WEARING
Step 1: Choose the ear tips that fit your ears best and take a fit test in the soundcore app to ensure you get the best ANC performance.
[Diagram: Shows S, M, L ear tip sizes and earbud placement.]
Step 2: After wearing the earbuds, rotate until they lock into a position you find comfortable.
Note: Medium ear tips come attached to the earbuds.
Maintenance Tip: Dust, earwax, or other debris can accumulate in the earbuds. To maintain optimal sound quality, regularly clean your earbuds by using a cotton swab slightly moistened with rubbing alcohol to gently wipe the metal mesh filter under the rubber ear tips. [Cotton swab cleaning instruction]
POWERING ON AND PAIRING
Step 1: Peel off the protective films on the earbuds.
Step 2: Return the earbuds to the charging case, then close the case. Pull to reopen the charging case.
Step 3: Take out the earbuds. The earbuds will automatically power on and enter pairing mode. Select "soundcore A30i" from your device's Bluetooth list. [Bluetooth symbol]
PAIRING WITH A NEW DEVICE
To pair with a new device, press and hold the touch areas of both earbuds simultaneously for 3 seconds to enter pairing mode. [3-second hold indicator]
CHARGING
Step 1: Place the earbuds in the charging case and close it. [Earbuds in charging case]
Important: Fully dry off the earbuds and the USB-C charging port before charging.
Step 2: Connect the charging case to a power supply by using the provided USB-C charging cable. [USB-C cable connection]
Note: A full battery recharge takes about 2 hours, and 10 minutes of charging offers 2 hours of playtime.
DUAL CONNECTIONS
You can connect up to 2 devices with your earbuds at the same time. To connect the earbuds with two Bluetooth devices simultaneously, first open the soundcore app, go to settings, and select Dual Connections > Enable Dual Connections > Connect New Device. [App screenshot showing Dual Connections settings]
CONTROLS
Key: 2x: Tap twice; 2s: Tap and hold for 2 seconds. You can also customize controls in the soundcore app.
| Action | TWS mode | Mono mode |
|---|---|---|
| Switch ambient sound modes (ANC/Transparency) | Tap and hold for 2 seconds (L/R) | Tap and hold for 2 seconds |
| Play / Pause | Tap twice (R) | Tap twice |
| Next track | Tap twice (L) | / |
| Answer a call | Tap twice (L/R) | Tap twice |
| Reject / end a call | Tap and hold for 2 seconds (L/R) | Tap and hold for 2 seconds |
POWERING OFF
To power off, return the earbuds to the charging case. [Charging case icon]
RESET
Step 1: Pull to open the charging case. Take out the earbuds.
Step 2: Press and hold the touch control areas of both earbuds simultaneously for 10 seconds to reset. [10-second hold indicator]
FIRMWARE UPDATE
You will be informed once a new firmware version is detected when you connect the earbuds to the app. Ensure the earbuds are outside the charging case until the firmware update is complete. During the update, avoid any usage. [App screenshot showing firmware update details]
SPECS
Specifications are subject to change without notice.
| Parameter | Details |
|---|---|
| Input | 5V ⎓ 0.46A |
| Output | 5V ⎓ 0.2A (0.1A per port) |
| Battery capacity | 310mAh / 1.147Wh |
| Playtime (with ANC off) | 7 hours (earbuds) / 24 hours (total with case) |
| Playtime (with ANC on) | 5 hours (earbuds) / 18 hours (total with case) |
| Charging time | Earbuds: 1 hour Charging Case: 2 hours |
| Driver unit | 6mm |
| Frequency response | 20Hz - 20KHz |
| Impedance | 16Ω |
| Bluetooth version | Bluetooth 5.4 |
| Bluetooth range | 10m |
Customer Service
Email support:
- service@soundcore.com
- support.mea@soundcore.com (For Middle East and Africa Only)
- support@anker.com (Japan)
Phone support:
- +1 (800) 988 7973 (US/Canada)
- +44 (0) 1604 936200 (UK)
- +49 (0) 69 9579 7960 (DE)
- 03 4455 7823 (Japan)
- +86 400 0550036 (China)
- +82 02-1661-9246 (Korea)
- +971 529750842 (Middle East & Africa)
- +971 8000320817 (UAE)
- +966 8008500030 (KSA)
- +965 22069086 (Kuwait)
- +20 8000000826 (Egypt)
- +61 3 8331 4800 (Australia)
- +90 (850) 460 14 14 (Türkiye)
- +8 (800) 511-86-23 (Russia)
- +91 18003138831 (India)
Note: The 'x' of SN Code: xxxxxxxxxxxxxxxx is a variable, see below table.
SN Code Explanation
| Variable 'x' | Range of variable | Content |
|---|---|---|
| Eighth | 8,9,A,B,C... | Denotes the year, 8 means 2018, 9 means 2019, A means 2020, B means 2021, C means 2022, and so on. |
| Ninth and tenth | 01,02,03... | Denotes weeks, 01 means the first week in this year, 02 means the secondary week in this year, and so on. |
| Eleventh | 1-7 | Denotes date, 1 means Monday, 2 means Tuesday..., 7 means Sunday and so on. |
| The last five | 00001-99999 | Denotes serial No. |
Compliance
Hereby, Anker Innovations Limited declares that this device is in compliance with The Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023.
For the Statement of Compliance, visit the website: https://uk.soundcore.com/pages/pstirelated
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