PHEANOO P15 Soundbar Quick Start Guide
Everything you need to know about setting up your included soundbar.
WE ARE READY TO HELP
For support, contact SUPPORT@PHEANOO.COM or visit WWW.PHEANOO.COM/CONTACT.
Prefer video tutorials? Take a look at our official Youtube Channel for setup guidance.
1 CHECKING THE COMPONENTS
- Soundbar x 1
- Subwoofer x 1
- HDMI(ARC) cable x 1
- 3.5mm to RCA audio cable
- AC power cord
- Remote control x 1
- Screws bag x 1
- Quick Start Guide x 1
- User manual x 1
- Mounting template
2 CONNECTING A TV
Are there any HDMI IN jacks labeled "ARC" on your TV?
OPTION 1 (Preferred): HDMI ARC
If your TV has an HDMI ARC jack, connect the HDMI cable (supplied) to your TV's HDMI ARC jack and the soundbar's HDMI ARC jack.
NOTE
- Connecting via HDMI(ARC) enables the following functions using the TV's remote control: Turn the power on and off (Both the TV and the sound bar turn on/off at the same time) and Volume adjustment (The sound bar's volume can be adjusted when the TV's audio output is set to the sound bar).
- HDMI connection is unavailable if your TV does not support HDMI ARC.
OPTION 2: AUX
If your TV doesn't have an HDMI ARC jack, connect the 3.5mm to RCA audio cable (supplied) to your TV's AUDIO OUT jack and the soundbar's AUX IN jack.
NOTE
- Make sure that the cable ends match the color of the ports.
- Some TV models have AUDIO IN jack only; it can't deliver audio signal to the soundbar.
OPTION 3: OPTICAL
If your TV doesn't have an HDMI ARC connector, connect the optical cable (not supplied) to your TV's OPTICAL OUT jack and the soundbar's OPTICAL IN jack.
NOTE
- If you hear audio coming from the TV's internal speaker, make sure the TV speaker is off or at minimum volume.
3 POWER YOUR SYSTEM
Connect the AC power cord to the soundbar and a power outlet.
Note: Batteries not included for shipping safety. Two AAA batteries needed for the remote control.
4 CHOOSE INPUT MODE
Select the soundbar input mode by pressing the TV ARC, AUX, OPT, and BT mode buttons on the remote control.
INPUT MODE INDICATORS
- TV ARC mode: Option 1 (Preferred): HDMI ARC
- AUX mode: Option 2: AUX
- OPT mode: Option 3: Optical
- BT mode: BLUETOOTH CONNECTION
NOTE
- Input mode on the soundbar needs to match the connected external device (TV, Projector, Cable box, etc.) output mode.
- Make sure the LED light on the soundbar matches the TV connection method.
5 CHANGE AUDIO SETTINGS ON YOUR TV
Very Important!!!
1. Change the TV audio output format to PCM.
2. Enable Consumer Electronics Control (CEC) on your TV.
NOTE
These are names different brands might use for HDMI-CEC: Samsung (Anynet+++), Vizio (CEC), Sony(Bravia Sync), LG(Simplink), Sharp(Aquos Link), Philips (EasyLink), Roku(1-Touch Play).
Kindly refer to the recommended TV audio settings on the right.
Samsung TV
- Settings > Sound > Sound Output > select Receiver (HDMI)
- Settings > Sound > Expert Settings > Digital Output Audio Format > PCM
- Settings > General > External Device Manager > Anynet+ (HDMI-CEC) > ON
Vizio TV
- Settings > Audio > TV Speakers > Off
- Settings > Audio > Digital Audio Out > PCM
- Settings > System > CEC > Enabled
Sony TV
- Settings > Display & Sounds > Audio Output > Speakers > Audio System
- Settings > Display & Sounds > Audio Output > Digital Audio Out > PCM
- Settings > Display & Sounds > Audio Output > Pass Through Mode > OFF
- Settings > Channels&Inputs > External inputs > BRAVIA Sync > BRAVIA Sync control > ON
LG TV
- All Settings > General-Devices > HDMI Settings > SIMPLINK (HDMI-CEC) > ON
- All Settings > Sound > Advances Settings > Digital Sound Output > PCM
- All Settings > Sound > Sound Out > Use Wired Speaker > HDMI (ARC)Device
TCL ROKU TV
- Settings > Audio > Audio output > Auto
- Settings > Audio > Digital audio format > Select Stereo
Hisense ROKU TV
- Settings > Audio > TV Speakers > Select Disabled
- Settings > Audio > Digital Audio out > Select Stereo
ONN ROKU TV
- Settings > Audio > TV Speakers > Select Disabled
- Settings > Audio > Digital Audio Format > Select Stereo
TCL TV (Powered by Android)
- TV Settings > Audio > Advanced Settings > Digital Audio Out > Select PCM
- TV Settings > System > T-Link > Select ON
Hisense TV (Powered by Android)
- Settings > Sound > Speakers > select ARC
- Settings > Sound > Advanced Settings > Digital Audio Out > select PCM
Sharp TV
- Settings > sound > Advanced audio settings > TV Speaker & ARC > select ARC
- Settings > sound > Advanced audio settings > Digital Audio Out > select PCM
Insignia Fire TV
- Settings > Display & Sounds > Audio Output > TV Speakers > select OFF
- Settings > Display & Sounds > Audio Output > Digital Audio Format > select PCM
- Settings > Display & Sounds > HDMI CEC Device Control > ON
Toshiba Fire TV
- Settings > Display & Sounds > Audio Output > TV Speakers > select OFF
- Settings > Display & Sounds > Audio Output > Digital Audio Format > select PCM
- Settings > Display & Sounds > HDMI CEC Device Control > ON
Panasonic TV
- Menu > Audio Settings > Advanced Audio > TV Speakers > select OFF
- Menu > Audio Settings > Advanced Audio > HDMI > select DIGITAL
- Menu > Audio Settings > Advanced Audio Digital Audio Out > select PCM
Sharp TV (Powered by Android)
- Settings > devices preferences > sound > Digital Output > select PCM
- Settings > devices preferences > sound > Speakers > External audio system
Roku TV Stick
- Settings > Audio > Digital Output Format > Stereo
- Settings > Audio > Audio Mode > Select Stereo
Fire TV stick
- Settings > Display & Sounds > Audio Surround Sound > PCM
- Settings > Display & Sounds > HDMI CEC Device Control > ON
If you do not find your TV or streaming devices here, contact support@pheanoo.com.
6 "VOLUME BEEF UP" FUNCTION
After testing on a variety of TV models, PHEANOO found that the soundbar's volume is limited by the audio output power of the TV itself. For TVs with low audio output power, PHEANOO developed a "VOLUME BEEF UP" function to increase the soundbar volume level.
If the soundbar is no louder than your TV speakers even at max volume, try enabling the Volume+ function.
NOTE
If your TV's audio output power is high enough, after activating the "VOLUME BEEF UP" function, the soundbar may experience distortion, crackling, static, noise, unexpected poor sound quality or trigger power protection. In this case, please disable the "VOLUME BEEF UP" function.
How to enable the "VOLUME BEEF UP" function
- Long press the X (MUTE) button on the soundbar remote control for 3-5 seconds.
- The soundbar will go to the "VOLUME BEEF UP" function enable/disable surface.
- Press the VOL+ button on the soundbar remote control twice to enable the "VOLUME BEEF UP" function.
How to disable the "VOLUME BEEF UP" function
- Long press the X (MUTE) button on the soundbar remote control for 3-5 seconds.
- The soundbar will go to the "VOLUME BEEF UP" function enable/disable surface.
- Press the VOL- button on the soundbar remote control twice to disable the "VOLUME BEEF UP" function.
7 CONTROL YOUR SOUNDBAR
7a. Top panel
1. POWER: Turns on the Sound Bar or sets it to standby mode. Long Press 3 Seconds---Power On/Off
2. MUTE: Turns off the sound temporarily.
3. VOL+: Increase volume.
4. VOL-: Decrease volume.
5. RESET (PLAY/PAUSE): Start, pause or resume play in BT Mode. Press and hold for about 2 seconds to reset the volume level and switch to the Movie EQ effect.
6. BASS+: Increase bass level.
7. BASS-: Decrease bass level.
8. TV ARC: Set the input source for the Soundbar to HDMI ARC mode.
9. BT: Set the input source for the Soundbar to Bluetooth mode.
10. AUX: Set the input source for the Soundbar to AUX mode.
11. OPT: Set the input source for the Soundbar to Optical mode.
12. MUSIC: Selects MUSIC for the sound effect.
13. MOVIE: Selects MOVIE for the sound effect.
14. DIALOGUE: Selects DIALOGUE for the sound effect.
15. INDICATOR: Press to turn on/off the indicators on the Speaker Bar.
7b. Remote control
(Visual representation of the remote control with numbered buttons and their functions described.)
8 POSITIONING YOUR SOUNDBAR
- Mark the wall using the template provided.
- Drill screw holes at markings.
- Insert the wall anchors.
- Insert the screws into the wall anchors.
- Hang the soundbar on the wall.
9 FIRMWARE UPDATE
Occasionally, PHEANOO provides important firmware updates for your soundbar. Updating the firmware gives you the benefits of the latest improvements. If an update is available, download it onto a USB device and upload it to your soundbar.
Steps:
- Step 1: Download the Firmware Version from www.pheanoo.com/firmware.html
- Important Specs for USB Drive: USB2.0; Max Drive Size: 32GB.
- Plug a USB drive into your PC/Mac.
- Reformat the USB drive to "FAT16" or "FAT32" format. Refer to instructions for reformatting.
- Step 2: Once downloaded, extract the "P15 FIRMWARE.zip" file, and place the "ota.bin" file onto a USB drive. Ensure there is nothing else on the USB drive and do not put the files in any folder. PHEANOO recommends using a 2GB flash drive formatted as FAT.
- Step 3: Turn the Sound Bar on using the soundbar remote and insert the flash drive into the USB (SERVICE) slot on the back of the Sound Bar.
- Step 4: The light on the Sound Bar will begin to flash in white for a few seconds during the installation process.
- Step 5: Once the firmware is installed, the Sound Bar lights will stop flashing and turn into a solid Red light. It is now safe to remove the USB drive.
Important Notes:
- Only drives with these specs will work: USB2.0; Max Drive Size: 32GB.
- Do not remove the USB drive or turn off your Soundbar while upgrading.
- Do not change the name of the files.
- If the soundbar system does not work after the firmware upgrade, contact support@pheanoo.com.
10 BLUETOOTH CONNECTION (OPTIONAL)
- Press the (Bluetooth) button on the Soundbar (or remote control) until the Bluetooth LED blinks blue.
- Go to your device's Bluetooth settings and ensure Bluetooth is ON.
- Select "PHEANOO P15". The Bluetooth LED turns blue to indicate pairing.
11 TROUBLESHOOTING
ISSUES | PROBLEMS | SOLUTIONS |
---|---|---|
No sound from SoundBar speakers | Sound | 1. Make sure the soundbar is plugged into a power source. 2. Ensure the soundbar's HDMI cable is inserted into an HDMI ARC or Audio Return Channel connector on your TV, not a standard HDMI connector. 3. If connected via HDMI ARC, ensure Consumer Electronics Control (CEC) is enabled in your TV system menu (refer to your TV owner's guide for different names). 4. On the remote control, select the correct audio input. 5. Ensure the audio output format is set to PCM. |
Distorted sound or echo | Distorted sound | If playing audio from the TV through the SoundBar, make sure the TV is muted. |
A device cannot connect with the SoundBar | Bluetooth | 1. Enable the Bluetooth function on your device (refer to device's user manual). 2. Disconnect the SoundBar from any other Bluetooth device before attempting to connect a new one. |