Pegatron M2U350 Series 5G FR2 ODU

Legal Notices

This document contains important information intended solely for the recipient. It is protected by copyright, patent, and other laws, as well as agreements safeguarding Pegatron Corporation's rights. Reproduction, sharing, publication, or disclosure of any part of this document without Pegatron's written permission is prohibited. Use of this document for any purpose other than what is specified is also not allowed.

Pegatron reserves the right to make changes to equipment design or specifications at any time without prior notice or liability.

While Pegatron has made every effort to ensure the accuracy and reliability of the information in this document, no guarantees are provided regarding its accuracy or completeness. Pegatron, its affiliates, directors, employees, and agents are not responsible for the use of these documents or any issues arising from the use of this information, including those related to third-party rights. These documents do not substitute professional advice.

Errors, omissions, or inaccuracies may be present in this document. Pegatron does not offer guarantees unless explicitly stated in a sales contract or order confirmation. Please contact Pegatron to report any issues found in the documentation.

PEGATRON Corporation
Address: 76 Ligong Street, Beitou District, Taipei City, Taiwan, 11259
Website: 5g.pegatroncorp.com
Email: 5gsupport@pegatroncorp.com

Safety Statements

Country Safety Statements

UK: Hazardous Substance Notice

This product does not contain hazardous substances as defined by the UK Control of Substances Hazardous to Health Regulations 1989 and the Dangerous Substances Regulations 1990. At the end of its lifecycle, the customer should consult with the system integrator to ensure proper disposal in accordance with relevant regulatory requirements.

Europe: Directive 2014/53/EU

European Council Recommendation 2014/53/EU outlines basic restrictions and reference levels for human exposure to electromagnetic fields, as advised by ICNIRP. Adherence to these recommendations provides a high level of protection against established health effects from electromagnetic field exposure.

USA: Federal Communications Commission

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) the device must not cause harmful interference, and (2) it must accept any received interference, including interference that may cause undesired operation. The antenna(s) must be installed to maintain a separation distance of at least 80 cm from all persons.

This equipment has been tested and found to comply with the limits for a Class B digital device, as per Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in residential installations. The equipment generates, uses, and can radiate radio frequency energy, which, if not installed and used according to instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a specific installation. If the equipment causes harmful interference to radio or television reception (which can be determined by turning the equipment off and on), users are encouraged to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from the receiver's circuit.
• Consult the dealer or an experienced radio/TV technician.

WARNING: Changes or modifications not expressly approved by the manufacturer may void the FCC authorization to operate this device.

Precautions for Wireless Devices

Ensure the device's antenna is at least 80 cm away from all persons during use.

WARNING: Do not use this device where wireless devices are prohibited or may cause interference or danger.

If using any electrical medical device, contact its manufacturer for restrictions on using this device.

CAUTION: The EM radio waves generated by this device may interfere with the operation of electronic medical devices. Do not use this device in operating rooms, intensive care units (ICUs), or coronary care units (CCUs).

Usage Safety Precautions

• Do not use this device where flammables or explosives are stored (e.g., gas stations, oil depots, chemical plants), as this may cause explosions or fires. Follow all instructions indicated in text or symbols in the area of use.
• Place the device on a stable surface.
• Keep the device away from electronic devices that generate strong magnetic or electric fields, such as microwave ovens, satellite dish antennas, or large appliances.
• Use only the provided power adapter. Using other adapters may damage the device.
• Ensure hands are dry before connecting or disconnecting cables.
• To avoid electric shock, damage, and fire from short-circuiting, do not use the product if wet, with wet hands, or while holding or drinking liquids.
• Insert only relevant cables or devices into the ports; do not insert metal or other foreign objects.
• Do not place open flames, such as lighted candles, on the device. Keep the device away from heat sources like heaters or candles.
• Damage caused by user misuse or failure to follow instructions is not covered by warranty.
• Do not cover the device. Ensure adequate space around the vents for heat dissipation.
• Do not use the device in areas with temperatures outside the specified operating environment.

Service Information

Refer all repairs to qualified service personnel. Modifying any part of the device will void the warranty.

Disconnect the power and return the product for service if any of the following conditions apply:

1. The product does not function after following the operating instructions in this manual.
2. The product has been dropped or impacted and appears physically damaged.

Locate and record the product's serial number and MAC address (found on the product sticker) on your registration card for future reference.

Electrical Safety Precautions

• Read all instructional and cautionary documents before operating the device.
• Ensure users are experienced with this communications equipment and can safely make mechanical settings or adjustments.
• Ensure sufficient electrical sockets are available and not overloaded by unfused adapters, as this can cause fires.
• Ensure there are no trailing cables that could cause tripping or falling.
• Switch off and unplug the device before relocating or opening the server chassis.
• Stop using the device immediately if it appears faulty or has damaged parts and have it checked by competent persons.
• The device must be properly grounded. Failure to use properly grounded outlets may result in electrical shocks.

Outdoor Usage

This device is designed for outdoor use and features ingress protection for waterproofing and dust proofing.

Installation Location Requirement

This device is intended for locations where children are unlikely to be present and is not suitable for installation where children may be present in the future.

This document details the installation procedure for the component. It is intended for qualified personnel with working knowledge of communications equipment.

Document Revision History

Product Overview

5G mmW Outdoor Receiver for Internet Service

The M2U350 outdoor receiver is a Customer-Premises Equipment (CPE) supporting 5G NR SA core networks with mmWave technology. It provides flexible 5G NR mobile broadband access for significantly higher download speeds. The M2U350 is designed for outdoor use, offering protection against temporary water submersion. It is powered via PoE (802.3bt) and features a 10G Ethernet port for multi-gigabit high-speed internet connections. With an included mounting bracket, the M2U350 ODU can be attached to a wall or pole, functioning as a fixed wireless access modem connected to an in-house Wi-Fi gateway.

The following diagram illustrates a basic topology of the components and their relationships:

Diagram Description: A network topology diagram shows a '5G network provider' communicating wirelessly (mmW) with a 'Pegatron Outdoor Receiver'. The receiver is connected via 'Power over Ethernet' to a 'PoE injector'. The PoE injector is then connected via 'Ethernet cables' to a 'Wi-Fi router'. The Wi-Fi router connects to 'User Equipment (Devices)' like a smartphone and laptop via Wi-Fi. The diagram also shows a 'Management only' connection to the receiver, possibly via Bluetooth or 2.4GHz Wi-Fi, and indicates the receiver uses a 'Nano SIM'.

Specifications

The following specifications are subject to change without notice.

Package Contents

• Outdoor M2U350 5G receiver
• Port cover with Ethernet cable (5m)
• PoE injector and AC power cord
• Mounting kit (wall/pole mount bracket and accessories)
• RJ45 Ethernet cable (Cat 6A, 2m)

Technical Specifications

• Qualcomm® Snapdragon™ X65 5G modem-RF (EU/NA)
• Qualcomm® QTM547 mmWave antenna
• 5G NR, 3GPP release 16, mmWave
• Network Mode: SA
• mmW bands: n257/n258/n260/n261
• mmW Antenna: 2x2 MIMO, PC1
• GNSS L1

Ports & Connections

• Ethernet: 10M/100M/1000M/2.5G/5G/10G Base-T
• USB Type-C (debugging only)
• Nano-sized (4FF) SIM slot
• eSIM (optional)
• 1x1 2.4G WiFi & BT (management only)

Management

• TR-069, HTTPS

Certifications/Standards

• CE, FCC, RoHS

Antennas

• Integrated internal 5G
• Four 5G mmW antenna elements

Status Indicators

• Signal and Status LEDs (2)

Physical Button

• Reset

Power Supply

• PoE injector: AC input 100V-240V AC
• PoE (802.3bt) via RJ-45 port
• RJ-45 port rating: 56V DC / 1.08A
• Power: Under 60 Watts

Physical Specifications

• Dimensions: 214.5 x 132.5 x 60 mm
• Weight: 1.5 kg

Mounting

• Pole and wall by bracket (ODU)

Operating Environment

• -40°C to 55°C
• Waterproof & dust proof
• Lightning / ESD Protection

Note: The following specifications are subject to change without notice.

Package Contents

Product List (Varies by Region)

Examples only; actual items and quantities will depend on order.

Please note that all interconnecting cables should be routed inside UL Listed flexible conduits for outdoor use.

Mounting Kit (Varies by Region)

Examples only; actual items and quantities will depend on order.

Introduction

Right Side - System LEDs

Diagram Description: A diagram shows the top and bottom views of the device. On the right side, two LED indicators are labeled '1' (Status) and '2' (5G signal strength).

Bottom Side - Ports & Button

Diagram Description: A diagram shows the bottom side of the device with five numbered items:

Bottom - Mobile SIM Slot

Diagram Description: A diagram shows the bottom of the device with the SIM slot highlighted. It includes icons for 'Standard SIM' (with a red cross ❌), 'Micro SIM' (with a red cross ❌), and 'Nano SIM (4FF)' (with a green checkmark ✔️).

Installation

Installation Requirements

Confirm and understand the following:

• You have tested this device to ensure it receives a good 5G signal at the intended location.
• There is an indoor AC power outlet for the device, located away from water sources. Never use an outdoor AC outlet.
• The cable can be routed through a window that will still close fully.
• The device will be mounted vertically and below a roof line.
• You have the following tools available:
  • Power drill and drill bit for screws or plastic anchors
  • Screwdriver for screws
  • Hammer for inserting plastic anchors (if used)
  • Exterior sealant for securing cables and preventing water leakage
• While customers with advanced home maintenance skills may perform the outdoor setup, professional outdoor setup assistance is highly recommended for most users.
• Outdoor setup is a complex task best suited for individuals experienced in mounting equipment on the exterior of homes. Improper mounting can cause damage to both the equipment and the home.
• Do not attempt installation if unsure about the siding material or backing material type.
• Pegatron is not liable for any property damage resulting from the installation process.

Installation Locations

Wall Mount / Flat Surfaces

• Any area that allows for screw installation.

Diagram Description: Shows the receiver mounted on a flat wall surface.

Pole Mount / Non-Flat Surfaces

• Any surface that allows for wrapping of zip ties or metal bands.

Diagram Description: Shows the receiver mounted on a pole using ties or bands.

Space Requirements

Installation of this device requires space on the top and bottom to allow for proper airflow.

Diagram Description: A diagram illustrates the device with airflow indicated. It specifies '120mm top space needed' and '70mm bottom space needed'.

Testing Instructions

You will need to connect and test this device on a flat surface inside your window before any physical installations.

1. Insert your 5G NR SIM card into the SIM card slot on the bottom of the receiver.
2. Connect the provided flat Ethernet cable attached to the bottom port cover, securing it with the provided screws. Ensure this is done carefully and evenly.
3. Connect the other end of the provided flat Ethernet cable to the OUT port of the PoE injector.
4. Connect the provided Ethernet cable to the IN port of the PoE injector and the other end to an existing switch, PC, indoor Wi-Fi router, or similar device.
5. Plug in the AC power and power on your Wi-Fi router or similar device.

It is recommended to use a Category 6a cable (as provided) to connect the PoE injector and your indoor Wi-Fi router.

The AC input of the PoE injector (adapter) is 100V to 240V AC.

Bottom Port Cover Installation

Place the port cover into the bottom, aligning the RJ45 connector with the Ethernet port. Secure the cover with the provided cover screws.

Connection Example

Follow the connection example below with your own Wi-Fi router.

Diagram Description: A connection diagram shows the 'Pegatron Outdoor Receiver' connected via 'Power over Ethernet' to a 'PoE injector'. The PoE injector has AC power (100V to 240V AC) and connects via Ethernet cables to a 'WAN port' on a 'Wi-Fi router'. The Wi-Fi router is labeled with 'Wi-Fi'. The diagram also shows the 'Nano SIM' slot on the receiver and labels the Ethernet ports as 'Out' and 'In' on the PoE injector.

Mounting to Poles or Bars

If the device will be mounted outdoors where people may be nearby, it must be installed at a height above head level to prevent signal obstruction.

1. Install the back cover bracket on the device using four back cover screws.
2. Insert a 5G/4G nano SIM card into the SIM slot.
3. Place the I/O cover over the bottom, aligning the RJ45 connector with the Ethernet port.
4. Secure the cover with four cover screws.
5. Ensure the bracket is set upwards as shown.
6. Pass the steel cable tie through the mounting bracket and tighten it against the pole. The provided mounting kit supports mounting on poles, bars, or any vertical support with a circumference up to 440 mm (17 in). Other ties may be used if needed.
7. Align the holes and install the device (with back cover bracket) into the mounting bracket.
8. Use a back cover screw to secure the device.

Diagram Description: Illustrates the steps for mounting the device to a pole, showing the bracket installation, SIM insertion, cover placement, and securing with screws and a cable tie.

Mounting to Flat Surfaces

1. Install the back cover bracket on the device using four back cover screws.
2. Insert a 5G/4G nano SIM card into the SIM slot.
3. Place the I/O cover over the bottom, aligning the RJ45 connector with the Ethernet port.
4. Secure the cover with four cover screws.
5. Ensure the bracket is set upwards as shown.
6. Mark four-hole locations.
7. Drill holes for the size of the screws or plastic anchors. Use protective gear for eyes, hands, and face. Be careful to avoid drilling into electrical wires, gas lines, or water pipes to prevent injury and property damage.
8. Align the hole and install the device (with back cover bracket) into the mounting bracket.
9. Use a back cover screw to secure the device.

Diagram Description: Illustrates the steps for mounting the device to a flat surface, showing bracket installation, SIM insertion, cover placement, marking holes, drilling, and securing with screws and wall anchors.

Quick Setup

Setup Wizard for Cellular WAN

Setting up, configuring, managing, and troubleshooting the device can be done through its internal utility using any internet browser. You can check device status, network connectivity, and other useful information. The internal utility is accessible via a PC, laptop, or tablet connected to the device's network.

1. On a PC connected to the device via Ethernet or Wi-Fi, open a web browser and navigate to the URL "http://192.168.225.1" to access the login page.
   • The default Wi-Fi SSID is: PM2U2G-XXXX (where XXXX is the last four digits of the device's LAN MAC address).
   • The default password is: 12345678
2. Upon first login, you will be directed to the Setup Wizard. Set your own login password and click "Next".
   • A password must be set to proceed.
   • Passwords must be at least 8 characters long, including one uppercase letter, one lowercase letter, and one symbol (0-9, a-z, A-Z, and symbols are supported). Click the "eye" icon to view or hide the password.
   • APN: Choose "Auto".
   • PIN: Enter your SIM card PIN if set, or leave empty. Your mobile carrier may have a default PIN.
   • PDP Type: Select "IPv4/IPv6" and click "Next".

Diagram Description: Shows screenshots of the Setup Wizard steps: Login page, Set Password page, and Cellular WAN configuration page.

3. IP Passthrough: You can choose to "Enable" or leave the default "Disabled" and click "Next". Enabling IP Passthrough allows a specific device on your local network to be exposed directly to the internet by assigning it the router's public IP address, bypassing Network Address Translation (NAT).
4. Wireless 2.4 GHz Settings: Configure the SSID, Security Option, and Password, then click "Next".
   • It is highly recommended to select a security option to enable Wi-Fi encryption for protecting your data.

Note your SSID and Key (password) for connecting to this network.

Important: Do not leave this page after clicking "Apply".

7. After clicking "Apply", you will need to log in again to use the web interface. The default username is: admin

Diagram Description: Shows screenshots of the IP Passthrough setup, Wireless 2.4GHz Settings, Summary page, and the Sign In page.

Checking 5G Signal Status

If your SIM card is 5G NR, the indicator color primarily reflects the 5G NR status.

• Physical: Check the 5G NR status via the device's status indicators. The 5G NR status will show as:
  • Green = Excellent
  • Blue = Good
  • Red = Poor
• Software: You can also use the web interface to view the 5G NR LTE status. Clicking "PEGATRON" on the dashboard displays device information, with status shown as colored icons in the upper left.
• 5G NR Status: Displayed in three levels with explanatory text.

Diagram Description: Shows the device with status indicators and examples of how the 5G NR status is displayed physically (colored LEDs) and in the web interface (colored icons for Excellent, Good, Poor).

Improving 5G Signal Status

To increase signal strength, understand the antenna locations. The FR2 mmW antenna is a single directional type located on the front cover.

You can move the device slowly or adjust its angle gradually, observing the LED indicator status on the front or the status icon in the web interface.

Diagram Description: Shows the receiver with the FR2 Antenna location highlighted on the front cover.

Changing Cellular Network Type

To change the cellular network type to FR2 mmW SA mode, use the web interface and navigate to: Network > Internet Settings > Cellular Network Type > 5G SA FR-2.

Diagram Description: A screenshot shows the web interface navigation path for changing the cellular network type, highlighting the selection for "5G SA FR-2".

Web Interface & Settings

Dashboard (1)

Display information about the system, wired and wireless network status, and traffic usage.

Diagram Description: A screenshot of the Dashboard page is shown, with various elements numbered 1 through 14. Key sections include 'System Information' (Model Name, Firmware Version, CPU Load, Serial Number, MAC Address, Memory Usage, Uptime), 'Cellular WAN' (PDP Type, IP Address, Gateway, IPv6 Address, IPv6 Gateway, DNS), and 'Wireless Network' (Status, SSID, Security, Password, Connected Devices). A 'Traffic Overview' graph is also displayed.

Dashboard Item Descriptions

Cellular Network Info & Status (2)

Lists information and status of the cellular network. Cellular networking utilizes a cellphone (mobile) network for internet access.

Diagram Description: A screenshot of the 'Cellular Network Information and Status' page, detailing various parameters like Module firmware revision, IMEI, SIM card status, ICCID, IMSI, MSISDN, and Current Connection Status (Service Provider, MCC, MNC, Cell ID, PCID, TAC, 5G Band, Bandwidth, ARFCN, RSRP, RSRQ, SINR, LTE Band, LTE Bandwidth, EARFCN, LTE Carrier Aggregation, and reference signal quality metrics).

Device Settings - Firmware (19)

The Firmware page displays your router's firmware version information. You can click "Check For New Version" to manually check if new firmware is available.

Firmware Upgrade

1. Click "Upload" to start the firmware upgrade process.
2. Click "Proceed" to continue. All connections will be terminated during the firmware upgrade. Do not power off the device and wait for a few minutes while the progress bar is displayed.
3. The device will reconnect to your computer after completion.
4. After the firmware is updated, the device will automatically restart and return to the firmware page. Synchronization may take a few minutes.

Diagram Description: Shows the Firmware page with fields for checking new versions and uploading files, and a progress bar indicating an upgrade is in progress.

5. After synchronization finishes, you can use "Reset Default" to ensure the firmware update is utilized. Path: Device Settings > Backup/Restore > Reset Default.
6. Click "YES" to load defaults and remove any user changes/settings.

Diagram Description: Shows the "Reset Default" option and a warning dialog asking for confirmation before resetting.

7. Wait for the progress bar to finish.
8. After "Reset Default", the web interface will lead to the Setup Wizard page.

Diagram Description: Shows a progress bar indicating loading and the Setup Wizard page.