Instruction Manual

Automatic Ice Maker

Model: HZB-36B

Important Safety

When using electrical appliances, basic safety precautions should be followed to reduce the risk of fire, electric shock, and injury to persons or property. Read all instructions before using any appliance.

Use this appliance only for its intended purpose as described in this owner's manual. This ice-maker must be properly installed in accordance with the installation instructions before it is used.

This unit must be positioned so that the plug is accessible. Do not run cord over carpeting or other heat insulators. Do not cover the cord. Keep cord away from traffic areas, and do not submerge in water. No other appliance should be plugged into the same outlet, and be sure that the plug is fully inserted into the receptacle.

We do not recommend the use of extension cord as it may overheat and cause a risk of fire. If you must use an extension cord, use No.14AWG minimum size and rated no less than 1875 watts.

If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard.

Disconnect the mains plug from the supply socket when not in use for a long term, where supply connection is via mains plug.

Remove power plug or disconnect from the mains before cleaning or servicing the appliance. NOTE: If for any reason this product requires service, we strongly recommend that a certified technician perform the service.

Never unplug you unit by pulling on the power cord. Always grasp the plug firmly and pull straight out from the outlet.

Do not use your unit outdoors. Keep the unit away from direct sunlight and make sure that there is at least 6 inches of space between the back of your unit and wall and keep the front free. Keep ventilation opening in the appliance enclosure or in the built-in structure, clear of obstruction.

Do not tip over the unit which will cause abnormal noisy and make the ice-cube size abnormal. And seriously, it may cause water leakage from the unit.

If the unit is brought in from outside in the winter season, give it a few hours to warm up to room temperature before plugging it in.

Do not use other liquid to make the ice-cube other than water.

Do not clean your ice maker with flammable fluids. The fumes can create a fire hazard or explosion.

General Information

1) Dimensions

The unit dimensions are approximately 23.11 inches (height) x 23.62 inches (width) x 14.57 inches (depth). Key ports include a Water Supply Port (2.91" x 9.25") and a Water Drainage Port (10.83" x 15.28").

2) Main Unit Construction

The main components of the ice maker are:

Accessory

3) Ice-making and its water tank parts

Detailed components of the ice-making system:

4) Operation panel

A. LCD display screen:

Before First Use

1) Unpacking Your Ice Maker

  1. Remove all packaging. Check for included accessories: instruction manual, ice scoop, water inlet pipe, water quick connector, and drain pipe. Contact customer service if parts are missing.
  2. Remove tapes securing doors and interior components. Clean the inner cabinet and ice scoop with a damp cloth.
  3. Place the ice maker on a level, flat surface away from direct sunlight and heat sources (stove, furnace, radiator). Ensure at least 2 inches of space between the unit's air outlet and walls, and 2 inches on the sides for ventilation.
  4. Allow 4 hours for refrigerant to settle before plugging in, especially if the unit was transported horizontally.
  5. Ensure the power plug is accessible.

Connect only to potable water supply. Use drinking water only.

2) Installation Location Requirement

3) Electrical Requirement & Connections

WARNING: THIS UNIT MUST BE EARTHED.

Electrical Shock Hazard

Failure to follow these instructions can result in death, fire, or electrical shock.

Ensure proper electrical connection before final placement. A dedicated circuit for the ice maker is recommended. Use receptacles not controlled by a switch or pull chain. Replacement of the supply cord or plug should be done by a qualified service engineer.

This appliance requires a standard 110-120Volt, 60Hz electrical outlet with proper grounding.

Recommended grounding method

For safety, this appliance must be properly grounded. It is equipped with a grounding plug. Plug into a mating grounding-type wall receptacle, grounded per the National Electrical Code and local ordinances. If a suitable receptacle is unavailable, a qualified electrician must install one.

Installation Clearance Diagram: Shows top view with 2" clearance on sides and front, and side view with 2" clearance on top and front.

Ensure unobstructed ventilation (at least 2 inches free space at the top). Allow the unit to be pulled forward for servicing. Follow recommended spacing dimensions. Place electrical and water supplies and drain fixtures appropriately.

Choose a well-ventilated area with temperatures between 50°F and 90°F, protected from elements like wind, rain, or water spray.

The ice maker requires a continuous water supply with pressure of 1-8 Bar. Water temperature should be between 41°F and 77°F.

4) Cleaning Your Ice Maker

Before initial use, thorough cleaning is recommended.

  1. Open the ice cabinet door.
  2. Clean with diluted detergent, warm water, and a soft cloth.
  3. Clean water-contacting parts. Drain the water tank using the water drain pipe. Clean the ice-storing cabinet. Ensure all parts are clean. Drain all water from the unit's back drain port. Reinstall the water drain pipe and drain port cap; otherwise, ice-making will be affected. Discard ice from the first cycle after cleaning.
  4. Clean the exterior regularly with a mild neutral detergent solution and warm water.
  5. Dry the interior and exterior with a clean, soft cloth.

5) Water Connection

A. Connect the water drain pipe: Pull out the black water drain cap (A), connect the gray drain pipe to the drain port, and then connect the other end to a drain pipeline or floor drain.

B. Connect the water supply pipe:

  1. Connect the pipe to the unit: Remove the tape from the water inlet port (B) at the unit's back. Press the outer circle and insert one end of the white water supply pipe inward completely. Reinstall the clipper.
  2. Connect the pipe to the water faucet of the main water supply system: Screw the quick connector onto the water faucet. Remove the clipper from the quick connector. Insert the other end of the water supply pipe into the quick connector port completely and reinstall the clipper.

Note: The water faucet must be supplied by the customer.

Important: The water pressure of the main water supply system must be at least 0.04-0.6 MPa.

Diagram shows steps for connecting the water hose: 1. Remove clipper, 2. Screw quick-connector, 3. Insert hose, 4. Install back clipper.

Operating Your Unit

1) The Ice-making Process

  1. Plug in the power. The ambient temperature displays. Press the ON/OFF button. The unit starts ice-making when the water tank reaches the standard level. The ice-making symbol [ice-making symbol] will light up. "10M" flashing indicates 10 minutes remaining in the cycle.
  2. After each ice-making cycle, a deicing process begins. The deicing symbol [deicing symbol] flashes. Add water to the tank. The water inflow symbol [water inflow symbol] flashes until the standard level is reached. The symbol extinguishes, and the next cycle begins. If the water level is not reached, the water shortage symbol [water shortage symbol] remains lit, and the unit stops. It will restart automatically after 15 minutes or can be restarted manually.
  3. Adjust the ice thickness: Use the "+" and "-" buttons to adjust ice thickness by changing the ice-making time (1 minute per press). Default is "0". Settings revert to default "0" upon restart.
  4. When the ice-full symbol [ice-full symbol] lights up, the machine stops. It resumes after ice is removed.
  5. Shut down the unit: Press the "ON/OFF" button to turn off the unit (standby mode). Pressing "ON/OFF" for over 5 seconds during ice-making initiates a forced deicing process to remove ice from the plate.
  6. Timing setting: Set timers for automatic shutdown (when running) or automatic startup (in standby). Press the TIMER button. Default is "1H". Use "+" or "-" to adjust time in 1-hour increments. The timer icon [timer icon] flashes during adjustment and stays lit when set. In standby, "5H" indicates a 5-hour auto-start.
  7. Automatic self-cleaning program: Default cleaning time is 20 minutes. Press "TIMER/CLEAN" for over 5 seconds to start self-cleaning. The water pump runs for 8 minutes, stops for 3 minutes, repeating for 20 minutes. The "CLEAN" light stays on. Water is supplied automatically when the pump stops. The system turns off automatically upon completion, or can be cancelled with "ON/OFF".

NOTE: Each ice-making cycle is approximately 11-20 minutes, varying with ambient and water temperature. The first cycle may be longer.

NOTE: Current time settings only affect the next ice-making cycle.

Normal Sounds

Some sounds may be unfamiliar but are normal:

2) Preparing for Long Storage

If the ice maker will be unused or moved, drain all water:

  1. Ensure all ice cubes are ejected from the evaporator.
  2. Turn off the unit and unplug the power cord.
  3. Shut off the water supply at the main faucet.
  4. Disconnect the water supply hose from the inlet valve.
  5. Pull out the water drain pipe (F) to drain the water tank. Reinstall the pipe afterward.
  6. Drain water from the unit's back drain port (9).
  7. Disconnect the drain pipe from the main pipeline, plug the drain cap.
  8. Open the door for circulation to prevent mold.
  9. Leave water supply hose and power cord disconnected.
  10. Dry the interior and wipe the exterior.
  11. Cover the unit with a plastic bag to protect from dust.

CLEANING & MAINTENANCE

WARNING: Before cleaning or maintenance, unplug the ice maker from the main power supply (except for self-cleaning program). Do not use alcohol or fume for cleaning; it may crack plastic parts. Have the condenser checked and cleaned annually by a trained service person.

CAUTION: If the ice maker has been unused for a long time, clean it thoroughly before next use. Follow instructions for cleaning or sanitizing solutions. Do not leave any solution inside.

Regular cleaning ensures efficiency, performance, hygiene, and longevity. Clean more frequently if pets are present or the unit is used outdoors.

NOTE: Do not store items other than ice in the storage bin, as labels may slip and obstruct the drain pipe.

1) Exterior Cleaning

Clean the door and cabinet with a mild neutral detergent and warm water. Avoid solvent-based or abrasive cleaners. Use a soft sponge, rinse with clean water, and wipe with a soft cloth to prevent spots.

For stainless steel models, clean with a mild detergent, warm water, and a damp cloth. Avoid abrasive cleaners. Note that exposure to chlorine gas (e.g., near spas) may cause discoloration, which is normal.

2) Interior Cleaning

For Ice Storage Bin

Sanitize the ice storage bin occasionally, especially before first use after extended storage or cleaning the ice-making system. Clean the bin when empty.

  1. Disconnect power.
  2. Wipe the interior with a sanitizing solution (mild neutral detergent and hot water, 95°F-115°F) using a clean cloth.
  3. Rinse thoroughly with clear water; waste water drains via the drain pipe.
  4. Reconnect power.

Wash the ice scoop regularly like any other food container.

WARNING: Do not use solvent cleaning agents or abrasives on the interior, as they can affect ice cube taste or damage the interior.

3) Ice Making Parts Cleaning

Periodically clean the water tank and other inner parts.

  1. Repeat interior cleaning steps for the water tank and inner parts.
  2. Clean the water dividing pipe on the evaporator. If water flow is low, clean the pipe and its small holes to ensure they are not clogged. Reinstall properly.
  3. If ice cubes stick to the evaporator, do not force removal. Press "ON/OFF" for over 5 seconds to activate the ice melting process. After ice falls, turn off the unit and unplug to clean the evaporator surface.

Diagram shows the water dividing pipe with small holes and the evaporator.

Clean the water tank and ice-full detecting plate. Spray the inner surfaces with a mixture of neutral cleaner and water, then rinse with clean water and dry. Drain water from the tank via the drain pipe.

4) Ice Making Assembly System Cleaning

Mineral scale buildup requires regular cleaning. Frequency depends on water hardness (e.g., every 6 months for 4-5 grains/liter hardness).

  1. Turn off the ice maker. Keep water supply and drain connected, but shut off the main water faucet.
  2. Scoop out all ice cubes.
  3. Prepare cleaning solution: Mix Nu-Calgon Nickel Safe Ice Machine Cleaner with water (300 ml cleaner to 2.8 liters warm water, 120°F-140°F). Divide into two cups.
  4. WARNING: Wear rubber gloves and safety goggles/face shield when handling cleaner.
  5. Ensure the water drain pipe is properly installed in the tank wall. Pour one cup of cleaning solution into the water tank. Wait 5 minutes.
  6. Turn on the ice maker, press "TIMER/CLEAN" for over 5 seconds to start self-cleaning (30 minutes total, 8 min pump/3 min stop cycles). The "CLEAN" light will be on.
  7. After cleaning, pull out the drain pipe and drain the solution into the ice storage bin. Shake the unit to drain completely. Reinstall the drain pipe.
  8. WARNING: Ice machine cleaner contains acids. Do not mix with other cleaners. Use rubber gloves.
  9. Open the water faucet, let water flow in. Press "TIMER/CLEAN" for over 5 seconds to start self-cleaning again (30 minutes). This rinses the water dividing pipe, evaporator, pump, etc.
  10. After self-cleaning, drain the solution into the ice storage bin. Shake to drain completely. Reinstall the drain pipe.
  11. Repeat steps 8-9 two more times.
  12. Clean the ice storage bin following the above program.
  13. After special cleaning, return to regular ice-making mode. Discard the first batch of ice cubes.

5) Cleaning Suggestion

Daily Cleaning

Clean the ice shovel, door, and water dividing pipe daily. Rinse the shovel and wipe the door with a clean cloth.

Semi-Monthly Cleaning

Clean the ice shovel, ice bin, water tank, ice-full detecting plate, and evaporator surface semi-monthly as per the interior cleaning program.

Normal Trouble Shooting

ProblemPossible CauseSolution
Indicator is onNo water supplyCheck main water supply pressure or hose for blockages. Adjust pressure or clean hose.
The floating ball of the water level detecting switch is blocked or cannot be raised.Clean the water tank and the water level detecting switch.
No water flowing in the unit and the indicator flashes when the unit is making iceWater flows out from the water tankPlace the unit on a level position, not on a slope.
Water flows out from the water drain pipe of the water tank.Pull out the pipe and reinstall it correctly into the water tank slot.
Water supplying hose breakdown, or water flows in very slowly.Check main water supply pressure or hose for blockages. Adjust pressure or clean hose.
Water pump is working, but no water flow out from the water dividing pipeThe little holes on the water dividing pipe are blocked.Clean these little holes.
The transparency of the ice cube is not very goodWater quality is bad.Change water supply or use a water filter.
Water quality is not good or the water tank is very dirty.Clean the water tank and change water.
Ice cube shape is irregularThe little holes on the water dividing pipe are some blocked.Clean the water dividing pipe and ensure all nine holes are unclogged.
Ice cube is very thinThe ambient temperature is too high.Move the unit to a cooler space or lengthen the ice-making cycle time.
Air circulation around the unit is not good.Ensure adequate space between the unit's back/front and obstacles.
Ice cube is too thickThe ambient temperature is too low.Reduce the ice-making cycle time.
Indicator is on [ice-full symbol]The ice storage bin is full of ice cubes.Take out some ice cubes.
Ice making cycle is normal, but there is no ice cube producedThe temperature of ambient or the water in water tank is too high.Move the unit to a place with temperature below 90°F and use low-temperature water.
Refrigerant leakage.Contact a technical service person for maintenance.
The cooling system tube is clogged.Contact a technical service person for maintenance.

Error Indicator

Correct Disposal

[Recycling symbol] This symbol on the product or packaging indicates it should not be treated as household waste. It must be taken to an appropriate collection point for recycling electrical and electronic equipment. Proper disposal helps prevent negative environmental and health consequences. For more information, contact your local council, waste disposal service, or the retailer.

Thank you for purchasing this product! If you have any questions about missing parts, damaged products, assembly, or operation, please contact customer service via email: service@electacticshop.com

ROWAN ELECTRIC APPLIANCE LLC

Email: service@electacticshop.com

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