OWNER'S MANUAL "PRESTIGE"
ELECTRIC FIREPLACE: WALL MOUNTED / BUILT-IN
NOBLE FLAME
CE AC 220-240V, 50HZ, 1.400 - 1.600W
Model Selection
Available Models:
- 920
- 1.150
- 1.280
- 1.400
- 1.530
- 1.660
- 1.830
- 2.540
⚠️ CAUTION
Read and understand this entire owner's manual, including all safety information, before plugging in or using this product. Failure to do so could result in fire, electric shock, or serious personal injury.
Keep this owner's manual for future reference. If you sell or give this product away, make sure this manual accompanies this product.
IMPORTANT SAFETY INFORMATION!
SAVE THESE INSTRUCTIONS!
Read all instructions before using this heater!
⚠️ CAUTION
This heater is hot when in use. To avoid burns, DO NOT let bare skin touch hot surfaces. If provided, use handles when moving this heater. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9m) from the front of the heater, and keep them away from the sides and rear.
Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended.
DO NOT operate any heater with a damaged cord or plug or after the heater malfunctions, has been dropped or damaged in any manner. Discard heater, or return to authorized service facility for examination and/or repair.
DO NOT run power cord under carpeting. DO NOT cover power cord with throw rugs, runners, or similar coverings. DO NOT route power cord under furniture or appliances. Arrange power cord away from traffic area, and where it will not be tripped over.
Connect to properly grounded outlets ONLY.
DO NOT insert or allow foreign objects to enter any ventilation or exhaust opening, as this may cause electric shock or fire, or damage the heater.
⚠️ CAUTION
To prevent a possible fire, DO NOT block air intakes or exhaust in any manner. Doing so could cause a fire. DO NOT use on soft surfaces, like a bed, where openings may become blocked.
A heater has hot and arcing or sparking parts inside. DO NOT use it in areas where gasoline, paint, or flammable liquids are used or stored.
⚠️ CAUTION
Use this heater ONLY as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
ALWAYS plug heaters directly into a wall outlet/receptacle. If you use a power cord make sure that it supports at least 1.600 W.
DO NOT place the heater near a bed because objects such as pillows or blankets can fall off the bed and be ignited by the heater.
NEVER use this heater in bathrooms, laundry rooms, or any other location where the heater could fall into a bathtub or pool, become damp, or get in contact with water.
AVOID FIRE! Regularly inspect all air vents to make sure they are free from dust, lint, or other blockage. Unplug the unit and clean with a vacuum ONLY. DO NOT rinse or get wet.
ALWAYS mount to wall bracket before use. DO NOT set on the floor, or other surface, to use.
NEVER use a wall mount bracket from another manufacturer.
This product is not intended to be a primary heat source. It is for supplemental heat only.
⚠️ CAUTION
INDOOR use only! Never use this heater outdoors! Doing so may result in electric shock!
⚠️ CAUTION
Risk of electric shock! Do Not OPEN! No user-serviceable parts inside!
ALWAYS turn this heater off before unplugging it from the outlet.
ALWAYS disconnect this unit from the power supply before performing any assembly or cleaning, or before relocating the electric fireplace.
Never leave this heater unattended. Always unplug this heater when not in use.
ALWAYS store this heater in a dry location. NEVER use the fireplace if it has become wet.
NEVER plug this heater into an outlet that is old, cracked, or has any loose wires or connections. Plugging this heater into a faulty outlet could result in electric arcing within the outlet that could cause the outlet to overheat or catch fire.
ALWAYS check your heater cord and plug connections with each use!
- MAKE SURE the plug fits tight in the outlet! Faulty wall outlet connections or loose plugs can cause the outlet to overheat.
- Heaters draw more current than small appliances. Overheating may occur even if it has not occurred with the use of other appliances.
- During use check frequently to see if the plug outlet or face plate is HOT!
- If the outlet or face plate is HOT, discontinue use immediately and have a qualified electrician inspect and/or replace the faulty outlets.
PREPARATION
⚠️ CAUTION
This product includes a GLASS panel! Always use extreme caution when handling glass. Failure to do so could result in personal injury or property damage.
Remove all parts and hardware from the carton and place them on a clean, soft, dry surface. Parts and assembly steps are grouped for wall-hanging or recessing use. Check the parts list to make sure nothing is missing. Dispose of packaging materials properly. Please recycle whenever possible.
You will need the following tools (not included):
- Phillips screwdriver
- stud finder
- level
- tape measure
- electric drill
- 1/4" wood drill bit
- hammer.
PARTS & HARDWARE
Diagram Description: The diagram shows various components labeled A through I.
- A: Fireplace unit
- B: Wood Screws
- C: Drywall anchors
- D: Remote Control
- E: Wall Bracket (Fixed on back of firebox)
- F: Decorative Clear Crystals
- G: Decorative Smoky Crystals
- H: Log set
- I: Plastic Tray
SPECIFICATION & DIMENSION
Diagram Description: A diagram illustrates the dimensions of the fireplace unit, labeled A through G, showing width, height, and depth measurements.
| MODEL | A | B | C | D | E | F | G |
| 920 | 36" 91.5 cm | 21.46" 54.4 cm | 5.51" 14 cm | 32.48" 82.5 cm | 20.51" 52.1 cm | 12" 36.0 cm | 30.91" 78.5 cm |
| 1150 | 45" 114.3 cm | 21.46" 54.4 cm | 5.51" 14 cm | 39.88" 101.3 cm | 20.51" 52.1 cm | 12" 30.5 cm | 38.31" 97.3 cm |
| 1280 | 50" 128 cm | 21.46" 54.4 cm | 5.51" 14 cm | 46.85" 119 cm | 20.51" 52.1 cm | 12" 30.5 cm | 45.28" 115 cm |
| 1400 | 55" 139.7 cm | 21.46" 54.4 cm | 5.51" 14 cm | 46.85" 119 cm | 20.51" 52.1 cm | 12" 30.5 cm | 45.28" 115 cm |
| 1530 | 60" 152.4 cm | 21.46" 54.4 cm | 5.51" 14 cm | 46.85" 119 cm | 20.51" 52.1 cm | 12" 30.5 cm | 45.28" 115 cm |
| 1660 | 65" 165.1 cm | 21.46" 54.4 cm | 5.51" 14 cm | 61.5" 156.1 cm | 20.51" 52.1 cm | 12" 30.5 cm | 59.8" 152.1 cm |
| 1830 | 72" 182.8 cm | 21.46" 54.4 cm | 5.51" 14 cm | 68.39" 173.72 cm | 20.51" 52.1 cm | 12" 30.5 cm | 66.82" 169.72 cm |
| 2540 | 100" 254 cm | 21.46" 54.4 cm | 5.51" 14 cm | 96.39" 244.83 cm | 20.51" 52.1 cm | 12" 30.5 cm | 94.8" 240.84 cm |
| DESCRIPTION | |
| TYPE | ELECTRIC FIREPLACE |
| 3 Way Mounting Unit, Wall-Mount, Recess into Wall and assemble with mantel | |
| VOLTAGE | 220V AC |
| WATTS | MAX 1500W |
| AMPS | 15 AMP Grounded Circuit |
INSTALLATION & ASSEMBLY
INSTALLATION
NOTICE
Your appliance is a wall-mounted, recessed and/or mantel installed appliance. Select a suitable location that is not susceptible to moisture and is away from drapes, furniture and high traffic areas.
Follow all national and local electrical codes.
⚠️ CAUTION
WHEN USING PAINT OR LACQUER TO FINISH THE MANTEL, THE PAINT OR LACQUER MUST BE HEAT RESISTANT TO PREVENT DISCOLOURATION.
MINIMUM CLEARANCE TO COMBUSTIBLES
MEASUREMENTS ARE TAKEN FROM THE GLASS FRONT
- BOTTOM: 0 mm (0")
- SIDES: 0 mm (0")
- BACK: 0 mm (0")
Diagram Description: A side view diagram illustrates minimum clearances. It shows the fireplace unit within a wall opening. Clearances are indicated as 300 mm (11.8") from the glass front to the mantel, and 300 mm (11.8") from the top of the unit to the ceiling.
RECESSED INTO WALL INSTALLATION
STEP 1
Diagram Description: Diagram 1 shows a wall opening with width (W) and height (H) indicated. Diagram 2 shows the fireplace box being inserted into the wall, with wall anchors labeled A, B, and C.
Selection a dry wall to open a hole for fireplace box. Size of hole as chart below.
| MODEL | W | H |
| 920 | 33" (83.82 cm) | 20.75" (52.71 cm) |
| 1150 | 40" (101.6 cm) | 20.75" (52.71 cm) |
| 1280 | 47" (119.38 cm) | 20.75” (52.71 cm) |
| 1400 | 47" (119.38 cm) | 20.75” (52.71 cm) |
| 1530 | 47" (119.38 cm) | 20.75” (52.71 cm) |
| 1660 | 62" (157.48 cm) | 20.75” (52.71 cm) |
| 1830 | 69" (175.26 cm) | 20.75” (52.71 cm) |
| 2540 | 97" (246.38 cm) | 20.75" (52.71 cm) |
STEP 2
Fix the three (two for model 660) wall anchors in each side of the fireplace box according to the dimensions in the drawing and the chart below.
| MODEL | INCHCES | CM |
| A | 2.12" | 5.4 cm |
| B | 10.98" | 27.9 cm |
| C | 19.84" | 50.4 cm |
STEP 3
Diagram Description: Diagram 3 shows a close-up of screws on the side of the glass panel.
Take off the two screws on both sides of the glass panel.
STEP 4
Diagram Description: Diagram 4 shows two people carefully removing the glass panel.
You need two persons to take the glass panel out of the fireplace box. Place it on a soft and clean surface.
STEP 5
Diagram Description: Diagram 5 shows two people positioning the fireplace box into the wall opening.
You need two persons to move the fireplace box to the wall hole.
STEP 6
Diagram Description: Diagram 6 shows the fireplace box installed and secured within the wall.
Use the 6 screws (provided) to lock the appliance into the wall with the existing two side flanges.
Install the media (see Page 10) and re-install the glass front.
Fireplace will look like this after installation.
WALL MOUNTED INSTALLATION
STEP 1
Due to the many different materials used on different walls, it is highly recommended that you consult your local builder before you install this appliance on the wall.
You need two people to install the fireplace on a wall.
Select a location that is not prone to moisture and is located at least 36" (914mm) away from combustible materials such as curtain drapes, furniture, bedding, paper, etc.
STEP 2
Have two people hold the appliance against the wall to determine the final location.
STEP 3
Place unit face down on a soft, nonabrasive surface. Remove the bracket from the back of the unit by removing the screws, refer to Figure 1.
Diagram Description: Figure 1 shows illustrations of wall brackets for models 920, 1150, 1280, 1400, 1530, with screws and hooks indicated.
STEP 4
NOTICE
Mark out location, then mount the bracket(s) onto the wall using the supplied screws. This bracket MUST have the hooks facing upward and be level.
It is strongly recommended that the mounting bracket (E) be screwed into the wall studs where possible. If the wall studs cannot be used, ensure that the supplied plastic anchors are used to affix the bracket to the wall and the bracket is adequately secured.
STEP 5
With the wall mounting bracket installed have two people lift the appliance up and insert the two hooks on the bracket into the two slots on the back of the appliance.
STEP 6
Check the appliance for stability ensuring that the bracket will not pull free from the wall.
Diagram Description: An illustration shows wall brackets for models 1660, 1830, 2540.
LOGSET / CRYSTAL / PEBBLE EMBER INSTALLATION
PLEASE PERFORM THE INSTALLATION ACCORDING TO THE MEDIA YOU PURCHASED OR SELECTED.
STEP 1
Glass front must be removed and the appliance must be mounted in its final location before the logset / crystal / pebble embers are installed.
STEP 2
Logset: If your fireplace come with logset, remove the logset from the package, put it to the fireplace designed place.
Diagram Description: A diagram shows logs being placed into the fireplace.
STEP 3
Crystals: Crystals may have a fine oil residue that needs to be cleaned prior to installation. Clean them with mild dish soap, drain, rinse thoroughly and dry before placing into the tray.
STEP 4
Place the plastic tray (I) to the fireplace designed place. Then carefully place crystal or pebbles embers into the bottom tray on the front of the appliance as illustrated. Apply an even layer from side to side.
Diagram Description: A diagram shows a tray being placed, followed by embers being spread evenly.
OPERATION
⚠️ CAUTION
Read and understand this entire owner's manual, including all safety information, before plugging in or using this product. Failure to do so could result in electric shock, fire, serious injury, or death.
POWER
Plug the power cord into a 220-240 Volt 15 Amp grounded outlet (see IMPORTANT SAFETY INFORMATION on Pages 2 and 3). Make sure the outlet is in good condition and that the plug is not loose. NEVER exceed the maximum amperage for the circuit. DO NOT plug other appliances into the same circuit.
NOTICE
When the heater is first turned on, a slight odor may be present. This is normal and should not occur again unless the heater is not used for a long period of time.
NOTICE
To improve operation, aim the remote control at the front of the fireplace. DO NOT press the buttons too quickly. Give the unit time to respond to each command.
METHODS OF OPERATION
This electric fireplace can be operated by the TOUCH PANEL, located on the BOTTOM right side glass panel of the fireplace, by the battery-powered REMOTE CONTROL or by the App.
The operation and functions of the two methods are the same.
Before operating, please review the IMPORTANT SAFETY INFORMATION on Pages 2 and 3, and heed all warnings.
Diagram Description: A "FRONT VIEW" shows the fireplace with the "TOUCH PANEL" indicated on the bottom right glass panel.
HOTEL-MODE
By using this mode, your individual settings for the following functions will be retained not only after you turn off the power on the touch panel or remote control, but also when you disconnect the power:
- Flame color
- Flame brightness
- Backlight Color
The settings for heating, temperature and timer are not saved and are automatically reset to default after power off.
REMOTE CONTROL
Diagram Description: A diagram shows the remote control with buttons labeled: ON/OFF, THERMOSTAT PLUS, HEATING LEVEL LOW, FLAME COLOR, SOUND ON/OFF, TIMER, HEATER OFF, HEATING LEVEL HIGH, THERMOSTAT MINUS, EMBER BED COLOR, VOLUME LOUDER, VOLUME QUIETER.
| BUTTON | FUNCTION | ACTION & INDICATION |
| POWER | ON: Enables control panel functions and remote control. Turns on flame effect. OFF: Disables control panel functions and remote control. Turns off flame effect. | 1. Press once: Indicator light turns on. Power turns on. All functions enabled. 2. Press again: Flame effect turns off. Unit goes to standby. All functions turn off. |
| TIMER | TIMER BUTTON: Controls timer settings to turn off fireplace at selected time. Settings range from 0.5 hours to 8 hours. | 1. Press once: Indicator light turns on. 2. Press again until desired setting is reached. Indicator lights show setting. |
| FLAME BRIGHTNESS | FLAME-BRIGHTNESS BUTTON: Makes flame effect dimmer and brighter. | 1. Press once: Flame brightness starts changing. 2. Press again until desired setting is reached. There is a total of 6 settings. |
| FLAME COLOR | FLAME-COLOR BUTTON: Changes color of the flame effect. | 1. Press once: Flame color starts changing. 2. Press again until desired setting is reached. There is a total of 6 flame colors. |
| HEATER LOW | HEATER LOW BUTTON: Turns the heater on to level one (750W). | 1. Press once: Heater turns on to level one. |
| HEATER HIGH | HEATER HIGH BUTTON: Turns the heater on to level two (1500W). | 1. Press once: Heater turns on to level two. |
| HEATER OFF | HEATER OFF BUTTON: Turns the heater off. | 1. Press once: Heater turns off. |
| THERMOSTAT | THERMOSTAT BUTTON: Changes the temperature settings. NOTE: The heater turns off when the desired temperature is reached. NOTE: Press the button for 5 seconds to switch between C° and F°. | 1. Press until the desired temperature setting is displayed. The settings will be shown on the display as follows: TEMPERATURE/ DISPLAY: C°: 20 21 22 23 24 25 26 27 28 29 30 F°: 68 70 72 74 76 78 80 82 84 86 88 |
| EMBER BED COLOR | EMBER BED COLOR BUTTON: Changes the color of the ember bed light. NOTE: Ember bed color effect stays on until power button is turned off. NOTE: 11 = auto cycle 12 = locks current color | 1. Press once: Ember bed color starts changing. 2. Press again until desired setting is reached. There is a total of 12 ember bed color settings. |
| SOUND | SOUND BUTTON: Controls the crackling sound. There are 4 settings: high, medium, low, off. NOTE: Default setting is medium when turned on. | 1. Press once: Crackling sound is turned on or off. 2. Volume can be adjusted using the plus and minus volume buttons. |
| FLAME SPEED | FLAME SPEED BUTTON: Controls the speed of the flame. There are 4 flame speed settings: 01 (slowest), 02 (medium), 03 (fast), 04 (fastest) | 1. Sound button: Press and hold for 3 seconds. 2. Press the volume up or down button to change the flame speed. The default setting is 02 (medium speed). |
APP-CONTROL
STEP 1
Download the Noble Home app from the App Store or Play Store by scanning the following QR Code.
STEP 2
Follow the instructions there to control your device via the app.
Diagram Description: A QR Code is presented for downloading the Noble Home app.
ADDITIONAL BLUETOOTH SPEAKER
The additional bluetooth speaker lets you listen to your favorite music whilst also enjoying the crackling of your fireplace.
NOTICE
One device for one connection. If you want to connect with another device, firstly you must turn off the current connection.
STEP 1
Use your mobile phone or other devices to search for the bluetooth signal of the fireplace.
STEP 2
Connect your phone or other device to the bluetooth speaker.
STEP 3
You will hear a sound from the speaker after your device is successfully connected.
STEP 4
The bluetooth speaker is ready for use.
TEMPERATURE LIMITING CONTROL
NOTICE
This heater is equipped with a Temperature Limiting Control. Should the heater reach an unsafe temperature, the heater will automatically turn OFF.
TO RESET
- Turn the ON/OFF switch on the CONTROL PANEL to OFF. Wait 5 minutes.
- Unplug the power cord from the outlet.
- Inspect the fireplace to make sure no vents are blocked or clogged with dust or lint. If they are, use a vacuum to clean the vent areas.
- With the POWER switch in the OFF position, plug the power cord back into the outlet.
- If the problem continues, have your outlet and wiring inspected by a professional.
REMOTE CONTROL BATTERY INFORMATION
The remote control uses two AAA batteries (not included).
⚠️ CAUTION
NEVER dispose of batteries in fire.
Failure to observe this precaution may result in an explosion. Dispose of batteries at your local hazardous material processing center.
CARE & MAINTENANCE
CLEANING
Streak-free and crystal-clear cleanliness for your electric fireplace: Muenkel KLARSICHT
⚠️ CAUTION
ALWAYS turn the heater OFF and unplug the power cord from the outlet before cleaning, performing maintenance, or moving this fireplace. Failure to do so could result in electric shock, fire, or personal injury.
NEVER immerse in water or spray with water. Doing so could result in electric shock, fire, or personal injury.
METAL
Buff using a soft cloth, slightly dampened with a citrus oil-based product.
DO NOT use brass polish or household cleaners as these products will damage the metal trim.
GLASS
Use a good quality glass cleaner sprayed onto the cloth or towel. Dry thoroughly with a paper towel or lintfree cloth.
NEVER use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface.
VENTS
Use a vacuum or duster to remove dust and dirt from the heater and vent areas.
PLASTIC
Wipe gently with a slightly damp cloth and a mild solution of dish soap and warm water.
NEVER use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface.
MAINTENANCE
⚠️ CAUTION
Risk of electric shock! DO NOT OPEN any panels! No user-serviceable parts inside!
ALWAYS turn the heater OFF and unplug the power cord from the outlet before cleaning, performing maintenance, or moving this fireplace. Failure to do so could result in electric shock, fire, or personal injury.
ELECTRICAL AND MOVING PARTS
The fan motors are lubricated at the factory and will not require lubrication.
Electrical components are integrated in the fireplace and are not serviceable by the consumer.
STORAGE
Store heater in a clean dry place when not in use.
