Reolink IP Camera Operational Instruction

What's in the Box

• ? Camera
• ? Waterproof Lid
• ? 1m Ethernet Cable
• ? Quick Start Guide
• ?️ Surveillance Sign
• ? Mounting Hole Template
• ? Pack of Screws

NOTE: Camera and accessories vary with different camera models that you purchase.

Camera Introduction

The camera consists of the following parts:

• Mount
• Metal Case
• Lens
• Infrared Lights
• Daylight Sensor
• Built-in Mic
• Waterproof Lid
• Network Cable
• Reset Button: Press and hold for 10 seconds to restore camera to factory settings. ⚙️
• Power Port (Optional) ⚡

Connection Diagram

Before using the camera, connect as instructed below to finish initial setup:

1. Connect the camera to a Reolink NVR (not included) with an Ethernet cable.
2. Connect the NVR to your router, and then power on the NVR.

NOTE: The camera should be powered with a 12V DC adapter or a PoE powering device such as PoE injector, PoE switch or Reolink NVR (not included in the package).

Diagram Description: A power adapter is connected to a wall outlet. An Ethernet cable connects the power adapter to a Reolink NVR. Another Ethernet cable connects the Reolink NVR to a router. A PoE IP Camera is connected to the Reolink NVR via an Ethernet cable.

* You may also connect the camera to a PoE switch or PoE injector.

Set up the Camera

Download and launch the Reolink App or Client software, and follow the onscreen instructions to finish initial setup.

On Smartphone

Scan to download the Reolink App.

On PC

Download path of the Reolink Client: Go to https://reolink.com > Support > App & Client.

NOTE: If you are connecting the camera to a Reolink PoE NVR, please set up the camera via the NVR interface.

Mount the Camera

Installation Tips

• Do not face the camera towards any light sources.
• Do not point the camera towards a glass window. This may result in poor image performance due to window glare from infrared LEDs, ambient lights, or status lights.
• Do not place the camera in a shaded area and point it towards a well-lit area. For better image quality, ensure lighting conditions are consistent for both the camera and the subject.
• Clean the lens with a soft cloth periodically for optimal image quality.
• Ensure power ports are protected from water, moisture, dirt, or other elements.
• The camera is waterproof and can operate in rain and snow, but not underwater.
• Do not install the camera where rain or snow can directly hit the lens.
• The camera can operate in extreme cold conditions (as low as -25°C) due to heat produced when powered on. Power on the camera indoors for a few minutes before outdoor installation.

Mounting Steps:

1. To separate the mounting plate from the dome camera, hold and press the camera top, then turn anticlockwise.
2. Drill holes according to the mounting hole template and screw the mounting plate to the ceiling. Use drywall anchors if needed.
3. Mount the camera to the mounting plate and turn clockwise to lock it tightly. If not locked properly, it may fall when adjusting the surveillance angle.
4. Run the cable through the cable notch on the mount base.

Once installed, rotate the camera body manually to adjust the surveillance angle.

Troubleshooting

Camera is not Powering on

If your camera is not powering on, try the following:

• Ensure proper power supply: PoE cameras need a PoE switch/injector, Reolink NVR, or a 12V adapter.
• If connected to a PoE device, try a different PoE port.
• Try a different Ethernet cable.

If issues persist, contact Reolink Support: https://support.reolink.com/.

Infrared LEDs Stop Working

If infrared LEDs stop working, try the following:

• Enable infrared lights in Device Settings via Reolink App/Client.
• Check Day/Night mode and configure auto infrared lights at night in Live View via Reolink App/Client.
• Upgrade camera firmware to the latest version.
• Restore camera to factory settings and re-check infrared light settings.

If issues persist, contact Reolink Support: https://support.reolink.com/.

Failed to Upgrade Firmware

If you cannot upgrade firmware, try the following:

• Verify current firmware is the latest version.
• Ensure you downloaded the correct firmware from the Download Center.
• Ensure your PC has a stable network connection.

If issues persist, contact Reolink Support: https://support.reolink.com/.

Specifications

Hardware Features

• Night Vision: 30 meters (100ft)
• Day/Night Mode: Auto switchover

General

• Operating Temperature: -10°C to 55°C (14°F to 131°F)
• Operating Humidity: 10%-90%
• Ingress Protection: IP66

For more specifications, visit https://reolink.com/.

Notification of Compliance

FCC Compliance Statement

This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For more information, visit: https://reolink.com/fcc-compliance-notice/.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

Simplified EU Declaration of Conformity

Reolink declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/30/EU.

Correct Disposal of This Product

This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

Limited Warranty

This product comes with a 2-year limited warranty that is valid only if purchased from Reolink official stores or a Reolink authorized resellers. Learn more: https://reolink.com/warranty-and-return/.

NOTE: We hope that you enjoy the new purchase. But if you are not satisfied with the product and plan to return, we strongly suggest that you reset the camera to factory default settings and take out the inserted SD card before returning.

Terms and Privacy

Use of the product is subject to your agreement to the Terms of Service and Privacy Policy at reolink.com. Keep out of reach of children.

End User License Agreement

By using the Product Software that is embedded on the Reolink product, you agree to the terms of this End User License Agreement (“EULA”) between you and Reolink. Learn more: https://reolink.com/eula/.