Brother Reference Guide

User's Guides and Where to Find Them

¹ Visit support.brother.com/manuals.

The Online User's Guide Helps You Get the Most Out of Your Machine

We hope that you find this guide helpful. To learn more about your machine's features, please take a look at our Online User's Guide. It offers:

Quicker Navigation!

• Search box
• Navigation index in a separate panel

Comprehensive Format!

• Every topic in one guide

Simplified Layout!

• Step-by-step instructions
• Feature summary at the top of the page

The Online User's Guide interface includes:

• 1. Search Box
• 2. Navigation
• 3. Summary
• 4. Step-by-Step Instructions

To view the Online User's Guide and other available guides, visit support.brother.com/manuals.

You can also access your machine's guides using Brother Utilities. The Brother Utilities tool is included in the standard installation and, when installed, you can find it either as a shortcut on your desktop, or from the Windows® Start menu.

Questions or Problems? Take a Look at our FAQs, Solutions, and Videos Online.

Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com.

• Provides several ways to search
• Displays related questions for more information
• Receives regular updates based on customer feedback

©2017 Brother Industries, Ltd. All rights reserved.

1 General Information

Control Panel Overview

HL-L2310D

The control panel for the HL-L2310D includes:

• 1. Power On/Off Button: Press to turn on the machine. Press and hold to turn off.
• 2. Toner LED: Indicates that the Toner is low.
• 3. Drum LED: Indicates that the Drum Unit must be replaced soon.
• 4. Paper LED: Indicates an error relating to paper feeding.
• 5. Ready LED: Blinks to indicate the machine's status.
• 6. Go Button: Press to clear certain errors. Press to print remaining data. Press and hold to cancel a print job.

HL-L2350DW/HL-L2357DW/HL-L2370DN/HL-L2375DW

The control panel varies depending on your model. It typically includes:

• 1. LCD (Liquid Crystal Display): Displays messages to help you set up and use your machine. For Wireless Models, a four-level indicator shows the wireless signal strength (0 to Max).
• 2. Power On/Off Button: Turn on the machine by pressing. Turn off by pressing and holding; the LCD displays [Shutting Down].
• 3. Network Buttons: For Wired Models, press Network to set up wired network settings. For Wireless Models, press the WiFi button and launch the wireless installer to set up a wireless connection.

4. Menu Buttons:

• OK: Press to store machine settings. Returns to the previous menu level after changing a setting.
• Back: Press to go back one level in the menu or select the previous digit when setting numbers.
• ▲ or ▼ ( + or -): Press to scroll through menus and options. Press to enter a number or increase/decrease a number. Press and hold to scroll faster. Press OK when the desired number is shown.

5. Go Button: Press to clear certain error messages (follow control panel instructions for others). Press to print any data remaining in the machine's memory. Press to select the displayed option. After changing a setting, returns to Ready Mode. Press and hold for about two seconds to cancel a print job.

When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down or in the process of connecting.

2 Load Paper

Load Paper in the Paper Tray

Use the paper tray when printing on the following media:

• Plain paper
• Thin paper
• Recycled paper
• Thick paper

Instructions: Adjust the guides, fan the paper, and do not exceed the marked limit.

For more information, see the Online User's Guide: Load Paper in the Paper Tray.

Load Paper in the Manual Feed Slot

Use the Manual Feed Slot when printing on the following media:

• Plain paper
• Thin paper
• Recycled paper
• Bond paper
• Thick paper
• Labels ¹
• Envelopes ¹

Instructions: Adjust the guides. Use both hands to insert one sheet of paper at a time. Continue pressing the paper against the rollers for about two seconds, or until the machine grabs the paper and pulls it in further.

¹ Open the back cover (face up output tray) before printing to let the printed paper exit onto the face up output tray.

For more information, see the Online User's Guide: Load and Print Paper in the Manual Feed Slot.

A Troubleshooting

Use this section to resolve problems you may encounter when using your Brother machine.

Identify the Problem

Even if there seems to be a problem, most issues can be corrected yourself. First, check the following:

• The machine's power cord is connected correctly and the machine's power is on.
• All of the machine's orange protective parts have been removed.
• (For network models) The access point, router, or hub is turned on and its link indicator is blinking.
• Paper is inserted correctly in the paper tray.
• The interface cables are securely connected to the machine and the computer.
• Check the machine's status on your machine or in Brother Status Monitor on your computer.

Find the Error

Using the Status Monitor

Double-click the status monitor icon in the task tray.

Find the Solution

Status Monitor icons indicate:

• A green icon ? indicates the normal stand-by condition.
• A yellow icon ? indicates a warning.
• A red icon ? indicates an error has occurred.
• A grey icon ? indicates the machine is offline.

Click the Troubleshooting button to access Brother's troubleshooting website.

(Windows®) If you select the Load Status Monitor on Startup check box, the Status Monitor will launch automatically each time you start your computer.

Using the LED

Find the Error: Check the indications on the LEDs (Toner, Drum, Paper, Ready).

Find the Solution: If you cannot resolve the error, refer to the Online User's Guide: Error and Maintenance Messages or the FAQs & Troubleshooting page at support.brother.com.

Using the LCD

Find the Error: Follow the messages on the LCD (e.g., "Cover is Open").

Find the Solution: If you cannot resolve the error, refer to the Online User's Guide: Error and Maintenance Messages or the FAQs & Troubleshooting page at support.brother.com.

See the printed Quick Setup Guide for common Printer LED Indications. For common error and maintenance messages, see the Online User's Guide. To view guides, visit support.brother.com/manuals.

Paper Jams

An error message indicates where the paper is stuck in your machine. Common error messages include:

• 1. Jam Rear
• 2. Jam 2-sided
• 3. Jam Tray
• 4. Jam Inside

See the messages in Brother Status Monitor on your computer.

Solutions for Wireless Connection

If you cannot connect your Brother machine to the wireless network, see the following:

• Online User's Guide: Print the WLAN Report
• Quick Setup Guide: Alternative wireless setup

To view the Online User's Guide and other available guides, visit support.brother.com/manuals.

B Appendix

Supplies

When it's time to replace supplies (toner or drum), an error message will appear on the control panel or Status Monitor. For more information, visit www.brother.com/original/index.html or contact your local Brother dealer.

The supply model name may vary by country and region.

Toner Cartridge

¹ Approximate cartridge yield is declared in accordance with ISO/IEC 19752.

² A4/Letter simplex pages.

Drum Unit

¹ Approximately 12,000 pages based on 1 page per job [A4/Letter simplex pages]. The number of pages may be affected due to a variety of factors including but not limited to media type and media size.

If you are using Windows®, double-click the Brother Creative Center icon on your desktop to access our FREE website designed as a resource to help you easily create and print customised materials for business and home use with photos, text and creativity.

Mac users can access Brother CreativeCenter at this web address: www.brother.com/creativecenter.

Print Using Your Mobile Device

Brother iPrint&Scan for Mobile allows you to use features of your Brother machine directly from your mobile device, without using a computer. The Mobile Print/Scan Guide for Brother iPrint&Scan contains information on printing from your mobile device. Go to your model's Manuals page on the Brother Solutions Center at support.brother.com to see the guide.