Aqara Home App Installation and Connection

1. App Installation

Use an Android phone or tablet to scan the QR code or search for "Aqara Home" on Google Play to download the app. For iPhone or iPad users, search for "Aqara Home" in the App Store to download and install the app.

[Visual Description: A QR code labeled "QR code for Android terminals".]

2. User Registration

Open the Aqara Home app. Follow the app prompts to complete user registration. The user can choose the server in the upper right corner based on their current area.

HomeKit Mode: This mode allows users to skip Aqara's user account registration and directly add devices to Apple HomeKit. HomeKit mode supports functions not available in the standard Aqara Home app, such as adding sub-devices to the camera or updating its firmware. However, users cannot watch device video or use two-way voice intercom in this mode. HomeKit mode is exclusively supported by Apple terminals like iPhone and iPad.

[Visual Description: An app screen showing fields for email/phone number and password, with buttons for 'Forgot password?', 'Sign Up', 'Sign in', and 'Log in with verification code'. A note about 'HomeKit Mode' is also visible.]

3. Login to the App

Enter your registered account and password in the Aqara Home app to log in.

4. Power on the Device

Unpack the device and its power adapter. Connect them as shown in the figure and power on the device.

[Visual Description: A diagram illustrating the Aqara Camera Hub G2H device connected to a power adapter plugged into a wall socket.]

5. Open the Add Accessory Page

Open the Aqara Home app and navigate to the default room on the homepage. Devices can be added via the "Add Accessory" button in the middle or the "+" icon in the upper right corner. Alternatively, tap the "Accessories" icon at the bottom to enter the Device List page, then tap the "+" icon in the upper right corner to access the Add Accessory page.

[Visual Description: Two app screenshots. The first shows the 'My Home' screen with a 'No device' message and an 'Add Accessory' button. The second shows a screen prompting to 'Add Aqara accessories' with a button labeled 'Add Accessory'.]

6. Add Accessory

Choose "Camera", then select "Camera Hub G2H".

[Visual Description: An app screen titled 'Add Accessory' listing categories like Gateway, Sensor, Camera, Plug & Switch. 'Camera' is selected, and 'Camera Hub G2H' is highlighted.]

7. Reset the Device

After powering on the device, observe the indicator light. When the red indicator light flashes, use the reset pin to press and hold the reset hole at the bottom for 5 seconds until the device announces "Reset successfully". After the device restarts, it will prompt "Ready to connect. Please open the Aqara Home app". Then, check the relevant options and click "Next".

[Visual Description: An app screen titled 'Add Camera Hub G2H' with instructions to insert a pin into the camera reset button and press for over 5 seconds until a voice prompt confirms successful reset. A 'Next' button is visible.]

8. Configure Wi-Fi and Password

Ensure the device and your mobile phone are connected to the same Wi-Fi network. Avoid using spaces or special characters (like `, @, #, %, $, etc.) in your Wi-Fi name or password. The device supports only 2.4 GHz Wi-Fi networks, not 5 GHz.

After the app generates a QR code, align the camera lens with the mobile phone's QR code, maintaining a distance of approximately 15cm. The device will announce voice prompts: "QR code scanning successful. Please wait", "Wi-Fi connected successfully", and "The account is bound successfully. Welcome aboard". Once all three prompts are heard, the device is successfully bound.

[Visual Description: Two app screenshots. The first shows Wi-Fi settings with a field for Wi-Fi name and a selection for 2.4G. The second is titled 'Scan the QR code with the camera' with instructions to position the QR code directly to the camera lens and keep a distance of 15cm.]

9. Edit Device Information

You can edit the device name and room name. Click "Done" to complete the editing process.

[Visual Description: An app screen titled 'Added' showing fields for 'Accessory Name' and 'Location', with a 'Done' button.]

10. Bind Devices to HomeKit

(This prompt is available on Apple terminals like iPhone and iPad). Click "Bind now".

[Visual Description: An app screen titled 'Bind it to HomeKit' asking if the user wants to bind the device to HomeKit now, with 'Cancel' and 'Bind now' buttons.]

11. Choose Home Location

Select the home location where the device needs to be bound, then click "Next".

[Visual Description: An app screen titled 'Choose a Home' showing a list of rooms like 'Office room' and 'Home', with a 'Next' button.]

12. Scan HomeKit QR Code

Align the camera with the HomeKit QR code on the base of the device until recognition is successful.

[Visual Description: Two app screenshots. The first shows 'Adding Camera-Hub-G2H-EE30' with instructions to keep it connected to power and nearby. The second shows 'Camera-Hub-G2H-EE30 added' indicating the accessory is ready.]

Troubleshooting QR Code Scanning Issues:

• "Failed to add accessory": If multiple adding failures occur, clear the iOS cache by restarting the iOS device and resetting the camera.
• "Accessory already added": After restarting the iOS device and resetting the camera, manually enter the HomeKit setup code and add it again.
• "Accessory not found": Wait for 3 minutes after resetting the camera. Manually enter the HomeKit setup code and add it again.

13. Configure Video Stream Mode

Select the Video Stream mode for the device under "Away/At Home" settings. There are four modes available:

• Off: No streaming or recording. The camera cannot detect activity or trigger automations/notifications.
• Detect Activity: The camera detects activity to trigger automations and send notifications, but no one can stream and nothing is recorded.
• Stream: Invited users can view the live stream, but nothing is recorded. The camera can still detect activity for automations/notifications.
• Stream & Allow Recording: Invited users can view the live stream, and detected activity is recorded and can trigger automations/notifications.

[Visual Description: An app screen titled 'Choose When This Camera Streams and Records' listing the four modes: 'Off', 'Detect Activity', 'Stream', and 'Stream & Allow Recording', with descriptions for each.]

14. Edit Device Information (HomeKit)

You can edit the device name, assign it to a room, or set it as a favorite device on HomeKit.

[Visual Description: An app screen showing device details like 'Room', 'Include in Favorites', with options to edit.]

15. View HomeKit Video

Click the camera on the homepage of the "Home" app to view device video and use the two-way voice intercom feature.

[Visual Description: An app screen showing a live camera feed titled 'Camera-Hub-G2H-EE30' with controls for two-way intercom.]

Remote Viewing Note: To enable remote video viewing via the HomeKit app (e.g., using a 4G network when away from home), you must configure an Apple home hub device (such as an iPad, Apple TV, or HomePod) within the same local network. This hub acts as a bridge for remote control of HomeKit-enabled devices. For detailed settings on configuring a home hub, please refer to: https://support.apple.com/zh-cn/HT207057

Homepage Features

The homepage of the Aqara Home app displays various features and controls for the camera:

• Back: Navigates back to the Homepage.
• Name: Displays the current device's name.
• More [more options]: Accesses more parameter settings.
• Bit rate: Shows the current real-time video bit rate (e.g., 151KB/s).
• Definition: Allows switching between manual modes (ultra-definition, high-definition) or Auto mode, which adjusts resolution based on network conditions.
• Sound: Toggles the sound transmitted from the front microphone on or off (off by default).
• Full screen: Expands the video feed to full screen.
• Date and time: Displays the server connection time, with options to synchronize time zones. This display is off by default and requires enabling in settings.
• Video status: Shows the current video playback status and allows jumping back to the live feed.
• Correlation event: Configurable after microSD card insertion. Events triggered by sub-devices can be marked with different colors for easier event positioning.
• Recording bar: Visualizes recording progress when a microSD card is inserted. Normal recording is light blue, event recording is dark blue, and microSD card recording includes audio.
• Sleep/Wake up: Switches the device between sleep and wake-up modes. In sleep mode, video functions (recording, real-time video, motion detection) are paused, but the hub function remains active.
• 2-Way audio: Enables two-way audio communication between the app and the device.
• Local recording: Records the current video screen to the phone's local album for at least 5 seconds.
• Screen shot: Captures a screenshot of the current screen, saved to the phone's local album.

[Visual Description: An app screen displaying a live camera feed with controls and information like 'Name', 'Bit rate', 'Definition', 'Sound', 'Full screen', 'Date and time', and a 'Recording bar' with time markers and status indicators.]

More Settings

Click the "..." icon in the upper right corner of the device homepage to access the settings page.

Settings Options:

• Accessory Name: Edit the device name.
• Location: Edit the room name where the device is located.
• Bridged Accessories: View connected sub-devices.
• Homepage Card: Edit the device name as displayed on the homepage.
• Album Management: View and edit saved pictures and videos.
• More Settings: Refer to the third chapter for details.
• Automation: Configure automation trigger conditions and execution actions (IF...THEN...). Add sub-devices to set up this function, dependent on the camera's hub capabilities.
• Scene: Set up scene configurations by combining automation actions or sub-device functions for specific scenarios (e.g., turning off lights and air conditioner when leaving home).
• Manufacturer: Displays the manufacturer's name.
• Accessory ID: Displays the device ID.
• Firmware Version: Shows the current firmware version.
• Remove Accessory: Removes the device from the app and list. Associated automations and scenes will be terminated, and the device will revert to its network connection status.

[Visual Description: An app screen titled 'Camera Hub G2H' listing various settings like 'Accessory Name', 'Location', 'Album Management', 'Automation', 'Scene', 'Firmware Version', 'Remove Accessory'.]

More Settings - Camera Settings

Access "Camera Settings" from the "More" menu.

• Status Light: Turn the camera indicator light on or off (e.g., to hide the camera position at night).
• Mobile Data Protection: When enabled, allows video viewing via mobile data without Wi-Fi. A confirmation prompt will appear before using mobile data.
• Video Settings: For more details, refer to the fourth chapter.
• Language: Switch the device's voice prompts to supported languages including English, French, German, Spanish, Italian, Russian, and others.
• Volume: Adjust the device speaker volume using a slider. This also adjusts the volume for voice intercom and alarm sounds.
• SD Card Storage: Manage storage settings.

[Visual Description: An app screen titled 'Camera Settings' with toggles for 'Status Light', 'Mobile Data Protection', and options for 'Video Settings', 'Language', 'Volume', 'SD Card Storage'.]

Video Settings

• Timing Watermark: Enable or disable the display of date and time in the upper left corner of the real-time screen (off by default).
• Lens Correction: Correct image distortion caused by the lens.
• Image Rotation: Adjust screen flip for normal display when the camera is installed upside down.
• Infrared Night Vision: Supports three modes: "Auto Switch" (automatically controls IR light based on ambient light), "Always ON", and "Always OFF". In "Auto Switch" mode, the image changes from color to black and white when IR night vision is enabled.

[Visual Description: An app screen titled 'Video Settings' with options for 'Timing Watermark', 'Lens Correction', 'Image Rotation', 'Infrared Night Vision'.]

SD Card Storage

Details regarding SD card usage:

• SD Card Status: Displays the current working status of the SD card.
• Storage Space: Shows total capacity, used space, and available space.
• Recording Mode: Offers two modes: "Full-time recording" (records 24 hours a day, with 1-minute segments) and "Event recording" (records generated events like motion or sound detection for 30 seconds each). Recording can also be turned off.
• Loop Record: Automatically overwrites the earliest video to record new footage in a continuous loop when storage is full.

[Visual Description: An app screen showing 'SD Card Storage' details including 'SD Card Status', 'Storage Space', 'Recording Mode', and 'Loop Record'.]

Alert Settings

Configure alerts for detected events:

• Motion Detection: When enabled, the device triggers an alarm and pushes a short video upon detecting movement. Videos are saved in the cloud.
• Detection Region: The screen is divided into 24 squares, allowing users to define specific motion detection areas. Events outside these areas will not trigger alarms.
• Sensitivity Detection: Offers three levels: high, middle, and low.
• Motion Detection Notification: Enables push notifications to the phone when motion is detected.
• Abnormal sound detection: Triggers an alarm and pushes a short video when a sound exceeding a set decibel value is detected. Videos are saved in the cloud.
• Sensitivity Detection (Sound): Three levels of decibel sensitivity: high, middle, and low.
• Detection period: Set the daily detection time frame and the number of detection days per week.
• Alert Frequency: Select an interval (3, 5, or 10 minutes) to prevent excessive push notifications during continuous alarms.

[Visual Description: An app screen titled 'Alert Settings' with options for 'Motion Detection', 'Detection Region', 'Sensitivity Detection', 'Motion Detection Notification', 'Abnormal sound detection', 'Detection period', and 'Alert Frequency'.]

Album Management

Manage recorded content:

• Screenshot/Recording: Saves screenshots and screen recordings locally on the phone.
• Push Video Notifications: Stores short push videos generated by motion detection, sound detection, and automation interactions in the cloud. Each video is 12 seconds long and can be saved for up to 7 days.
• Video message: Saved in the cloud by long-pressing the function button on the device for 3 seconds. Each video is 15 seconds and can be saved for up to 7 days.

[Visual Description: An app screen titled 'Album Management' showing categories like 'Screenshot / Recording', 'Push Video Notifications', and 'Video message'.]

Network Information

View network connection details:

• Wi-Fi Name: The SSID of the currently connected Wi-Fi network.
• Wi-Fi Strength: The percentage strength of the Wi-Fi signal received by the device.
• RSSI: The Wi-Fi signal strength in decibels (dB) received by the device.
• Current Mode: Displays the current video connection mode, either "P2P" or "relay".
• IP Address: The local network address assigned to the device by the wireless router.
• MAC Address: The device's Ethernet physical address.

[Visual Description: An app screen titled 'Network Information' displaying 'Wi-Fi Name', 'Wi-Fi Strength', 'RSSI', 'Current Mode', 'IP Address', 'MAC Address'.]

Password Settings

• Turn on password: Enter a password before opening video playback in the app.
• Change password: Modify the existing video opening password.