BLUETTI AC500 User Manual

Thank You

Thank you for making BLUETTI a part of your family. From the very beginning, BLUETTI has strived for a sustainable future through green energy storage solutions for both indoor and outdoor use, delivering an exceptional eco-friendly experience for homes and the world. BLUETTI has a presence in over 70 countries and is trusted by millions of customers globally.

The world map graphic indicates BLUETTI's global presence in countries like Canada, USA, Mexico, UK, Germany, Spain, Italy, Nigeria, South Africa, Sweden, Austria, Switzerland, China, Japan, Singapore, Philippines, Malaysia, and Australia/New Zealand.

Before You Begin

The information in this manual is subject to change without notice. For the latest version, please visit https://www.bluettipower.com/pages/user-guides.

• This user manual contains instructions and notes on the operation and use of this unit.
• BLUETTI recommends using genuine BLUETTI accessories.
• BLUETTI is not responsible for any damage or expense resulting from the use of non-genuine parts.
• For your safety and benefit, please read carefully before use and keep for future reference.

Safety Instructions

General Safety

BLUETTI products are designed to be safe and reliable. Please read this guide for important safety information. Failure to follow these guidelines for proper setup, use, and care may cause damage to the unit and injury to yourself or others.

SAVE THESE INSTRUCTIONS!

• Always operate or store the unit within the specified temperature range.
• DO NOT expose the unit to fire, liquids, sweat, dirt, or other contaminants, as this may cause fire or electric shocks.
• DO NOT place the unit on an unstable or tilted surface.
• Ensure the operating location is well-ventilated and spacious.
• Keep away from children and pets.
• DO NOT ignore warning signs on components or products.
• DO NOT dismantle, cut, crush, puncture, or otherwise damage the unit.
• DO NOT insert foreign objects into the fan, vents, ports, or other openings.
• NEVER use a damaged battery or component. Improper use may cause damage or injury due to battery fluid leakage, fire, overheating, or explosion.
• Use only approved battery and accessories. Improper use may result in fire, explosion, or other hazards and may invalidate warranty.
• Turn off the unit IMMEDIATELY in case of malfunction.
• Use a dry powder fire extinguisher in case of fire.
• DO NOT attempt to modify or replace internal components yourself; contact an authorized service center.

Maintenance

• When not using the unit for extended periods, power it off and disconnect it from the outlet.
• Charge the unit to 50-70% SOC every 6 months for long-term storage.
• Clean the unit gently with a dry cloth.

Handling and Storage

• Use mechanical assistance (e.g., trolleys, adjustable workbenches) as needed.
• DO NOT stack anything on top of the unit during storage or use.
• Recommended storage temperature: -13-104°F (-25-40°C).

What's In The Box

Standard Packaging

The standard package includes:

• Portable Power Station (BLUETTI AC500 5000W)
• 15A AC Charging Cable
• DC Input Cable
• Car Charging Cable
• User Manual
• Warranty Card

Additional accessories are not included in the standard packaging and can be purchased separately at https://www.bluettipower.com/. These include:

• 30A AC Charging Cable
• 50A AC Charging Cable
• Lead-acid Battery Charging Cable
• D300S PV Voltage Step Down Module
• 30A RV Cable
• Cigarette Lighter-F to DC5521 Cable (24V)
• Split-phase AC Charging Cable
• USB-C to USB-C Cable
• Communication Cable
• P150D to P090D Cable
• P030A Fusion Box

All measurements are for reference only. Package details are subject to change without prior notice.

Product Overview

Diagram

The BLUETTI AC500 features the following ports and indicators:

• 1. 24V/10A Cigarette Lighter Port
• 2. 12V/30A RV Port
• 3. LCD Screen
• 4. 18W USB-A Port
• 5. USB-A Port
• 6. AC Output
• 7. L14-30R Port
• 8. TT-30R Port
• 9. Wireless Charging Pad
• 10. Power Button
• 11. USB-C PD3.0
• 12. Battery Expansion Port
• 13. AC Input
• 14. DC1/DC2 Input
• 15. Communication Port
• 16. NEMA 14-50R Port

The diagram shows the front panel layout with these numbered components.

Specifications

General

AC Output

DC Output

AC Input

DC Input

Notes:

• If only one B300S is used, the combo has a maximum AC output of 4500W.
• With the 15A AC charging cable, the combo has a maximum AC input of 1500/1800W (1500W for 100VAC version, 1800W for 120VAC version).
• When connecting B300S with the T500 adapter or AC500 to the grid, B300S can self-heat and charge even at -4°F/-20°C.

Operation

Powering On/Off

Powering On: Press and hold the power button on either AC500 or B300S for at least 1 second to start up the combo.

AC/DC Output: Tap the ‘AC ON/OFF’ or ‘DC ON/OFF’ buttons to enable or disable output.

Notes:

• Turn on the DC power to enable wireless charging.
• When connected to the grid or PV, the combo turns on automatically.
• Powering Off: Press the power button on AC500 or B300S to shut down the combo.
• The combo turns off automatically after 4 hours if:
• a: There is no input and output.
• b: AC and DC output are off.

LCD Screen

Homepage: This screen displays charge/discharge status and navigates to detailed product information.

The LCD screen displays:

• a: PV Input status
• b: Battery Capacity
• c: Date/Time
• d: DC Load status
• e: DC ON/OFF status
• f: AC ON/OFF status
• g: Grid Input status
• h: AC Load status

The screen shows current values for PV input, Grid input, AC load, DC load, battery percentage (e.g., 20%), and date/time.

Settings

This section provides general setting configurations, including language, AC/DC output and input, ECO Mode, machine type, system date/time, etc.

Settings Menu Options:

• Language Setting: Select from available languages (e.g., English, Japanese).
• AC Output Voltage: Set voltage (e.g., 100V, 120V).
• AC Output Frequency: Set frequency (e.g., 50Hz, 60Hz).
• DC Input Source: Select input source (PV, Others).
• DC2 Input Source: Select input source (PV, Others).
• Machine Type: Set to Single Phase or Split Phase.
• Working Mode: Options include Standard UPS, Time Control UPS, PV Priority UPS, Customized UPS.
• Silent Mode: Enable or disable silent operation.
• Max. Current Settings: Configure maximum current settings.

Notes:

• Check all settings before first use.
• AC frequency can only be adjusted after AC output is turned off.

Voltage and Frequency Reference:

• US: 120V/60Hz
• JP: 100V/50Hz/60Hz
• EU: 230V/50Hz
• UK: 230V/50Hz
• AU: 240V/50Hz

Data

This section provides basic information including product, input and output, battery, and alarm history.

• Product Info: Displays product details.
• Input & Output: Shows input and output status.
• Battery Information: Indicates the connection status of battery pack(s).
• Alarm History: Records all generated alarms, which can be manually deleted.

Note: In certain modes, the AC output may automatically turn off after 4-hour low (≤30W) or no load to save power.

Charging

AC Charging

(1) Consider the specifications of the public utility, wall outlet, and AC charging cable before setting the Max. Grid Input Current. The Max. Grid Input Current is set at 15A by default and only works when AC500 connects to the grid. For password, contact BLUETTI Customer Service.

The interface for parameter setting shows options to select Max. Grid Input Current (10A, 20A, 30A, 40A, 50A, User-Defined) and prompts to contact BLUETTI customer service for password.

(2) Plug the AC500 into the wall outlet using a 15A/30A/50A AC charging cable or connect it to the grid via the smart home panel.

The diagram illustrates connecting the AC500 to a Wall Outlet or a Main Panel/Smart Home Panel using AC charging cables.

Notes:

• If only one B300S is used, the combo has a maximum AC output of 4500W.
• With the 15A AC charging cable, the combo has a maximum AC input of 1500/1800W (1500W for 100VAC version, 1800W for 120VAC version).

PV Charging

AC500 supports dual PV input with the DC input cable. Connect solar panels (in series or parallel) to AC500 and check the PV connection on the LCD screen.

The diagram shows the side view of the AC500 with DC input ports (DC1 PV+/PV-, DC2 PV+/PV-) and the DC input cable with corresponding connectors.

Note: Ensure your solar panels comply with the following specifications for each input:

• OCV: 12-150V
• Vmp: 12-150V
• Power: 1500W Max.

Example: Connecting three BLUETTI PV350 solar panels (Voc=46.5V, Vmp=37.5V, Current=9.2A Max.) in series to DC1/DC2 results in a total of Voc=139.5V, Vmp=112.5V, Current=9.2A Max.

The LCD screen displays DC input voltage and power for DC1 and DC2. For example, DC1 Input Voltage: 139.1V, DC1 Input Power: 1200W.

Notes:

• Roof panels can charge AC500. If the panel's OCV is 150-550V, use the D300S to lower the voltage.
• OCV (Open Circuit Voltage) is the maximum voltage a solar panel can produce with no load.
• Vmp (Voltage at Maximum Power) is the voltage when the panel operates at peak performance.

Car Charging

Connect the AC500 to the vehicle's cigarette lighter port via the DC input cable and car charging cable. Set the input source to ‘Others’ for DC1/DC2 to enable car charging. The maximum input current is 8.2A.

The diagram illustrates connecting the AC500 to a car's cigarette lighter port.

Lead-acid Battery Charging

Connect the AC500 to the vehicle's cigarette lighter port via the DC input cable and lead-acid battery charging cable. Set the input source to ‘Others’ for DC1/DC2 to enable lead-acid battery charging. Clamp the positive connector (red) to the positive battery terminal and the negative (black) to the negative terminal. The maximum input current is 8.2A.

The diagram illustrates connecting the AC500 to a lead-acid battery.

Note: The lead-acid charging cable is for charging AC500 ONLY.

Dual Charging

Set the 'PV' as DC1/DC2 input source for AC/Generator + PV Charging.

Set the 'Others' as DC1/DC2 input source for AC/Generator + Adapter/Car/Lead-acid Battery Charging.

Turn on 'PV Parallel Enable' for excessive PV charging (>1500W, <150V).

The diagram shows various charging sources: Wall Outlet, AC Adapter, Lead-acid Battery, Solar Panel(s), Car, all connectable to the AC500.

Discharging

The AC500 can power various appliances. Estimated runtimes are provided:

• Fridge (700W): 3-4 days
• Microwave Oven (1000W): 4-5 hours
• Air Conditioner (8000 Btu): 6-7 hours
• Smartphone (18Wh): 285-292 times
• Washing Machine (500/1000W): 5.2/10.5 hours
• Space Heater (1500W): 2.5-3.5 hours
• Laptop (45Wh): 110-116 times
• Electric Vehicle (16A, 1800W): 11-15 Miles

The formula for estimated charging time is: 6144Wh * DoD * η ÷ (load power). For the AC500 + 2*B300S combo, with DoD=95% and η=90%, the calculation applies.

Note: DoD (Depth of Discharge) and η (inverter efficiency) may vary based on ambient temperature and discharge rate. Load power and charging time are measured in Watt and Hour.

Capacity Expansion

Connect the AC500 power station with B300S units via the P150D battery expansion cable.

The P150D Battery Expansion Cable has two connectors: 'a' for enabling/disabling the battery expansion function and 'b' for locking/unlocking the connection.

The connection process involves inserting the cable with the barb down into the expansion port and locking it.

Notes:

• Press the power button on AC500 or B300S to turn on the AC500 + B300S combo.
• When AC500 is connected to a power source, the combo turns on automatically.
• If only one B300S is connected, the combo delivers a maximum output of 4500W.
• To achieve 5000W AC output, connect at least one expansion battery to each expansion port.

B300S Capacity Expansion Tutorial:

• AC500 + 1*B300S = 4500W Max. / 3072Wh
• AC500 + 2*B300S = 5000W Max. / 6144Wh
• AC500 + 6*B300S = 5000W Max. / 18432Wh

UPS

Tie the AC500 + B300S combo to the grid with the smart home panel and connect critical loads to the AC output of AC500.

The diagram shows the AC500 and B300S connected to a Main Panel and Smart Home Panel.

Standard UPS

The combo is set to standard UPS by default. The grid charges the combo, then powers devices. If the grid fails, the combo automatically takes over.

Time Control UPS

Set 'Time Control UPS' as the working mode. This mode allows setting specific periods for charging and discharging.

• Charge Time: Select off-peak electricity consumption times for grid charging.
• Discharge Time: Select times to power loads connected to the smart home panel.
• Battery SOC Low: The combo stops powering loads automatically when the power level drops to this SOC.
• Battery SOC High: The combo charges to this SOC from the grid, then from other power sources.

PV Priority UPS

Set 'PV Priority UPS' as the working mode. When battery SOC is higher than the set value, devices are powered by the grid and the combo. When battery SOC is lower, the grid charges the combo and powers devices simultaneously.

Reserved capacity for PV charging: The combo reserves a portion of battery capacity for PV charging only, allowing maximal utilization of solar resources. The remaining capacity is charged by grid and/or PV. This mode is recommended for areas with stable grid power supply.

Customized UPS

Set 'Customized UPS' as the working mode. This allows adjusting all available settings to meet personalized requirements.

• Grid Charge Status: Enable to charge from the grid and keep grid settings.
• Time Control Status: Enable to keep charging and discharging time settings.

Note: Settings for time and Battery SOC also affect Time Control UPS and PV Priority UPS modes.

Power Lifting Mode

This mode, enabled via the BLUETTI App, allows the combo to power high-drain pure resistive loads (≤6000W) while maintaining a rated output power of 5000W.

Notes:

• Ensure the combo disconnects from the grid and the B300S is not overloaded.
• The AC500 detects device resistance and adjusts output voltage automatically.
• The mode fails if the voltage drops below 70% of its rated value.

BLUETTI APP

Download the BLUETTI App from the App Store or Google Play.

WiFi Connection:

1. Press 'Login' and register a BLUETTI account. The app screens show registration and login interfaces.
2. Scan the QR code on the unit and set up the WiFi network. The app guides through connecting to Wi-Fi.

Notes:

• The unit supports 2.4GHz WiFi ONLY.
• Find the SN (Serial Number) on the unit or in 'Product Info'.
• If WiFi connection fails, go to your phone's Settings, tap BLUETTI, and allow network access.

Bluetooth Connection:

Press 'Connect' to pair with the unit. The app screens show the Bluetooth pairing process.

Notes:

• For a better IoT experience, register the unit with WiFi.
• Press the settings icon ⚙️ to customize settings.
• The unit supports over-the-air (OTA) firmware upgrades.
• Keep your phone within 16.4ft/5m of the unit during upgrades.

Split Phase System

Connect two AC500 units together using the P030A split phase fusion box and communication cable.

The diagram shows two AC500 units connected via the fusion box, highlighting the NEMA L14-30, NEMA TT-30, and standard AC receptacles.

Go to 'Advanced Setting', tap ‘Next', and set both AC500 units to ‘split phase'. Designate one unit as the ‘Master’ and the other as the ‘Slave’.

If the connection fails, clear the alarm history and reconnect.

Notes:

• The system can be turned on/off ONLY on the ‘Master’ unit.
• WARNING: With the split phase P030A fusion box, the output power of both ‘Master’ and ‘Slave’ units can be set to a maximum of 3600W. Exceeding this limit may cause damage to the EP500 and fusion box.
• If insisting on charging AC500 in the system, ensure the sequence of L1, L2, and N wires is correct.
• L1/L2: Line, N: Neutral, PE: Protective earth.

Appendix

FAQs (Frequently Asked Questions)

Q: Can I use third-party solar panels to charge this product?

A: Yes, you can, provided the solar panel specifications for DC1/DC2 fall within the following range: OCV&Vmp: 12-150V, Input Power: 1500W Max. Use the same power connector (MC4). DO NOT mix different types of solar panels.

Q: Why can't the unit be charged when the solar panels are connected?

A: Please follow these steps:

1. Press the ‘PV’ on the LCD screen to check if solar panels are connected successfully.
2. Check the connection of solar panels and the PV input cable.

If the symptom persists, please contact BLUETTI service team.

Q: How to choose the right UPS mode for my home?

A: The standard UPS mode is suitable for regions with unstable grid power supply. The Time Control UPS mode helps save electricity bills by setting charging and discharging times. The PV Priority UPS mode is better for regions with abundant sunlight year-round. The Customized UPS mode allows you to design your own power supply system.

Q: How long will it take to switch the UPS?

A: 20ms.

Q: How to upgrade the firmware?

A: Connect the unit with the BLUETTI App, then you can perform over-the-air (OTA) firmware upgrades for ARM, DSP, HMI, and BMS.

FCC Warning

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: 1) This device may not cause harmful interference. 2) This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.

FCC RF Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

Technical Support

Should you require any further assistance, please do not hesitate to contact the BLUETTI service team.

BLUETTI POWER INC

• Web: https://www.bluettipower.com/
• Tel: 833-988-3663 / 702-463-4792
• Mail: service@bluettipower.com
• Add: 6185 S Valley View Blvd Ste D, Las Vegas, NV 89118.

The document also includes a QR code for BLUETTI.