What's in the Box
- Camera: A white, cylindrical outdoor Wi-Fi camera with an adjustable mounting bracket and an antenna.
- Power Adapter: A white power adapter with a cable.
- Ethernet Cable: A standard network cable.
- Wi-Fi Antenna: A slender, white antenna.
Camera Connections
The camera features a Micro SD Card Slot. Cables extending from the camera are labeled:
- LAN
- Audio in
- Audio out
- Power
- Reset Button
Before You Get Started
Ensure you have the following:
- Wi-Fi and a broadband internet connection.
- An Ezlo Plus or Ezlo Secure Smart Hub.
- An iOS or Android phone or tablet with the Vera Mobile app installed (visit ezlo.com/app to download).
- A power outlet near the desired camera location.
- A drill and Phillips screwdriver bit.
Choosing Wi-Fi or Ethernet
For maximum flexibility, the VistaCam 1103 can be connected to your router wirelessly (Wi-Fi ?) or by ethernet cable ?.
Which should you choose?
Wi-Fi: Wireless connections are the most convenient, requiring no additional wiring. However, if your home has poor Wi-Fi coverage or you experience connection issues, Wi-Fi is not recommended.
Ethernet: A direct ethernet connection between the camera and your router is the most reliable method. This is recommended for camera locations far from your Wi-Fi router.
Initial Setup
It's best to perform the initial setup of the camera near your home router.
- Attach the Wi-Fi Antenna to the back of the camera by screwing it in tightly. For ethernet connections, connect your camera to your router with the included ethernet cable.
- Open the Vera Mobile app on your smartphone or tablet (visit ezlo.com/app to download).
- From the Main Menu, select Devices, then tap the ➕ symbol in the top right corner.
- Select Cameras, then VistaCam 1103.
- Follow the instructions in the Device Pairing Wizard to complete setting up your camera.
- Once finished with the Device Pairing Wizard, you can find and view your camera's video feed by selecting Cameras from the Main Menu.
- Now you can disconnect the power (and ethernet cable, if applicable) and mount your camera in your desired location.
Support
Our technical support team is available 7 days a week, 6am-10pm (CDT).
? Email: support@ezlo.com
? Phone: +1 (866) 966-2272
Before You Mount Your Camera
When choosing a location to mount your camera, keep the following in mind:
- Avoid aiming the camera directly into the sun (adjustments can be made after mounting).
- Point your camera at the center of the area you wish to cover and be aware of any trees, shrubs, or other objects that could block the camera's view.
- If using Wi-Fi, ensure your installation location has good Wi-Fi signal coverage.
Testing Wi-Fi Strength
Test Wi-Fi strength at the camera location:
- Bring your smartphone near your preferred camera location.
- Ensure your phone is connected to your home Wi-Fi network.
- With your phone, visit a website or stream an online video.
- If websites and videos load and play quickly, the location likely has acceptable Wi-Fi coverage.
Mounting Your Camera
Using an appropriately-sized bit, drill two pilot holes 1-3/4 inches apart. You can use a template (not provided here) to mark locations. Drill a 3/4 inch wiring access hole centered between the two pilot holes to accommodate the camera's wire connections through the wall.
After drilling, insert the camera's wires through the access hole and secure the camera to the wall with the two provided screws. Note: Installations into softer wall materials may require the use of included plastic wall anchors.
Mounting Hole Diagram: Shows two pilot holes spaced 1-3/4 inches apart, with a central 3/4 inch diameter wiring access hole.
Make Your Connections
Make the following connections behind the wall where you mounted the camera:
- Plug the camera's power adapter into a wall outlet or extension cord, then connect it to the camera's power connector.
- For ethernet installations, connect an ethernet cable directly between the camera and internet router.
Using Your Camera
After making connections, wait two minutes for the camera to power up and reconnect to the network. Test the camera's functionality by opening the Vera Mobile app, selecting "Devices", then selecting the camera you named during the wizard.
Regulatory Information
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modifications to this device not explicitly approved by manufacturer could void your authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
RF Exposure Information
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.
ISED Statement
English: This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:
- (1) This device may not cause interference.
- (2) This device must accept any interference, including interference that may cause undesired operation of the device.
The digital apparatus complies with Canadian CAN ICES-3 (B)/NMB-3(B).
French: Cet appareil contient des émetteurs/récepteurs exempts de licence qui sont conformes aux RSS exemptés de licence d'Innovation, Sciences et Développement économique Canada. L'exploitation est soumise aux deux conditions suivantes :
- (1) Cet appareil ne doit pas provoquer d'interférences.
- (2) Cet appareil doit accepter toute interférence, y compris les interférences susceptibles de provoquer un fonctionnement indésirable de l'appareil.
l'appareil numérique du ciem conforme canadien peut - 3 (b) / nmb - 3 (b).
This device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102 and compliance with RSS 102 RF exposure, users can obtain Canadian information on RF exposure and compliance.
cet appareil est conforme à l'exemption des limites d'évaluation courante dans la section 2.5 du cnr - 102 et conformité avec rss 102 de l'exposition aux rf, les utilisateurs peuvent obtenir des données canadiennes sur l'exposition aux champs rf et la conformité.
This equipment complies with Canada radiation exposure limits set forth for an uncontrolled environment.
Cet équipement est conforme aux limites d'exposition aux rayonnements du Canada établies pour un environnement non contrôlé.
This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
Cet équipement doit être installé et utilisé à une distance minimale de 20 cm entre le radiateur et votre corps.