Hoover Power Scrub XL Carpet Cleaner

Important Safety Instructions

SAVE THESE INSTRUCTIONS

READ ALL WARNINGS AND GUIDELINES BEFORE USING THIS PRODUCT.

WARNING:

When using an electrical product, always follow basic safety precautions to avoid electric shock, fire, and/or serious injury, including the following:

• Assemble or install the product completely before use.
• Use the appliance only at the voltage specified on the rating plate located on its lower rear part.
• Do not leave the appliance unattended when plugged in. Unplug it when not in use and before cleaning or servicing it.
• Use the appliance indoors only.
• Do not immerse the appliance. Use only on surfaces moistened by the cleaning process.
• To reduce the risk of fire and electric shock caused by damaged internal components, use only HOOVER® cleaning products designed for this appliance.
• Do not allow children to play with the appliance. This appliance should not be used by children under 12 years old. Exercise close supervision when the appliance is used by or near children. Keep the appliance out of reach of children and do not allow them to insert fingers or other objects into any opening to avoid injury or breakage.
• Use the appliance only for the purposes described in this user guide. Use only accessories recommended by HOOVER®.
• Do not use the product if the power cord or plug is damaged. If the product is not working as it should, has been dropped, damaged, left outdoors, or has been exposed to water, contact customer service at 1-800-944-9200 before continuing to use it.
• Do not pull the appliance by the cord, do not use the cord as a handle, do not close doors on the cord, and do not route the cord around sharp corners or edges. Do not place the appliance on the cord. Avoid rolling the appliance over the cord. Keep the cord away from heated surfaces.
• Do not pull on the cord to unplug the appliance. To unplug, pull the plug, not the cord.
• Do not handle the plug or appliance with wet hands.
• Do not insert objects into openings. Do not use the appliance if openings are blocked: remove dust, lint, hair, and anything that may reduce airflow.
• Keep hair, loose clothing, fingers, or any other body part away from openings and moving parts.
• Turn all controls to the OFF position before unplugging the appliance.
• Exercise great caution when cleaning stairs. To avoid injury and damage and to prevent the appliance from falling, always place it at the bottom of the stairs or on the floor. Do not place the appliance on stair steps or furniture: this could cause injury or damage.
• Do not vacuum flammable or combustible liquids such as gasoline or wood shavings, or use the appliance near such materials.
• Only connect to a properly grounded electrical outlet. Refer to the "Grounding Instructions" section.
• Do not use the appliance to pick up smoking or burning materials, such as cigarettes, matches, or hot ashes.
• Do not use the appliance if filters and tanks are not in place.
• Do not run the appliance over electrical outlets on the floor.

CAUTION: To reduce the risk of damage:

• Avoid picking up hard or sharp objects with the appliance, as they may damage it.
• Store the appliance properly indoors, in a dry place. Do not expose it to freezing temperatures.
• Do not use sharp objects to clean the hose, as this could damage it.
• To reduce drying time, ensure the cleaned area is well ventilated when this appliance is used with detergents or other cleaning products.
• To avoid flattening or re-soiling carpet fibers, avoid contact with them until dry. Keep children and pets away from the carpet until it is completely dry.
• Do not store the appliance with cleaning product still in the tank.
• When brushes are in use, do not leave the appliance in one place for too long, as you risk damaging the floor.
• Do not use this appliance on hard surface floors. Using this appliance on this type of surface may scratch or damage the floors.
• After use, water will drain from the brushes and the bottom of the appliance and may accumulate. To avoid damaging wood and laminate floors and to prevent them from becoming slippery, after use, (a) do not leave the appliance on wood or laminate surfaces, but move it to a hard surface and (b) place it on an absorbent material (a towel, for example) to soak up spills.

Grounding Instructions:

This appliance must be grounded. If it malfunctions or breaks down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with an electrical cord having an equipment-grounding conductor (C) and a grounding plug (A). The plug must be inserted into an appropriate outlet (B) that is properly installed and grounded in accordance with all local codes and ordinances.

Diagram 1: Illustration of a 3-prong grounded plug (A) and a properly grounded outlet (B).

Diagram 2: Illustration of a temporary adapter (D) for a 2-prong outlet (E), with a rigid grounding lug (F) connected to a permanent ground (G) such as a properly grounded outlet box cover.

WARNING:

Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Consult a qualified electrician or technician if you are unsure whether the outlet is properly grounded. Do not modify the plug provided with the appliance. If it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is designed for use on a nominal 120 V circuit. It is equipped with a grounding plug similar to the plug (A) illustrated in Figure 1.

A temporary adapter (D) may be used to connect this plug to a 2-prong outlet (E), if a properly grounded outlet is not available (Figure 2). The temporary adapter should only be used until a properly grounded outlet (B) can be installed by a qualified electrician (Figure 1). The rigid lug (F) or any other rigid projection of the adapter must be properly connected to a permanent ground (G) such as a properly grounded outlet box cover (Figure 2). When the adapter is used, it must be held in place by a metal screw. NOTE: In Canada, the use of a temporary adapter is not permitted by the Canadian Electrical Code.

Have a Question? Hoover Has the Answer!

Start with support at Hoover.com/help

Do not return the product to the store.

Consult readily available resources at any time, including:

• FAQs
• Presentation Videos
• Troubleshooting Videos

Or contact us and we will help you.

Customer Service: 1-800-944-9200
Monday to Friday, 9 AM to 6 PM (EST)

Getting Started

Assembly

Assemble the product completely before use.

1. Step 1: Insert the handle into the base. (Illustration: A person inserting the handle into the main body of the cleaner.)
2. Step 2: Align the groove at the back of the clean water tank with the handle and slide it down. (Illustration: A person aligning the tank with the handle and pushing it down.)

CAUTION:

DO NOT USE THIS APPLIANCE ON HARD SURFACE FLOORS. USING THIS APPLIANCE ON THIS TYPE OF SURFACE MAY SCRATCH OR DAMAGE THE FLOORS.

WARNING:

Exercise extreme caution when using the appliance on stairs. To avoid damage or injury and to prevent the appliance from falling, always place it at the bottom of the stairs, on the floor. Do not place the appliance on stair steps or furniture, as this may cause damage or injury.

CAUTION:

To reduce the risk of injury from moving parts - unplug the appliance before servicing it.

Operation

Fill the Clean Water Tank

1. Step 1: Pull up to remove the clean water tank. (Illustration: A hand pulling the clean water tank upwards from the cleaner.)
2. Step 2: Remove the cap from the clean water tank. Add warm water to the fill line and replace the cap. (Illustration: A hand removing the cap and pouring water into the tank.)
3. Step 3: Slide and push the solution tank to put it back in place. (Illustration: A hand pushing the solution tank into its slot on the cleaner.)

NOTE: First test for colorfastness in a small, hidden area. Gently rub the surface with a damp white cloth. Wait ten minutes and check if the color has faded or bled onto a white paper towel.

NOTE: For best results, carefully vacuum carpets and upholstery with a HOOVER® vacuum cleaner before use.

Fill the Solution Tank

Cleaning Products: Refer to the HOOVER SOLUTION GUIDE insert or visit Hoover.com/cleaning-solutions.

1. Step 1: Pull up and out to remove the solution tank. (Illustration: A hand pulling the solution tank upwards and outwards from the cleaner.)
2. Step 2: Fill the solution tank and replace the cap. (Illustration: A hand filling the solution tank and replacing the cap.)
3. Step 3: Slide and push the solution tank to put it back in place. (Illustration: A hand pushing the solution tank into its slot on the cleaner.)

Quick Clean Mode

NOTE: Feature available with certain models only.

1. Step 1: To activate quick clean mode, turn the knob counter-clockwise until it clicks. (Illustration: A hand turning a dial on the cleaner.)
2. Step 2: Return to Deep Clean mode by turning the knob clockwise. (Illustration: A hand turning a dial on the cleaner.)

How to Use

1. Step 1: Plug the cord into an electrical outlet. (Illustration: A hand plugging the power cord into an outlet.)
2. Step 2: Turn the appliance ON and OFF using the side pedal. (Illustration: A foot pressing the power pedal.)
3. Step 3: Recline unit with the middle pedal. (Illustration: A foot pressing the recline pedal.)
4. Step 4: Press the trigger to apply water and cleaning solution. (Illustration: A hand pressing the trigger on the handle.)
5. Step 5: Push slowly forward with the trigger pressed to wash, then pull slowly backward with the trigger released to dry. (Illustration: Arrows indicating forward motion with trigger pressed and backward motion with trigger released.)

NOTE: For best results, rinse the carpet after deep cleaning with clear water only. This will remove any cleaning solution residue from your carpets. To rinse with clean water only, remove the solution tank from the unit, then repeat steps 4 and 5.

Empty the Recovery Tank

NOTE: To maintain proper suction, empty the tank when the Red Bobber is visible.

1. Step 1: Turn off the cleaner and unplug it from the electrical outlet. (Illustration: A hand unplugging the cleaner.)
2. Step 2: Grasp the handle of the water recovery tank and pull it up and out to remove it. A second handle is provided at the back of the water recovery tank for transporting the tank. (Illustration: A hand removing the recovery tank.)
3. Step 3: Unlock the tank lid and empty it. Rinse and air dry. (Illustration: A hand opening the recovery tank lid and emptying it.)

Maintenance

WARNING:

To reduce the risk of injury, unplug the vacuum cleaner before cleaning or servicing it.

IMPORTANT:

To avoid potential leaks, remove the clean water tank and the dirty water tank.

This product contains no serviceable parts. If the appliance is not working as it should, has been dropped, damaged, left outdoors, or has been exposed to water, take it to a repair center or contact customer service at 1.800.944.9200 before continuing to use it.

Lubrication: The motor and brush roll are equipped with bearings containing sufficient lubricant for their lifetime. Adding lubricant could cause damage. Therefore, you should not add lubricant to the motor bearings.

Cord Storage: Wrap the cord around the hooks provided for this purpose before storing the appliance. Secure the plug to the cord.

Nozzle Maintenance

1. Step 1: Start by turning off and unplugging the carpet cleaner. Remove the recovery tank. (Illustration: A hand removing the recovery tank.)
2. Step 2: Gently pull the nozzle to detach it, then pull the nozzle forward to remove it from the carpet cleaner. Rinse with water and air dry. (Illustration: A hand pulling the nozzle off the cleaner.)
3. Step 3: To replace, position the nozzle on the front end, ensuring the tabs at the bottom of the nozzle align with the notches on the foot. (Illustration: A hand aligning the nozzle with the foot.)
4. Step 4: Click the nozzle into place on the foot and pivot the latch to the locked position. (Illustration: A hand pushing the nozzle into place and locking it.)

IMPORTANT: The nozzle must be in the correct position for the dirty water tank to function correctly and for the unit to have proper suction.

Brush Maintenance

1. Step 1: Remove the tanks and place the handle in the vertical position, then tilt the cleaner backward until the handle rests on the floor. (Illustration: A person tilting the cleaner back.)
2. Step 2: Push the latches outwards, on the side of the base, until they lock in the open position. (Illustration: A hand pushing latches on the base.)
3. Step 3: The brush assembly should remove freely. (Illustration: A hand removing the brush roll assembly.)
4. Step 4: Rinse the brushes under running water. (Illustration: A hand rinsing the brushes under a faucet.)
5. Step 5: Replace the assembly by aligning the central drive shaft and noting the arrows indicating the front of the machine. Push firmly until the latches click into place. (Illustration: A hand replacing the brush roll assembly.)

Using the Hose

CAUTION:

Always turn off the appliance before installing or removing the hose.

CAUTION:

Do not use the vacuum cleaner to groom an animal.

1. Step 1: Attach the hose by opening the hose connection port on the nozzle. (Illustration: A hand opening the hose port.)
2. Step 2: Keep the solution hose port door open. Firmly connect the solution tube connector into the solution port. (Illustration: A hand connecting the solution tube.)
3. Step 3: To empty the hose, operate the unit and do not press the spray button at the end of the hose/accessory. (Illustration: A hand holding the hose.)

Removing the Hose

1. Step 1: Press the button and pull firmly upwards to remove the solution tube from the hose solution port. (Illustration: A hand pressing a button and pulling the hose.)
2. Step 2: The solution port flap has a spring so it closes automatically. Ensure the hose port flap is completely closed for best performance. (Illustration: The hose port.)

NOTE: To ensure maximum performance and protect your carpet, make sure to place the handle in the vertical position when using the hose.

How to Use Tools

WARNING:

To reduce the risk of injury from moving parts - unplug before attaching the SpinScrub® hand tool. Do not use the vacuum cleaner to groom an animal.

1. Step 1: Place the handle in the vertical position. This will stop the SpinScrub® brushes. (Illustration: A hand placing the handle upright.)
2. Step 2: Connect the tool to the hose by sliding it onto the connector until it locks in place. (Illustration: A hand connecting the tool to the hose.)
3. Step 3: With your thumb, push forward and up on the latch to release the tool. (Illustration: A hand pressing the latch to release the tool.)

NOTE: The antimicrobial pet tool included with certain models does not have a button to release the tool from the hose.

4. Step 4: Turn on the cleaner. (Illustration: A hand turning on the cleaner.)
5. Step 5: Pre-spray the carpeted stair by holding the tool about an inch above the carpet and pushing it forward while pressing the trigger. (Illustration: A hand pre-spraying a stair.)
6. Step 6: Place the tool against the riser and gently press on the carpet pile. Press the trigger and slowly pull the tool over the carpet. Release the trigger at the end of the stroke. (Illustration: A hand cleaning a stair.)
7. Step 7: Lift the tool and position it against the riser. Slowly pull the tool over the carpet without pressing the trigger. (Illustration: A hand drying a stair.)

NOTE: Overlap strokes by 1/2 inch to avoid streaks.

Troubleshooting

WARNING:

To reduce the risk of injury, unplug the vacuum cleaner before cleaning or servicing it.

CAUTION:

Unplug the appliance before servicing it to reduce the risk of injury from moving parts. Do not use brush-less cleaner in place.

THIS PRODUCT CONTAINS NO SERVICEABLE PARTS.

IF THE APPLIANCE IS NOT WORKING AS IT SHOULD, HAS BEEN DROPPED, DAMAGED, LEFT OUTDOORS, OR HAS BEEN EXPOSED TO WATER, TAKE IT TO A REPAIR CENTER OR CONTACT CUSTOMER SERVICE AT 1-800-944-9200 BEFORE CONTINUING TO USE IT.

Warranty

Limited Warranty for Hoover® Products

Two-Year Limited Warranty (Domestic Use)

If this product does not function as advertised, contact TTI Floor Care North America customer service at 1 800 944.9200. Be sure to have proof of purchase and the model number of the product covered by the warranty. Failure to register the product does not diminish the product's warranty rights.

Elements Covered by This Warranty:

This limited warranty provided by Royal Appliance Mfg. Co., doing business as TTI Floor Care North America (hereinafter “warrantor”) applies only to products purchased in the United States (including its territories and possessions), Canada, and through the American military exchange program. This product is warranted for normal domestic use and maintenance conditions, as stipulated in the User Guide, against defects in materials and workmanship for a full TWO years from the date of original purchase (hereinafter the “warranty period”). If the warrantor determines that the problem you are experiencing is covered under the terms of this warranty (a “covered claim”), we will take one of the following measures at our sole discretion and at no cost (subject to shipping costs): i) repair your product, ii) ship you a replacement product, subject to product availability, or iii) send you a similar product of equal or greater value if applicable parts or replacement product are not reasonably available. In the unlikely event that we are unable to repair your product or ship a replacement or similar product, we reserve the right, at our sole discretion, to offer you a refund or store credit (if applicable) equivalent to the actual purchase price at the time of original purchase, as indicated on the original sales receipt. Replacement parts may be new, refurbished, lightly used, or reconditioned, at the sole discretion of the warrantor.

Persons Covered by This Warranty:

This limited warranty applies only to the original purchaser, with proof of purchase from the warrantor or an authorized retailer of the warrantor's products in the United States, Canada, and through the American military exchange program.

Elements Not Covered by This Warranty:

This warranty does not cover any commercial use of the product (e.g., use in household services, janitorial services, equipment rental, or any other revenue-generating activity), improper maintenance of the product, improper use of the product, negligence, acts of vandalism, or use of an electrical voltage other than that indicated on the product's rating plate. This warranty does not cover damages resulting from an act of God, an accident, acts or omissions by the owner, maintenance of this product by anyone other than the warrantor or a service provider authorized by the warrantor (if applicable), or due to other acts beyond the warrantor's control. This warranty also does not cover use outside the country of original purchase or resale by the original owner. This warranty does not cover pickup, delivery, transportation, and in-home repair. Furthermore, it does not cover products that have been modified or repairs necessary due to normal wear and tear or the use of other products, parts, or accessories that are incompatible with this product or that impair its function, performance, or durability. Items with normal wear and tear are not covered by this warranty. Depending on the product, items with normal wear and tear may include, but are not limited to, belts, filters, brush rolls, blower fans, blower and vacuum hoses, vacuum bags, and attachments.

Other Important Conditions:

This warranty is not transferable and cannot be assigned; any assignment made in violation of this prohibition is void. This warranty will be governed and interpreted under the laws of the State of North Carolina. The warranty period cannot be extended by any repair or replacement of batteries, parts, or products performed under this warranty.

THIS LIMITED WARRANTY IS THE SOLE WARRANTY AND REMEDY AND ANY EXPRESS OR IMPLIED WARRANTIES OTHER THAN THE LIMITED WARRANTY SET FORTH ABOVE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. THE WARRANTOR SHALL IN NO EVENT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER SUFFERED BY THE PRODUCT OWNER OR BY ANY PARTY CLAIMING THROUGH THE OWNER, WHETHER ARISING FROM CONTRACTUAL LIABILITY, NEGLIGENCE, TORT LIABILITY, STRICT PRODUCT LIABILITY, OR FROM ANY CAUSE WHATSOEVER, EVEN IF THIS WARRANTY FAILS OF ITS ESSENTIAL PURPOSE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, NO WARRANTY ARISING FROM ANY LEGAL THEORY, IF ANY, SHALL EXCEED THE DURATION OF THE LIMITED WARRANTY HEREIN. The warrantor's liability to you for all costs, whatever they may be, arising from this limited warranty statement is limited to the amount paid for this product at the time of original purchase.

Some states do not allow the exclusion or limitation of incidental or consequential damages, the exclusion of implied warranties, or limitations on the duration of an implied warranty; therefore, the preceding restrictions or exclusions may not apply. This warranty gives you specific rights. You may also have other rights, which vary from province to province.

Original Parts and Accessories:

We recommend using only HOOVER® original solutions (for carpet cleaners), parts, and accessories. Damage caused by the use of other solutions, parts, and accessories than HOOVER® originals is not covered by your warranty and may void it.