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Subaru STARLINK Telematics 3G Sunset Reprogramming

Important Service Information for Technicians

Overview

This document outlines the necessary steps for reprogramming the Gen1 Telematics system in various Subaru models to address the 3G network sunset. This update ensures continued functionality of STARLINK Safety and Security services.

Applicability

This service bulletin applies to the following Subaru models:

2016-2018 Subaru Legacy/Outback
2016-2018 Subaru Impreza
2016-2018 Subaru Crosstrek
2016-2018 Subaru Forester
2017-2018 Subaru WRX/STI

Key Information

The 3G network is being retired, impacting telematics services. A software update is required to maintain functionality. This service is provided at no charge for vehicles with an active STARLINK subscription.

For detailed technical procedures, diagnostic steps, and troubleshooting, please refer to the full service bulletin.

For more information on STARLINK services, visit Subaru STARLINK.

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