Victrola Stream Carbon VPT-3000 Instruction Manual

Turntable Overview

Top View

The top view of the turntable displays the following key components:

• Platter: The main rotating surface for records.
• Slipmat: A protective mat placed on the platter.
• Tonearm: The arm that holds the cartridge and stylus, tracking the record groove.
• Removable Headshell: The part of the tonearm where the cartridge is mounted.
• Ortofon 2M Red Cartridge: The pre-installed cartridge and stylus assembly.
• Counter Weight: Located at the rear of the tonearm, used for balancing and setting tracking force.
• Anti-Skate Knob: Adjusts the inward force on the tonearm to prevent it from drifting towards the center of the record.
• Tonearm Lift Lever: A lever to manually raise and lower the tonearm onto or off the record.
• Speed Selector: Control for choosing playback speeds (e.g., 33 ⅓ RPM, 45 RPM).
• 45 RPM Adaptor: A small disc that fits onto the spindle to play 7-inch records with large center holes.
• Control Knob: A versatile knob for various functions, potentially power or volume.

Back View

The rear of the turntable features connection ports:

• Dust Cover: A protective cover for the turntable.
• RCA Output: Connects to amplifiers or powered speakers for audio output.
• Ethernet Port: For wired network connectivity, likely for streaming features.
• AC Power Port: Connection point for the power adapter.

Parts Included

The package contains the following items:

• Turntable unit
• Dust Cover
• Power Cord
• 45 RPM Adaptor
• Counter Weight
• Removable Headshell
• Platter
• Silicone Slipmat

Specifications

General

Turntable

Frequently Asked Questions (FAQ)

Turntable Not Spinning

Ensure the platter belt is installed and a record speed is selected using the speed selector knob.

Turntable Not Streaming to Sonos

Confirm that a default Sonos player or group is selected within the Victrola app and that Autoplay is enabled. If Autoplay is disabled, press and hold the control knob for 1 second to set your turntable as the source for your default Sonos player or group.

Audio is Skipping When Streaming to Sonos

Skipping during streaming is commonly caused by poor Wi-Fi quality. Within the Victrola Stream app, navigate to the additional settings page for your turntable and adjust the wireless audio delay until the skipping ceases.

Turntable is Making a Humming Noise

A humming noise is usually attributed to a ground loop issue. Removing and reinstalling the removable headshell typically resolves this problem.

Change or Replace a Stylus or Cartridge

For information on changing or replacing the stylus or cartridge, please visit stream.victrola.com/cartridge.

Additional FAQ

For further assistance and frequently asked questions, visit stream.victrola.com/faq.

User Guide and Support

For comprehensive user guidance, please refer to: stream.victrola.com/guide

Customer Support

Victrola Customer Support can be reached via:

• Website: stream.victrola.com/support
• Phone: 1(877)-553-6079
• Email: victrolastream@victrola.com

Important Safety Instructions & Warnings

Read all safety and operating instructions before using the product. Retain these instructions for future reference and adhere to all warnings.

1. Do not use the apparatus near water or moisture.
2. Clean only with a dry cloth.
3. Do not obstruct ventilation openings.
4. Avoid installation near heat sources such as radiators or stoves.
5. Protect the power cord from damage, especially at plugs and exit points.
6. Use only manufacturer-specified attachments and accessories.
7. Exercise caution when moving the apparatus with a cart to prevent tip-over injuries.
8. Unplug the apparatus during lightning storms or when unused for extended periods.
9. All servicing should be performed by qualified personnel.
10. Electrical Safety: This appliance is Class II or double insulated, requiring no safety connection to electrical earth. The mains plug serves as the disconnect device and must remain readily operable. Do not expose the apparatus to rain or moisture, dripping, or splashing. Avoid placing liquid-filled objects (e.g., vases) on the apparatus. Use in moderate climates.
11. Warning Symbols: A lightning flash with an arrowhead symbol within an equilateral triangle alerts users to the presence of non-insulated "dangerous voltage" that may pose a risk of electric shock. An exclamation point symbol within an equilateral triangle indicates important operating and maintenance instructions in the accompanying literature.
12. Installation Precautions: Refer to exterior markings for electrical and safety information before installation or operation. Ensure ventilation openings are not covered. Do not place naked flame sources, such as lighted candles, on the apparatus. Avoid installing the equipment in confined spaces like bookcases.
13. Operational Safety: To completely shut off power, unplug the power cord from the wall outlet. Avoid using controls or performing procedures not specified, as this may result in hazardous exposure. To prevent electric shock, ensure the wide blade of the plug aligns with the wide slot and is fully inserted. If the product experiences operational problems, contact qualified service centers and do not use it in a defective state.
14. Before Use: Select the installation location carefully, avoiding direct sunlight, heat sources, vibrations, excessive dust, cold, or moisture. Keep away from sources that hum, like transformers or motors. Do not open the cabinet, as this may cause damage or electric shock. If a foreign object enters the set, contact Customer Service. Handle records with clean fingers and avoid playing records with surface cracks. When unplugging, pull the cord directly from the plug, never the cord itself. Use the white protective needle cover after use to protect the stylus. Clean the unit with a dry cloth; avoid chemical solvents that might damage the finish. Keep this manual in a safe place for future reference.

FCC & IC Compliance

This device complies with Part 15 of the FCC Rules and Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC & IC Radiation Exposure Statement: This equipment complies with FCC and Canada radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Déclaration d'IC sur l'exposition aux radiations: Cet équipement est conforme aux limites d'exposition aux radiations définies par le Canada pour des environnements non contrôlés. Cet équipement doit être installé et utilisé à une distance minimum de 20 cm entre l'antenne et votre corps. Cet émetteur ne doit pas être installé au même endroit ni utilisé avec une autre antenne ou un autre émetteur.

Warranty Information

Victrola is a registered trademark of Innovative Technology Electronics, LLC.

United States

Victrola warrants to the original retail purchaser that this product will be free from defective materials and workmanship for two (2) years from the date of purchase, subject to the limitations below. This warranty period is not extended if Victrola replaces the product.

To obtain a replacement under the terms of this warranty, contact the dealer from which the product was purchased with your original receipt. If assistance from the dealer is impossible, contact Victrola customer service for warranty assistance at stream.victrola.com/support.

If the product proves defective in material or workmanship within two (2) years from the date of purchase, Victrola will replace the product at no charge. If the product model is no longer available and cannot be replaced with an identical model, Victrola will issue a merchandise credit for the purchase price to be redeemed at victrola.com.

Warranty Limitations:

• This limited warranty does not cover failure of the product arising, in whole or in part, from improper installation, storage, transportation, misuse, abuse, accident, neglect, mishandling, unauthorized repair, modification, or wear from ordinary use or environmental deterioration.
• This limited warranty does not cover cosmetic damage, including paint damage, or consequential damage to other components or premises which may result for any reason from the failure of the product.
• This limited warranty is null and void for products not used in accordance with Victrola's instructions.
• This limited warranty terminates if the original retail purchaser sells or otherwise transfers this product.
• This limited warranty is null and void for defects or damage caused by installation or repair performed by any person or entity other than a Victrola authorized installer or dealer.

Victrola's warranty extends only to products purchased from authorized sellers. Victrola warranty does not cover products purchased from unauthorized sellers whose quality cannot be verified. A list of authorized resellers can be found at victrola.com. Victrola's warranty also does not cover products purchased as repaired or refurbished.

This warranty grants specific legal rights, and you may also have other rights which vary by state, jurisdiction, or country. All express and implied warranties for the product, including implied warranties of merchantability and fitness for a particular purpose, are limited in time to the term of this warranty. Some jurisdictions do not allow exclusions or limitations on how long an implied warranty lasts, so these limitations may not apply to you. Victrola's responsibility for malfunctions and defects in hardware is limited to replacement or repair as set forth in this warranty statement. Victrola does not accept liability for special, punitive, consequential, or incidental damages or losses, whether direct or indirect, including liability for third-party claims for damages or losses, or for products not being available for use. The maximum liability for which Victrola may be responsible will not exceed the amount paid for the product.

Canada and US Territories

The warranty on this product shall comply with applicable law when sold to a consumer in Canada or a US Territory. To obtain any applicable warranty service, please contact the dealer from which you purchased the product, or the distributor that supplied the product, with your original receipt. If assistance from the dealer is impossible, you may contact customer service for warranty assistance at stream.victrola.com/support.

If this product proves defective in material or workmanship, Victrola will replace the product at no charge. If the product model is no longer available and cannot be repaired effectively or replaced with an identical model, Victrola, at its sole option, may replace the unit with a current model of equal or greater value.

Outside the U.S., Canada, and US Territories

The warranty on this product shall comply with applicable law when sold to a consumer outside of the United States, Canada, and US Territories. To obtain any applicable warranty service, please contact the dealer from which you purchased the product, or the distributor that supplied the product, with your original receipt.

Model Number: VPT3000-091222