Hisense Dishwasher HV651D60UK
Operating Instructions
Your Dishwasher
The dishwasher features a main power switch, program selector, various program buttons (ECO, AUTO, 1h, Glass), extra option buttons (Speed wash, Auto open, Self-cleaning program, Extra hygiene, Delayed start), and a display showing time and indicators for rinse aid and salt.
Install the dishwasher according to the 'Installation' chapter. To start, open the door and press the main power switch. For the first use, it is important to select the correct settings as described in the 'Before washing for the first time' chapter to ensure good dishwashing results.
Safety Instructions
- Read and keep these operating instructions in a safe place.
- The dishwasher has a standard place setting capacity of 13.
- Only use the dishwasher for its intended purpose as described in these instructions.
- Do not load the dishwasher door or baskets with items other than dishes.
- Never leave the dishwasher door open to prevent tripping hazards.
- Use only dishwasher detergent.
- Children aged 8 and upwards, and individuals with reduced physical or mental capabilities, may use the machine under supervision or after receiving instructions on safe operation and potential risks. Cleaning must not be performed by children without supervision.
- Damaged mains cables must be replaced by a qualified electrician.
- The dishwasher is intended for household use only.
- Never wash items with solvent residues due to explosion risk. Do not wash dishes containing ash, wax, or lubricants.
- Supervise children and do not allow them to play with the dishwasher. Be vigilant when the door is open, as detergent may remain inside. Always start the dishwasher immediately after adding detergent.
WARNING! Knives and other pointed items must be placed with points down in the cutlery basket or horizontally in other baskets.
WARNING! Children must be supervised – dishwasher detergent is corrosive!
Installation
Refer to the separate installation instructions for detailed guidance. Ensure connections to electricity, water, and drainage are performed by a qualified professional, following all applicable regulations.
Installation Precautions:
- Wear protective gloves during installation; two people are recommended.
- Place a drip tray on the floor beneath the dishwasher to protect against water leaks.
- Before securing the dishwasher, test it by running the 'One hour program' with 'Speed wash'. Check for proper water filling, draining, and leaks.
WARNING! Turn off the water supply and disconnect the power plug or turn off the socket before starting installation.
Setup:
- Verify all recess and connection dimensions against the separate installation instructions. The height of the cover door can be adjusted.
- Ensure the installation area is firm and level the dishwasher using the adjustable feet.
- Built-in dishwashers require surrounding furnishings to be resistant to condensation.
- Affix the provided protective film to the underside of the worktop to protect it from moisture.
- Ensure the machine is installed so the door opens freely to avoid disrupting door lock functionality.
- Door springs may require adjustment after fitting a cover door to ensure the door is evenly balanced.
Drainage Connection:
Connect the drainage hose according to separate instructions. The dishwasher is suitable for installation in a raised recess. The drainage hose can connect directly to a floor drain or to a connection nipple on the sink unit's water trap (minimum internal diameter of 14 mm). The drainage hose can be extended up to 3 meters (total length not exceeding 4.5 meters). Ensure any joins have an internal diameter of at least 14 mm. No part of the hose should be higher than 950 mm above the dishwasher base. Attach with a hose clamp and ensure no kinks.
Connection to Water Supply:
Use only the supplied inlet hose. The supply pipe must have an easily accessible water tap (stopcock). After installation, turn on the water tap and check all connections for watertightness.
Connection to Cold Water Supply: Use for buildings heated by oil, electricity, or gas.
Connection to Hot Water Supply: Use for buildings heated by energy-efficient means (e.g., district heating, solar power). Maximum hot water temperature is 70 °C. This can reduce dishwashing times and energy consumption.
NOTE! Do not exceed the permitted water supply temperature. Some cookware materials cannot withstand strong heat.
Electrical Connection:
Match the electrical connection specification on the serial number plate to the electricity supply. The dishwasher must be connected to an earthed socket. The wall socket should be placed outside the installation area for accessibility and should not be used with an extension cord.
NOTE! Electrical cable replacements and repairs must be carried out by the manufacturer's service centre or a qualified professional.
Before Washing for the First Time
Water Hardness
For optimal dishwashing results, soft water (low mineral content) is required. Hard water can leave white coatings on dishes and the dishwasher.
Water hardness is measured using the German (°dH) or French (°fH) scales. Water hardness above 6°dH (9°fH) requires softening via the built-in water softener. Adjust the softener to match your water supply's hardness and use detergent/rinse aid doses suitable for soft water. Contact local waterworks to check your water hardness.
If water hardness exceeds 50°dH (89°fH), an external water softener is recommended.
Increased Consumption During Regeneration: The water softener regenerates periodically, which extends program time and increases energy/water consumption. The frequency depends on the setting.
WARNING! Select the correct water softener setting to prevent white coatings. Never run the dishwasher with an empty salt compartment if water hardness exceeds 6°dH (9°fH).
Set the Water Hardness: Refer to the 'Settings' chapter for adjustment instructions.
Top Up with Salt
When the salt indicator lights up, refill the salt compartment. First, unscrew the lid, insert the supplied funnel, and pour in about 1 litre of water. Then add salt (max. 630g) until the compartment is full, using large grain or special dishwasher salt. Wipe away any excess salt before screwing the lid back on firmly.
Start a dishwashing program immediately after adding salt to prevent rust stains.
Set the Rinse Aid
Refer to the 'Settings' chapter for rinse aid dosage adjustment.
Top Up with Rinse Aid
Rinse aid improves drying and results in clearer, spotless dishes. When the rinse aid indicator lights up, open the compartment lid, carefully fill to the 'max' level, wipe away any splashes, and close the lid firmly. It may take time for the indicator to turn off after refilling.
Greener Dishwashing
Dishwashers generally use less energy and water than hand washing.
- Do not rinse under running water: Scrape off large food particles before loading.
- Choose a green detergent: Read environmental declarations on packaging. Use appropriate amounts of detergent, rinse aid, and salt to avoid reduced effectiveness and environmental impact.
- Run a fully loaded dishwasher: Save energy and water by waiting until the dishwasher is full.
- Run programs at a lower temperature: Suitable for slightly dirty dishes.
- Select dishwashing program – Eco: This program is suitable for normally dirty dishes and is the most effective for energy and water consumption, designed to comply with EU ecodesign legislation. It washes at a low temperature for a long duration.
- Select option – Auto open: Automatically opens the door after the program ends for better drying. Allow dishes to cool before unloading. Ensure surrounding furnishings are resistant to condensation.
Connection to Cold Water: Connect to cold water supply if the building is heated using oil, electricity, or gas.
Connection to Hot Water Supply: Connect to hot water supply (max. 70 °C) if using energy-efficient heating (e.g., district heating, solar power). This can reduce dishwashing times and energy consumption.
NOTE! Do not exceed the permitted water supply temperature. Some cookware materials cannot withstand strong heat.
Loading the Dishwasher
Fragile Dishes
Some cookware is not dishwasher safe due to heat sensitivity or damage from detergent. Exercise caution with handmade items, fragile decoration, crystal/glassware, silver, copper, tin, aluminium, wood, and plastic. Look for a "Dishwasher safe" marking.
Loading Affects the Results
Load dishes carefully for optimal washing, drying, energy, and water efficiency. Ensure all dirty surfaces face inwards and downwards. Do not place dishes on or against each other. Angle hollow items (cups, bowls) to allow rinse water to drain. Place small items in the cutlery basket to prevent them from falling through the dishwasher basket.
NOTE! Check that the spray arms can rotate freely.
The Dishwasher's Baskets
The dishwasher includes an upper basket, a lower basket, and a cutlery basket. Basket appearance may vary.
Upper Basket
Place glasses, cups, bowls, side plates, and saucers in the upper basket with dirty surfaces facing inwards and downwards. Wine glasses should be placed on the wine glass shelf, and knives in the knife stand (if fitted).
Raising and Lowering the Upper Basket
Pull out the upper basket. Lift it by the sides to change its position (three positions available). Lifting from the highest position returns it to the lowest. Ensure both sides of the basket are at the same height.
Lower Basket
Place plates, side plates, serving dishes, pots, and cutlery (in the cutlery basket) in the lower basket.
Cutlery Basket
Place cutlery with handles facing down, except for knives. Spread items out and ensure spoons do not stack. Place the cutlery basket in the lower basket.
Cutlery Basket with Lid: The lid can be removed.
Flexible Cutlery Basket: This basket can be separated into two parts and attached to the side of the lower basket.
Using the Dishwasher
Add Detergent
Detergent is added to the prewash and main wash compartments. Follow detergent packaging instructions. Use doses suitable for soft water as the dishwasher has a water softener. Too much detergent reduces effectiveness and increases environmental impact. Ensure the compartment is dry before adding powder or liquid detergent. Use a small amount for the prewash compartment if using powder or liquid.
NOTE! Use only dishwasher detergent. Washing-up liquid creates foam that hinders operation.
Dishwasher Tablets
If a tablet is too large to close the dispenser lid, halve it to ensure proper release. Tablets are not recommended for programs shorter than 75 minutes; use powder or liquid detergent instead.
All-in-One Detergent
Read directions for all-in-one detergents carefully. Activating the 'TAB' setting (3-in-1/All-in-one detergent) in the 'Settings' chapter disables rinse aid dispensing and reduces salt usage. If results are unsatisfactory, deactivate 'TAB' and use separate salt, detergent, and rinse aid.
NOTE! Optimal results are achieved with separate salt, detergent, and rinse aid.
The Main Power Switch
Press and hold the main power switch until the display lights up. Ensure the water tap is open.
PROGRAM - Select Program
Select a program based on dish type and dirt level. 'Eco' is the default. Press the program selector until the desired program symbol is active.
- Eco (55°C): Most effective for energy and water consumption for normally dirty dishes.
- Auto wash (45-65°C): Adjusts water and temperature based on dish dirtiness. Requires 5 initial runs for optimal adaptation.
- QuickIntensive (45-65°C): For slightly dried leftovers. (Not for burnt food).
- Intensive wash (70°C): For very dirty dishes like pans and casserole dishes.
- One hour program (55°C): Quick program for slightly dried leftovers. Can be combined with Speed wash for a 15-minute program.
- Glass (45°C): Gentle program for fragile crystal/glassware. Use minimal detergent and ensure items do not touch.
Self-Cleaning Program
For hygienic cleaning of the tub, spray arms, and pipes. Run with no dishes, using normal dishwasher detergent or citric acid. Special cleaners are available for limescale removal.
Press and hold the option buttons for Self-cleaning program to activate. The program starts when the door is closed.
EXTRA - Select Option
Press option buttons to activate. Available options vary by program and may not be combinable.
- Speed wash: Shortens program time but increases energy and water use.
- Auto open: Automatically opens the door for better drying. Wait for cooling before unloading. Ensure surrounding furnishings are condensation-resistant.
- NOTE! Do not close the door before the drying phase finishes and the machine switches off.
- WARNING! Do not block or close the door when it opens automatically, as this may damage the door lock. Wait at least 5 minutes before closing.
- Extra hygiene: Increases temperature for high hygiene demands (e.g., baby bottles).
- Delayed start: Sets the dishwasher to start 1-24 hours after closing the door.
Starting the Dishwasher
Close the door to start. If the main power switch is on, it starts automatically when the door is closed.
TIME - Time Remaining
Displays the time the last used program took.
Stopping or Changing a Program
Open the door, press and hold the main power switch until the display turns off. Add more detergent if the dispenser lid opened. Press the main power switch again, select a new program, and close the door.
If You Want to Load More Dishes
Open the door; the dishwasher stops automatically. Add dishes, close the door, and the program will resume after a short while.
If the Dishwasher is Turned Off Due to a Power Failure
The interrupted program will continue when power is restored.
NOTE! During drying, the program interrupts if power is cut or the door is open for more than 2 minutes.
Once the Program Has Finished
The dishwasher switches off automatically. Shut off the water tap after each use.
How to Get the Best Drying Results
- Fully load the dishwasher.
- Angle dishes with hollows to allow water to run off.
- Top up rinse aid or increase its dosage.
- Activate the Auto open option.
- Allow dishes to cool before unloading.
Unloading the Dishwasher
Hot porcelain is fragile; allow dishes to cool before unloading. Unload the lower basket first to prevent water from the upper basket dripping onto dishes below.
Program Chart
| Program | Detergent, compartment 1 / 2 (ml) | EXTRA - Options | Prewashes | Main wash | Number of rinses | Final rinse | Dishwashing time (approx. hrs:min) | Energy (approx. kWh) | Water cons. (L) |
|---|---|---|---|---|---|---|---|---|---|
| Eco 2) | --- / 25 | Auto open | 0 | 55 °C | 2 | 48 °C | 3:25 | 0.77 | 9.9 |
| Auto wash | --- / 25 | Auto open | 1-3 | 50-65 °C | 2-3 | 65 °C | 2:10-2:50 | 0.9-1.5 | 9-18 |
| Intensive wash | 10 / 25 | 2 | 70 °C | 2 | 70 °C | 2:55 | 1.6 | 15.5 | |
| One hour program | --- / 25 | 2 | 55 °C | 2 | 65 °C | 1:00 | 0.8 | 9 | |
| Glass | --- / 20 | 2 | 45 °C | 2 | 50 °C | 1:40 | 0.7 | 8.5 |
1) Consumption values vary depending on water temperature, room temperature, load size, and selected functions. Eco program values are accurate; others are indicative.
2) Suitable for normally dirty dishes, most effective for energy/water consumption, used for EU ecodesign compliance.
Settings
Open the Settings Menu
- Open the door, turn off the machine. Press and hold the main power switch until the display lights up.
- Within 10 seconds, press and hold the Program selector and the Speed wash option button until the settings menu opens.
- The display shows the current setting and its value. Exit by browsing or pressing the main power switch.
Navigate the Settings Menu: Press to browse between settings; press to save and continue.
Adjustable Settings:
| Settings | Options | Details | |||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 Rinse aid | 1:00 - 1:05 | Rinse aid dosage setting. Increase if dishes have water marks. Decrease if dishes have a sticky white/blue film or are streaked. For very soft water, dilute rinse aid 50:50 with water. Pre-selected at factory: 05. | |||||||||||||||||||||||||||||||||
| 2 Water hardness | 2:00 - 2:09 | Adjusts the water softener based on water supply hardness.
For water hardness under 6°dH (9°fH), select 2:00; the water softener deactivates, and no salt is needed. |
|||||||||||||||||||||||||||||||||
| 3 TAB (3-in-1/all-in-one detergent) | 3:00 (Off) 3:01 (On) |
Activates settings for 3-in-1/All-in-one detergent. Programs adapt for optimal results. Disables rinse aid dispensing and reduces salt usage. Ensure salt is added to the compartment. Read detergent packaging carefully for proper use. Pre-selected at factory: 04. |
Care and Cleaning
Top Up with Rinse Aid
When the rinse aid indicator lights up, open the compartment lid, fill to 'max', wipe spills, and close the lid firmly.
Top Up with Salt
When the salt indicator lights up, unscrew the salt compartment lid, insert the funnel, add about 1 litre of water (first time only), then add salt (max. 630g) until full. Use coarse grain or special dishwasher salt. Wipe excess salt and secure the lid.
WARNING! Start a program immediately after adding salt to prevent rust stains. Never pour dishwasher detergent into the salt compartment, as it destroys the water softener.
Cleaning the Filters
Coarse Filter: Traps large food particles. Empty and clean when necessary, at regular intervals. Lift by the handle, empty, and refit until it clicks.
Fine Filter: Debris is rinsed away during wash. Clean when necessary. Turn the locking ring anticlockwise, lift the fine filter, clean it, and refit, turning the ring clockwise until it stops. Ensure edges seal properly. Remember to refit the coarse filter.
NOTE! Incorrectly fitted filters affect dishwashing results. Do not use the dishwasher without filters.
NOTE! Check that the coloured stop on the right in the bottom drain is in place.
Cleaning the Spray Arms
Holes and bearings can block. Remove debris with a pin. The spray arms also have holes underneath. For easier cleaning, remove the spray arms and refit them firmly.
- Lower spray arm: Pull straight up to release.
- Upper spray arm: Pull out the upper basket. Unscrew the spray arm bearings counterclockwise to remove.
Clean the Dishwasher Inside and Out
Door and Door Seal: Clean the door sides and seal regularly with a slightly damp cloth. Use a washing-up brush for the seal at the lower front edge.
Display and Buttons: Wipe with a dry or slightly damp cloth. Avoid abrasive cleaning products. Switch off the main power switch before cleaning buttons to prevent accidental activation.
Dishwasher Tub
The stainless steel tub stays clean with normal use. For limescale buildup (hard water), run the Self-cleaning program with two tablespoons of citric acid in the detergent compartment. Special dishwasher cleaners are also available.
Remove Blockages
Unblocking the Drainage Pump
If water remains after a program, the drainage pump may be blocked. Turn off the machine, unplug it, remove coarse and fine filters, scoop out water. Remove the coloured stop in the bottom drain to access the pump wheel. Turn the wheel by hand and remove any items. Refit the stop, filters, and plug the machine back in.
If the dishwasher makes a whirring sound and does not start, the overflow protection may be activated. Shut off water, unplug the machine, and call the service department.
NOTE! Do not forget to refit the drainage pump stop.
Unblocking the Inlet Hose Filter
If the water supply contains small particles, the inlet hose filter may block, causing a 'Water inlet fault'. Turn off the machine, unplug it, turn off the water tap, and unscrew the inlet hose. Carefully remove and clean the outer filter. Refit the filter, ensuring the gasket is correctly positioned. Screw the inlet hose back firmly, plug in the machine, turn on the water tap, and check for watertight connections.
Troubleshooting
Faults on the Display
| Type of fault | Action |
|---|---|
| F10 Overfilling | Clear the drainage pump. If problem persists, call service. |
| F11 Water outlet fault | See 'Water remains in the dishwasher' section. If problem persists, call service. |
| F12 Water inlet fault | Check water tap is on. Check inlet hose outer filter is not blocked. See 'Unblocking the inlet hose filter'. If problem persists, call service. |
| F40 Inlet valve leakage | Turn off water tap and call service. |
| F52 Water level fault | Clean filters. Check inlet hose outer filter is not blocked. If problem persists, call service. |
| F54 Overfilling | Turn off water tap and call service. |
| F56 Circulation fault | Call service department. |
| F67 Water inlet fault | Check water tap is on. Check inlet hose outer filter is not blocked. See 'Unblocking the inlet hose filter'. If problem persists, call service. |
Press any button to clear error messages.
Common Problems and Solutions
| Problem | Possible Causes | Action |
|---|---|---|
| Buttons do not react | Buttons pressed too soon; Buttons dirty. | Wait and try again; Clean with damp cloth. |
| Cannot close door | Door closed; Baskets not positioned correctly; Dishes blocking baskets; Door lock not engaged. | Open door; Check basket positioning; Check door lock. Press and hold Auto open button until flashing stops (60s), then close door and check lock. |
| Dishwasher does not start | Door not closed; Dishes added mid-program; Door lock not engaged; Tripped fuse/breaker; Plug not in socket; Water tap off; Overflow/leaks; Drainage pump running continuously; Delayed start selected. | Check door closure and lock; Close door and wait for program to resume; Check fuse/plug/tap; Turn off water, unplug, call service; Cancel Delayed start and restart. |
| Dishes are not clean | Spray arms not rotating; Spray arm holes blocked; Unsuitable program; Incorrect detergent dosage. | Clean spray arms; Check dishes are not blocking arms; Select appropriate program (e.g., Intensive wash); Dose detergent correctly based on water hardness. |
| Spots on stainless steel or silver | Old detergent; Dishes loaded incorrectly; Glasses toppled; Filters not fitted; Drainage pump stop missing; Foodstuffs (mustard, lemon, salt); Stainless steel contact with silver; Aluminium contact. | Use fresh detergent; Load correctly, avoid covering items; Place glasses steadily; Ensure filters are fitted; Check drainage pump stop; Rinse off foodstuffs; Separate metals. |
| Spots or films on dishes | Water softener leaking salt; Incorrect water softener setting; Incorrect rinse aid dosage; Salt compartment empty; 3-in-1 detergent used with TAB setting; High temperature/detergent etching crystal. | Check salt compartment lid; Adjust settings; Top up salt; Inactivate TAB setting if using 3-in-1; Wash crystal at low temperature with conservative detergent. |
| Sticky white/blue film on dishes | Rinse aid dosage too high. | Reduce rinse aid dosage. Dilute if using very soft water. |
| Spots left after washing | Lipstick and tea difficult to remove; Detergent residue; Damp detergent compartment. | Use detergent with bleaching agent; Ensure compartment is dry when adding detergent. |
| Rattling sound | Dishes not placed securely; Spray arms not rotating. | Place dishes securely; Spin spray arms to check rotation. |
| Water remains in dishwasher | Filters blocked; Filters not fitted correctly; Debris in drainage pump; Drainage pump stop missing. | Clean filters; Check filter handle lock; Clean drainage pump; Check drainage pump stop. |
| Bad odour in dishwasher | Dirt around seals/corners; Low temperature programs used for long periods. | Clean with brush and cleaner; Run higher temperature programs or self-cleaning program monthly. |
| Grease deposits | Low temperature programs used for long periods. | Select high temperature program or run self-cleaning program. |
| Dishes not dry enough | Auto open option not activated; Dishwasher not fully loaded; Rinse aid low or dosage too low; 3-in-1 detergent used with TAB setting. | Activate Auto open; Load fully; Top up rinse aid or increase dosage; Inactivate TAB setting if using 3-in-1. |
Installation Details
Dimensions: Height: 817-890 mm, Width: 596 mm, Depth: 556 mm. Weight: 35 kg. Water pressure: 0.03-1.0 MPa.
Information for Consumers: Product information is available at global.hisense.com and the European Product Database for Energy Labelling (EPREL) at https://eprel.ec.europa.eu. Search by model name. Refer to the serial number plate for model name (3).
Information for Test Institute: Product information is available in EPREL. Requests can be made via email to dishwashers@appliance-development.com, including article number (1), serial number (2), and model name (3).
Service
Before contacting the service centre, consult the 'Troubleshooting' chapter. For unresolved issues, contact your nearest service centre or visit www.hisense.com for spare part availability and self-repair information. Provide the article number (1) and serial number (2) from the serial number plate when contacting service. Non-professional repairs may risk user safety and void the warranty.
Technical Data and Energy Labelling
Technical Data
- Height: 817-890 mm
- Width: 596 mm
- Depth: 556 mm
- Weight: 35 kg 1)
- Water pressure: 0.03-1.0 MPa
- Electrical connection: See serial number plate
- Rated power: See serial number plate
1) Weight can vary due to different specifications.
Information for Consumers
Find product information at global.hisense.com, including a link to the European Product Database for Energy Labelling (EPREL). Alternatively, visit https://eprel.ec.europa.eu directly. Search by model name.
Refer to the serial number plate for the model name (3).
Information for Test Institute
Information is available in the European Product Database for Energy Labelling (EPREL). Requests can be sent via email to dishwashers@appliance-development.com, including the article number (1), serial number (2), and model name (3).
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