Instruction Manual

Automatic Ice Maker

Model: HZB-30F

Important Safety Instructions

Your safety and the safety of others are very important.

All safety messages will tell you what the potential hazard is, how to reduce the chance of injury, and what can happen if the instructions are not followed. Always read and obey all safety messages.

All safety messages will follow the safety alert symbol and the word “DANGER” or “WARNING” as shown below:

DANGER: Serious injury may occur if you don't immediately follow the instructions.

WARNING: May cause injury or damage if instructions are not followed.

When using electrical appliances, basic safety precautions should be followed to reduce the risk of fire, electric shock, and injury to persons or property. Read all instructions before using any appliance.

Use this appliance only for its intended purpose as described in this owner's manual.

This ice-maker must be properly installed in accordance with the installation instructions before it is used.

The unit must be positioned so that the plug is accessible. Do not run cord over carpeting or other heat insulators. Do not cover the cord. Keep cord away from traffic areas, and do not submerge in water. No other appliance should be plugged into the same outlet, and ensure the plug is fully inserted into the receptacle.

Extension cords are not recommended as they may overheat and cause a fire risk. If an extension cord must be used, use a minimum 16AWG size rated for no less than 1875 watts.

If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or a similarly qualified person to avoid a hazard.

Disconnect the mains plug from the supply socket when not in use for a long term.

Remove the power plug or disconnect from the mains before cleaning or servicing the appliance. NOTE: If for any reason this product requires service, we strongly recommend that a certified technician perform the service.

Never unplug the unit by pulling on the power cord. Always grasp the plug firmly and pull straight out from the outlet.

Do not use the unit outdoors. Keep the unit away from direct sunlight and ensure at least 6 inches of space between the back of the unit and the wall, and keep the front clear. Ensure ventilation openings are unobstructed.

Do not tip over the unit, as this can cause abnormal noise, affect ice-cube size, and potentially cause water leakage.

If the unit is brought in from outside during winter, allow it a few hours to warm up to room temperature before plugging it in.

Do not use any liquid other than water to make ice cubes.

Do not clean the ice maker with flammable fluids, as fumes can create a fire hazard or explosion.

WARNING: Do not damage the refrigerant circuit.

WARNING: Children should be supervised to ensure they do not play with the appliance.

WARNING: This appliance must be earthed. Use the 110-120V/60Hz earthed power supply.

DANGER – Risk Of Fire or Explosion. Flammable Refrigerant Used. Do Not Use Mechanical Devices To Defrost Ice Maker. Do Not Puncture Refrigerant Tubing.

DANGER – Risk Of Fire Or Explosion. Flammable Refrigerant Used. To Be Repaired Only By Trained Service Personnel. Do Not Puncture Refrigerant Tubing.

CAUTION – Risk Of Fire Or Explosion. Flammable Refrigerant Used. Consult Repair Manual/Owner's Guide Before Attempting To Install or Service This Product. All Safety Precautions Must be Followed.

CAUTION Risk Of Fire Or Explosion. Dispose Of Property In Accordance With Federal Or Local Regulations. Flammable Refrigerant Used.

CAUTION – Risk Of Fire Or Explosion Due To Puncture Of Refrigerant Tubing; Follow Handling Instructions Carefully. Flammable Refrigerant Used.

The ice maker should be installed in accordance with the safety standard for Refrigeration Systems, ASHRAE15. The ice maker shall not be installed in corridors or hallways of public buildings.

If the unit requires maintenance, replacement with like components and servicing shall be done by factory-authorized service personnel to minimize the risk of ignition due to incorrect parts or improper service.

IMPORTANT:

Wire colors in the mains lead are as follows:

Wire ColorFunction
Green or Green with a strip yellowGrounding
WhiteNeutral
BlackLive

To avoid a hazard due to instability, the appliance must be placed on an even or flat surface.

General Information

1) Dimensions

A line drawing of the HZB-30F automatic ice maker, showing its upright, rectangular form with a front panel featuring controls and a grille. Key dimensions are indicated:

Side and front views illustrate required installation clearances.

2) Main Unit Construction

The main unit comprises the following components:

Accessories include:

3) Ice-Making And Its Water Tank Parts

Detailed view of the ice-making module and water tank components, labeled A through K:

4) Operation Panel

The operation panel features an LCD display window and control buttons.

A. LCD display window:

Control Buttons:

Operating Procedures & Maintenance

Unpacking Your Ice Maker

  1. Remove all packaging. Check for accessories: instruction manual, ice scoop, water supply pipe, water quick connector, drain pipe. Contact customer service if parts are missing.
  2. Remove tapes from the door, inner cabinet, and ice scoop. Clean the inner cabinet and ice scoop with a damp cloth.
  3. Place the ice maker on a level floor, away from direct sunlight and heat sources (stove, furnace, radiator). Ensure at least 8 inches gap at the air outlet and 2 inches on the sides for ventilation.
  4. If the unit was tilted during shipping, allow 4 hours for the refrigerant to settle before plugging it in.
  5. Ensure the power plug is accessible.

WARNING: Connect to the potable water supply only. Use drinking water only.

Installation Location Requirement

Installation clearance: Diagrams show required spacing for top, side, and rear views (8" front, 2" sides, 6" rear).

Ensure unobstructed ventilation on sides and top (at least 2 inches free space). The installation should allow the unit to be pulled forward for servicing.

Electrical Requirement & Connections

WARNING: THIS UNIT MUST BE EARTHED.

Electrical Shock Hazard

Failure to follow these instructions can result in death, fire, or electrical shock.

Ensure proper electrical connection before final placement. A separate circuit for the ice maker is recommended. Use receptacles that cannot be turned off by a switch or pull chain. Replacement of the supply cord or plug should be done by a qualified service engineer.

This appliance requires a standard 110-120Volt, 60Hz electrical outlet with good grounding.

Recommended grounding method

For safety, the appliance must be properly grounded. It is equipped with a grounding plug. Plug into a mating grounding-type wall receptacle, grounded per the National Electrical Code and local codes. If a grounding receptacle is unavailable, a qualified electrician must install one.

Cleaning Your Ice Maker Before First Using

  1. Open the ice taking door.
  2. Clean with diluted detergent, warm water, and a soft cloth.
  3. Repeatedly clean water-contacting inner parts, wipe with a wet cloth, and dry with a dry cloth.
  4. Drain the water tank using the water drain pipe. Clean the inner ice-storing cabinet. Drain all cleaned water from the unit's back drain port. Reinstall the water tank drain pipe and the unit's drain port cap; otherwise, ice-making will be abnormal. Discard ice from the first cycle after cleaning.
  5. Clean the exterior regularly with a mild detergent solution and warm water.
  6. Dry the interior and exterior with a clean soft cloth.

Water Connection For Your Ice Maker

Water Drain Pipe Connection

Pull out the black water drain cap (indicated “A”), connect the gray drain pipe to the drain port, and then connect the other end of this pipe to the drain pipeline.

Water Supply Pipe Connection

  1. Connect the pipe to the unit: Remove the tape from the water inlet port (indicated “B”). Press the outer circle and insert one end of the white water supply pipe inward completely. Reinstall the clipper.
  2. Connect the pipe to the water faucet of the water main supply system: Install the quick connector to the water faucet via screw thread. Remove the clipper from the quick connector. Insert the other end of the water supply pipe into the quick connector port completely. Reinstall the clipper.

Note: The water faucet must be supplied by the customer.

Important: Water pressure must be 0.04-0.6 MPa.

Visual steps for water connection are provided, showing the quick-connector, water faucet, hose insertion, and clipper mechanism.

Operation the Ice-Making Process

The ice-making program is explained in the following chart:

Symbol Explanations:

Temperature and Time Units:

Ice Making Cycle Details:

Timer Setting Operation

Automatic Self-Cleaning Program

Start: Connect water pipes, plug in, press "TIMER/CLEAN" for over 5 seconds. The " ? " symbol stays on, showing remaining time. Total duration is 20 minutes.

Cancel: The program completes automatically in 20 minutes. It can also be canceled by pressing the "ON/OFF" button.

Timer Setting Operation

Delay time range: 1-24 hours, Default: 1 hour.

How to set the ON-Timer:

In standby mode, press "TIMER/CLEAN". The " ?ON " symbol appears. The number '1' flashes; use "+/-" to set delay time (1 hour per press). Setting is saved after 5 seconds.

How to cancel the ON-Timer:

Press "TIMER/CLEAN" again; the " ?ON " symbol and number flash, then disappear. Alternatively, press "ON/OFF" to cancel by force.

How to set the OFF-Timer:

When the unit is working, press "TIMER/CLEAN". The " ?OFF " symbol appears. The number '1' flashes; use "+/-" to set delay time (1 hour per press). Setting is saved after 5 seconds.

How to cancel the OFF-Timer:

Press "TIMER/CLEAN" again; the " ?OFF " symbol and number flash, then disappear. Alternatively, press "ON/OFF" to cancel by force.

Cleaning & Maintenance

WARNING

Before cleaning or maintenance, unplug the ice maker (except for self-cleaning). Do not use alcohol or fume cleaners, as they can crack plastic parts. Have a trained service person clean the condenser annually.

CAUTION

If the ice maker has been unused for a long time, clean it thoroughly before next use. Follow cleaning instructions and do not leave cleaning solution inside.

Periodic cleaning ensures efficiency, performance, hygiene, and longevity. Intervals may need shortening for pets, outdoor use, or other considerations.

NOTE: Do not store items other than ice in the storage bin, as labels can obstruct the drain pipe.

Exterior Cleaning

Clean the door and cabinet with a mild neutral detergent and warm water. Avoid solvent-based or abrasive cleaners. Use a soft sponge and rinse with clean water. Wipe dry with a clean towel.

The side steel plate can discolor with chlorine gas; clean it with a mild detergent, warm water, and a damp cloth. Never use abrasive agents.

Interior Cleaning

For Ice Storage Bin

Sanitize the ice storage bin occasionally, especially before first use or after extended periods of disuse. It's convenient to sanitize after cleaning the ice-making system and when the bin is empty.

  1. Disconnect power.
  2. Wipe the interior with a sanitizing solution (mild neutral detergent and hot water, 95°F-115°F).
  3. Rinse thoroughly with clear water; waste water drains through the drain pipe.
  4. Reconnect power.

Wash the ice scoop regularly like any other food container.

WARNING: DO NOT use solvent cleaning agents or abrasives on the interior. These cleaners may impart taste or damage the interior.

Ice Making Parts Cleaning

Periodically clean the main system of your ice-maker.

  1. Clean the water tank and other inner parts.
  2. Clean the water dividing pipe on the evaporator if water flow is obstructed. Clean each small hole carefully.
  3. Cleaning frequency depends on water quality. More frequent draining extends unit and pump life.
  4. If ice cubes are stuck on the evaporator, do not force removal. Press "ON/OFF" for over 5 seconds to enter ice melting mode. After cubes fall, turn off the unit, unplug, and clean the evaporator surface.
  5. Clean the water tank and ice-full detecting plate for ice hygiene. Spray a neutral cleaner and water mixture onto surfaces, wipe with a clean cloth, rinse, and dry. Drain the water tank via the drain pipe.

Suggestion: After cleaning and reassembling, discard the first batch of ice.

Ice Making Assembly System Cleaning

Minerals can form hard scaly deposits. Regular cleaning removes buildup. Frequency depends on water hardness (e.g., every 6 months for hard water).

  1. Turn off the ice maker. Keep it connected to water/drainage, but shut off the main water faucet.
  2. Scoop out all ice cubes.
  3. Prepare cleaning solution: Mix acid detergent (e.g., citric acid, white vinegar) with warm water (120°F-140°F). Use a large plastic or stainless container.
  4. WARNING: Wear rubber gloves and safety goggles/face shield when handling cleaner.
  5. Ensure the water drain pipe is correctly installed. Pour one cup of cleaning solution into the water tank; wait 5 minutes.
  6. Turn on power, press "TIMER/CLEAN" for over 5 seconds to start self-cleaning. The " ? " symbol is on, showing remaining time. The cycle runs for 8 minutes, stops for 3 minutes, repeating for a total of 20 minutes.
  7. After 20 minutes, drain the cleaning solution from the water tank to the lower ice storage bin. Shake slightly to drain completely. Reinstall the drain pipe.
  8. Repeat steps 4-6 to clean the ice-making assembly system again.
  9. Open the main water faucet. Press "TIMER/CLEAN" for over 5 seconds to start self-cleaning (rinsing). This process also takes 20 minutes.
  10. Drain the cleaning solution again. Reinstall the drain pipe.
  11. Repeat steps 8-9 two more times.
  12. Follow the program to clean the ice storage bin.
  13. The special cleaning program finishes. Return to regular ice-making mode. Discard the first batch of ice.

Cleaning Suggestion

  1. DAILY CLEANING: Clean ice shovel, door, and water dividing pipe daily. Rinse shovel and wipe door sides with a clean cloth.
  2. SEMI-MONTHLY CLEANING: Clean ice shovel, ice bin, water tank, ice-full detecting plate, and evaporator surface semi-monthly per interior cleaning program.

Normal Trouble Shooting

ProblemPossible CauseSolution
No water in unitMain water pressure too low or water supply hose blocked.Check and increase water pressure, clean supply hose.
The whole " ? " symbol is always on.Floating ball of water level detecting switch is blocked, can't be raised up.Clean the water tank and the water level detecting switch.
Water flows out from the side of the water tank.Place the unit on a level position, not on a slope.
The unit enters the ice making process, but no water flowing in the unit, and the whole " ? " symbol is on.Water flows out from the water drain pipe of the water tank.Pull out the pipe and install back to the right side slot of the water tank properly.
No water in water tank, or water supply problem, or the silicone pipe of water tank isn't on the correct position.Main water pressure too low or water supply hose blocked. Check and increase pressure, clean hose. The silicone pipe should be clamped in the slot of the water tank side.
Water pump work, but no water flow out from the water dividing pipe.The little holes on the water dividing pipe is blocked.Clean these little holes.
Water circulation pump doesn't work.Some special substance in water tank blocks the pump blade.Clean the water tank and the water pump.
The transparency of the ice cube is not very good.Water quality is bad.Use a water filter or water purifier to soften or filter the water.
Ice cube shape is irregular.Water quality is not good or the water tank is very dirty.Clean the water tank, and change with new water.
Ice cube is very thin.The little holes on the water dividing pipe are some blocked.Clean the water dividing pipe, make sure all nine holes are unclogged.
Ice cube is very thin, " ?️ " symbol is on.Ambient temperature is too high. Air circulation around the unit is not good.Move the unit to a low temperature space, or lengthen the time of each ice making cycle. Ensure sufficient space between the unit back/front and obstacles.
Ice cube is too thick.Ambient temperature is too low. The ice storage bin is full of the ice cube.Reduce the time of each ice making cycle. Take out some ice cube.
Ice making cycle is normal, but there is no ice cube produced.The temperature of ambient, or water in water tank is too high. Refrigerant leakage, E2 error code display. Cooling system tube is clogged.Move to a place with temperature lower than 90 Fahrenheit, and change to low temperature water. Need the technical serviceman to maintain.
Models: HZB-30F, HZB-30F Commercial Ice Maker Machine, Commercial Ice Maker Machine, Ice Maker Machine, Machine

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