order: Pairing is sequential ('last paired first'). The last user paired becomes Friend 1. If you pair with B, then C, then D, your order will be A (You) -> C (Friend 1) -> D (Friend 2) -> B (Friend 3).

Intercom Call Operations: Tap the TAP button once to start/end a conversation with Friend 1 (D), twice for Friend 2 (C), and three times for Friend 3 (B).

Audio Controls

Music Playback:

• Play/Pause: Tap the TAP button once.
• Next Track: Press and hold the '+' button for 1 second.
• Previous Track: Press and hold the '-' button for 1 second.

Music Sharing: Share music or navigation audio with your intercom partner. Remote control of track skipping and seeking is possible from both ends. Music playback pauses during phone calls or GPS navigation. Music sharing ends when a multi-way intercom call begins. It's also disabled when Audio Multitasking is active with separate music streams.

• Start/End Music Sharing: Press and hold the '-' button for 3 seconds.

Universal Intercom

Connect with other brands' intercom devices via Bluetooth HFP. Note that compatibility is not guaranteed for all devices, and operation may vary. When using Universal Intercom, the second phone connection will be temporarily disconnected.

Universal Intercom Pairing:

1. Enter Universal Intercom pairing mode on the SMART HJC 11B by pressing and holding the TAP button for 10 seconds, then tapping the TAP button three times.
2. On the other brand's intercom, initiate phone pairing. The SMART HJC 11B will automatically start pairing.

Making Universal Intercom Calls: Similar to Bluetooth intercom pairing, initiate a Universal Intercom call. Ensure your SMART HJC 11B is in pairing mode (refer to 8.1), and the other user initiates pairing from their device.

Feature Priority and Firmware Upgrade

Feature Priority: The system prioritizes audio sources as follows (High to Low): Smartphone, Bluetooth Intercom, Music Sharing, Bluetooth Stereo Music. Lower priority functions are interrupted by higher priority ones. Note: Setting music as the audio priority changes the order.

Firmware Upgrade: Upgrade firmware using the SMART HJC Device Manager on a PC. Connect the unit via USB and follow the instructions. Check www.hjchelmets.jp for the latest software.

Settings

Access the settings menu by pressing and holding the TAP button for 10 seconds. Navigate options using the '+' or '-' buttons and execute with the TAP button.

Main Unit Settings Menu Options:

• Phone Pairing: Tap '+' once.
• Pair Second Phone: Tap '+' twice.
• Phone Selection Pairing: Tap '+' three times.
• Media Selection Pairing: Tap '+' four times.
• GPS Pairing: Tap '+' five times.
• Delete All Pairings: Tap '+' six times, then tap TAP once to confirm.
• Universal Intercom Pairing: Tap '+' seven times, then tap TAP once to confirm.
• Factory Reset: Tap '+' eight times, then tap TAP once to confirm.
• Exit: Tap '+' nine times, then tap TAP once to confirm.

Note: The settings menu loops. Use the '-' button to navigate in reverse.

Software Settings: Adjust settings via the SMART HJC BT app or Device Manager.

• Language: Select the device language.
• Equalizer (Default: Off): Adjust audio frequencies (Balance, Bass Boost, Mid Boost, Treble Boost).
• VOX Phone (Default: Enabled): Answer calls by speaking or breathing into the microphone. Disabled when connected to intercom. Requires TAP button press if disabled.
• VOX Intercom (Default: Disabled): Initiate intercom calls by speaking. Auto-ends after 20 seconds of silence. Manual start/stop requires TAP button presses. Restarting the unit re-enables voice activation.
• HD Intercom (Default: Enabled): Enhances intercom audio quality. Reduces communication range. Temporarily disabled when Audio Multitasking is on.
• HD Voice (Default: Disabled): Provides clearer call audio. Interrupts intercom calls and blocks audio from SR10 when enabled. Only works when Audio Multitasking is disabled.
• Audio Multitasking (Default: Disabled): Allows listening to music, FM radio, or GPS prompts while on an intercom call. Background audio volume is reduced. Foreground and background audio combinations are detailed in a table. Requires compatible main units for Bluetooth intercom. Restart unit after changing setting. Some external devices may not support this feature.
• Background Volume (Default: Level 5): Adjustable only when Audio Multitasking is on (Level 1-10).
• Voice Prompts (Default: Enabled): Voice guidance for settings menu, battery level, and speed dial is always active.
• Audio Priority (Default: Intercom): Set priority between intercom and music/navigation. Setting music priority disables intercom during music playback. Only active when Audio Multitasking is disabled.
• Advanced Noise Control™ (Default: Always Enabled): Reduces background noise during intercom calls.

Troubleshooting

For troubleshooting, contact HJC via www.hjchelmets.jp/contact.

Power Reset: If the headset is not functioning correctly, locate the pinhole/power reset button next to the charging port. Gently press it with a pin or clip. The main unit will shut down. Note: This does not reset the unit to factory settings. The charging LED is not the reset button.

Factory Reset: This erases all settings and restores factory defaults. Access the settings menu (hold TAP for 10 seconds), navigate to 'Factory Reset' (tap '+' eight times, then TAP once), and confirm.