MOVA Z50 Ultra Robot Vacuum and Mop User Manual

Move on, ventures await

Manufactured by: Moonstone Technology (Shaoxing) Co., Ltd.

For more support, contact us via www.mova-tech.com

Safety Information

To avoid electric shock, fire or injury caused by improper use of the appliance, please read the user manual carefully before using the appliance and keep it for future reference.

Usage Restrictions

  • This product should not be used by children younger than 8 years old nor persons with physical, sensory, intellectual deficiencies, or limited experience or knowledge without the supervision of a parent or guardian to ensure safe operation and to avoid any risks. Cleaning and maintenance shall not be performed by children without supervision.
  • The appliance is only to be used with the power supply unit provided with the appliance.
  • This appliance contains batteries that are only replaceable by skilled persons.
  • Clear the area to be cleaned. Children shall not play with the appliance. Ensure children and pets are kept at a safe distance from the robot while it is operating.
  • Do not install, charge or use the appliance in the bathrooms or around the pools.
  • This product is for floor cleaning in a home environment only. Do not use it outdoors, on non-floor surfaces, or in a commercial or industrial setting.
  • Ensure that the appliance operates correctly in a proper environment. Otherwise, do not use the appliance.
  • If the power cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.
  • Do not use the robot in an area suspended above ground level without a protective barrier.
  • Do not place the robot upside down. Do not use the LDS cover, robot cover, or bumper as a handle for the robot.
  • Use the robot in environments with an ambient temperature above 0°C and below 40°C. Make sure there is no liquid or sticky substance on the floor.
  • To prevent damage or harm from dragging, clear any loose objects from the floor, and remove cables or power cords on the cleaning path before operating the appliance.
  • Remove fragile or small items from the floor to prevent the robot from bumping into and damaging them.
  • Keep hair, fingers, and other body parts away from the suction opening of the robot.
  • Keep the cleaning tool out of reach of children.
  • Do not operate the appliance in a room where an infant or child is sleeping.
  • Do not place children, pets, or any item on top of the robot regardless of whether it is stationary or moving.
  • Only clean water and the officially-approved cleaning solution can be added to the clean water tank. Do not add any other liquid such as alcohol or disinfectant. The ratio of the cleaning solution to clean water can be checked on the cleaning solution bottle. Keep the cleaning solution out of reach of children.
  • Do not use the robot to clean any burning objects. Do not use the robot to pick up flammable or combustible liquids, corrosive gases, or undiluted acids or solvents.
  • Do not vacuum hard or sharp objects. Do not use the appliance to pick up objects such as stones, large pieces of paper or any item that may clog the appliance.
  • Plug must be removed from the socket-outlet before cleaning or maintaining the appliance.
  • Do not wipe the robot or the base station with a wet cloth or rinse them with any liquid. After cleaning washable parts, fully dry the parts before reinstalling and using them.
  • Please use this product in accordance with the instructions in the User Manual. Users are responsible for any loss or damage that arise from improper use of this product.

Batteries and Charging

  • Do not improperly dispose of old batteries. Unneeded batteries should be discarded at an appropriate recycling facility.
  • If the power cord becomes damaged or broken, stop using it immediately and contact after-sales service.
  • Make sure the robot is turned off when being transported and kept in its original packaging if possible.
  • If the robot will not be used for an extended period of time, fully charge it, then turn it off and store it in a cool, dry place. Recharge the robot at least once every 3 months to avoid over-discharging the battery.
  • Do not use any third-party battery or base station. The robot can only be used with the model RCZE0301 base station.
  • Do not attempt to disassemble, repair, or modify the battery or the base station on your own.
  • Do not place the base station near a heat source.
  • Do not use a wet cloth or wet hands to wipe or clean the base station's charging contacts.

Laser Safety Information

  • The laser sensor in this product meets the IEC 60825-1:2014/EN 60825-1:2014/A11:2021 Standard for Class 1 laser products. Please avoid direct eye contact with it during use.
  • CLASS 1 LASER PRODUCT
  • CONSUMER LASER PRODUCT
  • EN 50689:2021

For indoor use only

Read operator's manual

Hereby, Moonstone Technology (Shaoxing) Co., Ltd. declares that the radio equipment type RLZ92CE is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.mova-tech.com. For detailed e-manual, please go to https://www.mova-tech.com/pages/user-manuals-and-faqs.

Product Overview

Package Contents

  • Robot
  • Base Station
  • Cleaning Solution
  • Cleaning Tool (store in the base station)
  • User Manual

Other Accessories

  • Side Brush (pre-installed)
  • Power Cord
  • Mop Assembly (pre-installed)
  • Washboard (pre-installed)
  • Main Brush (pre-installed)
  • Edge Mop Pad
  • Dust Bag (pre-installed)
  • Base Station Ramp Extension Plate (install before use)

Robot

  • Spot Cleaning Button: Press to start spot cleaning.
  • Power / Clean Button: Press and hold for 3 seconds to turn on or off. Press to start cleaning after the robot is turned on.
  • Dock Button: Press to send the robot back to the base station. Press and hold for 3 seconds to disable Child Lock.
  • Status Indicator: Solid White: Cleaning or cleanup completed. Blinking Orange: Error. Solid Orange: Standby at low battery or paused at low battery.

Note: Press any button on the robot to pause while the robot is cleaning or returning to charge. Child Lock can be enabled/disabled through the MOVAhome App.

Robot and Sensors

  • LED Auxiliary Light
  • AI IR Camera
  • AI HD Camera
  • Carpet Sensor
  • Side Brush
  • Main Brush
  • Main Wheel
  • Edge Mop Pad
  • Microphones
  • LDS Cover
  • Laser Distance Sensor (LDS)
  • Bumper
  • Bumper Window
  • 3D Dual-Line Laser Sensors
  • Cover
  • Charging Contacts
  • Cliff Sensors
  • Omnidirectional Wheel
  • Dirt Funnel Barrier
  • Brush Guard
  • Main Wheel
  • Brush Guard Clip
  • Mop Assembly
  • Robot's Used Water Box
  • Mop Assembly Release Button
  • Reset Button: Press and hold for 3 seconds to restore to factory settings.
  • Wi-Fi Indicator: Blinking slowly: To be connected. Blinking quickly: Connecting. On: Connected.
  • Bumper
  • Edge Sensor

Main Brush

  • Brush Cover (Removable)
  • Brush Cover (Non-removable)
  • Comb Brush Strip
  • Dust Box
  • Dust Box Clip
  • Auto-Empty Vent
  • Dust Box Cover
  • Filter
  • Dust Box Cover Clip

Base Station (external)

  • Clean Water Tank
  • Used Water Tank
  • Water Tank Handle
  • Water Tank Clip

Base Station (internal)

  • Float Ball
  • Charging Contacts
  • Signaling Area
  • Washboard
  • Ramp Extension Plate
  • Dust Tank
  • Status Indicator: Solid White: The base station is connected to power. Solid Orange: The base station has an error.
  • Reserved Slot for Connecting the Water Hookup Kit for Auto Refilling and Draining
  • Power Port
  • Power Cord Storage Slot

Note: The water hookup kit for auto refilling and draining needs to be purchased separately. (Only available in specific regions)

Mop Assembly

  • Mop Pad Holder
  • Mop Pad
  • Dust Tank Cover
  • Cleaning Tool Storage Slot
  • Dust Bag Slot
  • Filter
  • Floater
  • Filter

Preparing Your Home

Before cleaning, please move away unstable, fragile, valuable or dangerous items, and clean up cables, cloths, toys, hard objects and sharp objects on the ground to avoid being entangled, scratched or knocked over by the robot and causing losses.

Before cleaning, place a physical barrier at the edge of the stairs to ensure the secure and smooth operations of the robot.

Open the door of the room to be cleaned, and put the furniture in its proper place to leave more space.

To prevent the robot from missing areas that need to be cleaned, do not stand in front of the robot, threshold, hallway, or narrow places.

Note:

  • When operating the robot for the first time, follow it around while cleaning to remove any potential obstacles in time.
  • The LED auxiliary light will provide auxiliary lighting in dimly lit environments.
  • Do not vacuum hard objects like stones, steel balls and toy parts, or sharp objects like construction waste, broken glass and nails, otherwise the ground may be scratched.

Before Use

  1. Place the Base Station and Connect to an Electrical Outlet
    • Remove the protections of the base station.
    • Place the base station in a location that is as open as possible with a good Wi-Fi signal. Leave enough space as shown in the figure (e.g., > 5 cm clearance on sides, > 1 m in front) and remove any objects in the shaded area. Insert the power cord into the base station and plug it into the socket.
    • Firmly insert the power cord upwards until the indicator turns on.

    Note: Make sure that no objects might block the signaling area. To prevent water stains from wetting wood floors or carpets, placing the base station on tile floors or marble floors is recommended.

  2. Remove Robot Protections

    Remove the protections of the robot as shown in the diagrams.

  3. Install the Edge Mop Pad

    Install the edge mop pad onto the back of the robot.

  4. Install the Ramp Extension Plate

    Note: Install the ramp extension plate until it clicks into place.

  5. Connect the Robot to the Base Station

    Press and hold the button on the robot for 3 seconds to turn it on. Place the robot onto the base station with the mop assembly facing toward the washboard. Then you will hear a voice notification when the robot successfully connects to the base station.

  6. Install the Cleaning Solution

    Take out the clean water tank from the base station, unscrew the cleaning solution cap, and insert the cleaning solution into the base station's slot. The cleaning solution will be added automatically during operation.

  7. Add Water to the Clean Water Tank

    Take out the clean water tank from the base station and fill up the tank with clean water to the maximum (MAX) water level. Then install it back into the base station.

    Note: It is recommended to fully charge the robot before its first use. When the robot cannot be turned on after the battery is depleted, manually connect the robot with the station to charge it.

    Note: Do not add any liquid other than the officially-approved cleaning solution to help prevent malfunction.

    Note: Do not add hot water into the water tank, as this may cause the tank to become deformed. Prevent person and pets from drinking the water in the water tank and washboard base.

Connecting with the MOVAhome App

  1. Download the MOVAhome App

    Remove the robot cover and scan the QR code on the robot, or search "MOVAhome" in the app store to download and install the app.

  2. Add Device

    Open the MOVAhome app, tap "Scan QR code to connect", and scan the same QR code on the robot again to add the device. Please follow the prompts to finish the Wi-Fi connection.

    * Wi-Fi indicator starts blinking slowly and it indicates that the robot has entered the network configuration.

    Note: To reset Wi-Fi, repeat step 2 and then follow the prompts to finish the Wi-Fi connection.

    Note: Only 2.4 GHz Wi-Fi is supported. Due to upgrades in the app software, the actual operations may differ from the directions in this manual. Please follow the instructions based on the current app version.

How to Use

Turn On/Off

Press and hold the button for 3 seconds to turn on the robot. The power indicator will remain lit. To turn off the robot, move the robot away from the base station and press and hold the button for 3 seconds.

Fast Mapping

After configuring the network for the first time, follow the instructions in the app to quickly create a map. The robot will start mapping without cleaning. When the robot returns to the base station, the mapping process has been completed and the map will be saved automatically.

Pause/Sleep

When the robot is running, press any button to pause it. If the robot is paused for more than 10 minutes, it automatically enters sleep mode. All indicators on the robot will turn off. Press any button on the robot, or use the app to wake up the robot.

Note: If the robot is paused and placed onto the base station, the current cleaning process will end.

Auto Resume Cleaning

If the battery is too low, the robot will automatically return to the base station to charge. After charging to the appropriate battery level, it will resume unfinished cleaning tasks.

Note: To use this function, please enable it in the app.

Do Not Disturb (DND) Mode

When the robot is set to the Do Not Disturb (DND) mode, the robot will be prevented from resuming cleaning. The DND mode is disabled by default at the factory. You can use the app to enable the DND mode or modify the DND period. The DND period is 22:00-8:00 by default.

Note: The scheduled cleaning tasks will be performed as usual during the DND period. The robot will resume cleanup where it left off after the DND period expires.

Spot Cleaning

When the robot is on standby, press briefly the button to enable the spot cleaning mode. In this mode, the robot cleans a square-shaped area of 1.5 x 1.5 meters around it and returns to its starting point once the spot cleaning is completed.

Robot Restarting

If the robot stops responding or cannot be turned off, press and hold the button for 10 seconds to forcefully turn it off. Then, press and hold the button for 3 seconds to turn the robot on.

Vacuum and Mop

Note: After installing the mop assembly, the robot will operate in "Vacuum and Mop" mode by default during its first use.

  1. Start cleaning

    Press the button on the robot, or use the app to make the robot start from the base station. Then the robot will plan the optimal cleaning route and perform the cleaning task based on the created map.

    Note: To ensure the robot easily returns to the base station after cleaning, it is recommended to make the robot start from the base station. The mop pads will be cleaned before the robot starts mopping, please wait patiently. Do not move the base station, the clean water tank, or the used water tank during operation. Hot water cleaning can be enabled in the app for mop pad cleaning and washboard base cleaning tasks, which applies to all modes. To prevent scalding, do not touch the washboard water outlet when the function is on.

  2. Auto mop washing

    When cleaning, the robot will automatically return to the base station to wash mop pads based on the mop pad cleaning frequency specified in the app. The base station will automatically empty or refill the robot's water tank and the robot will resume cleanup.

  3. Automatically empty the dust box and wash and dry the mop pads

    After the robot finishes a cleaning task and returns to the base station to charge, the base station will automatically empty the dust box and then wash and dry the mop pads.

    Note: If the auto-empty function is turned off in the app, the base station will not automatically empty the dust box. The base station will empty the dust box according to the setting in the app.

  4. Clean the used water tank

    After the robot has completed its task, please clean the used water tank to prevent any odor.

Mop after Vacuuming

Enable the mopping after vacuuming function in the app, and the robot will automatically lift the mop assembly on the base station to vacuum the floor. Once the vacuuming is completed, the robot will return to the base station where the dust box will be emptied automatically. Then, the robot will start mopping while lowering the mop and lifting the main brush and side brush.

Vacuum Only

Enable the vacuuming function in the app, and the robot will automatically lift the mop assembly on the base station and start vacuuming.

Mop Only

Enable the mopping function in the app, and the robot will automatically start mopping while lowering the mop assembly and lifting the main brush and side brush.

Routine Maintenance

Parts

To keep the robot in good condition, it is recommended to refer to the accessory usage in the app or the following table for routine maintenance.

Part Maintenance Frequency Replacement Period
Used water tankAfter each use/
Clean water tankOnce every 2 weeks/
Main brushOnce every monthEvery 6 to 12 months
Dust box's filterOnce every monthEvery 3 to 6 months
Side brushOnce every month/
WashboardOnce every month/
Base station's signaling areaOnce every month/
Base station's charging contactsOnce every month/
Base station's auto-empty ventOnce every month/
Omnidirectional wheelOnce every month/
Edge sensorOnce every month/
Laser distance sensor (LDS)Once every month/
3D dual-line laser sensorsOnce every month/
Part Maintenance Frequency Replacement Period
Bumper windowOnce every month/
Carpet sensorClean it while replacing the cleaning solution/
Cliff sensorsClean it as needed/
LED auxiliary lightOnce every month/
Robot's charging contactsOnce every month/
BumperOnce every month/
Robot's auto-empty ventOnce every month/
Robot's automatic water refilling inletOnce every month/
Bottom of the robotOnce every month/
Cleaning solution refilling portOnce every month/
Dust boxOnce every monthEvery 2 to 4 months
Robot's used water boxOnce every monthEvery 1 to 3 months
Fluffing rollerOnce every monthEvery 1 to 3 months
Dust bagOnce every monthEvery 18 to 36 months
Mop padOnce every month/
Edge mop padOnce every month/
Scale inhibitorOnce every month/

Note: The replacement frequency will depend on your usage of the robot. If an exception occurs due to special circumstances, the parts should be replaced.

Washboard

  1. Take out the robot and remove the washboard while the mop pad cleaning is complete.
  2. Rinse the washboard with clean water and wipe it clean.
  3. Tilt the washboard and put it back to the base station.
  4. Use the App or press the button to return the robot to the base station, or manually put the robot back.

Used Water Tank

  1. Remove the used water tank, open its cover and pour out the used water.
  2. Rinse the used water tank with clean water as needed, and use the provided cleaning tool to clean the inner wall of the used water tank.

Note: The float ball in the used water tank is a movable part. Do not apply too much force when cleaning it to avoid damaging it.

Dust Bag

  1. Open the dust tank cover and discard the dust bag. Wipe the filter with a dry cloth.
  2. Install a new dust bag and reinstall the dust tank cover.

Note: Pulling upwards on the handle will seal the bag to prevent the dust and debris from accidentally falling out.

Main Brush

  1. Press the brush guard clips inwards to remove the brush guard, and then lift the brush out of the robot.
  2. Pull out the square bearing end cover as shown in the figure, and then use a cleaning brush or other suitable tools to clean the foreign objects on the main brush.
  3. Pull out and clean the brush strips as shown in the figure. Use a cleaning tool to clean the comb.
  4. Reinstall the brush strips, brush cover, and brush in turn. Press on the brush guard to lock it in place.

Note: It's recommended to remove the brush strips separately for water cleaning, but do not wash the main brush. If the main brush is severely tangled, please check whether the robot's dust box is full and cannot suck in hair. If so, please empty the dust box. Keep the main brush out of the reach of children and pets to avoid accidental injury. Be careful while pulling out the brush cover, removing and installing the brush strips to prevent injury.

Side Brush

Unscrew the side brush with a screwdriver, clean the hair from the brush, and then screw it back on.

Dust Box

  1. Remove the robot cover and press the dust box clip to remove the dust box.
  2. Open the dust box cover from the arrow position and pour out the garbage.

Omnidirectional Wheel

Use a tool such as a small screwdriver to separate the axle and tire of the omnidirectional wheel. Do not use excessive force.

Note: Rinse the omnidirectional wheel under the running water and put it back after drying it completely.

Filter

  1. Remove the dust box filter, and then gently tap the basket of the filter to remove the dirt.
  2. Rinse the dust box and filter with water and dry them completely before reinstalling.

Note: Do not attempt to clean the filter with a brush, a finger or sharp objects to prevent damage.

Note: Rinse the dust box and filter with clean water only. Do not use any detergent. Use the dust box and filter only when they are completely dry.

Robot's Used Water Box

Press and hold the release buttons of the used water box to remove it. Pour out the used water. Rinse the used water box with clean water, wipe it dry or dry it, and then reinstall it into the robot.

Mop Assembly's Slot and Fluffing Roller

  1. Remove the mop assembly from the bottom of the robot. Clean the mop assembly's slot and filter vent to prevent blockage.
  2. Pull out the release handle gently to remove the fluffing roller as shown in the below. Clean the fluffing roller and reinstall it into the robot.

Robot Sensors and Charging Contacts

Wipe the robot sensors and charging contacts by using a soft and dry cloth, as shown in the below figure:

  • Carpet Sensor
  • Cliff Sensors
  • Bumper Window
  • 3D Dual-Line Laser Sensors
  • Laser Distance Sensor (LDS)
  • Edge Sensor
  • Bumper
  • Charging Contacts

Note: A wet cloth can damage sensitive elements within the robot and the base station. Please use a dry cloth for cleaning.

Remove the Mop Assembly

  1. Press the release buttons on both ends of the mop assembly.
  2. Lift the side of the mop close to the rear of the robot with both hands, and then remove the mop assembly from the robot.

Replace the Mop

  1. Grasp the mop with both hands to press the mop bracket firmly and retract the bracket.
  2. When disassembling the mop, hold the mop and the bracket tightly and separate them slowly.
  3. Install a new mop on the bracket, press the release buttons on both ends of the bracket to extend the bracket, and ensure that the mop is installed properly.

Install the Mop Assembly

  1. Place the mop assembly vertically and align the ends of the mop assembly to the slots of the robot.
  2. Press down the mop assembly until both sides are clicked into place.

Cleaning Solution Refilling Port

If there is dirt around the cleaning solution filling port, please wipe it with a soft dry cloth.

Charging Contacts

Clean the charging contacts, the signaling area and the auto-empty vents of the robot with a soft and dry cloth.

Battery

The robot contains a high-performance lithium-ion battery pack. Make sure that the battery remains well-charged for daily use to maintain optimal battery performance. If the robot is not used for an extended period of time, turn it off and put it away. To prevent damage from over-discharging, charge the robot at least once every three months.

Clean the Air Duct

If the air duct is blocked, follow the steps below to clean it.

  1. Turn over the base station carefully and unscrew the screws with a suitable tool to remove the air duct cover.

Note: Before maintenance, remove the water tank and wipe the water from the washboard base and water outlet to avoid water leakage.

  1. Check whether the air duct is blocked by foreign objects and clean it.
  2. Reinstall the air duct cover as shown in the figure.

Troubleshooting

Problem: The robot will not turn on.

Solution:

  • The battery is low. Recharge the robot on the base and try again.
  • The temperature of the battery is too low or too high. It is recommended to operate the appliance at a temperature between 32 °F (0°C) and 104 °F (40°C).

Problem: The robot will not charge.

Solution:

  • The base station is not connected to power, please make sure both ends of its power cord are correctly plugged in.
  • The contact between the charging contacts on the base station and the robot is poor, please clean the charging contacts.
  • Check whether there is any foreign object at the connectors of the robot and remove the foreign object if any.

Problem: The robot fails to connect to Wi-Fi.

Solution:

  • The Wi-Fi network password is incorrect. Make sure the password used to connect to your Wi-Fi network is correct.
  • The robot does not support a 5 GHz Wi-Fi connection. Make sure the robot is connected to a 2.4 GHz Wi-Fi connection.
  • The Wi-Fi signal is weak. Make sure the robot is in an area with good Wi-Fi coverage.
  • The robot may not be ready to be configured. Please exit and re-enter the app, and then try again as instructed.

Problem: The robot cannot find and return to the base station.

Solution:

  • The base station is disconnected from power or moved when the robot is not on it. Please connect the base station to the power supply or place the robot onto the base station to charge.
  • There are too many obstructions around the base station. Place the base station in a more open area.
  • Moving the robot may cause it to re-position itself, and it will recreate a map if re-positioning fails. If the robot is too far from the base station, it might not be able to automatically return on its own, in which case you will need to manually place the robot onto the base station.
  • Wipe the signaling area on the base station to remove dust or debris.

Problem: The robot gets stuck in front of the base station and cannot return to it.

Solution:

  • Check whether there is enough space on both sides or in front of the base station to prevent the robot from being blocked.
  • The route for returning to charge is blocked, e.g. the door is closed.
  • The robot may slip if the floor in front of the base station is overly wet. If so, clean the excess water before trying again.
  • It is recommended to move the base station to a different place and try again.
  • Make sure the ramp extension plate is installed properly.

Problem: The robot will not turn off.

Solution:

  • The robot cannot be turned off when it is charging. It is recommended to move the robot from the base station, and then press and hold the button for 3 seconds to turn it off.
  • If the robot cannot be turned off by performing step 1, press and hold the button for 10 seconds to forcibly turn off the robot. If the problem persists, please contact after-sales service.

Problem: The mop assembly is raised abnormally.

Solution: Please remove the mop assembly to check if there is any foreign object stuck in it, and try to restart the robot. If the problem persists, please contact the after-sales service team.

Problem: There is water under the clean water tank or around the seal.

Solution: When taking out the clean water tank, some water in the pipe may be left under the tank or around the seal. This is normal. Please wipe with a dry cloth.

Problem: The charging speed is slow.

Solution:

  • It takes about 4.5 hours to fully charge the robot when its battery is low.
  • If you operate the robot at temperatures outside of the specified range, the charging speed will automatically slow down to extend the battery life.
  • The charging contacts on both the robot and the base station may be dirty, please wipe them with a dry cloth.

Problem: The noise increases while the robot is operating.

Solution:

  • Check whether the dust box filter is clogged. If so, clean it or replace it.
  • A hard object may be caught in the main brushes or the dust box. Check and remove any hard object.
  • The main brushes or the side brush may become tangled. Check and remove any foreign objects.
  • Switch the suction mode to Standard or Quiet.

Problem: The robot moves without following the set route.

Solution:

  • Objects such as power cords and slippers should be organized before using the robot.
  • Working on wet slippery surfaces causes the main wheel to slip. It is recommended to dry the wet places before using the robot.
  • Wipe the bumper window and 3D dual-line laser sensors on the robot with a clean, soft cloth to keep them clean and unobstructed.

Problem: The robot misses the rooms to be cleaned.

Solution:

  • Make sure that the doors of the rooms to be cleaned are open.
  • Check whether there is a threshold higher than about 2 cm at the door of the room. The robot cannot climb over high thresholds or steps.
  • The place in front of the room to be cleaned may be wet and slippery, causing the robot to slip and work abnormally. Please try drying the floor before using the robot.

Problem: The robot will not resume cleaning after charging.

Solution:

  • Make sure that the robot is not set to the Do Not Disturb (DND) mode, which will prevent it from resuming cleaning.
  • The robot will not resume cleaning after you manually place the robot on the base station or send the robot to charge via the app or the button .

Problem: The station cannot automatically empty the dust box.

Solution:

  • Check whether the dust bag in the dust tank is full.
  • If the dust bag is not full, check whether there is any obstruction at the auto-empty vents of the robot, the base station, or the dust box. If any, clean the blocked part in time.

Problem: The water level in the washboard base is abnormal.

Solution:

  • Check whether the sewage drain outlet is blocked and clean it.
  • Gently press down on the used water tank to make sure it is installed correctly.
  • Check whether the seal on the used water tank is loose or not correctly installed, and manually reset it if so. If the problem persists, please contact the after-sales service team.
  • Check the cleaning solution. Do not add any liquid other than the officially-approved cleaning solution.

For more support, contact us via www.mova-tech.com

Specifications

Robot

Model Charging Time Rated Voltage Rated Power Operation Frequency Maximum Output Power
RLZ92CEApprox. 4.5 hours14.4 V =75 W2400-2483.5 MHz< 20 dBm

Under normal use of condition, this equipment should be kept a separation distance of at least 20 cm between the antenna and the body of the user.

Base Station

Model Rated Input Rated Output Rated Power (during dust emptying) Rated Power (during hot water cleaning) Rated Power (during charging and drying)
RCZE0301220-240 V 50-60 Hz19.4 V 3 A700 W1160 W95 W

Note: Rated Power (during hot water cleaning) is determined by the power value during the representative period (water temperature 25°C). Rated Power (during charging and drying) is determined by the power value during full load period.

Battery Disposal and Removal

The built-in lithium-ion battery contains substances that are hazardous to the environment. Before disposing of the battery, make sure the battery is removed by qualified technicians and discarded at an appropriate recycling facility.

  • The battery must be removed from the appliance before it is scrapped;
  • The appliance must be disconnected from the supply mains when removing the battery;
  • The battery is to be disposed of safely.

CAUTION: Before removing the battery, disconnect the power and run out the battery as much as possible. Unneeded batteries should be discarded at an appropriate recycling facility. Do not expose to high temperature environment to avoid risks of explosion. Under abusive conditions, liquid may be ejected from the battery. If contact occurs, flush with water and seek medical help.

Removal Guide:

  1. Turn over the robot, use a proper tool to remove the screws on the back of the robot, and then remove the cover.
  2. Unplug the terminals between the battery and PCB board to remove the battery.

WEEE Information

All products bearing this symbol are waste electrical and electronic equipment (WEEE as in directive 2012/19/EU) which should not be mixed with unsorted household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment, appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. Please contact the installer or local authorities for more information about the location as well as terms and conditions of such collection points.

Models: Z50 Ultra, ZZG5e03n0UiSltthrPar3o, Z50 Ultra Robot Vacuum and Mop, Z50, Ultra Robot Vacuum and Mop, Robot Vacuum and Mop, Vacuum and Mop

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