Shark Steam Pickup SD200

Owner's Guide and Safety Instructions

IMPORTANT SAFETY INSTRUCTIONS – FOR HOUSEHOLD USE ONLY

SAVE THESE INSTRUCTIONS.

READ ALL INSTRUCTIONS BEFORE USING THIS CLEANER.

This appliance has a polarized plug (one blade is wider than the other). As a safety feature, this plug will fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT attempt to defeat this safety feature. It is not recommended to use an extension cord with this product.

WARNING: To reduce the risk of fire, electric shock, or injury:

GENERAL WARNINGS: WHEN USING YOUR SHARK® STEAM PICKUP, BASIC SAFETY PRECAUTIONS SHOULD ALWAYS BE FOLLOWED, INCLUDING THE FOLLOWING:

  1. WARNING: Danger of Scalding. The steam emitted from the Steam Pickup is very hot and may cause scalding. Please use caution when using the Steam Pickup.
  2. DO NOT leave the Steam Pickup unattended when plugged in. ALWAYS unplug the power cord from the electrical outlet when not in use and before servicing.
  3. DO NOT use with damaged cord or plug. If Steam Pickup is not working as it should or has been dropped, damaged, left outdoors, or dropped into water, return it to SharkNinja Operating LLC for examination and repair. Incorrect reassembly or repair can cause a risk of electrical shock or injury when used.
  4. To protect against a risk of electric shock, DO NOT immerse the Steam Pickup in water or any other liquids.
  5. DO NOT handle the plug or Steam Pickup with wet hands or operate it without wearing shoes.
  6. DO NOT pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners.
  7. DO NOT run Steam Pickup over cord. Keep cord away from heated surfaces.
  8. Unplug before servicing.
  9. ALWAYS make sure the Steam Pickup is UNPLUGGED when not in use.
  10. NEVER fill the Steam Pickup or attach the mop head when the Steam Pickup is plugged into an electrical outlet. Unplug from the electrical outlet and allow to cool before you fill the mop, or attach or remove the head.
  11. When cleaning the exterior of the Steam Pickup, unplug the power cord from the electrical outlet and clean the Steam Pickup with a dry or damp cloth. DO NOT pour water or use alcohol, benzene, or paint thinner on the Steam Pickup.
  12. To avoid circuit overload, DO NOT operate another appliance on the same socket (circuit).
  13. To avoid scalding injuries, ALWAYS unplug and allow the Steam Pickup to cool before removing tanks/brushroll.

USE WARNINGS

  1. When in use, NEVER turn the Steam Pickup on its side.
  2. Use the system only for its intended use.
  3. DO NOT use for space-heating purposes.
  4. DO NOT use outdoors.
  5. DO NOT allow the Steam Pickup to be used by children. Close attention is necessary when used near children, pets, or plants.
  6. Use only as described in this Owner's Guide.
  7. Use only manufacturer's recommended accessories.
  8. DO NOT put any objects into the steam nozzle openings.
  9. DO NOT put hands or feet under the steam. It gets very hot.
  10. Use ONLY on flat, horizontal surfaces. DO NOT use on walls, counters, or windows.
  11. DO NOT use on leather, wax-polished furniture, synthetic fabrics, velvet, or other delicate, steam-sensitive materials.
  12. DO NOT add cleaning solutions, scented perfumes, oils, or any other chemicals to the water used in the Steam Pickup as this may damage it or make it unsafe for use. If you live in a hard-water area, we recommend using distilled water in your Steam Pickup.
  13. You can release the brushroll after you have unplugged the Steam Pickup and allowed it to cool.
  14. Extreme caution should be exercised when using the Steam Pickup to clean stairs.
  15. NEVER use Steam Pickup without the brushroll or debris tank attached.
  16. Keep your work area well lit.
  17. Store Steam Pickup indoors in a cool, dry place.
  18. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
  19. DO NOT carry the Steam Pickup while in use.
  20. The steam emitted from the Steam Pickup is very hot and may cause scalding. Please use caution when using the Steam Pickup.
  21. DO NOT use on unsealed wood or unglazed ceramic floors. On surfaces that have been treated with wax and on some unwaxed floors, the sheen may be removed by the heat and steam action.
  22. ALWAYS test an isolated area of the surface to be cleaned before proceeding. We also recommend that you check the use and care instructions from the floor manufacturer.
  23. DO NOT scrub any one area for an extended period.
  24. DO NOT use the Steam Pickup without the brushroll and adding water to the water tank. When you use the Steam Pickup for the first time, it might take longer than the normal seconds to start steaming.
  25. To prolong the life of your Steam Pickup, we recommend using distilled water. Add ONLY water to the tank. Chemicals or cleaning solutions (including vinegar) may damage the Steam Pickup and could be unsafe for you and your family.
  26. The liquid or steam must not be directed towards equipment containing electrical components, such as the interior of ovens. container. Dispose of contents/container with a licensed waste disposal site in accordance with the requirements of the local waste disposal authority.
  27. DO NOT use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
  28. Use only identical replacement parts. Only use parts designated for this product.
  29. DO NOT allow to be used as a toy.
  30. Keep Steam Pickup away from children.
  31. Keep the appliance out of reach of children when it is energized or cooling down.

WHAT'S INCLUDED

The following accessories may be included with your unit. Not all accessories come with all units and may vary by model. Please visit www.sharkclean.com for more details.

  • A Handle
  • B Pole
  • C Power Cord
  • D Mode Select Button
  • E Wand Release Button
  • F Clean Water Tank
  • G Debris Tank
  • H Nozzle Cover
  • I Brushroll
  • J Storage Dock

[Visual Description: A diagram shows the various parts of the Shark Steam Pickup laid out, labeled A through J.]

ASSEMBLY

[Visual Description: Three numbered steps illustrate the assembly process.]

  1. Align the Pole (B) with the opening in the Main Body and insert firmly until it clicks into place.
  2. Place the Steam Pickup on the floor near a wall outlet and plug in the cord (C). The LEDs on the main body will illuminate when plugged in.
  3. Make sure all parts are securely clicked into place.

Note: To detach the handle (A), press the release button on the back of the unit and lift off the handle.

STEAM MODES

The Shark Steam Pickup has 2 unique Steam Control settings so that you can select the ideal amount of steam to use for each cleaning task.

STEAM LEVEL

[Visual Description: A graphic shows three indicator lights for STEAM LEVEL: NORMAL, LIGHT, and STANDBY.]

SETTINGRECOMMENDED USAGE
NORMALBasic, everyday cleaning. Cleaning large areas. Cleaning moderate and heavy-traffic areas.
LIGHTCleaning delicate surfaces. Light cleaning and dusting. Loosening and lifting light dirt.
STANDBYOnce plugged in, the Steam Pickup will be in Standby mode and all 2 steam level lights will blink. Press the Mode Button (D) to select Light or Normal level, then wait 20 seconds to allow steam to release.

Note: The unit will not produce steam until it is powered on and the handle is tilted down.

PRODUCT USE

[Visual Description: Two numbered steps illustrate preparing the unit for use.]

PREPARING TO USE

  1. Pull out the Clean Water Tank (F) and unscrew the cap.
  2. Fill tank with water to the MAX FILL line. Only use with water. DO NOT use any cleaning solution.
  3. Screw on the cap. Reinstall the Clean Water Tank (F) into the unit until it clicks securely into place.

USING YOUR STEAM PICKUP

[Visual Description: Two numbered steps illustrate starting the cleaning process.]

  1. Press the Mode Select button (D) to select a steam setting.
  2. Tilt the handle down to activate the brushroll (I) and start cleaning.

Note: Without sufficient water supply in the tank, steam will not be generated.

CLEANING TIPS

Floor TypesDescription
Dry DebrisOnly use on sealed hard floors such as laminate, tile, hardwood, vinyl, stone, and marble. Run the floor nozzle slowly over the debris several times, then hold it in place over the mess with the brushroll running until the debris is completely removed.
Wet Debris + SpillsSlowly run the nozzle over wet messes. Repeat until the wet mess is picked up.
Stain CleaningYou may have to pause the floor nozzle in place over some stains to saturate them with steam in order to remove them. Dry stains: Pause the floor nozzle over the stain for 5 seconds, then run the nozzle slowly over the stain with repeated passes until the stain is gone. Sticky or thick stains: Pause the floor nozzle over the stain for 10 seconds, then run the nozzle over the stain repeatedly until it is removed.
MoppingRun the nozzle over the floor as with a standard Steam Pickup.
Sanitize Floors1. Select LIGHT and NORMAL steam mode and wait at least 20 seconds for the unit to begin producing steam. 2. To ready the unit for sanitization, start mopping with a forward and backward motion on an appropriate sealed hard floor surface for three minutes. 3. Move the Steam Pickup slowly and evenly over the area to be sanitized. Slowly repeat for 15 strokes, making sure to cover the entire area.
Sanitization studies were conducted under controlled test conditions. Be certain to follow all directions for use carefully to fully sanitize in LIGHT and NORMAL mode. Successful sanitization results have been demonstrated in laboratory studies performed using the following species of bacteria: Pseudomonas aeruginosa, Staphylococcus aureus, Escherichia coli, Salmonella enterica (typhi), and Klebsiella pneumoniae.

Note: When edge cleaning, use the left and right sides of the floor nozzle for maximum pickup.

MAINTAINING YOUR STEAM PICKUP

[Visual Description: Six numbered steps illustrate the maintenance and cleaning process.]

  1. Remove the Nozzle Cover (H): Press both tabs and lift off the cover.
  2. Hold the cover over a sink or trash bin, then carefully turn it over to dump out waste. Pull back the Debris Plate to clean off any remaining liquid and debris.
  3. Remove the Brushroll (I) and Debris Tank (G): Grip the side tab and lift out the brushroll, then remove the debris tank by pulling up on the handle.
  4. First, dump out solid waste (fig. 1), then open the pull tab and pour out liquid waste (fig. 2).
  5. Wipe the inside of the nozzle clean of any leftover debris. Rinse off any leftover debris with tap water.
  6. Insert all parts securely back into unit. Make sure debris tank (G), brushroll (I), and nozzle cover (H) all click securely into place.

NOTE: These parts are NOT dishwasher safe.

ERROR MESSAGES

[Visual Description: A table shows different error message indicators and their meanings.]

ERROR MESSAGEINDICATOR LIGHTS
LIQUID HOLDER FULLAll lights blinking WHITE and RED
COVER NOT ATTACHEDAlternating blinking WHITE and RED
BRUSHROLL JAMSOLID RED (No Blinking)

CHECKING FOR BLOCKAGES

If you run over a hard or sharp object or notice a noise change while using your unit, check for blockages or objects caught in the brushroll, nozzle chamber, or debris tank.

  1. Turn off the power.
  2. Remove the brushroll cover, brushroll, and debris tank.
  3. Check the openings and remove all debris.
  4. When finished, reinstall the brushroll and the debris tank.

TROUBLESHOOTING

PROBLEMPOSSIBLE REASONS AND SOLUTIONS
The unit isn't producing any steam.The Steam Pickup should be securely plugged into an electrical outlet. Check your fuse or circuit breaker or try a different outlet. Make sure the water tank is full, the unit is plugged in, and the mode button is illuminated. If the settings lights are off, try a different electrical outlet.
The unit is producing intermittent steam.If the settings lights are blinking, press the mode button to select a steam setting. If the settings lights are illuminated steadily, wait 30 seconds for the unit to warm up. This is normal. For more consistent steam, select the NORMAL setting. Also make sure the water tank is full.
I can't select a steam setting.Make sure the Steam Pickup is plugged in and the settings lights are flashing.
Floors are cloudy, streaky, or spotty after cleaning.The brushroll might be dirty. Remove brushroll and clean it with warm water and soap. Due to accumulated soap or grease residue, the floor may require several cleanings.
Messes are not being picked up.The debris tank might be full. Remove debris tank and dispose of all waste from the debris tank and brushroll. Make sure to clear any blockages in the tank and floor nozzle openings.
The unit is not powering on.Make sure the power cord is plugged into a working outlet. Check for error messages and resolve any issues. The unit will not function in error mode.

Contact Customer Service at 1-800-798-7398 or visit sharkclean.com.

ORDERING REFILLS AND PARTS

Replace the brushroll every 6 months. Use only water in the tank. To order brushrolls or other parts and accessories, please visit sharkclean.com or scan the QR code.

THREE (3) YEAR LIMITED WARRANTY

The Three (3) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable. SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owner's Guide, subject to the following conditions and exclusions:

What is covered by this warranty?

  1. The original unit and/or non-wearable parts deemed defective, in SharkNinja's sole discretion, will be repaired or replaced up to one (1) year from the original purchase date.
  2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is later. SharkNinja reserves the right to replace the unit with one of equal or greater value.

What is not covered by this warranty?

  1. Normal wear and tear of wearable parts (such as a Squeegee), which require regular maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this warranty. Replacement parts are available for purchase at sharkaccessories.com.
  2. Any unit that has been tampered with or used for commercial purposes.
  3. Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, failure to perform required maintenance, or damage due to mishandling in transit.
  4. Consequential and incidental damages.
  5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the repair is performed by a repair person not authorized by SharkNinja.
  6. Products purchased, used, or operated outside North America.

How to get service

If your appliance fails to operate properly while in use under normal household conditions within the warranty period, see the Troubleshooting section of this Owner's Guide for possible solutions. For more help, visit sharkclean.com/support to use our online self-help tools. Our Customer Service Specialists are also available at 1-800-798-7398 to assist with product support and warranty service options, including the possibility of upgrading to our VIP warranty service options for select product categories. So we may better assist you, please register your product online at registeryourshark.com and have the product on hand when you call.

SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of $25.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.

How to initiate a warranty claim

You must call 1-800-798-7398 to initiate a warranty claim. You will need the receipt as proof of purchase. We also ask that you register your product online at registeryourshark.com and have the product on hand when you call, so we may better assist you. A Customer Service Specialist will provide you with return and packing instruction information.

How state law applies

This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

TECHNICAL SPECIFICATIONS:

  • Voltage: 120V, 60Hz
  • Watts: 1080W
  • Water Capacity: 360mL (12.2oz)

© 2024 SharkNinja Operating LLC. SHARK is a registered trademark of SharkNinja Operating LLC.

Models: SD201, SD200, SD200 Steam Pickup 3 In 1 Hard Floor Steam Mop, SD200, Steam Pickup 3 In 1 Hard Floor Steam Mop, Hard Floor Steam Mop, Steam Mop, Mop

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