Contents of Packaging
Contents
The D-Link DWM-152 3.5G HSDPA USB Adapter package includes the USB adapter itself. If any of these items are missing from your packaging, please contact your reseller.
Product Set-Up
Set-Up Wizard
Insert USB Adapter: Insert the USB adapter into your computer. The set-up wizard should start automatically. Ensure that your SIM card is securely placed in its slot.
Set-Up Wizard: Select your preferred language from the list of options within the wizard and follow the on-screen steps to complete the set-up of the DWM-152.
Troubleshooting
Set-Up and Configuration Problems
Where can I find more information about how to use this device?
A comprehensive User Manual is available for the DWM-152. To access it, open the D-Link Mobile Connection manager and navigate to Support > Help. Viewing the manual requires Acrobat Reader software.
Why am I unable to connect to a mobile service network?
The DWM-152 requires a SIM card that is registered with a compatible mobile service network. For details regarding the services your SIM card provides access to, please contact your mobile service provider.
Why is the software asking for a PIN number?
For security purposes, some SIM cards have a PIN number enabled. If the SIM card was previously used in another device, the PIN will remain the same. If a PIN has not been set by the user, please contact your mobile service provider for assistance.
Technical Support
For technical support and further information on D-Link products, please visit the D-Link website for your region or contact the support lines listed below:
| Region | Website | Phone (Mon-Fri) | Hours (Mon-Fri) | Notes |
|---|---|---|---|---|
| United Kingdom | www.dlink.co.uk | 0871 873 3000 (Home Wireless/Broadband) 0871 873 0909 (Managed, Smart, & Wireless Switches, or Firewalls) | 09:00am–06:00pm (Sat 10:00am-02:00pm for Home Wireless/Broadband) 09:00am-05:30pm (Managed, Smart, & Wireless Switches, or Firewalls) | BT 10ppm, other carriers may vary. FTP: ftp://ftp.dlink.co.uk |
| Ireland | www.dlink.ie | 1890 886 899 (All Products) | 09:00am-06:00pm (Sat 10:00am-02:00pm) | Phone rates: €0.05ppm peak, €0.045ppm off peak times. |
| Germany | www.dlink.de | +49(0)1805 2787 | 09:00am–05:30pm | 0,14 € pro Minute. Email: support@dlink.de |
| France | www.dlink.fr | 0820 0803 03 | 09:00am–07:00pm | 0.12 € la minute. |
| Spain | www.dlink.es | +34 902 30 45 45 | 09:00am–07:00pm | 0,067 €/min. |
| Italy | www.dlink.it | 199400057 | 09:00am–07:00pm | |
| Netherlands | www.dlink.nl | 0900 501 2007 | Anytime | €0.15ppm. |
| Belgium | www.dlink.be | 070 66 06 40 | €0.175ppm peak, €0.0875ppm off peak. | |
| Luxembourg | www.dlink.lu | +3270 66 06 40 | ||
| Poland | www.dlink.pl | 0 801 022 021 | Email: serwis@dlink.pl | |
| Czech Republic | www.dlink.cz/suppport/ | 225 281 553 | 09:00am–05:00pm | Fixed line 1,78 CZK/min - mobile 5.40 CZK/min. Email: support@dlink.cz |
| Hungary | www.dlink.hu | 06 1 461-3001 | Fax: 06 1 461-3004. Land Line 14,99 HUF/min - Mobile 49.99 HUF/min. Email: support@dlink.hu | |
| Norway | www.dlink.no | 820 00 755 | 08:00am–08:00pm | |
| Denmark | www.dlink.dk | 7026 9040 | 08:00am–08:00pm | |
| Finland | www.dlink.fi | 060015557 | 09:00am–09:00pm | |
| Sweden | www.dlink.se | 0900-100 77 00 | 08:00am–08:00pm | |
| Greece | www.dlink.gr/support | 210 86 11 114 | 09:00am–05:00pm | Fax: 210 8611114. |
| Portugal | www.dlink.pt | +35170778 00 10 | ||
| General EU | www.dlink.eu |
Version: 1.00(E) 2009/07/23 HDGLD002010-3A
