VIVO Desk Riser Instruction Manual

SKU: DESK-V048KB/KN/KW

Assembly Video & Product Info: https://vivo-us.com/products/desk-v000k

Important Safety Information

CAUTION! If you do not understand these directions, or if you have any doubts about the safety of the installation, please contact VIVO product support at 309-278-5303 or help@vivo-us.com. Ensure all parts are present and undamaged. Improper installation can lead to damage or serious injury. Do not use this product for any purpose not specified in this manual. Do not exceed weight capacity.

WARNING: CHOKING HAZARD SMALL PARTS - NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.

DO NOT EXCEED WEIGHT CAPACITY FAILURE TO DO SO MAY RESULT IN SERIOUS INJURY.

WARNING: PINCH POINT DO NOT PLACE HANDS ON OR NEAR SUPPORT BARS. MOVING PARTS CAN CRUSH AND CUT. PINCH POINTS ARE CREATED DURING LIFTING AND LOWERING THE WORKSURFACE. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN SERIOUS PERSONAL INJURY.

We're Here for You

Support Hours: Monday - Friday 7:00am - 7:00pm CST.

Contact VIVO support for assistance with damaged or defective parts.

Call: 309-278-5303 (Avg. Resolution Time: 5M 4S)
Chat: www.vivo-us.com (Avg. Resolution Time: < 15 M)
Email: help@vivo-us.com (Avg. Response Time: 1HR 8M)

Package Contents

A (x1) Desk
B (x1) Keyboard Tray
C (x1) Stopper
D (x3) Pad
E (x4) Rubber Feet
F (x2) Cable Clip

Included Hardware & Tools

S-A (x2) ST4.2x12mm Screw
S-B (x4) M5x10mm Screw

Tools Needed: Phillips Screwdriver, Scissors

Weight Capacity:

Desktop: 33lbs (15kg)
Keyboard Tray: 4lbs (2kg)

Assembly Steps

STEP 1

Apply Pads (D) to the underside of the Keyboard Tray (B). Assemble Stopper (C) to the Keyboard Tray (B) using ST4.2x12mm Screws (S-A) and a Phillips screwdriver.

Diagram shows applying pads to the keyboard tray and attaching the stopper with screws.

STEP 2

Install Rubber Feet (E) to the bottom of the Desk (A). Remove the shipping tie from the desk and set it right side up on a solid surface. NOTE: DO NOT squeeze the handle on Desk (A) while cutting the shipping tie.

Diagram shows attaching rubber feet to the desk base and removing a shipping tie.

STEP 3

Raise Desk (A) by lifting the handle on the right side of the frame. Place Keyboard Tray (B) on the metal brackets on Desk (A). Secure Keyboard Tray (B) to the brackets using M5x10mm Screws (S-B) and tighten with a Phillips screwdriver.

Diagram shows raising the desk and then attaching the keyboard tray with screws.

STEP 4

Apply Cable Clips (F) to the underside of Desk (A). The desk riser is now ready for use.

Diagram shows attaching cable clips to the underside of the desk.

Press the side lever to raise or lower your desk riser. When lowering without weight, press down lightly on the riser for a smoother process. If lowering is difficult after adding equipment, apply light pressure or add more weight for smoother operation. Please observe the 33lb weight capacity.

Grommet Mount Use

This desk riser features a pre-drilled grommet hole for installing a monitor mount directly to the desk surface. To utilize this feature, remove the plug from the top surface of the riser. Secure your mount using a grommet mounting method, following the hardware and assembly steps provided with your monitor mount.

Diagrams illustrate the process of using the grommet hole for monitor mount installation.

Tension Adjustment

If your desk riser lifts or lowers too easily, or with difficulty, the gas spring cable can be adjusted for desired tension. The adjustment is located at the base of your riser.

Start by loosening the Upper (1) and Lower (2) Nuts using an adjustable wrench. Loosen Nuts until they are on opposite ends of the Gas Spring Cable.

Option A: Desk is Difficult to Raise/Lower | Increase Tension

To increase tension, gently pull the cable away from the Lever until the Inner Nut (2) is firmly pressed against the middle divider. Tighten Upper Nut (1) to hold the cable in position.

Diagrams show adjusting the gas spring cable tension by manipulating nuts.

Option B: Desk Raises/Lowers Too Easily | Decrease Tension

To decrease tension, gently push the cable down towards the base of the riser until the Upper Nut (1) is firmly pressed against the middle divider. Tighten Lower Nut (2) to hold the cable in position.