VIVO Electric Desk Riser

Safety Warnings

⚠️ If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified technician. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual and do not exceed weight capacity. VIVO cannot be liable for damage or injury caused by improper mounting, incorrect assembly, or inappropriate use.

? WARNING: CHOKING HAZARD: SMALL PARTS - NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.

⚡ ELECTRICAL SAFETY INSTRUCTIONS: THIS PRODUCT IS POWERED BY ELECTRICITY. IN ORDER TO AVOID BURNS, FIRE AND ELECTRIC SHOCK, PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY.

• DO NOT CLEAN PRODUCT WHILE POWER IS CONNECTED.
• DO NOT DISASSEMBLE OR REPLACE COMPONENTS WHILE POWER IS CONNECTED.
• NEVER OPERATE THE SYSTEM WITH A DAMAGED CORD OR PLUG. PLEASE CONTACT YOUR SELLER TO REPLACE DAMAGED PARTS.
• NEVER OPERATE SYSTEM IN DAMP ENVIRONMENTS OR IF ANY ELECTRICAL COMPONENTS HAVE MADE CONTACT WITH LIQUIDS.
• ALTERATIONS OF THE GIVEN POWER UNIT ARE NOT ALLOWED.
• OUTDOOR USE IS PROHIBITED.

⚠️ PINCH POINT: DO NOT place hands on or near support bars. Moving parts can crush and cut. Pinch points are created during lifting and lowering the worksurface. Failure to follow these instructions may result in serious personal injury.

Package Contents

• A (x1) Desktop
• B (x2) Extended Feet
• C (x1) Keyboard Tray
• D (x1) Keyboard Brackets
• E (x1) Cable Clip
• F (x2) Cable Tie
• G (x1) Power Cord
• S-A (x10) M5x10mm Screw

Tools Needed

• Phillips Screwdriver ?
• Scissors ✂️

Weight Capacity

DO NOT EXCEED WEIGHT CAPACITY. Failure to do so may result in serious injury.

Maximum Load: 33 lbs (15kg)

Assembly Steps

STEP 1: Prepare Desktop

Carefully remove Desktop (A) from the packaging.

[Diagram description: Shows Desktop (A) being removed from packaging.] ⚠️ WARNING: Impact Hazard! Moving Parts can Crush and Cut!

STEP 2: Attach Extended Feet

Flip Desktop (A) upside down, then attach Extended Feet (B) to the frame using M5x10mm Screws (S-A).

[Diagram description: Shows Desktop (A) upside down. Arrows indicate attaching Extended Feet (B) using Screws (S-A).]

STEP 3: Install Power Cord

Install Power Cord (G). Plug the cord into the wall and press the switch on the right side to raise the desktop.

[Diagram description: Shows Power Cord (G) connecting to a wall outlet and the desk. A USB charging port is indicated.]

STEP 4: Mount Keyboard Brackets

Mount Keyboard Brackets (D) to Keyboard Tray (C) using M5x10mm Screws (S-A) and a Phillips screwdriver.

[Diagram description: Shows Keyboard Brackets (D) being attached to Keyboard Tray (C) with Screws (S-A).]

STEP 5: Attach Keyboard Tray

Hang assembled keyboard tray onto pre-installed knobs, and tighten knobs to secure.

NOTE: Make sure Keyboard Brackets (D) are curving towards the user, not towards the inside of the desk.

[Diagram description: Shows the assembled keyboard tray being attached to the desk via knobs. An arrow indicates the correct orientation of the brackets.]

STEP 6: Place Items on Desk

Place monitor, laptop and other items on desk surface.

[Diagram description: Shows a typical desk setup with a monitor and laptop on the assembled desk riser.]

STEP 7: Manage Cables with Clip

Attach Cable Clip (E) to the underside of Desktop (A) to manage cables.

[Diagram description: Shows Cable Clip (E) being attached to the underside of Desktop (A).]

STEP 8: Final Cable Management

Manage cables using Cable Ties (F).

[Diagram description: Shows cables being managed with Cable Ties (F) attached to the desk structure.]

Cautions During Use

• Keep monitor and laptop base fully on the desktop. [Diagram description: Shows a desk riser with items correctly placed fully on the surface.]
• Follow the cable routing instructions to avoid the potential to pinch cables. [Diagram description: Shows correct cable routing to prevent pinching.]
• Leave enough slack in cable to allow for full range of vertical motion (15" / 38 cm). [Diagram description: Shows cables with sufficient slack for movement.]
• Raise desktop slowly to keep items stable. [Diagram description: Shows a desk riser moving upwards slowly.]

Failure to follow these instructions may result in property damage and/or personal injury.

Support and Contact Information

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Last Updated: 02/23/2023 REV1

Support is available Monday - Friday 7:00am - 7:00pm CST. Our dedicated support team can offer immediate assistance with rapid response times. If any parts are received damaged or defective, please contact VIVO. We are happy to replace parts to ensure you have a fully functioning product.

• Phone: 309-278-5303 (Average Resolution Time within office hours: 5M 4S)
• Website: www.vivo-us.com (Chat live with an agent!) (Average Resolution Time within office hours: < 15 M)
• Email: help@vivo-us.com (Average Response Time within office hours: 1HR 8M)
  • 23% within < 15m
  • 38% within < 30m
  • 61% within < 1hr
  • 83% within < 2hr
  • 92% within < 3hr

For more VIVO products, check out our website at: www.vivo-us.com