AP One AC Mini

Frequently Asked Questions (FAQ)

This document provides answers to common questions regarding the Peplink AP One AC Mini.

Topics covered include:

• Suitability of the AP One AX (Note: PDF mentions AX but product is AC Mini. Assuming this is a typo in original PDF and referring to AC Mini)
• What is included with the AP One AX (AC Mini)
• Using the AP One AC Mini
• Licenses and Accessories
• Support options

(Page references from original document: P. 2, P. 3, P. 5, P. 8, P. 9)

Image Description: A white, compact, rounded wireless access point with the "PEPWAVE" logo.

❓What is the AP One AC Mini?

What is the AP One AC Mini?

The AP One AC Mini is a compact 802.11ac Wave 2 access point featuring multi-user MIMO (MU-MIMO) for Wi-Fi 5. It delivers robust AP performance in a portable, palm-sized design.

How fast is this device?

The device offers data rates of up to 300 Mbps on the 2.4 GHz band and up to 866 Mbps on the 5 GHz band. The complete specifications can be found here.

What is the coverage and the distance range?

In open environments with a clear line of sight, the coverage range is approximately 400ft / 122m.

What certifications does the AP One AC Mini have?

The AP One AC Mini holds certifications including FCC, CE, IC, and RoHS.

Does it come with a power supply?

Yes, it is supplied with a 12V2A power adapter (ACW-601). For simplified installation and reduced cabling, it is recommended to pair the AP One AC Mini with PoE network switches or PoE output routers.

❓Use Cases and Features

What is the best use case for the AP One AC Mini?

The AP One AC Mini is ideal for adding Wi-Fi network capabilities or extending existing wireless coverage. For a customized, cost-effective solution optimized for performance, please contact Peplink.

What if I need two separate Wi-Fi networks, one for employees and one for visitors?

You can establish two distinct Wi-Fi networks using "Layer 2 Isolation" or "Guest Protect" for enhanced privacy and security. "Layer 2 Isolation" prevents communication between Wi-Fi clients on the same VLAN, SSID, or subnet. "Guest Protect" restricts communication between Wi-Fi clients and wired clients within the same VLAN, as well as clients from different VLANs. For detailed setup instructions, refer to this post.

❓What is included with the AP One AC Mini?

What's in the box?

The package contains the AP One AC Mini access point, a 12V2A Power Supply (ACW-601), and one Mounting Bracket.

❓Warranty and Support

Is my product covered under warranty?

All Peplink products come with a standard 1-year warranty. To ensure the warranty period is accurately reflected, it is important to register your device upon purchase.

How do I sales register my device?

Accurate sales registration ensures your warranty status is calculated from the date of sale, not delivery. Follow these steps:

• Visit access.peplink.com.
• Log in to your existing PeplinkID account or create a new one.
• After verification, select Device > Register Device.
• Enter the necessary details and click Save Changes.

Your warranty status will be updated automatically following successful registration.

Can I extend my warranty beyond its coverage period?

Yes, warranties can be extended on a year-to-year basis. The available extension options are detailed below:

Warranty renewals can be purchased through local Peplink Certified Partners or directly from the Peplink eStore at the time of sale or thereafter.

❓Using the AP One AC Mini

What voltage is required?

The AP One AC Mini can be powered using a 12V2A DC Connector or via an 802.3af PoE input.

What is the maximum power consumption?

The maximum power consumption for this device is 12W.

How far can we run the cable for the AP One AC Mini?

The recommended maximum Ethernet cable length for optimal performance and connection stability is 263ft (80M). The ideal transmit length is 328ft (100M), but performance may be affected by cable quality.

How many ways can I mount the AP One AC Mini?

The AP One AC Mini comes with mounting brackets, allowing for easy ceiling or wall mounting.

Can the AP One AC Mini be remotely managed?

Yes, remote management is possible through Peplink's AP Controller or InControl2.

❓Management Platforms

What is the AP Controller?

Peplink's AP Controller is a software-based management tool integrated into Balance and select MAX routers. It operates without requiring an active warranty or subscription. The AP Controller is available in two versions: AP Controller Standard, which supports up to 2 configuration profiles with multiple SSIDs and manages APs on the local physical LAN; and AP Controller Pro, which supports multiple configuration profiles and SSIDs, and allows management of remote APs outside the local physical LAN. The Pro version also offers an optional license upgrade for managing more APs.

What is InControl?

InControl is Peplink's cloud-based endpoint management system, enabling comprehensive management of network ecosystems including Balance & Max routers, SD-Switches, Access Points, and Fusion Hubs. It streamlines configuration, reduces the need for on-site visits, provides network status oversight, and facilitates proactive problem resolution.

❓Advanced Features and Compatibility

Which Peplink/Pepwave devices support Peplink's AP Controller?

Compatibility information can be found in the Balance/MAX Series Comparison Table here. Check the "Features" tab for "Pepwave AP Series Management" (for AP Controller Standard) or "Remote AP & Multiple Config Profiles Management" (for AP Controller Pro).

Can I manage my Pepwave APs with both InControl and the AP Controller at the same time?

No. If the AP Controller feature is enabled on Pepwave AP One and AP Pro devices, they will be automatically managed by the AP Controller. To utilize InControl, the AP Controller feature must be disabled on your Peplink Balance/Pepwave MAX device.

How can I set up a guest Wi-Fi network and apply the Wi-Fi profiles to my Wi-Fi APs?

For a detailed guide on setting up advanced guest Wi-Fi solutions for your business, please click here.

Can I set multiple captive portal profiles with the AP controller?

No. A single Peplink router can create and maintain only one captive portal profile. All AP One devices connected to the same Peplink router with a captive portal enabled will be directed to the same portal page.

Can the AP One AC Mini support Mesh Wi-Fi?

Yes. Mesh Wi-Fi is supported with firmware version 8.1.1 and Peplink routers running Wi-Fi protocol 802.11ac or higher. This functionality, in conjunction with the AP Controller, enables Mesh Wi-Fi network extension.

❓Mesh Wi-Fi and Accessories

What is Mesh Wi-Fi?

Mesh Wi-Fi is the capability for APs to connect wirelessly to another intermediate AP within the same WAN, eliminating the need for an Ethernet connection. This feature can provide redundancy in case of AP failure. With mesh support, you can add wireless mesh APs to your network to enhance coverage in areas where running Ethernet is not feasible, thereby wirelessly expanding your Wi-Fi coverage using other Peplink APs. For a complete setup guide, check this article or watch a video explaining the process here.

Where can I get an InControl license?

The AP One AC Mini includes a one-year subscription and a valid warranty for InControl; no additional purchase is required. Care plans can be obtained from Certified Partners or directly from the Peplink eStore at the time of sale or thereafter.

Why would I need an AP One AC Mini Protect Cover?

The AP One AC Mini Protect Cover (ACW-384) not only improves the aesthetic appearance of your network setup by concealing the Ethernet cable and ports but also provides protection against accidental removal of the device. For visual examples of the cover after installation, refer to this post.

❓Powering and Support

What is a PoE Injector (ACW-107)?

A PoE Injector adds power to an unpowered Ethernet connection, enabling it to deliver 802.11af/802.11at power. Typically, connecting a normal Ethernet cable to a PoE-powered device will not activate it. However, by incorporating a PoE Injector (ACW-107) into the Ethernet connection, PoE delivery becomes possible. Learn more about it here.

What can I do if I need support?

Does Peplink offer support for this product? What if I have difficulties setting it up?

Peplink Partners are readily available to assist product users. For self-service, Peplink offers a very active forum where users, partners, and employees share knowledge and provide quick answers. In cases of suspected hardware or firmware issues, you can submit a support ticket directly to Peplink for attention from their engineering team.

I can't access the Internet via the AP One AC Mini. What can I do?

Visit this link for a basic software walkthrough and troubleshooting guide. If the issue is not resolved, please reach out on the Peplink forum for assistance.