BLUETTI AC500 Portable Power Station User Manual

Thank You

Thank you for choosing BLUETTI. BLUETTI is committed to sustainable futures through green energy storage solutions for indoor and outdoor use, providing an exceptional eco-friendly experience. BLUETTI operates in over 70 countries and is trusted by millions of customers globally, with a presence in regions including Canada, USA, Mexico, UK, Germany, Sweden, Austria, Switzerland, Italy, Spain, China, Japan, Nigeria, Philippines, Singapore, Malaysia, South Africa, Australia, and New Zealand.

Before You Begin

The information in this manual is subject to change without notice. For the latest version, please visit https://www.bluettipower.com/pages/user-guides.

• The user manual contains instructions and notes on the operation and use of this unit.

• BLUETTI recommends using genuine BLUETTI accessories.

• BLUETTI is not responsible for any damage or expense resulting from the use of non-genuine parts.

• For your safety and benefit, please read carefully before using and keep this manual handy for future reference.

Safety Instructions

General Safety

BLUETTI products are designed for safety and reliability. This guide provides important safety information. Failure to follow these guidelines for proper setup, use, and care may result in damage to the unit and injury to yourself or others.

[Save Instructions]

• Always operate or store the unit within the specified temperature range.

• DO NOT expose the unit to fire, liquids, sweat, dirt, or other contaminants, as this may cause fire or electric shock.

• DO NOT place the unit on an unstable or tilted surface.

• Ensure the operating area is well-ventilated and spacious.

• Keep away from children and pets.

• DO NOT ignore warning signs on components or products.

• DO NOT dismantle, cut, crush, puncture, or otherwise damage the unit.

• DO NOT insert foreign objects into the fan, vents, ports, or other openings.

• NEVER use a damaged battery or component. Improper use or misuse of damaged batteries may cause damage to your device or injury due to battery fluid leakage, fire, overheating, or explosion.
• Use approved batteries and accessories ONLY. Improper use or use of unapproved or incompatible batteries or components may result in a risk of fire, explosion, or other hazards, and may invalidate any approval or warranty.

• Turn off the unit IMMEDIATELY in case of malfunction.

• Use a dry powder fire extinguisher in case of fire.

Maintenance

• When not using the unit for extended periods, power it off and disconnect from the outlet.

• Charge the unit to 50-70% State of Charge (SOC) every 6 months for long-term storage.

• Clean the unit gently and carefully with a dry cloth.

Handling and Storage

• Use mechanical assistance as needed (e.g., trolleys, adjustable height workbenches).

• DO NOT stack anything on top of the unit during storage or use.

• Recommended storage temperature: -13°F to 104°F (-25°C to 40°C).

What's In The Box

Standard Packaging

The standard package includes:

• Portable Power Station (AC500)
• 15A AC Charging Cable
• DC Input Cable
• Car Charging Cable
• User Manual
• Warranty Card

The following accessories are not included in the standard package and can be purchased separately at https://www.bluettipower.com/:

• 30A AC Charging Cable
• 50A AC Charging Cable
• Lead-acid Battery Charging Cable
• D300S PV Voltage Step Down Module
• 30A RV Cable
• Cigarette Lighter-F to DC5521 Cable (24V)
• Split-phase AC Charging Cable
• USB-C to USB-C Cable
• Communication Cable
• P150D to P090D Cable
• P030A Fusion Box

Cable specifications (approximate lengths): 15A AC Charging Cable: 63in/160cm. DC Input Cable: 63in/160cm (Aviation-MC4). Car Charging Cable: 25.6in/65cm (Cigarette Lighter Port-MC4). 30A AC Charging Cable: 63in/160cm. 50A AC Charging Cable: 59in/150cm. Lead-acid Battery Charging Cable: 20in/50cm (Clamp-MC4). D300S PV Voltage Step Down Module: 65in/165cm (output cable). 30A RV Cable: Aviation-XT90, 59in/150cm; XT90-SPC45, 20in/50cm. Cigarette Lighter-F to DC5521 Cable(24V): 38in/72cm. Split-phase AC Charging Cable: 59in/150cm. USB-C to USB-C Cable: 79in/200cm. Communication Cable: 59in/150cm. P150D to P090D Cable: 31.5in/80cm. P030A Fusion Box: 122in/310cm; 73in/185cm.

Note: All measurements are for reference only. Package details are subject to change without prior notice.

Product Overview

Diagram

The AC500 unit features the following components:

1. 24V/10A Cigarette Lighter Port
2. 12V/30A RV Port
3. LCD Screen
4. 18W USB-A Port
5. USB-A Port
6. AC Output
7. L14-30R Port
8. TT-30R Port
9. Wireless Charging Pad
10. Power Button [Power Button]
11. USB-C PD3.0 [USB-C PD3.0]
12. Battery Expansion Port [Battery Expansion Port]
13. AC Input [AC Input]
14. DC Input/DC2 Input [DC Input/DC2 Input]
15. Communication Port [Communication Port]
16. NEMA 14-50R Port [NEMA 14-50R Port]

Specifications

Note: If there's only one B300S, the combo has a maximum AC output of 4500W. With the 15A AC charging cable, the combo has a maximum AC input of 1500W (100VAC version) or 1800W (120VAC version). When connecting B300S with the T500 adapter or AC500 to the grid, the B300S can self-heat and be charged even at -4°F/-20°C.

Operation

Powering On/Off

Powering on: Press and hold the power button on the AC500 or B300S for at least 1 second to start the combo.

AC/DC Output: Tap the [AC Power Toggle] or [DC Power Toggle] to enable or disable output.

Note: Turn on the DC power to enable wireless charging. When connected to the grid or PV, the combo turns on automatically.

Powering Off: Press the power button on the AC500 or B300S to shut down the combo.

Note: The combo turns off automatically after 4 hours if:

• a: No input and output
• b: AC and DC output are off

LCD Screen

Homepage

This section displays the charge/discharge status and allows navigation to detailed product information. Key indicators include:

• [PV Input] status
• [Battery Capacity] percentage
• [Date/Time]
• [DC Load] status
• [DC Power Toggle] [DC ON/OFF]
• [AC Power Toggle] [AC ON/OFF]
• [Grid Input] status
• [AC Load] status

Settings

This section provides general setting configurations, including language, AC/DC output and input, ECO Mode, machine type, system date/time, etc.

Language Setting: English, Chinese, etc.

AC Output Voltage: 100V, 120V

AC Output Frequency: 50Hz, 60Hz

DC1 Input Source: PV, Others

DC2 Input Source: PV, Others

Machine Type: Single Phase, Split Phase

Working Mode: Silent Mode, Standard Mode

Max Current Setting: Adjustable current settings.

Note: Check all settings before first use. AC frequency can only be adjusted after AC output is turned off. Voltage and Frequency Reference: US: 120V/60Hz, JP: 100V/50Hz/60Hz, EU: 230V/50Hz, UK: 230V/50Hz, AU: 240V/50Hz.

Data

This section provides all basic information including product, input and output, battery, and alarm history.

• Product Info: Displays product details.
• Input & Output: Shows input and output status.
• Battery Information: Indicates the connection status of battery pack(s).
• Alarm History: Records all generated alarms, which can be manually deleted.

Note: 'Input & Output' indicates the status of the unit; 'Battery Information' indicates battery pack connection status; 'Alarm History' records all alarms.

¹ In ECO mode, AC output automatically turns off after 4 hours of low (30W) or no load to save power.

Charging

AC Charging

(1) Consider the specifications of the public utility, wall outlet, and AC charging cable before setting the Max. Grid Input Current. The Max. Grid Input Current is set at 15A by default and only works when AC500 connects to the grid. Contact BLUETTI Customer Service for the password to change this setting.

Parameter Setting:

Max. Grid Input Current: Options include 10A, 15A, 20A, 30A, 40A, 50A, and User-Defined. Ensure the maximum external switching current conforms to the set value to avoid accidents.

(2) Plug the AC500 into the wall outlet using a 15A/30A/50A AC charging cable or connect it to the grid via a smart home panel.

Connections: Wall Outlet, Main Panel, Smart Home Panel.

Note: If there's only one B300S, the combo has a maximum AC output of 4500W. With the 15A AC charging cable, the combo has a maximum AC input of 1500W (100VAC version) or 1800W (120VAC version).

PV Charging

The AC500 supports dual PV input via the DC input cable. Connect solar panels (in series or parallel) to the AC500 and check the PV connection status on the LCD screen. The DC input ports (DC1/DC2) accept PV+/PV- connections.

Note on Solar Panel Specifications:

• OCV (Open Circuit Voltage): 12-150V
• Vmp (Voltage at Maximum Power): 12-150V
• Power: 1500W Max. per input.

Example: Connecting three BLUETTI PV350 solar panels in series to DC1/DC2. Each PV350 has Voc=46.5V, Vmp=37.5V, Current=9.2A Max. Total: Voc=46.5V * 3 = 139.5V, Vmp=37.5V * 3 = 112.5V, Current=9.2A Max.

Input Settings:

DC Input Voltage: Adjustable.

DC Input Source: PV, Others.

DC Input Power: Adjustable.

Note: If a roof panel's OCV falls between 150-550V, use the D300S module to lower the voltage. Refer to the D300S manual for details.

OCV: Open circuit voltage, the maximum voltage a solar panel can produce with no load. Vmp: Voltage at maximum power, the voltage when the panel operates at peak performance.

Car Charging

Connect the AC500 to the vehicle's cigarette lighter port using the DC input cable and car charging cable. Set the DC input source to 'Others' to enable car charging. The maximum input current is 8.2A.

Lead-acid Battery Charging

Connect the AC500 to the vehicle's cigarette lighter port using the DC input cable and lead-acid battery charging cable. Set the DC input source to 'Others' to enable lead-acid battery charging. Clamp the positive connector (red) to the positive battery terminal and the negative (black) to the other. The maximum input current is 8.2A. The lead-acid charging cable is for charging the AC500 ONLY.

Dual Charging

You can charge the AC500 using multiple sources simultaneously.

• AC/Generator + PV Charging: Set the DC input source to 'PV'.
• AC/Generator + Adapter/Car/Lead-acid Battery Charging: Set the DC input source to 'Others'.
• Excessive PV Charging: Turn on 'PV Parallel Enable' for up to 1500W, 150V PV charging.

Diagrams show connections for: Wall Outlet, AC Adapter, Lead-acid Battery, Solar Panel(s), Car.

Discharging

The AC500 can power various appliances. The estimated charging time is calculated using the formula: Battery Capacity (Wh) * DoD * Efficiency / Load Power (W) = Charging Time (hours).

*Example: AC500 + 2*B300S combo (6144Wh). Assuming DoD=95% and Efficiency=90%:

• Fridge (700W): 3-4 Days
• Microwave Oven (1000W): 4-5 hours
• Washing Machine (500W/1000W): 5.2/10.5 hours
• Space Heater (1500W): 2.5-3.5 hours
• Air Conditioner (8000 Btu): 6-7 hours
• Smartphone (18Wh): 285-292 Times
• Laptop (45Wh): 110-116 Times
• Electric Vehicle (16A, ~1800W): 11-15 Miles

Note: DoD (Depth of Discharge) and efficiency may vary based on ambient temperature and discharge rate.

Capacity Expansion

Connect the AC500 power station with B300S units using the P150D battery expansion cable. The cable has connection points for enabling/disabling expansion and locking/unlocking the connection.

Connection Diagram: Shows P150D cable connecting AC500 to B300S, with indicators for [Barb Down] and [Lock Icon].

Note: Press the power button on either AC500 or B300S to turn on the combo. If connected to a power source, the combo turns on automatically. With one B300S, the maximum output is 4500W. To achieve 5000W AC output, connect at least one expansion battery to each expansion port.

• AC500 + 1*B300S = 4500W Max. / 3072Wh
• AC500 + 2*B300S = 5000W Max. / 6144Wh
• AC500 + 6*B300S = 5000W Max. / 18432Wh

UPS

Tie the AC500 + B300S combo to the grid via a smart home panel. Connect critical loads to the AC output of the AC500.

Diagram shows: Main Panel -> Smart Home Panel -> AC500.

Standard UPS

The combo is set to Standard UPS by default. The grid charges the combo, and then powers connected devices. If the grid fails, the combo automatically takes over.

Time Control UPS

Set the working mode to 'Time Control UPS'. This allows scheduling charge and discharge times. Settings include:

• Charge Time: Select off-peak hours for grid charging.
• Discharge Time: Select when to power loads.
• Battery SOC Low: Threshold to stop powering loads.
• Battery SOC High: Target SOC for grid charging.

PV Priority UPS

Set the working mode to 'PV Priority UPS'. When battery SOC is above a set value, devices are powered by the grid and the combo. When SOC is lower, the grid charges the combo and devices simultaneously. 'Reserved capacity for PV charging' ensures a portion of battery capacity is kept for solar charging.

Note: In PV Priority mode, the grid charges the combo and devices. The reserved capacity is charged by solar panels only. This mode is recommended for areas with stable grid power and ample sunlight.

Customized UPS

Set the working mode to 'Customized UPS'. This mode allows for personalized settings for grid charging and time control.

• Grid Charge Status: Enable/Disable grid charging.
• Time Control Status: Enable/Disable time control settings.

Note: Settings for time and Battery SOC also apply to Time Control UPS and PV Priority UPS modes.

Power Lifting Mode

This mode can be enabled via the BLUETTI App. It allows the combo to power high-drain pure resistive loads (up to 6000W) while the rated output power remains 5000W. The AC500 detects device resistance and adjusts output voltage automatically. The mode fails if voltage drops below 70% of its rated value.

Note: Ensure the combo disconnects from the grid and the B300S does not overload.

BLUETTI App

Download the BLUETTI App from the App Store or Google Play.

WiFi Connection

(1) Press [Login] and register a BLUETTI account.

(2) Scan the QR code on the unit and set up the WiFi network. The unit supports 2.4GHz WiFi ONLY. Find the SN (Serial Number) on the unit or in 'Product Info'. If WiFi connection fails, check phone settings and grant network access to the BLUETTI app.

Bluetooth Connection

Press the [Bluetooth Icon] to pair with the unit. For an optimal IoT experience, register the unit with WiFi. Press [Settings] to customize settings. The unit supports over-the-air (OTA) firmware upgrades. Keep your phone within 16.4ft/5m of the unit during upgrades.

Split Phase System

Connect two AC500 units together using the P030A split phase fusion box and a communication cable. This creates a split-phase system with higher output capabilities.

Diagram shows: Two AC500 units connected via P030A fusion box, with output ports like NEMA L14-30 (30A), NEMA TT-30 (30A), and standard AC receptacles (20A).

Configuration: Go to 'Advanced Setting', tap [Next], and set both AC500 units to 'Split Phase'. Designate one as the 'Master' unit and the other as 'Slave'. If the connection fails, clear alarm history and reconnect.

Settings:

• Single Phase / Split Phase
• Machine Address: Master / Slave

Note: The system can only be turned on/off from the 'Master' unit. WARNING: With the split phase P030A fusion box, the output power of both 'Master' and 'Slave' units can be set to a maximum of 3600W each. Exceeding this limit may damage the AC500 and fusion box. Ensure correct wiring sequence (L1, L2, N) if charging the AC500 within the system.

Appendix

FAQs (Frequently Asked Questions)

• Q: Can I use third-party solar panels to charge this product?
  A: Yes, provided the solar panel specifications for DC1/DC2 fall within the range: OCV&Vmp: 12-150V, Input Power: 1500W Max. Use the same power connector (MC4). Do NOT mix different types of solar panels.
• Q: Why can't the unit be charged when solar panels are connected?
  A: 1) Press 'PV' on the LCD screen to check if solar panels are connected successfully. 2) Verify the solar panel connections and the PV input cable. If the issue persists, contact BLUETTI service.
• Q: How to choose the right UPS mode for my home?
  A: Standard UPS: For unstable grid power. Time Control UPS: Saves electricity bills by scheduling charge/discharge. PV Priority UPS: Best for areas with abundant sunlight. Customized UPS: Allows personalized power supply system design.
• Q: How long will it take to switch the UPS?
  A: 20ms.
• Q: How to upgrade the firmware?
  A: Connect the unit with the BLUETTI App to perform over-the-air (OTA) firmware upgrades for ARM, DSP, HMI, and BMS.

FCC Warning

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: 1) This device may not cause harmful interference. 2) This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.

FCC RF Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

Technical Support

Should you require any further assistance, please do not hesitate to contact the BLUETTI service team.

BLUETTI POWER INC

Web: https://www.bluettipower.com/

Tel: 833-988-3663 / 702-463-4792

Mail: service@bluettipower.com

Add: 6185 S Valley View Blvd Ste D, Las Vegas, NV 89118.