DoorBird D1101UV IP Video Door Station Installation Manual

Introduction

Read these instructions carefully before starting to use any components. Keep the manual so you can refer to it at a later date if required. If you hand over the device to other persons for use, please hand over the operating manual as well.

You can always find the most up-to-date version of the installation manual on www.doorbird.com/support

To make things easier we use the term "device" for the product "IP Video Door Station D11x series" and "mobile device" for a smartphone or tablet.

Liability

Every care has been taken in the preparation of this document. Please inform Bird Home Automation GmbH of any inaccuracies or omissions. Bird Home Automation GmbH cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Bird Home Automation GmbH makes no warranty of any kind with regard to the content of this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Bird Home Automation GmbH shall neither be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material. This product is only to be used for its intended purpose.

Equipment Modifications

This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no components that require service by the user. Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals.

Symbols Used

Danger

⚠️ Indicates a hazardous situation which, if not avoided, will result in death or serious injury.

Warning

? Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

Caution

⚠️ Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

Notice

? Indicates a situation which, if not avoided, could result in damage to property.

Important

❗ Indicates significant information which is essential for the product to function correctly.

Note

ℹ️ Indicates useful information which helps in getting the most out of the product.

Hazard Information

WARNING

Mounting, installation and servicing work on electrical devices may only be performed by a qualified electrician. Failure to observe this regulation could result in the risk of serious damage to health or fatal injury due to electric shocks.
Devices with 110-240 V connection: The device may only be connected to an easily accessible power socket outlet. The mains adapter must be pulled out if a hazard occurs.
For power supply, only use the original plug-in mains adapter delivered with the device, separately available DIN rail power supplies or a recommended PoE-Switch/PoE-Injector as specified in this manual.
Because of electrostatic charging, direct contact with the circuit board can result in destruction of the device. Direct contact with the circuit board must therefore be avoided at any time.
Observe the EN 60065 resp. EN 60950 resp. EN 62368 standard.
Do not use the device if there are signs of damage to the housing, control elements or connecting sockets, for example, or if it demonstrates a malfunction. If you have any doubts, please have the device checked by an authorized expert.
Do not open the device. This voids the warranty of the device. The device does not contain any parts that can be maintained by the user. In the event of an error, please have the device checked by an authorized expert.
For safety, approval and licensing reasons (CE/FCC/IC etc.), unauthorized change and/or modification of the device is not permitted.
The device is not a toy: do not allow babies and children to play with it.
To avoid the danger of suffocation, keep any packing materials away from babies and children. Plastic films/bags, pieces of polystyrene, etc. are not a toy and can be dangerous in the hands of a child. Discard any packing materials immediately after removing the product. Do not reuse packing materials.
Always lay cables in such a way that they do not become a risk to people and domestic animals.
Voltage is applied to parts within the equipment. Do not touch any parts that are not associated with the installation, wiring, or connection. Electric shock could result.

Additional Warnings

On devices which are not marked as weatherproof: Keep the device away from water or any other liquid.
Do not install or make any wire terminations while power supply is plugged in. It can cause electric shock or damage to the device.
Before turning on power, make sure wires are not crossed or shorted. If not, fire or electric shock could result.
High voltage may be present internally. Do not open the device. Electric shock could result.
The device is not explosion-proof. Do not install or use near gases or flammable materials. Fire or explosion could result.
Do not install two power supplies in parallel to a single input. Fire or damage to the device could result. Be sure to connect a single power supply to the device.
Do not connect any terminal on the device to an AC power line. Fire or electric shock could result.
Keep AC cord from being marred or crushed. If the AC cord is fractured, fire or electric shock could result.
Do not plug or unplug with wet hands. Electric shock could result.
Do not put any metal or flammable material into the device. Fire, electric shock, or device trouble could result.
Existing wiring may contain high voltage AC electricity. Damage to the device or electric shock could result. Wiring and installation must be done by a qualified electrician.
When mounting the device on a wall or ceiling, install the device in a convenient location, but not where it could be jarred or bumped. Injury could result.
On devices with ground terminals, connect to an earth ground. Otherwise fire or malfunction could result.
On devices with plastic or real glass, do not put high pressure on the glass. If fractured, injury could result.
On devices with LCD, if LCD is punctured, do not allow contact with the liquid crystal inside. Injury could result. If necessary, gargle your mouth and clean your eyes or skin with clear water for at least 15 minutes and consult your doctor.
Do not put anything on the device or cover the device with cloth, silicone, glue, coating, separate covering etc. Fire or device issues could result.
Do not install the device in any of the following locations. Fire, electric shock, or device trouble could result:
- Places under direct sunlight or places near heating equipment that varies in temperature.
- Places subject to dust, oil, chemicals, hydrogen sulfide (hot spring).
- Places subject to moisture and humidity extremes, such as bathrooms, cellars, greenhouses, etc.
- Places where the temperature is very low, such as inside a refrigerated area or in front of an air conditioner.
- Places subject to steam or smoke (e.g. near heating or cooking surfaces).
- Where noise generating devices such as dimmer switches or inverter electrical appliances are closeby.
- Locations subject to frequent vibration or impact.
On devices with intercom, be sure to perform a call test with low audio volume on both intercom devices. A sudden call etc. may arrive causing for example damage to your ear.
If the device does not operate properly, unplug the power supply.
All devices which are not marked as weatherproof are designed for indoor use only. Do not use outdoor.
On devices which are marked weather-proof: Do not spray with high-pressure water. Device issues could result.
We do not assume any liability for damage to property or personal injury caused by improper use or the failure to observe the hazard information. In such cases, any claim under warranty ceases. For consequential damages, we assume no liability!

Safety Instructions

The device shall be used in compliance with local laws and regulations.
Store the device in a dry and ventilated environment.
Avoid exposing the device to shocks or heavy pressure.
Do not install the device on unstable brackets, surfaces or walls. Make sure the material is strong enough to support the weight of the device.

Usage and Care

Use only applicable tools when installing the device. Using excessive force with tools could cause damage to the device.
Do not use chemicals, caustic agents, or aerosol cleaners.
Use a clean dry cloth for cleaning.
Use only accessories that comply with technical specification of the device. These can be provided by Bird Home Automation GmbH.
Use only spare parts provided by or recommended by Bird Home Automation GmbH.
Do not attempt to repair the device by yourself. Contact Bird Home Automation GmbH for service matters.
Keep the device more than 1 m (3.3') away from microwave, radio, TV, wireless router and any other wireless devices.
On devices with intercom or built-in speaker or built-in microphone or signal transmission functions, keep the wires more than 30 cm (12") away from AC 100-240 V wiring. AC induced noise and/or device malfunction could result.
Install the device in an area that will be accessible for future inspections, repairs and maintenance.
If the device is used close to a cellular phone, the device may malfunction.
The device can be damaged if dropped. Handle with care.
The device turns inoperative during power failure.
On devices with intercom or built-in speaker or built-in microphone, in areas where cellular or Radio / TV broadcasting station antennas are closeby, the device may be affected by radio frequency interference.
On devices with LCD screen, it must be noted in advance that the LCD panel, though manufactured with very high precision techniques, inevitably will have a very small portion of its picture elements always lit or not lit at all. This is not considered a device malfunction.
On devices with intercom, due to the environmental sound around the device, it may hinder smooth communication, but this is not a malfunction.
On devices with Username/Password, the Username/Password to access the device is the customer's responsibility. Make sure to use a password that cannot be easily guessed by a third party. We recommend that you change the Password on a regular basis.
Bird Home Automation will not be liable for damage that occurs due to failures in power supply, network equipment or terminal devices; failures due to Internet providers and cellular network providers; failures such as disconnected lines and other losses in communication, which makes it impossible to provide this service as well as in any way delay this service due to any other causes outside of our responsibility; or if an error or missing data occurs during transmission.

Disposal, Transportation, and Warranty

Information on Disposal for Users of Waste Electrical & Electronic Equipment (Private Household)

This symbol on the products and/or accompanying documents means that used electrical and electronic products should not be mixed with general household waste. For proper treatment, recovery and recycling, please take these products to designated collection points, where they will be accepted on a free of charge basis. Alternatively, in some countries you may be able to return your products to your local retailer upon the purchase of an equivalent new product. Disposing of this product correctly will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling. Please contact your local authority for further details of your nearest designated collection point. Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.

Information on Disposal in Other Countries Outside the European Union

This symbol is only valid in the European Union. If you wish to discard this product, please contact your local authorities or dealer and ask for the correct method of disposal.

Transportation

? When transporting the device, use the original packaging or equivalent to prevent damage to the device.

Warranty Information

For information about the device warranty, see www.doorbird.com/warranty

Components

1x Main Electrical Unit with call button and front panel
1x Installation manual
1x Quickstart guide with Digital Passport
1x Waterproof A4 laser printer paper for labelling name plates
1x Power supply unit (mains adaptor) with four country-specific adaptors
1x Screw connection terminal plug
Small parts

Device Overview

Front

1) Front panel

2) HDTV Video

3) Security screws

4) Light Sensor (For night-vision mode)

5) Bluetooth transceiver

6) Speaker

7) Microphone

8) 4D Motion sensor

9) Illuminated call button with nameplate

Inside

10) Diagnostic-LED: Lights up a few seconds after connecting the device to power

11) Main Electrical Unit

12) Screw connection terminal

13) Gasket

Videos

Need help with the installation? Be sure to watch our installation videos which can be found on http://www.doorbird.com/support. Each individual step of the installation is clearly documented in the videos.

Installation Overview

All the steps below should be carried out carefully by a competent adult, taking into consideration any applicable safety regulations. Please contact us directly or seek the advice of a competent specialist.

Please ensure that all wires used for the installation are undamaged along their entire length and approved for this type of use.

Network Speed and Network Components

Please ensure that the upload speed of your Internet connection is at least 0.5 Mbps. The user experience is only as good as your network speed, network stability and quality of your network components, such as your Internet Router and WiFi access points or WiFi repeaters. Please also make sure that your network components are no older than two years old, have been manufactured by a well-known manufacturer, and have the latest firmware installed.

Should these requirements not be fulfilled, it may occur, for example that the performance of audio and video is poor or push notifications are delayed or do not arrive on your smartphone or tablet at all.

Requirements:

High-speed Internet (via landline): DSL, cable or optical fibre
Network: Ethernet, with DHCP

Installation Steps

1. Switching Off Power

Switch off the power to all wires leading to the assembly location, i.e. the door chime, electric door opener, power supply unit for the video door station etc.

2. Removal of the Existing Front Panel

Turn the safety screws counterclockwise until they loosen.

Disconnect all cables from the main unit of your D202 or D201. Carefully remove the D201/D202 front panel with the main unit from the mounting housing.

3. Connecting the Device

You can connect all necessary cables and wires to the device now.

ℹ️ For easier installation we strongly recommend to remove the plug from screw connection terminal while you connect the cables and wires.

? Please remove any cables and wires from the connection ports of the device that you do not need.

Notes on Network Connection

You can connect the device to the network using a network cable. The connection via WiFi is not possible!

Install a network cable (which is plugged into a network switch / router with Internet access) from the inside of your building to the assembly location. The network cable between the assembly location and the network switch / router can have a maximum length of 80 m/262 ft (IEEE 802.3). If you must span a distance of more than 80 meters/262 feet you can put a network switch in between. Make sure to use a high-quality Cat.5 network cable or better and with proper shielding (Screened Foiled Twisted Pair (S/FTP or SFTP)) whereby the shield is connected to the outer metal shield of the RJ45 plug (8P8C).

? If you have only two wires available at the assembly location, you may use the "DoorBird 2-Wire Ethernet PoE Converter A1071", sold separately. It allows you to transfer network data (Ethernet) and power (PoE) with a simple two-wire cable over long distances. For example, existing buildings with a simple two-wire bell wire can be equipped with network technology without having to retrofit any network cables.

Wiring Diagram and Port Descriptions

LAN/POE Connection

The device cannot be connected to the network via WiFi. Please refer to the section "Notes on Network Connection" prior to step 1.

Use only four wires (1, 2, 3 and 6) of a standard Network cable Cat.5 or better, coming from the Internet Router/PoE-Switch/PoE-Injector.

Port	Description
LAN/POE	Cat.5 / Cat.6 Network cable T+: White and orange network cable wire (Number 1, Transmit Data +) T-: Orange network cable wire (Number 2, Transmit Data -) R+: White and green network cable wire (Number 3, Receive Data +) R-: Green network cable wire (Number 6, Receive Data -)
	Cat.7 Network cable (Installation cable) T+: White network cable wire from pair "orange/white" (Number 1, Transmit Data +) T-: Orange network cable wire from pair "orange/white" (Number 2, Transmit Data -) R+: White network cable wire from pair "green/white" (Number 3, Receive Data +) R-: Green network cable wire from pair "green/white" (Number 6, Receive Data -)

? Do not power the device simultaneously via the power supply from the power supply unit (mains adaptor) and the power supply via PoE.

Port Details

LAN/POE	Max 24V 1 A	Max 0V 0 A (NO)	15VDC 1 A	COM 1	CB 2	CB 1
T+, T-, R+, R-	R1, R1	E1, E1	V-, V+
Description	Bi-stable latching relay #1: Max. 24 V DC/AC, 1 A. Keeps its state even in case of power loss. Configurable via DoorBird App. Can be used to connect an electric door opener. The device does not supply power to the connected device; power must be installed separately. For secure installation, use a remote safety relay indoors (e.g., DoorBird I/O Door Controller A1081) to prevent tampering.	Digital input: 0 V, 0 A (NO), for door opener button. Triggers the bi-stable latching relay (R1, R1). ⚠️ Do not apply voltage to these ports; it may destroy the device.	15 V DC Power supply input: Connect the black wire of the mains adapter here if not using PoE. ? Do not power simultaneously via mains adapter and PoE.	Jack for future peripherals (e.g., keypad).	Jack for second call button.	Jack for first call button.
? The jacks "CB1", "CB2" and "COM1" on the rear side of the Main Electrical Unit must only be used to connect components certified by Bird Home Automation.
Call Button Port (4 PIN): Use the provided four-wire call-button cable to connect the call-button to the Main Electrical Unit (already connected to "CB1" in delivery). ? Connect cables carefully; incorrect connection may damage the device. Ensure wires without insulation material do not protrude from the screw terminal to prevent short circuits.

Assembly and Activation

8. Assemble the Device to the Mounting Housing (Backbox)

Assemble the front panel with the attached Main Electrical Unit carefully using the provided screwdriver to the mounting housing. Turn the safety screws clockwise until they are firmly tightened.

9. Activate the Device

If powered by a mains adapter, plug it into a wall socket. If powered via PoE, switch on the PoE-Switch/PoE-Injector. If powered via DIN-rail power supply, switch it on.

The Diagnostic-LED indicates power supply. It lights up green a few seconds after connecting power. The device is now ready for operation.

If the Diagnostic LED does not light up, check the power supply. For wall-plug adapters, verify correct connection of positive and negative poles.

The device is ready for operation (booting up, software updates) after emitting a short diagnosis sound from the loudspeaker. This may take up to 5 minutes.

10. Downloading and Installing the App

Download the "DoorBird" App from the Apple App Store or Google Play Store onto your mobile device. The latest App manual is available at www.doorbird.com/support.

When the device is connected to your Internet Router via network cable, go to the DoorBird App > "Add device" and click the QR code icon in the "User" field. Scan the user QR code from the "Digital Passport" provided with the device.

If you have problems adding the device, check if it's online (www.doorbird.com/checkonline). If not, check the WiFi or network cable connection.

Device Features

Diagnostic-LED

Check the Diagnostic LEDs to see if the device is powered. The LED lights up a few seconds after power connection. The Diagnostic-LED is designed to illuminate only slightly.

Diagnostic Sounds

After about one minute, the device emits brief diagnostic sounds after connecting to power, network, or internet.

Lens

The product uses a straightened Wide-Eye hemispheric lens (HD). Due to the wide angle of coverage (horizontal, vertical, diagonal), a small edge may appear in the corners of the image, as well as reflections from the front surface of the unit.

Motion Sensor

The device has a built-in Motion Sensor with 4D Technology. Use it for applications like sending alarms to a mobile device or switching an outdoor light. The adjustable distance is optimized for a 1.75m (69 in) tall, 70kg (165 lbs) person in a free environment. Accuracy may vary depending on the environment.

Bluetooth Transceiver

The device has a built-in Bluetooth® transceiver. Future functionality for interesting applications will be added. Check the company news blog or www.doorbird.com/support for updates.

API

The device features a well-documented API for third-party integration. For information, terms, and conditions, see www.doorbird.com/api

DoorBird Connect

The device offers many options for integration into third-party applications. For information, terms, and conditions, see www.doorbird.com/connect

Maintenance of the Front Panel

Cleaning and Maintenance Instructions

DoorBird front panels are made of high-quality materials for durability. As they are usually installed in unprotected outdoor areas, they are exposed to adverse weather and aggressive substances, especially near roads, coastlines, and industrial areas. Please follow these care instructions. Bird Home Automation GmbH cannot accept liability for damage if these instructions are not followed. Aggressive dirt such as bird droppings should be removed as quickly as possible.

? Aggressive stains such as bird droppings should be removed as soon as possible.

? Never use abrasive detergents such as steel wool or scouring milk!

Warm water, possibly with a little detergent, a soft cloth, or a brush is usually sufficient. Plastic parts (camera or nameplates) must not be treated with metal care products. Remove all residues of cleaning agents or lubricants to avoid stains or discoloration after maintenance.

Stainless Steel

High-quality stainless steel is used for all DoorBird devices. However, it can rust as it's approximately 70% iron. Rust resistance comes from a protective layer (passive layer) of chromium and other precious metals. Iron particles, grinding dust, and chips deposited on stainless steel can lead to corrosion (rust film). These particles are found everywhere, especially in industrial areas, coastal regions, and near busy roads. Remove ferrous deposits immediately, as they can attack the device and lead to real rust if not removed. To remove rust, simply wipe off dust; a care product like WD 40 is recommended. Apply thinly and rub in. This also applies if rust appears on engravings.

Cement or lime splashes should be carefully removed with a wooden spatula before hardening.

The following cleaning detergents should not be used as they reduce corrosion resistance:

Products containing chloride and hydrochloric acid
Bleach (rinse thoroughly with water if accidentally used)
Silver polish

After cleaning with clear water, wipe with a damp cloth and rub dry to avoid lime traces. Lime residues can be avoided by using demineralised water.

Stainless Steel PVD Coated

For PVD coated, chrome-plated, or gold-plated surfaces, use a grease-dissolving detergent and clear water, or a clean, dust-free microfibre cloth. For high-gloss surfaces, use a scratch-free cloth (e.g., glasses cleaning cloth, furniture polishing cloth).

Lacquered Surfaces

Clean painted surfaces and lettering with a soft, scratch-free cloth moistened with a mild soap solution. To prevent stains or discoloration, wipe off detergents without residue. Be careful with lettering to avoid damaging the film or print.

Troubleshooting

The Device Does Not Power Up

If powered by a mains adapter, plug it into a wall socket. If already plugged in, check cable and wire connections to the screw terminal. Often, removing and reconnecting the cable/wires helps (loose contact). If powering multiple devices with one adapter, ensure it provides sufficient power for the cable length.

If powered via PoE, switch on the PoE-Switch/PoE-Injector. If already on, check cable and wire connections to the screw terminal. Removing and reconnecting often resolves issues. If problems persist, verify your PoE-Switch/PoE-Injector supports IEEE 802.3af Mode A (see www.doorbird.com/poe).

If powered by a DIN-rail power supply, switch it on. If already on, check cable and wire connections to the screw terminal. Removing and reconnecting often resolves issues. If powering multiple devices with one supply, ensure it provides sufficient power for the cable length.

The Device Does Not Connect to Network via Network Cable ("No Network" Diagnosis Sound)

Often, removing and reconnecting cables/wires to the screw terminal plug helps (loose contact). If the problem persists, check if the network cable is properly connected to your router/switch and is not damaged.

If the problem persists, check if your Router has DHCP Server enabled and can assign an IP address to the device.

The Device Does Not Connect to Internet ("No Internet" Diagnosis Sound)

Usually, your Internet is down or your router blocks internet access for the device. Please see www.doorbird.com/downloads/ports.pdf.

If the problem persists, check if your Router's DHCP is enabled and can assign an IP address to the device.

The Device Does Not Connect to Internet