Portable Automatic Ice Maker

Instruction Manual

Model: HZB-12/H

Thank you for purchasing this product! Please read the instructions carefully before using your portable ice maker. If you have any questions about the product, please contact us via Amazon Message or customer service number: 213-4467172 or 661-4358826.

Table of Contents

  1. Preparing Your Ice Maker for Use
  2. Important Safety Tips
  3. Getting to Know Your Unit
  4. Automatic Self-Cleaning Program
  5. Operating Procedures & Maintenance
  6. Unpacking Your Ice Maker
  7. Assembling Handle
  8. Connecting Your Ice Maker
  9. Cleaning and Maintaining Your Ice Maker
  10. Using Your Ice Maker
  11. Troubleshooting
  12. Technical Parameters

Preparing Your Ice Maker for Use

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and with your appliance. Always read and obey all safety messages.

This is the safety alert symbol: ⚠️

All safety messages will follow the safety alert symbol and the word “DANGER” or “WARNING”.

DANGER

You can be seriously injured if you don't immediately follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

WARNING

When using electrical appliances, basic safety precautions should be followed to reduce the risk of fire, electric shock, and injury to persons or property. Read all instructions before using any appliance.

IMPORTANT:

The wires in this mains lead are colored in accordance with the following code:

To avoid a hazard due to instability of the appliance, it must be placed on an even or flat surface.

Getting to Know Your Unit

General instructions

  1. Ice scoop
  2. Ice full sensor
  3. Ice basket
  4. Top cover with transparent window
  5. Air exhausting
  6. Water drain cap: at front bottom side of the unit.
  7. Ice basket handle
  8. Ice scoop
  9. MAXIMUM WATER LEVEL: (Remove the ice basket, and you can see the water level mark.)
  10. Handle

Diagram Description: Two illustrations of the ice maker are shown. The left illustration labels components 1 through 8 and 10. The right illustration shows the ice maker with the water level mark indicated by 9.

Automatic Self-Cleaning Program

Plug in the unit, press the “ON/OFF” button on the control panel for more than 5 seconds to enter the self-cleaning program, which takes 30 minutes. The “ICE FULL” and “ADD WATER” indicators flash in turn during cleaning. After cleaning, drain the water from the inner tank through the drainage outlet at the bottom of the machine.

Operating Procedures & Maintenance

Positions of control panel & function

Control Panel: Easy to use, visible functions touch display setting.

Diagram Description: An illustration of the ice maker's control panel is shown with labels A, B, C, and D pointing to the respective buttons and indicators.

Unpacking Your Ice Maker

  1. Remove the exterior and interior packaging. Check if ice basket and ice scoop are inside. If any parts are missing, please contact customer service.
  2. Remove the tapes for fixing the ice shovel, ice basket & ice scoop. Clean the tank & ice basket.
  3. Put the ice maker on a level & flat counter top without direct sunlight and other sources of heat (e.g.: stove, furnace, radiator). Make sure that there is at least 4 inches gap between the back & LH/RH sides and the wall.
  4. Allow two hours for the refrigerant fluid to settle before plugging the ice maker in.
  5. The appliance must be positioned where the plug is accessible.

WARNING: Fill it with potable water only. Only use drinking water.

Handle Assembling

Rotate the handle to the same angle as the mounting hole on the machine, and put it on the machine.

Diagram Description: An illustration shows how to attach the handle to the ice basket, and where the ice spoon can be placed on the handle.

Connecting Your Ice Maker

DANGER

* Improper use of the grounded plug can result in the risk of electrical shock. If the power cord is damaged please call customer service.

  1. This unit should be properly grounded for your safety. The power cord of this appliance is equipped with a three-prong plug which mates with standard three prong wall outlets to minimize the possibility of electric shock.
  2. Plug your appliance into an exclusive, properly installed, grounded wall outlet. Do not under any circumstances, cut or remove the third (ground) prong from the power cord. Any questions concerning power and/or grounding should be directed toward a certified electrician.
  3. This appliance requires a standard 110-120volt, 60Hz electrical outlet with three-prong ground.

Cleaning and Maintaining Your Ice Maker

Before using your ice maker, it is strongly recommended to clean it thoroughly.

  1. Take out the ice basket.
  2. Clean the interior with diluted detergent, warm water and a soft cloth.
  3. Then use water to rinse the inside parts, and drain out the water by unplugging the drain cap on the front bottom side.
  4. The outside of the ice maker should be cleaned regularly with a mild detergent solution and warm water.
  5. Dry the interior and exterior with a clean soft cloth.
  6. When the machine is not to be used for a long time, drain water completely & dry the interior.

Using Your Ice Maker

  1. Open the cover, remove the ice basket and pour water into the tank. Keep the water level below the water level mark.
  2. Press the “ON/OFF” button on the control panel to begin the ice-making cycle.
  3. The ice-making cycle lasts approx. 6 to 13 minutes, which depends on the room temperature. The recommended room temperature is 50°F to 105°F.
  4. If the water pump can't inject water, the ice maker will stop automatically, and the “ADD WATER” indicator will be on. Press “ON/OFF” button, fill water up to the max. water level mark and press “ON/OFF” button again to turn on the unit again. Allow the refrigerant liquid inside the compressor for at least 3 minutes to settle before restarting.
  5. The ice maker will stop when the ice basket is full and the “ICE FULL” indicator will be on. Warning: Direct sunlight or sunlight reflection may cause infrared sensor malfunction. If the unit doesn't stop even when ice cubes obstruct sensor, move the unit to where there is no sunlight.
  6. Change water in the water reservoir every 24 hours to ensure a reasonable hygiene level. If unit isn't to be used, drain all the water and dry the tank.

Troubleshooting

PROBLEM POSSIBLE CAUSE SOLUTION
“ADD WATER” indicator is on. Lack of Water. Stop the ice maker, fill water, and press “ON/OFF” button again to restart the unit.
“ICE FULL” indicator is on. Ice basket is full. Remove the ice from ice basket. Continuously press the “on/off” button for 5 seconds, the unit could make ice 10 cycles even when “Ice” indicator is on.
Ice cubes stick together. The ice making cycle is too long. Stop the ice maker, and restart it when the ice blocks melt.
Water temperature in inner tank is too low. Replace the water. Temperature of water recommended at 40°F-90°F
Room temperature or water temperature in the inner tank is too high. The room temperature should be 50°F-105°F, water temperature should be 40°F-90°F.
Ice making cycle is normal but no ice formed. Refrigerant in cooling system leaks. Verify it by a qualified technician.
Pipe in the cooling system is blocked. Verify it by a qualified technician.

Technical Parameters

Model HZB-12/H
Protection Type I
Power 115V/60Hz
Ice Making Current 1.5A
Ice Harvest Current 1.8A
Refrigerant R600a 0.60Oz/17g
Design Pressure 290Psig
High Side 290Psig
Low Side 88Psig
Vesicant C5H10
Net Weight 6.2
Dimension (W*D*H) 222x294x290mm
Enclosure Plastic

Contact Information

Thank you for purchasing this product! If you have any questions about the product, such as missing parts, damaged products, product assembling, and operation, please contact us via Amazon Message or customer service number: 213-4467172 or 661-4358826.

IMPORTANT

Please call our customer service department for any consulting:

213-4467172
661-4358826
(8:30am - 5:30pm P.S.T.)

DATED PROOF OF PURCHASE IS REQUIRED FOR WARRANTY SERVICE.

AVIS

Veuillez appeler le service à la clientèle pour toutes questions au:

213-4467172
661-4358826
(8:30am - 5:30pm P.S.T.)

PREUVE D'ACHAT ORIGINALE REQUISE POUR SERVICE DE GARANTIE.

IMPORTANTE

Sólo hay que llamar nuestro departamento de servicio al cliente en caso de tener preguntas o inquietudes:

213-4467172
661-4358826
(8:30am - 5:30pm P.S.T.)

SE REQUIERE PRUEBA DE COMPRA CON FECHA PARA SERVICIO BAJO GARANTÍA.

Address: ROWAN ELECTRIC APPLIANCE LLC
28407 Ascent Way, Santa Clarita, CA 91350
Phone: 213-4467172 or 661-4358826

Models: HZB-12 H Portable Automatic Ice Maker, HZB-12 H, Portable Automatic Ice Maker, Automatic Ice Maker, Ice Maker, Maker

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