Hisense Window Air Conditioner Installation and User Manual
Models: AW-12DR3RYFU20, AW-18CW3RXFUE20, AW-18DR3RXFU20, AW-24CW3RDFUE20, AW-24DR3RDFU20
For inquiries about features, operation/performance, parts, or service, call: 1-877-465-3566
Air Conditioner Safety
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol: ⚠️. This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING".
DANGER: You can be killed or seriously injured if you don't immediately follow instructions.
WARNING: You can be killed or seriously injured if you don't follow instructions.
All safety messages will tell you what the potential hazard is, how to reduce the chance of injury, and what can happen if instructions are not followed.
Important Safety Instructions
WARNING: To reduce the risk of fire, electrical shock, or injury when using your air conditioner, follow these basic precautions:
- Plug into a grounded 3-prong outlet. Do not remove the ground prong. Do not use an adapter.
- Do not use an extension cord.
- Unplug air conditioner before servicing.
- Use two or more people to move and install air conditioner.
Disposing of the Unit: Before discarding the device, it is necessary to remove battery cells and dispose of them safely for recycling. Consult your dealer for unit disposal. Incorrectly removed pipes can release refrigerant that may contact skin, causing injury. Releasing refrigerant into the atmosphere also damages the environment. Please recycle or dispose of packaging material responsibly. Never store or ship the air conditioner upside down or sideways to avoid compressor damage. This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless supervised or instructed by a person responsible for their safety. Children should be supervised to ensure they do not play with the appliance. The wiring diagram is shown on the nameplate on the air conditioner.
Do not use means to accelerate the defrosting process or to clean, other than those recommended by the manufacturer. The appliance shall be stored in a room without continuously operating ignition sources (e.g., open flames, operating gas appliance, or operating electric heater). Do not pierce or burn refrigerant tubing. Be aware that refrigerants may not contain an odor. Keep ventilation openings clear of obstruction. The maximum refrigerant charge amount is shown on the nameplate on the air conditioner.
When handling, installing, and operating the appliance, care should be taken to avoid damage to the refrigerant tubing. Do not drill holes in the unit. Maintenance, cleaning, and service should only be performed by technicians properly trained and qualified in the use of flammable refrigerants. Dispose of air conditioner in accordance with Federal and Local Regulations. Flammable refrigerants require special disposal procedures. Contact your local authorities for the environmentally safe disposal of your air conditioner. The appliance shall be stored so as to prevent mechanical damage.
Installation Requirements
Electrical Requirements
WARNING: Electrical Shock Hazard. Plug into a grounded 3-prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.
Model | Time-delay fuse (or circuit breaker) | Power supply |
---|---|---|
12K BTU cooling&heating | 18A | 208/230V 187.2V min. 253V max. |
18K BTU cooling only | 15A | |
18K BTU cooling&heating | 20A | |
24K BTU cooling only | 20A | 208/230V 187.2V min. 253V max. |
24K BTU cooling&heating | 20A |
Recommended Grounding Method
This air conditioner must be grounded. It is equipped with a power supply cord with a three-prong grounding plug. The cord must be plugged into a mating, grounded three-prong outlet, grounded in accordance with all local codes and ordinances. If a mating outlet is not available, it is the customer's responsibility to have a properly grounded three-prong outlet installed by a qualified electrical installer.
It is the customer's responsibility:
- To contact a qualified electrical installer.
- To assure that the electrical installation is adequate and conforms to the National Electrical Code, ANSI/NFPA 70 (latest edition), and all local codes and ordinances.
Copies of the standards listed may be obtained from: National Fire Protection Association, 1 Batterymarch Park, Quincy, MA 02169-7471, www.nfpa.org
Power Supply Cord
The power supply cord may differ from the one shown. This room air conditioner is equipped with a power supply cord required by UL. This power supply cord contains state-of-the-art electronics that sense leakage current. If the cord is crushed, the electronics detect leakage current, and power will be disconnected in a fraction of a second.
To test your power supply cord:
- Plug power supply cord into a grounded 3-prong outlet.
- Press [RESET] (on some devices, a green light will turn on).
- Press [TEST] (listen for a click; the Reset button will trip, and on some devices, a green light will turn off).
- Press and release [RESET] (listen for a click; the Reset button will latch, and on some devices, a green light will turn on). The power supply cord is ready for operation.
NOTE:
- The [RESET] button must be pushed in for proper operation.
- The power supply cord must be replaced if it fails to trip when the test button is pressed or fails to reset.
- Do not use the power supply cord as an on/off switch. The power supply cord is designed as a protective device.
- A damaged power supply cord must be replaced with a new power supply cord obtained from the product manufacturer and must not be repaired.
- The power supply cord contains no user-serviceable parts. Opening the tamper-resistant case voids all warranty and performance claims.
Tools and Parts
Gather the required tools and parts before starting installation. Read and follow the instructions provided with any tools listed here.
Parts Supplied
Check that all parts are included in the parts package.
- A. Adhesive seal
- B. Foam seal
- C. Side curtains (2)
- D. Top rail and PE foam seal
- E. Adhesive seal
- F. Baffle (2)
- G. EVA Foam (2)
- H. Angle Brackets (2)
- I. Lock frame (2) (for Vinyl-Clad windows)
- J. Sash lock
- K. EPDM foam seal (2)
- L. 3/4" screws (8)
- M. 1/4" screws (10)
- N. 3/4" Long Flat Head Bolt and Locknut (2)
- O. 1/2" Long Bolt and Locknut (4)
- P. Washer (2)
- Q. Left and Right Support Brackets (2)
- R. Lock frame
- S. Air conditioner
- T. Remote control
NOTE: The F. Baffle (2) is not provided for 12K BTU cooling and heating models. The R. Lock frame is only provided for 12K BTU cooling and heating models. The G. EVA Foam (2) is only provided for E-star models, with E-star LOGO on the control panel.
Tools Needed
- Phillips screwdriver
- Tape measure
- Scissors
- Cordless drill and 1/8" bit
- Level
- Pencil
Unpack the Air Conditioner
WARNING: Excessive Weight Hazard. Use two or more people to move and install air conditioner. Failure to do so can result in back or other injury.
- Remove packaging materials and dispose of/recycle them.
- Remove tape and glue residue from surfaces before turning on the air conditioner. Rub a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry. Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue, as these products can damage the surface.
- Handle the air conditioner gently.
- Remove the top rail from the packaging material.
Location Requirements
Before You Begin
Read these instructions completely and carefully.
- IMPORTANT: Save these instructions for local inspector's use.
- IMPORTANT: Observe all governing codes and ordinances.
- Note to Installer: Be sure to leave these instructions with the consumer.
- Note to Consumer: Keep these instructions for future reference.
- Skill level: Installation requires basic mechanical skills.
- Completion time: Approximately 1 hour.
- We recommend that two people install this product.
- Proper installation is the responsibility of the installer.
- Product failure due to improper installation is not covered under the Warranty.
- You MUST use all supplied parts and proper installation procedures as described in these instructions.
Window Opening Measurements
These instructions are for a standard double-hung window. Modifications may be needed for other window types. The air conditioner can be installed without side curtain panels if needed for a narrow window. All supporting parts must be secured to firm wood, masonry, or metal. The electrical outlet must be within reach of the power cord. Follow the dimensions in the table and illustration for your model.
Model | A (Min Width) | B (Width with side curtains) |
---|---|---|
12K BTU | 17" (432mm) min | 27" (686mm) - 41" (1041mm) |
18K BTU | 18 1/2" (470mm) min | 29 3/5" (752mm) - 42 1/10" (1069mm) |
24K BTU | 19 1/10" (485mm) min | 32 2/5" (823mm) - 44" (1118mm) |
IMPORTANT: Observe all governing codes and ordinances. Check the installation location. Proper installation is your responsibility. Ensure you have everything necessary for correct installation. The location should provide:
- Free movement of air in the room to be cooled.
- A large enough opening for the air conditioner.
- Cabinet louvers must not be obstructed. Air must be able to pass through the cabinet louvers freely.
- Do not use an extension cord.
- The appliance shall be installed in accordance with national wiring regulations.
If AC is Blocked by Storm Window
Add wood as shown, or remove the storm window before installing the air conditioner. If the storm window frame must remain, ensure the drain holes or slots are not caulked or painted shut. Accumulated rainwater or condensation must be allowed to drain out.
Diagram Description: Shows a window sash, a storm window frame obstruction, and a board added for proper pitch to the rear, fastened with nails or screws. The diagram indicates a minimum of 1-1/2" (38 mm) for the board thickness.
Installation Instructions
Prepare Air Conditioner for Installation
Remove Air Conditioner from Cabinet:
- Locate and remove the two Front Panel screws. These screws will be needed later.
- Push the metal cabinet side inward to release the plastic tabs on each side of the Front Panel.
- Remove the Front Panel from the unit.
- Remove shipping screws from the top and sides of the unit (if installed). The 12K model does not require attaching two screws.
- Carefully remove the air conditioner from the cabinet.
- Add two foam inserts to the holes in the top of the cabinet where shipping screws were removed.
Install Top Angle Rail and Side Retainers
- Remove the adhesive strip coating from the foam gasket. Attach the adhesive side of the gasket to the bottom of the top angle rail. Insert 4 screws from inside the cabinet and secure to the top angle rail.
- From inside the cabinet, insert 3 screws to attach each side baffle as shown. Attach side baffles with the flat side against the cabinet and the angled edge toward the rear of the cabinet. (1/4" screws). The 12K model does not need to attach two baffles.
Window Air Conditioner Installation
Install Side Curtains
- Place the cabinet on the floor, a bench, or a table.
- Slide the "I" section at the end of the side curtain into the side retainer on each side of the cabinet.
- On each side of the cabinet, insert the curtain housing into the channel in the top and bottom angle rails.
Place Cabinet in Window
- Open the window and mark the center of the window inner sill. Cut the adhesive seal to the width of the lower window sash. Remove the backing from the seal and attach it to the bottom of the lower window sash.
- Place the cabinet in the window with the cabinet bracket securely seated over the edge of the inner sill. Bring the window down temporarily behind the top angle rail to hold the cabinet in place.
- Shift the cabinet left or right as needed to align the center of the cabinet with the center line marked on the inner sill.
- For wooden windows: Fasten the cabinet to the window inner sill with two 3/4" long hex head screws into the holes (pre-drill pilot holes if desired).
- For Vinyl-Clad windows: Place two safety locks into the holes located in the bottom of the cabinet and drive two 3/4" pan-head Phillips locking screws through the safety locks into the cabinet.
- Remove the protective strip from the adhesive side of the Bottom Rail Foam Seal. Apply the seal over the screws fastening the bottom rail to the window inner sill.
Install Support Bracket
- Hold each support bracket flush against the outside of the sill and tight to the bottom of the cabinet. Mark the brackets at the top level of the sill. Mark the cabinet bottom at a distance equal to the sill width. Remove the support brackets.
- Attach sill angle brackets to support brackets at the marked positions with flat head bolts and nuts. Hand tighten only at this point.
- Insert 1/2" long bolts through the appropriate holes in the cabinet bottom, considering the sill width. Thread the bolts into the slots of the support brackets. Tighten lock washer nuts onto the bolts.
- Adjust the height of the sill angle bracket so that the bracket rests securely on the edge of the sill, and the cabinet has the correct 3° downward tilt for proper water drainage. Tighten nuts securely.
- Place the frame lock between the base and the cabinet sill with a 1/4" (6.5mm) screw as shown. (NOTE: This lock frame is only provided for 12K BTU models.)
Attach the Top Rail to Window
- Close the window behind the top angle rail.
- Attach the top angle rail to the window frame: Drill one hole through the middle of the top angle rail into the window frame, and drive one 3/4" locking screw through the hole into the window frame.
Attach Side Curtains to Window
- Pull the left-hand curtain out until it fits into the window channel.
- Use a 1/8" (3mm) drill bit to drill a starter hole through the hole in the top rail.
- Insert one 3/4" (20mm) screw through the left-hand curtain and into the window sash.
Attach the EVA Foam (E-star models only)
- Place one EVA Foam on the Curtain housing. To minimize air leaks and ensure optimal insulation, install the EVA Foam on the Curtain housing.
- After the unit is installed to the window, measure the inner width of the side curtain.
- Remark a line on the EVA Foam according to less 1/8" (3mm) than the measured width, then cut the EVA Foam along the line.
- Remove the backing from the EVA Foam. Attach one EVA Foam to the Curtain housing, with the adhesive side facing the Curtain housing.
- Repeat for the right-hand curtain.
Install Window Sash Seal and Safety Lock
- Insert foam seal behind the top of the lower window sash and against the glass of the upper window.
- Attach the right angle safety lock to the top window sash as shown.
- If necessary, trim weather seals to the needed length, peel off the protective backing, and use them to plug any gaps.
Install Air Conditioner into Cabinet and Install Front Panel to Unit
- Lift the air conditioner and slide it into the cabinet carefully. CAUTION: Do not push on controls or finned coils.
- Ensure the air conditioner is firmly seated towards the rear of the cabinet.
- Reconnect the electronics plug if present. Position the vent control lever so it threads into its channel in the front panel.
- Hook the front panel's top tabs into the slots on the cabinet top, and rotate the front panel down so the side tabs snap into place on the cabinet. Insert the 4 previously removed screws through the front panel and into the air conditioner.
- Insert the air conditioner filter. Reinstall the front grille by hooking the bottom tabs into the slots on the Front Panel bottom, then rotate the grille up to snap into place.
Complete Installation
- Plug into a grounded 3-prong outlet.
- Press [RESET] on the power supply cord. See "Electrical Requirements".
WARNING: Electrical Shock Hazard. Plug into a grounded 3-prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.
Air Conditioner Use
Operating your air conditioner properly helps you obtain the best possible results. This section explains proper air conditioner operation.
IMPORTANT: If you turn off the air conditioner, wait at least 3 minutes before turning it back on. This prevents the air conditioner from blowing a fuse or tripping a circuit breaker.
Operating Limits:
- Cool Mode: Outdoor 64.4~109.4°F (18~43°C), 80% RH; Indoor 62.6~89.6°F (17~32°C), 80% RH.
- Heat Mode: Outdoor 19.4~75.2°F (-7~24°C), 80% RH; Indoor 32~80.6°F (0~27°C), 80% RH.
NOTE: In the event of a power failure, your air conditioner will operate at the previous settings when power is restored.
Starting Your Air Conditioner
- Press the [POWER] button to turn on the air conditioner.
- Select mode. See "Mode".
- Select fan speed. See "Fan".
- Set temperature. See "Temperature".
NOTE: When the air conditioner is turned on for the first time after being plugged in, the display will show the current set temperature and run in ECO mode. After cleaning and replacing the filter, press the [POWER] button for resetting, and the FILTER light will go off.
Mode
- Press [MODE] repeatedly until the indicator light glows for the desired setting.
- Choose Fan, Dry, Cool, Eco, or Heat.
- FAN: Selects Fan Only mode.
- DRY: Dries the room. The air conditioner automatically selects the temperature. Fan runs at Low speed only.
- COOL: Cools the room.
- ECO: Cools the room and saves energy.
- HEAT: Heats the room. (Available only for heating models.)
NOTE: Dry mode should not be used to cool the room. Select ECO mode to initiate this function. For E-star models, the fan will continue to run after the compressor shuts off for 2 minutes (4 minutes the first time), then the fan will shut off for 10 minutes. The fan then cycles: run for 2 minutes and off for 10 minutes until the room temperature is above the set temperature, at which time the compressor turns back on and cooling resumes.
Temperature
- Press the UP [⬆️] button to raise the temperature. Each press or hold increases the temperature by 1°F (1°C) up to 86°F (30°C).
- Press the DOWN [⬇️] button to lower the temperature. Each press or hold decreases the temperature by 1°F (1°C) down to 61°F (16°C).
- To change the temperature display from °F to °C: Press both [MODE] and [DOWN ⬇️] buttons simultaneously for 5 seconds.
Fan
NOTE: The [FAN] button operates only when Cool, Fan, ECO, or Heat mode is selected.
- Press [FAN] until the indicator light glows for the desired setting.
- Choose High, Med, Low.
- High: For maximum cooling.
- Med: For normal cooling.
- Low: For quieter cooling.
NOTE: In ECO mode, the fan runs at low speed when the compressor turns off.
Timer, Sleep, Filter
The LED light on the control panel indicates Timer, Sleep, or Filter status.
WIFI Control
WIFI control is available for connected models with this logo [WIFI logo] on the control panel.
CONNECT
- Press the [CONNECT] button for 5 seconds; the LED starts to flash.
- After the WIFI module connects to the router, the LED stays on. Or the LED stays off if connection fails.
NOTE: WIFI control is available only for WIFI control models.
Using the Remote Control
NOTE: Remote control appearance may differ.
NOTE: For first use, please remove the insulated plastic patch. One CR2025 battery (included) powers the remote control. Replace the battery after 6 months of use, or when the remote control starts to lose power. Please ensure the correct polarity of the cell matches the indicator on the bracket. Old batteries must be removed and disposed of in accordance with current legislation as they are harmful to the environment.
- Power [ON/OFF]: Press the power button to turn the air conditioner on/off.
- Temperature: Press the UP [⬆️] button to raise the temperature (1°F/1°C increments, up to 86°F/30°C). Press the DOWN [⬇️] button to lower the temperature (1°F/1°C increments, down to 61°F/16°C).
- Fan: Press [FAN] to select High, Med, Low. (NOTE: Fan speed cannot be set in Dry mode.)
- Mode: Press [MODE] to select Fan, Dry, Cool, ECO.
- DIMMER: Press the [DIMMER] button to turn off the control panel display. (NOTE: In DIMMER mode, new control inputs will return the display to normal.)
Sleep
NOTES: When you press the [SLEEP] button:
- In Cooling, Dry, or ECO mode, the set temperature will increase by up to 4°F (2°C) over 2 hours, and continue running at that temperature until auto shut-off.
- In Heating mode, the set temperature will decrease by up to 4°F (2°C) over 2 hours, and continue running at that temperature until auto shut-off.
- Press [MODE] to select Cool, Dry, or ECO.
- Press [FAN] to select High, Med, or Low.
- Press the UP [⬆️] or DOWN [⬇️] arrow button to set the temperature.
- Press [SLEEP]. After 10 seconds, the lights on the control panel display will dim.
NOTE: The mode and temperature can be adjusted during Sleep control. Fan speed is automatically set to LOW.
- To turn off Sleep control, press [SLEEP] again, or wait 8 hours for the air conditioner to turn off automatically.
NOTE: The air conditioner will return to previous settings after Sleep control is turned off.
Timer
To set the timer for a 1-24 hour delay on-off operation:
- Press [TIMER] on the remote control; the LED display on the air conditioner control panel will flash.
- Press the UP [⬆️] or DOWN [⬇️] arrow button to change the delay time from 1 hour to 24 hours.
- Press [TIMER] on the remote control again for TIMER confirmation, and the TIMER indicator light on the air conditioner control will turn on.
- To cancel the TIMER, press [TIMER] on the remote control, and the TIMER indicator light will turn off.
Filter
- When the Filter indicator light is lit, remove, clean, and replace the air filter. See "Cleaning the Air Filter".
- Press the [POWER] button on the unit, or the [FILTER] button on the remote, to reset the filter after cleaning and replacing it.
NOTE: When the light is on, it will remain on for 180 hours or until you press the Clean Filter button.
Changing Air Direction
Use the Vertical Level Vane to direct air right or left. Use the whole cartridge to direct air up, down, or straight ahead.
Diagram Description: Shows a vertical vane (A) and a cartridge (B) for directing airflow.
Exhaust Air Vent
- Pull out the exhaust air vent control to open the exhaust vent and draw stale or smoky air from the room.
- Push in the exhaust air vent control to close the exhaust vent for maximum continuous cooling.
NOTE: The exhaust air vent control functions only when the fan is running.
Normal Sounds
When your air conditioner is operating normally, you may hear sounds such as:
- Droplets of water hitting the condenser, causing a pinging or clicking sound. The water droplets help cool the condenser.
- Air movement from the fan.
- Clicks from the thermostat cycling.
- Vibrations or noise due to poor wall or window construction.
- A high-pitched hum or pulsating noise caused by the modern high-efficiency compressor cycling on and off.
Air Conditioner Care
Your new air conditioner is designed to give you many years of dependable service. This section tells you how to clean and care for your air conditioner properly. Call your local authorized dealer for an annual checkup. The cost of this service call is your responsibility.
Cleaning the Air Filter
The air filter is removable for easy cleaning. A clean filter helps remove dust, lint, and other particles from the air and is important for best cooling and operating efficiency. Check the filter every 2 weeks to see whether it needs cleaning.
- Turn off the air conditioner.
- Open the front panel. Grasp the filter by the handle and pull it out.
- Use a vacuum cleaner to clean the air filter. If the air filter is very dirty, wash it in warm water with a mild detergent. Do not wash the air filter in the dishwasher or use any chemical cleaners. Air dry the filter completely before replacing to ensure maximum efficiency.
- Replace the air filter and close the front panel.
NOTE: Do not operate the air conditioner without the filter in place.
Cleaning the Front Panel
- Turn off the air conditioner.
- Clean the front panel with a soft, damp cloth.
- Air dry the front panel completely.
Repairing Paint Damage
Check once or twice a year for paint damage. This is very important, especially in areas near oceans or where rust is a problem. If needed, touch up with a good grade enamel paint.
Annual Maintenance
Your air conditioner needs annual maintenance to help ensure steady, top performance throughout the year. Call your local authorized dealer to schedule an annual checkup. The expense of an annual inspection is your responsibility.
Removing AC from Window
- Turn AC off and disconnect the power cord.
- Remove the Front Panel.
- Slide the unit out from the cabinet and set the unit down.
- Remove the sash seal from between the windows and unscrew the safety lock.
- Remove screws installed through the frame and frame lock.
- Remove the EVA foam (E-star models only).
- Close the curtain housing.
- Keeping a firm grip on the cabinet, raise the sash and carefully remove.
- Lift the cabinet from the window and slide the unit into it.
- Reassemble the front panel. Store parts with the AC.
Troubleshooting
Before calling for service, try the suggestions below to solve the problem without outside help.
Air conditioner does not operate
- The power supply cord is unplugged. Plug into a grounded 3-prong outlet. See "Electrical Requirements".
- The power supply cord has tripped (Reset button has popped out). Press and release [RESET] to resume operation.
- A household fuse has blown, or circuit breaker has tripped. Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. See "Electrical Requirements".
- The [POWER] button has not been pressed. Press the [POWER] button.
- The local power has failed. Wait for power to be restored.
Air conditioner blows fuses or trips circuit breakers
- Too many appliances are being used on the same circuit. Unplug or relocate appliances that share the same circuit.
- Time-delay fuse or circuit breaker of the wrong capacity is being used. Replace with a time-delay fuse or circuit breaker of the correct capacity. See "Electrical Requirements".
- An extension cord is being used. Do not use an extension cord with this or any other appliance.
- You are trying to restart the air conditioner too soon after turning it off. Wait at least 3 minutes after turning off the air conditioner before trying to restart it.
Air conditioner power supply cord trips (Reset button pops out)
- Disturbances in your electrical current can trip the power supply cord (Reset button will pop out). Press and release [RESET] to resume operation.
- Electrical overloading, overheating, cord pinching, or aging can trip the power supply cord (Reset button will pop out). After correcting the problem, press and release [RESET] to resume operation.
NOTE: A damaged power supply cord must be replaced with a new one from the manufacturer and must not be repaired.
Air conditioner seems to run too much
- The current air conditioner replaced an older model. More efficient components may cause it to run longer, but total energy consumption will be less. Newer air conditioners may not emit the same "blast" of cold air as older models, but this does not indicate lesser cooling capacity or efficiency. Refer to the EER and capacity ratings (Btu/h) marked on the air conditioner.
- The air conditioner is in a heavily occupied room, or heat-producing appliances are in use. Use exhaust vent fans while cooking or bathing and try not to use heat-producing appliances during the hottest part of the day. A higher capacity air conditioner may be required, depending on room size.
Air conditioner cycles on and off too much or does not cool
- The air conditioner is not properly sized for your room. Check the cooling capabilities. Room air conditioners are not designed to cool multiple rooms.
- The filter is dirty or obstructed by debris. Clean the filter.
- The inside evaporator and outside condenser coils are dirty or obstructed by debris. See Annual Maintenance.
- There is excessive heat or moisture (open container cooking, showers, etc.) in the room. Use a fan to exhaust heat or moisture. Try not to use heat-producing appliances during the hottest part of the day.
- The louvers are blocked. Install the air conditioner where louvers are free from curtains, blinds, furniture, etc.
- The room temperature is extremely hot. Allow extra time for the air conditioner to cool off a very hot room.
- Windows or doors to the outside are open. Close all windows and doors.
- The Temp control is not set cool enough. Adjust the Temp control to a cooler setting by pressing the minus button. Set the Fan Speed control to the highest setting.
Water drips from the rear of the unit
Water may collect in the base pan in highly humid conditions or on rainy days. This water overflows and drips from the rear of the unit.
Water drips from cabinet into your house
- The air conditioner is not properly leveled. It should slope slightly downward toward the outside. Level the air conditioner to provide a downward slope for proper drainage. See Installation Instructions.
NOTE: Do not drill a hole in the bottom of the metal base and condensate pan.