Samsung Simple User Guide

Contact SAMSUNG Support

If you have any questions relating to Samsung products, please contact the SAMSUNG customer care center via https://www.samsung.com/tr/support/#contact. Samsung Service Centre Website: 444 77 11 | www.samsung.com/tr/support

Before Reading This Simple User Guide

This TV comes with this Simple User Guide and an embedded User guide. Access the embedded guide by navigating: ◀️ (left directional button) > Settings > Support > Open User guide.

Warning! Important Safety Instructions

Please read the Safety Instructions before using your TV. Refer to the table below for an explanation of symbols which may be on your Samsung product.

Power Safety Precautions

• Do not overload wall outlets, extension cords, or adapters beyond their voltage and capacity. It may cause fire or electric shock. Refer to the power specifications section of the manual or the power supply label on the product for voltage and amperage information.
• Power-supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at the plug end, at wall outlets, and at the point where they exit from the appliance.
• Never insert anything metallic into the open parts of this apparatus. This may cause electric shock.
• To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this apparatus.
• Be sure to plug in the power cord until it is firmly seated. When unplugging the power cord from a wall outlet, always pull on the power cord's plug. Never unplug it by pulling on the power cord. Do not touch the power cord with wet hands.
• If this apparatus does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an authorised dealer or Samsung service centre.
• To protect this apparatus from a lightning storm, or to leave it unattended and unused for a long time, be sure to unplug it from the wall outlet and disconnect the antenna or cable system. Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cord to generate sparks and heat or by causing the insulation to deteriorate.
• Use only a properly grounded plug and wall outlet. An improper ground may cause electric shock or equipment damage. (Class l Equipment only.)
• To turn off this apparatus completely, disconnect it from the wall outlet. To ensure you can unplug this apparatus quickly if necessary, make sure that the wall outlet and power plug are readily accessible.

Installation Safety Precautions

• Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.
• Do not place vessels (vases etc.) containing water on this apparatus, as this can result in a fire or electric shock.
• Do not expose this apparatus to rain or moisture.
• Do not expose this apparatus to dripping or splashing.

Wall Mounting Precautions

If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. If it is not correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and serious damage to the TV.

• To order the Samsung wall mount kit, contact Samsung service centre.
• Samsung is not responsible for any damage to the product or injury to yourself or others if you choose to install the wall mount on your own.
• Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or when the consumer fails to follow the product installation instructions.
• You can install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, contact your nearest dealer for additional information. If you install the TV on a ceiling or slanted wall, it may fall and result in severe personal injury.
• When installing a wall mount kit, we recommend you fasten all four VESA screws.
• If you want to install a wall mount kit that attaches to the wall using two top screws only, be sure to use a Samsung wall mount kit that supports this type of installation. (You may not be able to purchase this type of wall mount kit, depending on the geographical area.)
• Do not mount the TV at more than a 15 degree tilt.
• Standard dimensions for wall mount kits are shown in the table on the Unpacking and Installation Guide.
• Do not install your wall mount kit while your TV is turned on. This may result in personal injury from electric shock.
• Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set.
• For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications.
• Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents.
• Always have two people mount the TV onto a wall. For 82 inch or larger models, have four people mount the TV onto a wall.

Providing Proper Ventilation for Your TV

When you install your TV and One Connect Box, maintain a distance of at least 10 cm between the TV and One Connect Box with other objects (walls, cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem with the product caused by an increase in its internal temperature.

Using Samsung Parts

When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung only. Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by the product falling.

General Safety Precautions

• Always educate about the dangers of climbing on furniture to reach the television set or its controls.
• Always route cords and cables connected to your television so they cannot be tripped over, pulled or grabbed.
• Never place a television set in an unstable location.
• Never place the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
• Never place the television set on cloth or other materials that may be located between the television set and supporting furniture.
• Never place items that might tempt to climb, such as toys and remote controls, on the top of the television or furniture on which the television is placed.
• If the existing television set is going to be retained and relocated, the same considerations as above should be applied.
• When you have to relocate or lift the TV for replacement or cleaning, be sure not to pull out the stand.

Preventing the TV from Falling

Use a wall-anchor (not supplied). 1. Using the appropriate screws, firmly fasten a set of brackets to the wall. Confirm that the screws are firmly attached to the wall. You may need additional material such as wall anchors depending on the type of wall. 2. Using the appropriately sized screws, firmly fasten a set of brackets to the TV. For the screw specifications, refer to the standard screw part in the table on the Unpacking and Installation Guide. 3. Connect the brackets fixed to the TV and the brackets fixed to the wall with a durable, heavy-duty string, and then tie the string tightly. Install the TV near the wall so that it does not fall backwards. Connect the string so that the brackets fixed to the wall are at the same height as or lower than the brackets fixed to the TV.

Operation Precautions

• This apparatus uses batteries. In your community, there might be environmental regulations that require you to dispose of these batteries properly. Please contact your local authorities for disposal or recycling information.
• Store the accessories (remote control, batteries, or etc.) in a location safely out of the reach.
• Do not drop or strike the product. If the product is damaged, disconnect the power cord and contact a Samsung service centre.
• Do not dispose of remote control or batteries in a fire.
• Do not short-circuit, disassemble, or overheat the batteries.
• CAUTION: There is danger of an explosion if you replace the batteries used in the remote with the wrong type of battery. Replace only with the same or equivalent type.
• WARNING: TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES AND OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.

Caring for the TV

• To clean this apparatus, unplug the power cord from the wall outlet and wipe the product with a soft, dry cloth. Do not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, aerial fresheners, lubricants, or detergents. These chemicals can damage the appearance of the TV or erase the printing on the product.
• The exterior and screen of the TV can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches.
• Do not spray water or any liquid directly onto the TV. Any liquid that goes into the product may cause a failure, fire, or electric shock.

Decreasing Power Consumption

When you shut the TV off, it enters Standby mode. In Standby mode, it continues to draw a small amount of power. To decrease power consumption, unplug the power cord when you don't intend to use the TV for a long time.

Connecting the TV to the One Connect Box (One Connect Box Supported Model only)

For more information about how to connect via the One Connect Box, refer to Unpacking and Installation Guide.

• Do not use the One Connect Box in the upside down or upright position.
• Take care not to subject the cable to any of the actions below. The One Connect Cable contains a power circuit.

Cable Handling: Bending ↪️, Twisting ➿, Pulling ➡️, Pressing on ?. Improper handling can lead to electric shock ⚡.

CLASS 1 LASER PRODUCT (The Frame Series only)

• Caution - Invisible laser radiation when open. Do not stare into beam.
• Do not bend the One Connect Cable excessively. Do not cut the cable.
• Do not place heavy objects on the cable.
• Do not disassemble either of the cable connectors.
• Caution - Use of controls, adjustments, or the performance of procedures other than those specified herein may result in hazardous radiation exposure.

Using the One Connect Cable Holder

(QN8**D, QN9**D, S95D Series only) You can use the One Connect cable holder to tidy up the cables while installing the wall mount.

Initial Setup

When you turn on your TV for the first time, it immediately starts the Initial Setup. Follow the instructions displayed on the screen and configure the TV's basic settings to suit your viewing environment.

• You will need a Samsung Account to access our network-based smart services. If you choose not to log in, you will only get a connection to terrestrial TV (applicable to devices with tuners only) and external devices, e.g. via HDMI.
• When installing the 43LS03D model as a wall mount, it can be installed vertically and used. Some features may not support portrait mode or full screen. The initial setup is optimised for landscape mode.

Using the TV Controller

You can turn on the TV with the TV Controller button at the bottom of the TV, and then use the Control menu. The Control menu appears when the TV Controller button is pressed while the TV is On.

• The position and shape of the buttons at the bottom of the TV may differ depending on the model.
• The screen may dim if the protective film on the SAMSUNG logo or the bottom of the TV is not detached. If protective film is attached, remove the film.

Control menu: TV Controller button / Remote control sensor / Microphone switch / *Motion Sensor

TV Controller button / Remote control sensor

Microphone switch

• *In Art mode, the Remote control sensor at the bottom of the TV remains off.
• *: The Frame Series only

How to Turn On and Off the Microphone

You can turn on or off the microphone by using the switch at the bottom or rear bottom of the TV. If the microphone is turned off, all voice and sound features using the microphone are not available.

• This function is supported only in QN8**D/QN9**D/Q7*D/Q8*D/QN8*D/QN9*D/S8*D/S9*D/The Frame Series.
• The position and shape of the microphone switch may differ depending on the model.
• During analysis using data from the microphone, the data is not saved.

Eco Sensor and Screen Brightness

The Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimises the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to ◀️ (left directional button) > Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimisation.

• The eco sensor is located at the bottom of the TV. Do not block the sensor with any object. This can decrease picture brightness.

Troubleshooting

For more information, refer to "Troubleshooting" in the User guide. Navigate: ◀️ (left directional button) > Settings > Support > Open User guide > Troubleshooting.

If none of the troubleshooting tips apply, please visit "www.samsung.com" and click Support or contact the Samsung service centre.

• This panel is made up of sub pixels which require sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.
• To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto update functions on the TV's menu ( ◀️ (left directional button) > Settings > Support > Software Update > Update Now or Auto update).

The TV Won't Turn On

• Make sure that the power cord is securely plugged into the product and the wall outlet.
• Make sure that the wall outlet is working and the remote control sensor at the bottom of the TV is lit and glowing a solid red.
• Try pressing the TV Controller button at the bottom of the TV to make sure that the problem is not with the remote control. If the TV turns on, refer to "The remote control does not work".

The Remote Control Does Not Work

• Check if the remote control sensor at the bottom of the TV blinks when you press the button on the remote control.
• DU7 Series (except for DU77** model): If it does not blink, replace the remote control's batteries. Make sure that the batteries are installed with their poles (+/–) in the correct direction. Alkaline batteries are recommended for longer battery life.
• Other models: When the remote's battery is discharged, charge the battery using the USB charging port (C-type), or turn over the remote to expose the solar cell to light.
• Try pointing the remote directly at the TV from 1.5-1.8 m away.
• If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV. To pair a Samsung Smart Remote, press the [Pair Button 1] and [Pair Button 2] buttons together for 3 seconds.

Specifications and Other Information

Specifications

Notes

• This device is a Class B digital apparatus.
• For information about the power supply, and more information about power consumption, refer to the information on the label attached to the product. On most models, the label is attached to the back of the TV. (On some models, the label is inside the cover terminal.) On One Connect Box models, the label is attached to the bottom of the One Connect Box.
• Typical power consumption is measured according to IEC 62087.
• To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (100/10 Mbps) * Shielded Twisted Pair
• The images and specifications of the Unpacking and Installation Guide may differ from the actual product.

Administration Fees and Repair Disclaimers

An administration fee may be charged in the following situations:

1. An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user manual has not been read).
2. You bring the unit to the Samsung service centre, but it is found that the product has no defect (i.e., where the user manual has not been read). You will be informed of the administration fee amount before a technician visits.

Following the repair by a non-authorised service provider, self-repair or non-professional repair of the product, Samsung is not liable for any damage to the product, any injury or any other product safety issue caused by any attempt to repair the product which does not carefully follow these repair and maintenance instructions. Any damage to the product caused by an attempt to repair the product by any person other than a Samsung certified service provider will not be covered by the warranty.

Energy Labelling Information

To access the energy labelling information of the model:

1. Go to https://www.samsung.com/global/ecodesign_energy
2. Get the model identifier from the energy label of the product and type it in the search box
3. Energy labelling information can be found there.

Declaration of Conformity and RF Information

Hereby, Samsung declares that this radio equipment is in compliance with Directive 2014/53/EU and the relevant UK statutory requirements. The full text of the declaration of conformity is available at the following internet address: http://www.samsung.com (go to Support and enter the model name).

This equipment may be operated in the TÜRKİYE. The 5 GHz and 6 GHz WLAN(Wi-Fi) function of this equipment may only be operated indoors.

RF max transmitter power:

• [QN9**D/QN8**D Series]: 100 mW at 2.4 GHz - 2.4835 GHz, 200 mW at 5.15 GHz - 5.25 GHz & 5.47 GHz - 5.725 GHz, 100 mW at 5.25 GHz - 5.35 GHz, 200 mW at 5.945 GHz - 6.425 GHz.
• [S9*D/S8*D/QN9*D/QN8*D/Q8*D/Q7*D/Q6*D/DU8/DU7 Series]: 100 mW at 2.4 GHz - 2.4835 GHz, 200 mW at 5.15 GHz - 5.25 GHz & 5.47 GHz - 5.725 GHz, 100 mW at 5.25 GHz - 5.35 GHz.
• [The Frame Series]: 100 mW at 2.4 GHz - 2.4835 GHz, 200 mW at 5.15 GHz - 5.25 GHz & 5.47 GHz - 5.725 GHz, 100 mW at 5.25 GHz - 5.35 GHz, 100 mW at 61 GHz - 61.5 GHz.

Correct Disposal of This Product (Waste Electrical & Electronic Equipment)

(Applicable in countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

Correct Disposal of Batteries in This Product

(Applicable in countries with separate collection systems)

This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm to human health or the environment. To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.

The battery incorporated in this product is not user replaceable. For information on its replacement, please contact your service provider. Do not attempt to remove the battery or dispose it in a fire. Do not disassemble, crush, or puncture the battery. If you intend to discard the product, the waste collection site will take the appropriate measures for the recycling and treatment of the product, including the battery.

The type of battery may vary depending on the model.