Gyroor G5 Hoverboard User Manual

1. Riding Safety

The G5 is a recreational product. Practice is required before mastering riding skills. Gyroor Technology Co., Ltd and Shenzhen Chitado Technology Co., Ltd are not responsible for injuries or damage due to inexperience or failure to follow instructions.

Always reduce risks by following all instructions and warnings. Risks include loss of control, collisions, and falls. Comply with local laws and regulations in public spaces. Maintain safe distances and slow down in unfamiliar areas.

Always wear an approved helmet that fits properly. Do not attempt your first ride in areas with potential hazards like children, pedestrians, or vehicles.

Respect pedestrians by yielding the right of way and passing on the left. Announce yourself when approaching from behind and slow to walking speed. Obey local traffic laws.

In areas without specific regulations for self-balancing electric vehicles, follow the safety guidelines in this manual. Gyroor Technology (CHINA) Co., Ltd and Shenzhen Chitado Technology Co., Ltd are not liable for damages or disputes caused by violations of safety instructions.

Ensure new riders have read the manual and watched the safety video. Assist new riders until they are comfortable, and ensure they wear helmets and protective gear.

Before each ride, check for loose fasteners, damaged components, and tire pressure. Stop riding if the G5 makes abnormal sounds or signals an alarm. Diagnose issues using the Gyroor scooter app or contact your dealer.

Be alert and scan ahead. Your eyes are crucial for avoiding obstacles and low traction surfaces like wet ground, sand, gravel, or ice.

To reduce injury risk, follow all "CAUTION" and "WARNING" notices. Do not ride at unsafe speeds or on roads with motor vehicles. Recommended rider age is 6+ years.

Prohibited Riders:

• Individuals under the influence of alcohol or drugs.
• Those with diseases that pose risks during strenuous physical activity.
• Individuals with balance or motor skill issues.
• Riders outside the specified height or weight limits (see Specifications).
• Pregnant women.

Riders under 16 years old require adult supervision. Comply with local laws and regulations. Ensure clear visibility of surroundings and yourself.

Do not ride in snow, rain, or on wet, muddy, icy, or slippery surfaces. Avoid obstacles like sand, loose gravel, or sticks, as they can cause loss of balance or traction.

Do not accelerate or decelerate suddenly. Avoid accelerating when the G5 tilts back or alarms. Do not attempt to override the speed limiter.

Do not attempt to charge if the charger or power outlet is wet. Use a surge protector for charging. Only use the Gyroor supplied charger.

Use only Gyroor approved parts and accessories. Do not modify the G5, as this can lead to injury, damage, or void the warranty.

Do not sit on the steering bar, as this can cause serious injury or damage.

2. Packing List

Verify all items are included upon unpacking:

• Charger
• Mainframe
• User Materials (User Manual, Welcome Card)

If any components are missing, contact your dealer or service center. Retain the box and packaging for future shipping needs. Always power off and unplug the charger before assembly or mounting.

3. Diagram

Positive View: Shows the front/top of the hoverboard, indicating the LED Lamp, Stereo Bluetooth Speaker, and Charging Port.

Side View: Shows the side of the hoverboard, indicating the LED Lamp, ON/OFF Switch, Wheel, and Motor.

4. Charging

Do not connect the charger if the charge port or cable is wet. The G5 is fully charged when the charger's LED changes from red (charging) to green (trickle charge). Close the rubber cap when not charging.

5. First Ride

Riding the G5 involves safety risks. Read the Safety Instructions and follow the New Rider Tutorial in the App before your first ride.

For safety, the G5 is not activated at this time and will beep occasionally after powering on. Download the "Gyroor scooter" app from the app store or Google Play.

6. Learning to Ride

WARNING: Rider must weigh 44-220 lbs (20-120 kg) and be over 4ft (121cm) tall. Wear an approved helmet and protective gear.

For new users, adjust the G5 to child mode via the app or manually.

1. Go to a large, open area and ask a friend for assistance. WARNING: Always step off from the back of the G5.
2. Lightly place one foot on the foot mat, keeping the other foot on the ground for balance. Do not press the steering bar with your leg.
3. Slowly transfer your weight onto the G5. The unit will beep, indicating it is in Balance Mode. Slowly step on with your other foot.
4. Stand with weight evenly distributed on both feet, relaxed, and looking straight ahead.
5. Gently lean your body forward and backward to control movement.
6. To turn, gently lean left or right against the steering bar.

7. Warnings

Understand all Warnings and Safe Riding instructions before riding. Failure to comply can result in death or serious injury due to loss of balance, traction, control, collisions, or falls.

• Avoid contacting obstacles with the tire/wheel.
• When traversing small bumps or uneven terrain, maintain a moderate speed (2-6 mph / 3-10 km/h) and keep knees bent. Avoid riding too slow or too fast, which can lead to loss of control.
• Do not ride on public roads, motorways, highways, or streets.
• Do not accelerate when the G5 tilts back or sounds an alarm. Do not attempt to override the speed limiter.
• Do not accelerate or decelerate abruptly. Limit lean angles to 5° and acceleration/deceleration to 2.5 mph/s (4 km/h/s).
• Watch your head when passing through doorways.
• Avoid slopes steeper than 15°. For payloads over 176 lbs (80 kg), avoid slopes steeper than 10°.
• Do not ride through puddles or other bodies of water. Keep the G5 dry.
• The G5 is for one rider only. Do not ride with passengers or children.
• Do not ride over holes, curbs, steps, or other obstacles.
• Do not rock back and forth or shift weight abruptly.
• Do not attempt stunts. Always keep both feet on the foot mats.
• Maintain contact with the ground at all times. Do not jump or attempt stunts.
• Do not ride on low traction surfaces like wet ground, loose sand, loose gravel, or ice.
• For safety, do not lift the G5 by the fenders when it is turned on, as this can pinch or injure fingers/hands.

8. Maintenance

Cleaning and Storing Your G5

Use a soft, wet cloth to wipe the mainframe clean. For stubborn dirt, use a toothbrush with toothpaste, then clean with a soft, wet cloth. Scratches on plastic parts can be polished with extra-fine grit abrasive paper.

NOTE: Do not use alcohol, gasoline, acetone, or other corrosive solvents. Do not use a power washer or high-pressure hose.

WARNING: Ensure the G5 is powered OFF, the charging cable is unplugged, and the charge port rubber cap is sealed before cleaning to prevent electric shock or component damage.

Store your G5 in a cool, dry place, away from direct sunlight and extreme temperatures, which can accelerate aging and reduce battery life.

Battery Pack Maintenance

Do not store or charge the battery outside the specified temperature limits. Do not discard or destroy the battery. Refer to the sticker on the battery for more information. Follow local laws for battery recycling.

A well-maintained battery offers better performance. Charge after each ride and avoid complete draining. Battery performance is optimal at 70°F (22°C) and decreases in colder temperatures. Range can recover when temperatures rise. More details are available in the app.

NOTE: A fully charged battery retains charge for 60-90 days in standby. Charging after each use is recommended. Complete battery draining can cause permanent damage, which is not covered by the Limited Warranty.

WARNING: Do not attempt to disassemble the battery; risk of fire. No user-serviceable parts.

WARNING: Do not ride when ambient temperature is outside the machine's operating temperature range, as this can limit power/torque and lead to personal injury or property damage.

9. Specifications

10. Calibration and Alarms

Calibration

If the G5 moves forward or backward on its own on flat ground, it needs calibration. Contact after-sales service if the problem persists.

To Calibrate the Swift G5:

1. Ensure the hoverboard is OFF and pedals are parallel to the horizontal plane.
2. Press and hold the power switch for 5 seconds, then release.
3. When a sound is heard, calibration begins; the red light will flash 3 times.
4. Wait until the red light is solid; calibration is complete. You can cycle power on/off.

Self-balance

App Adjustment: Convert between self-balance and non-self-balance modes in the app.

Manual Adjustment: Place the hoverboard horizontally. Ensure it's ON, press the power switch for ~6 seconds until a beep is heard, then restart. Adjustment is complete.

Child mode / Adult mode

App Adjustment: Convert between adult and child modes in the app.

Manual Adjustment: Stand the G5 upright. Press and hold the power button for ~6 seconds until a beep is heard, then restart the hoverboard. Child mode switching is complete.

Alarm

• Overheating: Riding for extended periods can increase internal temperature above 122°F (50°C). The glow lights will flash red, an alarm will sound, and charging will be disabled. Power off the G5 and allow it to cool.
• Speeding: Riding at excessive speeds can trigger a lift alarm. Note the speed set in the app.
• Other Alarms: Try restarting the G5. If the problem persists, contact after-sales service.

11. About app

The Gyroor app allows control and monitoring of your hoverboard.

• Home: Displays speed, battery status, and main controls.
• Bluetooth Connection: Connects the app to the hoverboard via Bluetooth. Search for "Gyroor" to connect.
• Analysis and Warning: Shows diagnostic information and warnings.
• Color Adjustment: Allows changing the color of the hoverboard's LED lights.
• Settings: Access model adjustment, speed control, and other settings.

Key App Functions:

• Click the Bluetooth icon to open Bluetooth and link.
• View hoverboard speed.
• Check battery status.
• Access switch and warning pages.
• Change light colors.
• Adjust model and speed settings.
• Search for the hoverboard's Bluetooth.
• Control the power switch.
• Enable warning for temporary stops.
• Use Fault Analyse to troubleshoot problems.
• Control light colors.

12. Certification

This product has been tested and passed ANSI/CAN/UL-2272.

The battery complies with UN/DOT 38.3.

Shenzhen Chitado Technology Co., Ltd declares that this equipment complies with the essential requirements and relevant provisions of Directives 2014/30/EU & 2014/35/EU (Electromagnetic Compatibility Directive & Low-Voltage Directive).

13. Trademark and Legal Statement

GYROOR and Gyroor swift G5 are trademarks of Shenzhen Chitado Technology Co., Ltd, registered in China and other countries. All rights are reserved by the respective owners.

The G5 is covered by relevant patents. For patent information, visit http://www.gyroorboard.com.

This manual attempts to include all functions at the time of printing. Your G5 may differ slightly. Multiple G5 models exist with different functions. The manufacturer reserves the right to change design and functionality without prior notice. ©2019 Shenzhen Chitado Technology Co., Ltd. All rights reserved.

14. Warranty

Keep your proof of purchase (receipt) for your limited warranty.

Limited Warranty:

• 1 year for the vehicle (excluding battery and consumables).
• 6 months for the battery.

Warranty Invalid Conditions:

• Vehicle opened by an unlicensed person.
• Receipt not matching the vehicle.
• Inappropriate handling, use, or maintenance.
• Non-compliance with manual instructions.

Damages Not Covered by Warranty:

• Damage from inappropriate handling or use.
• Damage from inappropriate modification or repairs.
• Damage from inappropriate storage.
• Damage caused by accidents.
• Surface damages.
• Damage or malfunction caused by riding in the rain or water immersion.

15. Contact

For issues related to riding, maintenance, safety, or errors, contact Gyroor:

• Email Sales: hello@gyroorboard.com
• Email Service: support@gyroorboard.com, service@gyroor.com
• Facebook: @Gyroor
• Instagram: gyroor
• Website: www.gyroorboard.com

Have your order number ready when contacting Gyroor.

17. FAQ

Gyroor is not responsible for damage caused by unreasonable use. Please watch Gyroor's instructional video before use: https://gyroorboard.com/pages/review

1. How to download app? Download "Gyroor" from the App Store or Google Play.
2. How to connect app and Bluetooth speaker? For the app: Register with your email and set a password. Log in, click the Bluetooth icon, scan for "Gyroor", and connect. For the Bluetooth speaker: Open phone Bluetooth settings, search for "Wheel-music", and connect.
3. Cannot find Bluetooth for app or speaker? The T580 supports app and Bluetooth speaker functions. If Bluetooth is not found, restart the hoverboard or phone. If connection fails, try a different smartphone.
4. Cannot connect app/Bluetooth? Restart the G5 or phone. If connection still fails, try a different smartphone. Contact Gyroor customer service if needed.
5. Suggestions for a new user? Subscribe to Gyroorboard Facebook for teaching videos. Practice on flat ground and use child mode. Step on one foot at a time. Use outer edges for stability if needed. Have someone or something to hold onto. Step off backward. Tilt feet forward to go straight, backward to go backward. Tilt right foot to turn left, left foot to turn right. Move the board back and forth for tighter spaces. Stay confident and relaxed. Have fun!
6. Hoverboard is shaking? Shaking may indicate insufficient rider weight. Adjust to child mode via the app or manually. (Manual: Turn on G5, press power button for ~6 seconds until beep, restart. Child mode switching complete.)
7. Wheel speed difference / Fluctuating turns / Uneven pedals? The hoverboard may be losing balance. Calibrate it: Ensure hoverboard is OFF, pedals parallel. Press and hold power switch for 5 seconds, then release. Wait for the solid red light indicating calibration is complete.
8. Can I disable self-balance? Yes, adjust via the Gyroor app or manually. (Manual: Place hoverboard horizontally, turn ON, press power switch for ~6 seconds until beep, restart to complete mode switch.)
9. G5 shakes heavily when stopping? This is due to strong power when stopping suddenly. Adjust to child mode to reduce shaking. Avoid sudden stops.
10. What to do if there are problems with my G5? Contact Gyroor customer service via Facebook (@Gyroor) or email (support@gyroorboard.com, service@gyroor.com) with a video of the problem and your order number. Gyroor will help resolve it.