Gyroor G13 Hoverboard User Manual

Introduction

Thank you for choosing the Gyroor G13 hoverboard. To enjoy the many features of your G13, please read and follow these instructions carefully. Enjoy your ride!

The manufacturer reserves the right to make changes to the product and update this manual at any time. Visit www.gyroorboard.com to download the latest user manual.

For the latest news and updates about the G13 hoverboard, scan the "Gyroorboard" Messenger QR code to get it soon.

Website: www.gyroorboard.com

Re-setting the Hoverboard

If the self-balancing functions of the hoverboard are incorrect, follow these steps to reset:

Place the Hoverboard on a flat, level surface.
Switch OFF the power switch.
Keep the left and right pedals level and aligned.
Push and hold the power switch ON for about 5 seconds until the signal light flashes and an alarm sounds.
After a few seconds of resetting, the signal light and alarm will stop.
Switch OFF the power switch; the reset process is complete.

NOTES:

Make sure the hoverboard's pedals are steady, level, and aligned during the reset process.
If you do not use it for a long time, please charge it occasionally.

For assistance with the hoverboard's self-balancing function, please contact customer service.

CUSTOMER HELPLINE:

E-mail Service: amzboard@hovermove.com

Gyroor has taken great care to ensure this product has reached you in good condition.

Riding Safety

The G13 is a recreational product. Before mastering riding skills, you need to practice. Neither GYRO nor Shenzhen Chitado Technology Co., Ltd is responsible for any injuries or damage caused by a rider's inexperience or failure to follow the instructions in this document.

You can reduce the risk by following all instructions and warnings in this manual, but you cannot eliminate all risks. Remember that whenever you ride the G13, you risk injury or death from loss of control, collisions, and falls.

When entering public spaces, always comply with local laws and regulations. As with other vehicles, faster speeds require longer braking distances. Sudden braking on smooth surfaces could lead to wheel slip, loss of balance, or falls. Be cautious and always keep a safe distance between you and other people or vehicles when riding. Be alert and slow down when entering unfamiliar areas.

Always wear a helmet. Use an approved bicycle or skateboard helmet that fits properly with the chin strap in place and provides protection for the back of your head.

Do not attempt your first ride in any area where you might encounter children, pedestrians, pets, vehicles, bicycles, or other obstacles and potential hazards.

Respect pedestrians by always yielding the right of way. Pass on the left whenever possible. When approaching a pedestrian from the front, stay to the right and slow down. Avoid startling pedestrians. When approaching from behind, announce yourself and slow down to walking speed when passing. Please obey local traffic laws and regulations if the situation is different.

In places without laws and regulations governing self-balancing electric vehicles, comply with the safety guidelines outlined in this manual. Neither GYRO nor Shenzhen Chitado Technology Co., Ltd is responsible for any property damage, personal injury/death, accidents, or legal disputes caused by violations of the safety instructions.

Do not allow anyone to ride your G13 on their own unless they have carefully read this manual and watched the safety video. The safety of new riders is your responsibility. Assist new riders until they are comfortable with the basic operation of the G13. Make sure each new rider wears a helmet and other protective gear.

Before each ride, check for loose fasteners, damaged components, and low tire pressure. If the G13 makes abnormal sounds or signals an alarm, stop riding immediately.

Be alert! Scan both far ahead and in front of your G13. Your eyes are your best tool for safely avoiding obstacles and low traction surfaces (including, but not limited to, wet ground, loose sand, loose gravel, and ice).

WARNING:

Rider must weigh 44-176 lbs (20-80 kg) and should be over 4 ft (121 cm) tall.
Wear an approved helmet and other protective gear to minimize any possible injury.
For a new user, please adjust G13 to child mode by hands.
Always step off from the back of the G13.

General Riding Warnings:

Do not ride at an unsafe speed.
Under no circumstance should you ride on roads with motor vehicles.
People who should not ride the G13 include: anyone under the influence of alcohol or drugs; anyone who suffers from a disease that puts them at risk during strenuous physical activity; anyone with balance or motor skill problems; anyone whose height or weight is outside the stated limits; pregnant women.
Riders under 16 years old should ride under adult supervision.
Comply with local laws and regulations when riding. Do not ride where prohibited.
To ride safely, you must be able to clearly see what is in front of you and be clearly visible to others.
Do not ride in the snow, rain, or on wet, muddy, icy, or slippery roads. Do not ride over obstacles (sand, loose gravel, or sticks) as this could cause loss of balance or traction.
Do not accelerate or decelerate suddenly. Do not accelerate when the G13 tilts back or sounds an alarm. Do not attempt to override the speed limiter.
Do not attempt stunts of any kind.
Always keep both feet on the foot mats.
Maintain contact with the ground at all times. Do not jump or attempt stunts.
Do not ride on low traction surfaces (including wet ground, loose sand, loose gravel, and ice).
Avoid contacting obstacles with the tire/wheel.
When traversing small bumps or uneven terrain, maintain a moderate speed of 2-6 mph (3-10 km/h) and keep your knees bent. Do not go too slow or too fast, as this may cause loss of control and falls.
Watch your head when passing through doorways.
Avoid slopes steeper than 15°. Avoid slopes steeper than 10° when payload is greater than 176 lbs (80 kg).
Do not ride through puddles or other bodies of water. Do not get wet.
Do not ride on public roads, motorways, highways, or streets.
Do not accelerate when the G13 tilts back or sounds an alarm. Do not attempt to override the speed limiter.
Do not accelerate or decelerate abruptly. Do not lean more than 5° or accelerate/decelerate faster than 2.5 mph/s (4 km/h/s).
The G13 is for one rider only. Do not ride double or carry any passengers. Do not carry a child.
Do not ride over holes, curbs, steps, or other obstacles.
Do not rock back and forth or shift your weight abruptly.
For your safety, do not lift the G13 by the fenders when the hoverboard is turned on; you risk pinching or injuring your fingers/hands.

Packing List

When unpacking your G13, please verify that the following items are included in the package:

Charger
User Materials (User Manual)
Mainframe (Hoverboard)

If any components are missing, please contact your dealer/distributor or nearest service center. After verifying all components are present and in good condition, you can assemble your new G13.

Please retain the box and packaging materials in case you need to ship your G13 in the future.

Always power off your G13 and unplug the charge cable before assembling or mounting.

Diagram

Positive View:

Shows the front and top of the hoverboard. Key components labeled include: LED Lamp, Charging Port, ON/OFF Switch, Motor, Stereo Bluetooth Speaker.

Side View:

Shows the side profile of the hoverboard. Key components labeled include: Wheel.

Charging

Do not connect the charger if the charge port or charge cable is wet.

Your G13 is fully charged when the LED on the charger changes from red (charging) to green (trickle charge). Close the rubber cap on the charging port when not charging.

First Ride

There are safety risks when learning to ride the G13. You must read the Safety Instructions and follow the New Rider Tutorial before your first ride.

For your safety, your G13 is not activated at this time and will beep occasionally after Power ON.

New Rider Tutorial:

Go to a large open area and ask a friend to assist you on your first ride. WARNING: Always step off from the back of the G13.
Lightly place one foot on the foot mat, while keeping your other foot on the ground holding your weight. Do not press the steering bar with your leg.
Slowly transfer your weight onto the G13. The unit will beep, indicating it is now in Balance Mode. Slowly step on with your other foot.
Stand with your weight evenly distributed on both feet and relax, looking straight ahead.
Gently lean your body forward and backward to control your movement.
To turn, gently lean left or right against the steering bar.

Maintenance

Cleaning and Storing Your G13

Use a soft, wet cloth to wipe the mainframe clean. Hard-to-remove dirt can be scrubbed with a toothbrush and toothpaste, then cleaned with a soft, wet cloth. Scratches on plastic parts can be polished with extra-fine grit abrasive paper.

NOTE:

Do not wash your G13 with alcohol, gasoline, acetone, or other corrosive/volatile solvents. These substances may damage the appearance and internal structure of your G13.
Do not wash your G13 with a power washer or high-pressure hose.

WARNING: Make sure the G13 is powered OFF, the charging cable is unplugged, and the rubber cap on the charge port is tightly sealed before cleaning; otherwise, you may expose yourself to electric shock or damage the electronic components.

Store your G13 in a cool, dry place. Do not store it outdoors for extended periods. Exposure to sunlight and temperature extremes (both hot and cold) will accelerate the aging process of the plastic components and may reduce battery life.

Battery Pack Maintenance

Do not store or charge the battery at temperatures outside the stated limits (see Specifications). Do not discard or destroy the battery. For more battery information, refer to the sticker on the battery itself, located on the bottom of the G13.

Refer to your local laws and regulations regarding battery recycling and/or disposal.

A well-maintained battery can perform well even after many miles of riding. Charge the battery after each ride and avoid draining the battery completely. When used at room temperature (70°F [22°C]), the battery range and performance are at their best. Using it at temperatures below 32°F (0°C) can decrease range and performance. Typically, at -4°F (-20°C), range can be half that of the same battery at 70°F (22°C). Battery range will recover when the temperature rises. More details are available in the APP.

Typically, a fully charged battery should retain charge for 60-90 days in Standby Mode. Remember to charge the battery after each use. Completely draining the battery may cause permanent damage. Electronics inside the battery record the charge-discharge condition; damage caused by over-discharge or under-discharge will not be covered by the Limited Warranty.

WARNING: Do not attempt to disassemble the battery. Risk of fire. No user-serviceable parts.

WARNING: Do not ride when the ambient temperature is outside the machine operation temperature (see Specifications), because low/high temperature will limit the maximum power/torque. Doing so could cause personal injury or property damage due to slips or falls.

Specifications

Parameter	Specification
Dimensions (Unit)	25x8.9x9.3 in (630x225x235 mm)
Payload	44-176 lbs (20-80 kg)
Weight (Net)	Approx. 12.6 lbs (5.7 kg)
Recommended Age (Rider)	6+ years old. See the weight limit.
Required Height	Over 4 ft (121 cm) tall
Max. Speed	Approx. 7.75 miles (6-12 km/h) (Top speed varies to adapt different riding manners and remains. Top speed will reduce when remaining battery life drops.)
Typical Range	Approx. 3.75-7.75 miles (6-12 km)
Traversable Terrain	Pavement, packed dirt, slopes < 10°, obstacles < 0.4 in (1 cm), gaps < 1.2 in (3 cm)
Operating Temperature	14-104°F (-10-40°C)
Storage Temperature	-4-122°F (-20-50°C)
Max. Storage Time	Approx. 60 days (100% power), Approx. 20 days (30% power)
IP Rating (Mainframe)	IP54
Charge Time	Approx. 2 hours
Battery (Nominal Voltage)	37 VDC
(Max. Charging Voltage)	42 VDC
(Charging Temperature)	32-104°F (0-40°C)
(Nominal Capacity)	72 Wh
(Battery Management System)	Over-voltage, under-voltage, short circuit, and over-heating protection. Auto-sleep and auto-wake.
Motors (Nominal Power)	250W x 2
(Charging Temperature)	32-104°F (0-40°C)

Calibration and Alarms

Calibration

When in Balance Mode, if the G13 moves forward or backward on its own on flat ground, it needs to be calibrated. If the problem persists, please contact after-sales service.

To Calibrate the Swift G13:

Confirm that the hoverboard is in the OFF state and keep both sides of the pedals parallel to the horizontal plane.
Make sure the hoverboard is turned OFF, press and hold the power switch for 5 seconds and then release it.
When you hear a sound, the system starts to calibrate. The red light (running indicator and left turn indicator) flashes 3 times. Wait until the red light is on; the system calibration is complete. You can cycle power (turn off and on again) to finish.

Self-balance

Manual adjustment: Place the hoverboard horizontally. Make sure the G13 is turned ON, press the power switch for about 6 seconds until you hear a beep, then restart the hoverboard. The adjustment is complete.

Alarm

Overheating: Riding for an extended period can increase the internal temperature of your G13 in excess of 122°F (50° C). If this happens, the glow lights will flash red, an alarm will sound, and your G13 will not be able to charge. Step off the G13, power it off, and give it time to cool down to a normal operating temperature.
Speeding: Riding at excessive speeds will cause a speed alarm. Please note the speed you set in the app.
Other alarms: For any other alarms, try restarting your G13. If the problem persists, please contact after-sales service.

Certification

This product has been tested and passed ANSI/CAN/UL-2272.

The battery complies with UN/DOT 38.3.

Electromagnetic Compatibility Directive & Low-Voltage Directive: Shenzhen Chitado Technology Co., Ltd declares that the equipment listed in this section is in compliance with the essential requirements and other relevant provisions of Directives 2014/30/EU & 2014/35/EU.

Trademark and Legal Statement

G13 is a patent of Shenzhen Chitado Technology Co., Ltd and is licensed to GYRO for sale. The G13 is covered by relevant patents. For patent information, go to http://www.gyroorboard.com.

Gyroor has attempted to include descriptions and instructions for all functions of the G13 at the time of printing. However, your G13 may differ slightly from the one shown in this document. Please note that there are multiple G13 models with different functions, and some functions mentioned herein may not be applicable to your unit.

Warranty

Please keep the proof of purchase (e.g., receipt) to ensure your limited warranty.

Limited warranty:

1 year for the vehicle, except battery or other consumables.
6 months for the battery.

The warranty will be invalid under the following conditions:

Opening up the vehicle by an unlicensed person.
Receipt is not in accordance with the vehicle.
Inappropriate handling/use/maintenance of the vehicle.
Non-compliance with the points from the manual.
Damage on hoverboard by inappropriate handling or use.
Damage on hoverboard by inappropriate modification or repairs.
Damage on hoverboard by inappropriate storage.
Damage on vehicle caused by accident.
Hoverboard surface damages.
Hoverboard damage or malfunction caused by riding in the rain or soaking in water.

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