Reolink RLC-833A and RLC-1224A Operational Instructions
Be Prepared, Be Reolink
Content
What's in the Box
The package includes:
- Camera
- Waterproof Lid
- Ethernet Cable
- Quick Start Guide
- Surveillance Sign
- Mounting Hole Template
- Pack of Screws
Camera Introduction
The camera features the following components:
- Mount
- Metal Case
- Spotlight
- Infrared Lights
- Lens
- Daylight Sensor
- Waterproof Lid
- Network Cable
- Reset Button: Press and hold for 10 seconds to restore camera to factory settings.
- Power Port (Optional)
- Micro SD Card Slot
- Built-in Mic
- Speaker
Connection Diagram
To finish the initial setup, connect your camera as instructed:
- Connect the camera to a Reolink NVR (not included) with an Ethernet cable.
- Connect the NVR to your router, and then power on the NVR.
NOTE: The camera should be powered with a 12V DC adapter or a PoE powering device such as PoE injector, PoE switch, or Reolink NVR (not included in the package).
You may also connect the camera to a PoE switch or PoE injector.
Diagram showing a PoE IP Camera connected to a Reolink NVR, which is connected to a router. Power is supplied by a power adapter.
Set up the Camera
Download and launch the Reolink App or Client software, and follow the onscreen instructions to finish initial setup.
On Smartphone
Scan to download the Reolink App.
[QR Code for Reolink App download]
NOTE: If you are connecting the camera to a Reolink PoE NVR, please set up the camera via the NVR interface.
Mount the Camera
Installation Tips
- Do not face the camera towards any light sources.
- Do not point the camera towards a glass window, as it may result in poor image quality due to glare from spotlights, ambient lights, or status lights.
- Do not place the camera in a shaded area and point it towards a well-lit area. To ensure best image quality, the lighting condition for both the camera and the capture object should be the same.
- Clean the lens with a soft cloth from time to time for better image quality.
- Ensure power ports are not directly exposed to water or moisture and are not blocked by dirt or other elements.
- The camera has an IP waterproof rating and can work properly in conditions like rain and snow, but it cannot work underwater.
- Do not install the camera at places where rain and snow can hit the lens directly.
- The camera may work in extreme cold conditions as low as -25°C. Powering the camera on indoors for a few minutes before installing it outdoors is recommended.
Install the Camera
- Hold and press on the camera top and turn anticlockwise to separate the mounting plate from the camera.
- Drill holes according to the mounting hole template and screw the mounting plate to the mounting holes on the ceiling. NOTE: Use the drywall anchors included in the package if needed.
- Align the camera to the mounting plate and turn the camera clockwise to lock it tightly. Ensure the two points are aligned for correct locking. NOTE: Run the cable through the cable notch on the mount base.
- Once the camera is installed, you can rotate the camera body manually to adjust the camera's surveillance angle.
Troubleshooting
Camera is not Powering on
If your camera is not powering on, try the following solutions:
- Ensure your camera is powered properly by a PoE switch/injector, Reolink NVR, or a 12V power adapter.
- If connected to a PoE device, try another PoE port.
- Try using a different Ethernet cable.
If these steps do not resolve the issue, contact Reolink Support.
Picture is not Clear
If the picture from the camera is not clear, try the following solutions:
- Check the camera lens for dirt, dust, or spiderwebs. Clean the lens with a soft, clean cloth.
- Point the camera to a well-lit area, as lighting conditions significantly affect picture quality.
- Upgrade the camera's firmware to the latest version.
- Restore the camera to factory settings and check again.
If these steps do not resolve the issue, contact Reolink Support.
Spotlight is not on
If the spotlight on your camera is not on, try the following solutions:
- Ensure the spotlight is enabled in the Device Settings via the Reolink App/Client.
- Update your camera's firmware to the latest version.
- Restore the camera to factory settings and check the spotlight settings again.
If these steps do not resolve the issue, contact Reolink Support.
Specifications
Hardware Features
- Power: By PoE (802.3af) / DC 12V
- Day/Night Mode: Auto Switchover
General
- Operating Temperature: -10°C to 55°C (14°F to 131°F)
- Operating Humidity: 10%-90%
- Waterproof Rating: IP66
For more specifications, visit the Reolink official website.
Notification of Compliance
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for help.
FCC RF warning statement:
The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction.
CE Simplified EU Declaration of Conformity
Reolink declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU.
Correct Disposal of This Product
This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environment safe recycling.
Limited Warranty
This product comes with a 2-year limited warranty that is valid only if purchased from Reolink Official Store or a Reolink authorized reseller.
NOTE: We hope that you enjoy the new purchase. But if you are not satisfied with the product and plan to return, we strongly suggest that you reset the camera to factory default settings and take out the inserted SD card before returning.
Terms and Privacy
Use of the product is subject to your agreement to the Terms of Service and Privacy Policy. Keep out of reach of children.
End User License Agreement
By using the Product Software that is embedded on the Reolink product, you agree to the terms of this End User License Agreement (“EULA”) between you and Reolink.
ISED Radiation Exposure Statement
This equipment complies with RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
