Congratulations

Webcam Overview

The webcam features a lens, microphones, an LED indicator, a tripod-ready base, and a universal clip.

Hardware Overview

Minimum System Requirements

Please ensure your system meets the following requirements:

Setting Up Your Webcam

1. Place your webcam.
2. Connect your webcam.
3. Fixed focus lens: Fixed focus keeps things in focus up to five meters away. No need to adjust the lens focus manually.

Getting Started

For Mac OS X Users

The eMeet C960 Webcam will be automatically installed when you connect it to a Mac; no additional software is required. You will need to open camera software such as Quick Time, Photo Booth, Skype or Face Time to start streaming the video. Quick Time and Photo Booth are preinstalled on all Macs as standard.

To check if the webcam is detected, click the Apple Menu (top left corner of your screen), then click About this Mac. Click on System Report from the pop-up window. The System Information window for your Mac will appear. Navigate to the USB Section and check to see if the webcam is listed as a connected device (Show as "HD Webcam eMeet C960").

Using Photo Booth

Your system should automatically detect the Webcam in Photo Booth if it has no internal camera. In rare cases, try disconnecting and reconnecting the camera once Photo Booth is running, or restart your Mac.

If your Mac has a built-in camera, open Photo Booth, click the Camera on the top left of your screen, and choose "HD Webcam eMeet C960" to use this webcam.

Using Face Time

Ensure your Mac meets Apple's guidelines for running Face Time (OS X v10.5 installed or, on some models, a built-in iSight camera on OS X v10.4). Your system should automatically detect the Webcam in Face Time.

If your Mac has a built-in camera, open Face Time, click Video on the top left of your screen, and choose "HD Webcam eMeet C960" to use this webcam.

If you wish to use the webcam's microphone, ensure the "HD Webcam eMeet C960" is selected in the Microphone section. Otherwise, the internal microphone may be used.

Using Skype

Before running Skype, ensure that any other applications using the webcam are closed. It is highly recommended to update your Skype to the latest version.

Once Skype is installed and started, select Preferences... from the Skype menu (top left corner of your screen).

In the Audio/Video tab, select "HD Webcam eMeet C960" in the Microphone dropdown menu and "HD Webcam eMeet C960" in the Camera dropdown menu.

eMeet recommends unchecking the "Automatically adjust microphone settings" box to prevent potential sound interruptions. Set the volume slider to slightly less than halfway initially, and adjust later as needed. Remember to save your changes.

Setting up audio

Ensure the eMeet webcam is selected as the input device in your application. You can also select it in Mac's System Preferences, under the Sound pane, Input tab, to designate the webcam's microphone ("HD Webcam eMeet C960") as your system default. You can manually adjust the Input or Output volume as preferred.

eMeet recommends unchecking the "Automatically adjust microphone settings" box to prevent sound interruptions. Set the volume slider to slightly less than halfway initially, and adjust later as needed. Remember to save your changes.

For Windows Users

Setting up the microphone (Win 7 / 8 / 8.1 / 10 & Vista)

• Open your Control Panel from the Start menu and select the Hardware and Sound panel.
• In the Sound menu, click Manage Audio Devices, then the Recording tab.
• Ensure "HD Webcam eMeet C960" is selected as the default device under Recording, then click OK.
• If the microphone is too quiet or too loud, adjust it using the Properties(Levels) setting in the Recording panel.
• You may need to set up the default device for individual applications.

Setting up the microphone (Win 2000/XP)

• Open your Control Panel from the Start menu and select the Sound and Audio Devices panel.
• Click the Voice tab.
• Ensure "HD Webcam eMeet C960" is selected as the default device under Voice Recording, then click OK.
• If the microphone is too quiet or too loud, adjust it with the Volume... setting in the Voice Recording panel.
• You may need to set up the default device for individual applications.

Skype (Windows)

• Open your Skype application.
• Select the Tools menu, then Options. In the General tab, ensure settings are correct.
• Audio Settings: Select "HD Webcam eMeet C960" for Microphone and your Windows Default Device (or soundcard) for Speakers and Ringing.
• Video Settings: Select "HD Webcam eMeet C960" from the dropdown menu.

eMeet recommends unchecking the "Automatically adjust microphone settings" box to prevent sound interruptions. Set the volume slider to slightly less than halfway initially, and adjust later as needed. Remember to save your changes.

FAQs - Frequently Asked Questions

Troubleshooting for Mac OS X Users

1. The webcam is not recognized when I connect it to my Mac (OS X 10.4.2 or earlier).
   If using an earlier version of OS X 10.4, install the free Apple Software Update to 10.4.3 or later for automatic webcam detection. Updating to the latest version is recommended for full Face Time webcam support.
2. The webcam is not recognized on Mac (latest OS X).
   Check if "HD Webcam eMeet C960" is listed in System Report. If not, try the following:
   • Quit all open apps that may try to use the camera.
   • Open Terminal (in /Applications/Utilities).
   • Enter the command: sudo killall VDCAssistant
   • Enter the command: sudo killall AppleCameraAssistant
   • Enter the administrator password when prompted.
   • Relaunch the app that was attempting to use the camera.
3. I cannot use the Snapshot Button.
   The Snapshot Button is not usable on Mac. You may use the Snapshot Button within your applications to take pictures.

Troubleshooting for Windows Users

1. My system does not recognize the webcam:
   • Right-click on the Start or Windows icon (bottom left corner of your desktop).
   • From the Start screen, choose Device Manager.
   • Find Cameras Devices (or Audio Controller, Video and Games in Win 7 or Vista) and check if "HD Webcam eMeet C960" is listed. Click Enable.
   • If the device is missing, check that the camera is properly connected.
   • Try a different USB port. Connect directly to a USB port on your computer, not through a USB hub.
2. The microphone cuts out when making Skype calls:
   Refer to the Skype setup chapter of this manual.
3. Windows reports that no video device was recognized:
   Open Device Manager and check that "HD Webcam eMeet C960" is selected in the Cameras Devices menu.

Other Problems

1. The picture/video is blurry:
   Adjust the distance between the subject and the webcam until the picture/video is clear.
2. Nothing happens when I plug the webcam into the USB port:
   Try a different USB port. eMeet recommends directly connecting webcams to a USB port on your computer, not through a USB hub.
3. My video is choppy, the frame rate is worse than expected:
   In low light situations, the frame rate may drop, making the video appear choppier. For the highest possible frame rate, use the webcam in a well-lit area with the light source behind the camera and out of the picture.

Warranty

Limited one (1) Year Warranty with proof of purchase. Exempt from warranty are limited-life consumable components subject to normal wear and tear.

Contact Us

For an up-to-date list of Frequently Asked Questions, please check the eMeet website at http://www.emeet.ai.

If you are still facing technical problems, please contact eMeet at support@emeet.ai.