Subaru Service Bulletin: Infotainment System Software Update

Introduction

This service bulletin provides essential information regarding the availability of reprogramming files and the procedure for installing software updates for the Gen 4 Denso CP1 Audio and Navigation head units in 2020-22MY Subaru Legacy and Outback models. The update aims to optimize the infotainment system's performance.

Key Information

  • The update procedure involves downloading software files and transferring them to a USB flash drive for installation.
  • It is crucial to read and understand all instructions before proceeding with the update.
  • Service should only be performed by trained technicians to avoid equipment damage or injury.
  • Specific instructions are provided for different model years and trim levels, including the Wilderness Edition, which has a unique update version.

Preparation and Procedure

The process requires a dedicated USB 2.0 or 3.0 storage device (minimum 16GB) formatted as NTFS. Technicians must ensure they use the correct software files for the specific vehicle model and trim. The bulletin outlines detailed steps for preparing the USB drive, downloading files from Subarunet or other sources, and performing the software update via the vehicle's interface.

For detailed instructions and troubleshooting, refer to the full service bulletin.

Additional Resources

For more information on Subaru STARLINK Multimedia systems and to download electronic supplements, visit Subaru's Owner's website or contact Subaru customer support.

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