Warranty Information
Product Details
| Product | Digital Kitchen Scale |
|---|---|
| Model | EK9000 |
| Default Warranty Period | 2 years |
For your own reference, Etekcity strongly recommends that you record your order ID and date of purchase.
Terms & Policy
Etekcity Corporation ("Etekcity") warrants this product to the original purchaser to be free from defects in material and workmanship, under normal use and conditions, for a period of 2 years from the date of original purchase.
Etekcity agrees, at its option during the warranty period, to repair any defect in material or workmanship or furnish an equal product in exchange without charge, subject to verification of the defect or malfunction and proof of the date of purchase.
There is no other express warranty. This warranty does not apply:
- If the product has been modified from its original condition;
- If the product has not been used in accordance with directions and instructions in the user manual;
- To damages or defects caused by accident, abuse, misuse or improper or inadequate maintenance;
- To damages or defects caused by service or repair of the product performed by an unauthorized service provider or by anyone other than Etekcity;
- To damages or defects occurring during commercial use, rental use, or any use for which the product is not intended;
- To damages or defects exceeding the cost of the product.
Etekcity will not be liable for indirect, incidental, or consequential damages in connection with the use of the product covered by this warranty.
This warranty extends only to the original consumer purchaser of the product and is not transferable to any subsequent owner of the product regardless of whether the product is transferred during the specified term of the warranty.
This warranty does not extend to products purchased from unauthorized sellers. Etekcity's warranty extends only to products purchased from authorized sellers that are subject to Etekcity's quality controls and have agreed to follow its quality controls.
All implied warranties are limited to the period of this limited warranty.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
If you discover that your product is defective within the specified warranty period, please contact Customer Support via support@etekcity.com. DO NOT dispose of your product before contacting Etekcity. Once the Customer Support Team has approved your request, please return the product with a copy of the invoice and order ID.
Every Etekcity product automatically includes a 2-year warranty. To make the customer support process quick and easy, register your product online at www.etekcity.com/warranty.
This warranty is made by:
Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
Customer Support
If you have any questions or concerns about your new product, please contact the Etekcity Customer Support Team.
Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
Email: support@etekcity.com
Toll-Free: (855) 686-3835
Support Hours
Mon–Fri, 9:00 am–5:00 pm PST/PDT
*Please have your order invoice and order ID ready before contacting Customer Support.
