Hisense AW0521CK1W Air Conditioner
Use and Installation Instructions
Model: AW0521CK1W
For questions about features, operation/performance, parts or service, call: 1-877-465-3566
Air Conditioner Safety
Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
[Safety Alert Symbol] This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING".
DANGER: You can be killed or seriously injured if you don't immediately follow instructions.
WARNING: You can be killed or seriously injured if you don't follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen.
Important Safety Instructions
WARNING:
To reduce the risk of fire, electrical shock or injury when using your air conditioner, follow these basic precautions:
- Plug into a grounded 3 prong outlet.
- Do not remove ground prong.
- Do not use an adapter.
- Do not use an extension cord.
- Unplug air conditioner before servicing.
- Use two or more people to move and install air conditioner.
SAVE THESE INSTRUCTIONS
Disposing of the Unit
Before discarding, pull back battery cells for safe recycling. Consult your dealer for unit disposal. Incorrect pipe removal can release refrigerant, causing injury and environmental damage. Recycle or dispose of packaging materials responsibly. Never store or ship the air conditioner upside down or sideways to avoid compressor damage. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure they do not play with the appliance. The wiring diagram is shown on the nameplate.
WARNING: Risk of Fire or Explosion. This unit contains flammable refrigerant.
Additional safety precautions must be followed:
- Do not use means to accelerate defrosting or cleaning other than recommended by the manufacturer.
- Store the appliance in a room without continuously operating ignition sources (e.g., open flames, operating gas or electric heaters).
- Do not pierce or burn refrigerant tubing. Refrigerants may be odorless.
- Keep ventilation openings clear of obstructions.
- Maximum refrigerant charge amount is shown on the nameplate.
- When handling, installing, and operating, avoid damage to refrigerant tubing.
- Do not drill holes in the unit.
- Maintenance, cleaning, and service should only be performed by trained technicians qualified in handling flammable refrigerants.
- Dispose of air conditioner according to Federal and Local Regulations. Contact local authorities for safe disposal procedures.
- Store the appliance to prevent mechanical damage.
Installation Requirements
Electrical Requirements
WARNING: [Electrical Hazard Symbol]
Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.
Wiring Requirement: 115 V (103.5 V min. to 126.5 V max.), 10 A time-delay fuse or circuit breaker.
Recommended Grounding Method
This air conditioner must be grounded. It is equipped with a power supply cord with a three-prong grounding plug. The cord must be plugged into a mating, grounded three-prong outlet, grounded in accordance with all local codes and ordinances. If a mating outlet is not available, it is the customer's responsibility to have a properly grounded three-prong outlet installed by a qualified electrical installer.
Customer's Responsibility:
- Contact a qualified electrical installer.
- Ensure electrical installation is adequate and conforms to the National Electrical Code, ANSI/NFPA 70-last edition, and all local codes and ordinances.
Copies of standards may be obtained from: National Fire Protection Association, 1 Batterymarch Park, Quincy, MA 02169-7471, www.nfpa.org
Power Supply Cord
The air conditioner's power supply cord contains state-of-the-art electronics that sense leakage current. If the cord is crushed, electronics detect leakage current and power disconnects instantly.
Diagram Description: The power supply cord has a TEST button (A) and a RESET button (B).
To test your power supply cord:
- Plug the power supply cord into a grounded 3 prong outlet.
- Press RESET (a green light may turn on).
- Press TEST (listen for a click; the Reset button will trip, and a green light may turn off).
- Press and release RESET (listen for a click; the Reset button will latch, and a green light may turn on). The power supply cord is ready for operation.
Notes:
- The Reset button must be pushed in for proper operation.
- The power supply cord must be replaced if it fails to trip when the test button is pressed or fails to reset.
- Do not use the power supply cord as an off/on switch; it is a protective device.
- A damaged power supply cord must be replaced with a new one from the manufacturer and must not be repaired.
- The power supply cord contains no user-serviceable parts. Opening the tamper-resistant case voids warranty and performance claims.
Tools and Parts
Gather required tools and parts before installation. Read instructions provided with tools.
Tools Needed:
- Phillips screwdriver
- Tape measure
- Scissors
- Cordless drill and 1/8" bit
- Level
- Pencil
Parts Supplied:
Check that all parts are included:
- A. Adhesive seal (2)
- B. Foam seal
- C. Sealing sponge
- D. Lock frame (for Wooden windows) (2)
- E. Lock frame (for Vinyl-Clad windows) (2)
- F. 3/8" screws (4)
- G. 3/4" screws (7)
- H. Side curtains (2)
- I. Top rail
- J. Sash lock
- K. Air conditioner
Unpack the Air Conditioner
WARNING: Excessive Weight Hazard.
Use two or more people to move and install. Failure to do so can result in back or other injury.
Remove packaging materials:
- Remove and dispose of/recycle packaging materials.
- Remove tape and glue residue from surfaces using liquid dish soap and fingers, then wipe with warm water and dry.
- Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners.
- Handle the air conditioner gently.
- Remove the top rail from packaging.
Location Requirements
Before You Begin
Read instructions carefully. Save for inspector's use. Observe all governing codes and ordinances. Installer: leave instructions with consumer. Consumer: keep for future reference. Installation requires basic mechanical skills. Completion time: approx. 1 hour. Two people recommended. Proper installation is the installer's responsibility. Product failure due to improper installation is not covered under warranty. Use all supplied parts and proper procedures.
IMPORTANT:
Observe all governing codes and ordinances. Check the installation location. Proper installation is your responsibility. Ensure you have everything necessary for correct installation.
The location should provide:
- No extension cord use.
- Installation in accordance with national wiring regulations.
- Free movement of air in the room.
- A large enough opening for the air conditioner.
NOTE:
Cabinet louvers must not be obstructed. Air must pass freely through them.
Window Installation
These instructions are for standard double-hung windows; modify for other types. Side curtain panels can be omitted for narrow windows. All supporting parts must be secured to firm wood, masonry, or metal. The electrical outlet must be within reach of the power cord.
Window Opening Measurements:
Models | A | B |
---|---|---|
5K BTU | 12 2/5" (315mm) min | 22" (559mm) - 37 4/5" (960mm) |
Diagram Description: Diagram shows window opening dimensions A and B, with side curtain panels.
If AC is Blocked by Storm Window
Add wood as shown, or remove the storm window before installation. If the storm window frame must remain, ensure drain holes/slots are not caulked or painted shut. Accumulated rain water or condensation must drain out.
Diagram Description: Shows adding wood to the sill for proper pitch, or removing the storm window. A 1-1/2" (38mm) minimum clearance is shown.
Installation Instructions
Prepare Air Conditioner for Installation
Attach Top Rail
- Locate the bag of screws.
- Place the top rail on the air conditioner cabinet, aligning the 4 holes.
- Using four 3/8" screws, attach the top rail.
Install Side Curtains
NOTE:
Attach curtains before placing the air conditioner in the window.
- Slide the side curtain directly into the cabinet and down.
- Insert the right-hand curtain housing into the top and bottom curtain rails.
- Slide the curtain housing into the channels.
- Repeat for the left-hand curtain.
Attach Adhesive Seal
- Cut the adhesive seal to the width of the lower window sash.
- Remove backing and attach the seal to the bottom of the lower window sash.
Window Air Conditioner Installation
WARNING: Excessive Weight Hazard.
Use two or more people to move and install. Failure to do so can result in back or other injury.
NOTES:
Handle gently. Ensure unit does not fall out. Do not block louvers in the front or on the outside.
Steps:
- Center the air conditioner in the window. Lower the window sash behind the top rail to hold it in place. Keep a firm grip, place the unit into the opening so the bottom frame is against the window sill, ensuring it is centered. Carefully close the window behind the top rail.
- Place the frame lock between the frame extensions and the window sill using a 3/4" screw.
- To secure the lower sash, attach a right angle sash lock with a 3/4" screw.
Attach Side Curtains to Window
- Pull the left-hand curtain out until it fits into the window channel.
- Use a 1/8" drill bit to drill a starter hole through the hole in the top rail.
- Insert a 3/4" screw through the left-hand curtain and into the window sash.
Complete Installation
- Insert foam seal behind the top of the lower window sash and against the glass of the upper window.
- Use a 1/8" drill bit to drill a starter hole through the hole in the top rail.
- Attach top channel to window sash with a 3/4" screw to secure the window.
- Check the gap around the unit and seal it with the adhesive seal.
- Plug into a grounded 3 prong outlet.
- Press RESET on the power supply cord. See "Electrical Requirements".
Air Conditioner Use
Operating your air conditioner properly helps obtain the best results. This section explains proper operation.
IMPORTANT:
If you turn off the air conditioner, wait at least 3 minutes before turning it back on to prevent blowing a fuse or tripping a circuit breaker.
Cool Mode Operation Limits: Outdoor: 64.4~109.4°F (18~43°C), 80%RH; Indoor: 62.6~89.6°F (17~32°C), 80%RH.
Starting Your Air Conditioner
Power: Press the power button to turn on the air conditioner. NOTE: Wait 3 minutes before restarting to prevent compressor damage.
Fan Speed:
Use the Fan Speed button to select fan speeds for air circulation.
- Choose High or Low.
- High: for maximum cooling.
- Low: for quieter cooling.
Fan Only Mode:
In Fan Only mode, press Fan Speed to select High or Low. NOTE: In Fan Only mode, the compressor will not run.
Thermostat:
The thermostat sets the desired room temperature in COOL MODE. Rotate the thermostat switch to the desired setting. The thermostat automatically starts and stops the compressor to maintain the set temperature.
- Rotate clockwise for higher cool settings (lower room temperature).
- Rotate counterclockwise for lower cool settings (higher room temperature).
NOTE: Controls are representative; your model may differ.
Changing Air Direction
Use the Vertical Level Vane (A) to direct air right or left. Use the whole cartridge to direct air up, down, or straight ahead.
Normal Sounds
When operating normally, you may hear sounds such as:
- Droplets of water hitting the condenser (pinging/clicking sound) which help cool the condenser.
- Air movement from the fan.
- Clicks from the thermostat cycle.
- Vibrations or noise due to poor wall or window construction.
- A high-pitched hum or pulsating noise from the compressor cycling on and off.
Air Conditioner Care
Your air conditioner is designed for dependable service. This section covers cleaning and care. Call your local authorized dealer for an annual checkup (service cost is your responsibility).
Cleaning the Air Filter
The air filter is removable for easy cleaning. A clean filter helps remove dust, lint, and particles for better cooling and efficiency. Check the filter every 2 weeks.
NOTE:
Do not operate without the filter.
- Turn off the air conditioner.
- Remove the air filter by sliding it out from the right-hand side of the front panel.
- Use a vacuum cleaner. If very dirty, wash in warm water with mild detergent. Do not use a dishwasher or chemical cleaners. Air dry completely before replacing.
- Replace the air filter and close the front panel.
Cleaning the Front Panel
- Turn off the air conditioner.
- Clean the front panel with a soft, damp cloth.
- Air dry completely.
Repairing Paint Damage
Check for paint damage once or twice a year, especially in coastal areas or where rust is a problem. Touch up with a good grade enamel paint if needed.
Annual Maintenance
Annual maintenance ensures steady performance. Call your local authorized dealer to schedule a checkup. The expense of an annual inspection is your responsibility.
Troubleshooting
Try these suggestions before calling for service.
Air conditioner will not operate
- WARNING: [Electrical Hazard Symbol] Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.
- Power supply cord is unplugged. Plug into grounded outlet.
- Power supply cord has tripped (Reset button popped out). Press and release RESET to resume operation.
- Household fuse blown or circuit breaker tripped. Replace fuse or reset breaker. Call electrician if problem persists.
- Power button not pressed. Press the Power button.
- Local power has failed. Wait for power restoration.
Air conditioner blows fuses or trips circuit breakers
- Too many appliances on the same circuit. Unplug or relocate appliances.
- Time-delay fuse or circuit breaker of wrong capacity used. Replace with correct capacity.
- Extension cord is being used. Do not use extension cords.
- Trying to restart too soon after turning off. Wait at least 3 minutes.
Air conditioner power supply cord trips (Reset button pops out)
- Electrical current disturbances can trip the cord. Press and release RESET to resume operation.
- Electrical overloading, overheating, cord pinching, or aging can trip the cord. After correcting, press and release RESET to resume operation.
- NOTE: A damaged power supply cord must be replaced with a new one from the manufacturer; do not repair.
Air conditioner seems to run too much
- If replacing an older model, newer units may run longer due to more efficient components, but consume less energy. Newer units may not emit as strong a "blast" of cold air but this indicates no loss of capacity or efficiency. Refer to EER and Btu/h ratings.
- Room is heavily occupied or heat-producing appliances are in use. Use exhaust fans for cooking/bathing. Avoid heat-producing appliances during hottest parts of day. A higher capacity unit may be needed for the room size.
Air conditioner cycles on and off too much or does not cool
- Unit may not be properly sized for the room. Check cooling capabilities. Units are not designed to cool multiple rooms.
- Filter is dirty or obstructed. Clean the filter.
- Inside evaporator and outside condenser coils are dirty or obstructed. See Annual Maintenance.
- Excessive heat or moisture in the room (e.g., cooking, showers). Use a fan to exhaust heat/moisture. Avoid heat-producing appliances during hottest parts of day.
- Louvers are blocked. Install unit where louvers are free from curtains, blinds, furniture, etc.
Additional Troubleshooting Points
- Extremely hot room: Allow extra time for cooling.
- Windows or doors open: Close all windows and doors.
- Temperature control setting too high: Adjust to a cooler setting. Set fan speed to highest.
Water drips from cabinet into your house
- Air conditioner is not properly leveled. It should slope slightly downward toward the outside for proper drainage. Level the unit.
- NOTE: Do not drill a hole in the bottom of the metal base and condensate pan.