PetSafe Unbound Customizable GPS Fence

What you have:

The PetSafe Unbound Customizable GPS Fence system includes the following components:

• Antenna: For communication and GPS signal reception.
• Base unit: The central hub of the system.
• Base unit power adaptor: To power the base unit.
• Collar with short contact points: Worn by the dog, delivers correction.
• Collar battery: Powers the collar.
• Battery charger: For charging the collar battery.
• Long contact points: An alternative to short contact points for dogs with thicker fur.
• Test light tool: Used to test the collar's correction level.
• Mounting hardware: Screws and anchors for wall-mounting the base unit.

Note: The wall adaptor may look similar to the one for the 400-2498 Stay & Play Compact, but the cord may have a different end.

What you need:

• Wireless router (2.4 GHz)
• High-speed internet connection
• Smartphone
• Tape measure
• Phillips screwdriver
• Scissors
• Non-metallic collar and leash (for training)

Important: PetSafe does not recommend this fence system for dogs with a history of aggressive behavior. The collar may be too large for dogs under 8 pounds.

How it works:

The Unbound™ Customizable GPS Fence System uses GPS technology to keep your dog within a boundary you design. The system consists of three main parts: the My PetSafe® app, the base unit (with antenna), and the collar.

To set up the system, download the My PetSafe® app on your phone, connect the base unit to your home's Wi-Fi network, and create a custom boundary by placing digital fence posts on a map of your property. You can place up to 32 digital fence posts to create the boundary, which will be saved to the collar.

Your dog will wear the collar and, once trained, will be allowed to roam freely inside the boundary or pet area. If your dog tries to leave the pet area, the collar will sound a warning tone and then deliver a safe static correction through contact points touching your dog's neck. The static correction is designed to get your dog's attention and prompt him to return to the pet area.

The base unit is the hub for communication with your dog's collar. The base unit and collar communicate with one another through a two-way radio frequency (RF) link. While the collar is within range of the base unit (about 300 feet), you can use the My PetSafe® app to:

• Monitor the collar's battery life
• Change the collar correction settings

If there is a power outage or your home Wi-Fi network goes out, the collar will continue to function normally and will correct your dog if he approaches the boundary.

Diagram Description: A diagram illustrating the PetSafe Unbound GPS Fence system in action. It depicts a property with a designated 'pet area' enclosed by a boundary line formed by digital fence posts. A dog wearing the collar is shown within the pet area. The base unit is placed centrally. Distances of '25 feet' are indicated from the boundary to potential structures or roads. The app symbol for the base unit is also shown.

Download the app and set up your fence

Mount the base unit

Fit the collar

Step 5: Fit the collar on your dog

With your dog standing comfortably, place the collar high on his neck, just behind his ears. The PetSafe® logo should be right side up, and the collar's antenna should be centered at the back of your pet's neck.

The contact points should be touching your dog's skin. If your dog has long or thick hair, it may be necessary to switch to the long contact points provided or trim (not shave) the hair around the contact points.

Check the tightness of the collar by inserting one finger between the end of a contact point and your dog's skin. The fit should be snug but not constricting.

Once you are satisfied with the fit of the collar, remove it from your dog and trim the excess strap, making sure to allow room for growth or a thicker winter coat.

Illustration Description: Illustration of a dog wearing the pink PetSafe collar. The collar is shown fitted high on the dog's neck, just behind the ears, with the antenna positioned at the back. The contact points are visible on the underside of the collar.

Important Safety Note: Always remove the collar from your dog when the system is not in use. Avoid leaving the collar on your dog for more than 12 hours a day, and never attach a leash or ID tag to it—use a separate collar for that. Please read the customer care guide for more important safety information about how to fit and use the collar.

Train your pet

Step 6: Train your dog

With the collar powered on and close to the base unit, open your dog's pet profile in the app and choose the desired correction level: tone only or static correction levels 1 through 10. Take care to choose the best correction level for your dog's temperament.

Follow the steps in the provided training guide to train your dog to understand and respect the boundary. Your dog should be old enough to recognize basic obedience commands such as “sit” and “stay” (approximately 6 months or older).

Whether your pet loves rolling on his back in the grass or playing a game of fetch, the PetSafe® Basic GPS Fence System will help keep him safe while he enjoys the great outdoors.

Illustration Description: Illustration of a person walking a dog on a leash. The dog is wearing the PetSafe collar. Several small flags are placed in the ground, representing boundary markers for training purposes. The dog appears to be responding to commands.

The PetSafe Unbound GPS Fence system will help keep your dog safe in your wide-open space.

About the base unit:

Diagram Description: Diagram of the PetSafe base unit, labeling key components: Multi-purpose button, PetSafe logo/power indicator, Wi-Fi/Bluetooth status indicator, Power jack, and the Power adaptor.

Base Unit Indicator Lights and Functions

About the collar:

Diagram Description: Diagram of the PetSafe collar, labeling the Antenna, Contact points, Status light, and Battery.

Charging the collar battery

To charge the collar battery:

1. Place the battery in one of the slots in the battery charger. Turn the battery so the arrow on the top of the battery points to the unlock icon.
2. Press the battery down and turn it clockwise to the locked position.
3. Plug the battery charger into a standard electrical outlet.
4. After charging, release the battery from the charger by pressing it down and turning it clockwise to the unlocked position.

The slot's LED will glow red when the battery is charging and green when charging is complete (within 4 hours). Each charge can last 48 to 72 hours, depending on frequency of use.

If desired, you can purchase an additional battery on petsafe.com so you can have one battery charging while the other is in use.

Illustration Description: A separate illustration shows the battery charger with slots for batteries and an electrical plug.

Using the battery in the collar

To use the battery in the collar:

1. Place the battery in the slot on the side of the collar. Turn the battery so the arrow on the top of the battery points to the unlock icon.
2. Press on the battery and turn it clockwise to the locked position. The collar will power on automatically.
3. When it's time to recharge the battery, release it from the collar by pressing on it and turning it clockwise to the unlocked position.

Understanding the collar's status light

During normal operation, the collar's status light will flash twice at regular intervals to indicate battery status and GPS signal quality:

We're here to help!

Illustration Description: A headset icon representing customer support.

For questions or additional tips, visit: support.petsafe.com

1-Year Warranty | ©2023 Radio Systems Corporation | Model: PIF00-17777 | 400-2590

For important safety instructions, please see the customer care guide.